NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
443 reports154,000 miles · Jun 16, 2014
Power Train
I WAS PULLING OUT OF A PARKING SPACE AND LOST POWER STEERING. THE TORQUE SENSOR LIGHT CAME ON. I HAD IT TOWED TO MY FORD DEALERSHIP, WHO INFORMED ME THEY NEEDED TO REPLACE THE POWER STEERING MODULE FOR $2200. WE WERE DECIDING WHAT TO DO NEXT, WHEN THE RECALL CAME OUT FOR THIS EXACT ISSUE. THE DEALERSHIP COULD NOT FIX IT AS F…
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I WAS PULLING OUT OF A PARKING SPACE AND LOST POWER STEERING. THE TORQUE SENSOR LIGHT CAME ON. I HAD IT TOWED TO MY FORD DEALERSHIP, WHO INFORMED ME THEY NEEDED TO REPLACE THE POWER STEERING MODULE FOR $2200. WE WERE DECIDING WHAT TO DO NEXT, WHEN THE RECALL CAME OUT FOR THIS EXACT ISSUE. THE DEALERSHIP COULD NOT FIX IT AS FORD HAS NOT PUT OUT CORRECTIVE ACTIONS. IT IS NOW JUNE 16TH, WHICH IS WHEN THEY PROMISED CORRECTIVE ACTION WOULD BE OUT BY. WHEN WE CALLED ABOUT GETTING A RENTAL VEHICLE, AS MY HUSBAND AND I ARE NOW USING ONE CAR, THEY SAID THEY WOULD NOT COVER IT. THEN 15 DAYS LATER THEY CALLED AGAIN SAYING NOW WHAT IS WRONG WITH OUR CAR IS NOT COVERED BY THE RECALL. HOWEVER, READING THE RELEASE FROM THEIR SPOKESWOMAN ON AUTOBLOG, IT IS EXACTLY WHAT IS COVERED, WHICH IS REPLACING THE POWER STEERING ELECTRONIC SENSOR MODULE. FORD IS TRYING TO PASS THE BUCK HERE AND NOT TAKE RESPONSIBILITY FOR THE PROBLEM. WE HAVE LOST INCOME DUE TO OUR LACK OF HAVING A SECOND CAR, AS I MUST DRIVE MY HUSBAND TO WORK 15 MILES ONE WAY, THEN GO BACK ANOTHER 55 MILES THE OPPOSITE DIRECTION, SO NEITHER OF US CAN TAKE ON EXTRA WORK SO THAT EACH OF US HAS A WAY TO GET TO AND FROM WORK. *TR
NHTSA ODI #10598497
68,000 miles · Jun 10, 2014
Electrical SystemEngine
AS WE WERE DRIVING, A "HAZARD" LIGHT COME ON THE DASH, THE ENGINE SHUT COMPLETELY OFF, AND A MESSAGE, "STOP CAR SAFELY," ALSO APPEARED ON THE DASH. WE DID SO, AND TURNED OFF THE CAR AND TURNED IT BACK ON. CAR DROVE FINE FOR ABOUT 5 MINUTES AND THE SAME THING HAPPENED. WE DID THIS FOR ABOUT AN HOUR OR SO TO GET HOME. HAD WE BE…
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AS WE WERE DRIVING, A "HAZARD" LIGHT COME ON THE DASH, THE ENGINE SHUT COMPLETELY OFF, AND A MESSAGE, "STOP CAR SAFELY," ALSO APPEARED ON THE DASH. WE DID SO, AND TURNED OFF THE CAR AND TURNED IT BACK ON. CAR DROVE FINE FOR ABOUT 5 MINUTES AND THE SAME THING HAPPENED. WE DID THIS FOR ABOUT AN HOUR OR SO TO GET HOME. HAD WE BEEN ON A BUSY INTERSTATE. A SUDDEN ENGINE SHUT OFF COULD HAVE BEEN VERY DANGEROUS. WE TOOK THE CAR TO THE DEALERSHIP AND WERE INFORMED THAT THE ELECTRIC BATTERY HAD OVERHEATED BECAUSE THE WATER PUMP WAS NOT WORKING. I HAVE COME ACROSS SIMILAR COMPLAINTS WHILE LOOKING INTO MY SITUATION. SOME EXAMPLES: HTTP://REPAIRPAL.COM/COOLANT-PUMP-ON-HYBRID-MAY-FAIL-AND-CAUSE-CELENGINE-SHUTDOWN-562. *TR
NHTSA ODI #10597458
143,301 miles · Jun 5, 2014
Electrical SystemEngine And Engine Cooling
THE ELECTRIC COOLING PUMP FAILS CAUSING THE MOTOR TO SHUT DOWN. THIS IS A KNOWN PROBLEM BY FORD AND THERE IS A SERVICE BULLETIN ON THIS PROBLEM. FORD NEED TO RECALL THIS ITEM. *TR
NHTSA ODI #10596349
75,000 miles · May 26, 2014
EngineVehicle Speed Control
I WAS DRIVING MY 2008 FORD ESCAPE HYBRID AT ABOUT 65MPH IN THE LEFTMOST LANE SHORTLY AFTER MERGING FROM I83 SOUTH ONTO I395 (BALTIMORE BELTWAY) WHEN, WITH NO ADVANCE WARNING WHATSOEVER, THE GAS PEDAL STOPPED RESPONDING AT THE SAME TIME AS THE TRIANGLE WITH AN EXCLAMATION POINT AND THE "STOP SAFELY NOW" (AS IF I HAD ANY CHOICE) …
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I WAS DRIVING MY 2008 FORD ESCAPE HYBRID AT ABOUT 65MPH IN THE LEFTMOST LANE SHORTLY AFTER MERGING FROM I83 SOUTH ONTO I395 (BALTIMORE BELTWAY) WHEN, WITH NO ADVANCE WARNING WHATSOEVER, THE GAS PEDAL STOPPED RESPONDING AT THE SAME TIME AS THE TRIANGLE WITH AN EXCLAMATION POINT AND THE "STOP SAFELY NOW" (AS IF I HAD ANY CHOICE) MESSAGE APPEARED. BY THE GRACE OF GOD I WAS ABLE TO COAST ACROSS 5 LANES OF TRAFFIC TO THE BREAKDOWN LANE. I WAS ANXIOUS TO GET HOME TO FEED THE DOGS, AND MY HUSBAND WAS OUT OF TOWN, SO RATHER THAN CALL A TOW TRUCK I RESTARTED THE CAR AND KEPT GOING IN THE RIGHT-HAND LANE FOR ANOTHER 3 OR 4 MILES UNTIL THE SAME THING HAPPENED AGAIN. IT TOOK ANOTHER 2 HOURS (WITH AN 15-20 ADDITIONAL STALLING EPISODES) UNTIL BEFORE I WAS ABLE TO MAKE IT HOME TO ANNAPOLIS. THROUGH THE INTERNET (AND MY HUSBAND CRAWLING UNDER THE CAR) WE HAVE CONFIRMED THAT THE SOURCE OF THE PROBLEM IS A WELL-DOCUMENTED FAULTY OEM HYBRID DRIVE TRAIN MECS COOLANT WATER PUMP. SEEMS TO ME THAT THIS IS A CATASTROPHIC FAILURE THAT IS EVERY BIT AS SERIOUS AS THE GM IGNITION SWITCH PROBLEM, AND A FATAL ACCIDENT WAITING TO HAPPEN. IT IS UNCONSCIONABLE THAT FORD HAS NOT ISSUED A RECALL ON THIS ISSUE, AND UNCONSCIONABLE THAT NHTSA HAS NOT FORCED FORD TO DO SO. *TR
NHTSA ODI #10594043
97,000 miles · May 16, 2014
Electrical System
ELECTRICAL SYSTEM IN MY FORD ESCAPE HYBRID 2008 SHUT DOWN WHILE DRIVING AT HIGH SPEED (INDICATOR WITH A TRIANGLE SHAPE AND AN ADMIRATION SIGN INSIDE). THE "STOP SAFELY NOW" SIGN WAS DISPLAYED AT THE SAME TIME. I COULD NOT ACCELERATE ANYMORE, THUS LOSING FULL CONTROL OF THE CAR. I PULLED OVER TO THE SHOULDER, TURNED THE ENGINE OF…
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ELECTRICAL SYSTEM IN MY FORD ESCAPE HYBRID 2008 SHUT DOWN WHILE DRIVING AT HIGH SPEED (INDICATOR WITH A TRIANGLE SHAPE AND AN ADMIRATION SIGN INSIDE). THE "STOP SAFELY NOW" SIGN WAS DISPLAYED AT THE SAME TIME. I COULD NOT ACCELERATE ANYMORE, THUS LOSING FULL CONTROL OF THE CAR. I PULLED OVER TO THE SHOULDER, TURNED THE ENGINE OFF AND TURNED ENGINE BACK ON. ONCE I TURN THE CAR OFF, IT WILL DRIVE AND THEN REPEAT. INITIALLY IT ONLY HAPPENED ON THE FREEWAY BUT NOW IT HAPPENS WHILE DRIVING AT REGULAR SPEEDS (25MPH). THE FIRST DEALER I TOOK IT TO TOLD ME TO REPLACE THE ENGINE COOLANT PUMP, I DID STILL THE SAME PROBLEM; I TOOK IT TO ANOTHER FORD DEALER WHO SAID I NEEDED TO REPLACE THE FILTER TO THE COOLANT PUMP, I DID STILL THE SAME PROBLEM. TODAY I WAS TOLD THAT THE THROTTLE BODY WAS BAD SO I REPLACED THIS, STILL THE SAME PROBLEM!!!! THIS IS A VERY DANGEROUS SITUATION WITH NOSOLUTION. FORD, PLEASE RECALL THE MODELS IMPACTED AND FIX THIS ISSUE AS SOON AS POSSIBLE BEFORE PEOPLE GET KILLED. *TR
NHTSA ODI #10592073
82,000 miles · May 13, 2014
Electrical System
FOR THE LAST MONTH OR SO, MY CAR HAS RANDOMLY STALLED, IN THE MIDDLE OF DRIVING. THE "PULL OVER SAFELY" LIGHT WOULD LIGHT UP, AND THE ENTIRE CAR WOULD SHUT DOWN. I TOOK IT TO THE DEALER, AND THEY SAID THAT I NEED TO REPLACE MY ELECTRONIC THROTTLE BECAUSE IT IS SHUTTING DOWN. AFTER RESEARCHING, I HAVE DISCOVERED THIS IS A COMM…
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FOR THE LAST MONTH OR SO, MY CAR HAS RANDOMLY STALLED, IN THE MIDDLE OF DRIVING. THE "PULL OVER SAFELY" LIGHT WOULD LIGHT UP, AND THE ENTIRE CAR WOULD SHUT DOWN. I TOOK IT TO THE DEALER, AND THEY SAID THAT I NEED TO REPLACE MY ELECTRONIC THROTTLE BECAUSE IT IS SHUTTING DOWN. AFTER RESEARCHING, I HAVE DISCOVERED THIS IS A COMMON PROBLEM AND I WOULD LIKE TO URGE FORD TO RECALL THE PART AND ACCEPT RESPONSIBILITY FOR SELLING DEFECTIVE CARS. *TR
NHTSA ODI #10588181
58,225 miles · May 13, 2014
EngineSteeringVehicle Speed Control
CAR GOES LIMP. FORD HAS TSB 08-24-05. MECP FAILS. POOR DESIGN. HAS GONE LIMP ON ME ~8 TIMES. EACH TIME CAR DRIFTS TO A STOP REGARDLESS OF LOCATION, SPEED, ETC...(EG, CAN BE GOING 75MPH ON HIGHWAY) AND IT GOES LIMP. CANNOT MOVE AFTERWARDS FOR MINUTES. MANY CASES OF THIS HAPPENING HAVE BEEN REPORTED. TSB 08-24-5 STATES THAT SO…
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CAR GOES LIMP. FORD HAS TSB 08-24-05. MECP FAILS. POOR DESIGN. HAS GONE LIMP ON ME ~8 TIMES. EACH TIME CAR DRIFTS TO A STOP REGARDLESS OF LOCATION, SPEED, ETC...(EG, CAN BE GOING 75MPH ON HIGHWAY) AND IT GOES LIMP. CANNOT MOVE AFTERWARDS FOR MINUTES. MANY CASES OF THIS HAPPENING HAVE BEEN REPORTED. TSB 08-24-5 STATES THAT SOME 2005-2008 ESCAPE HYBRID AND 2006-2008 MARINER HYBRID VEHICLES MAY EXHIBIT A RED TRIANGLE LIGHT AND CODES INDICATING A TRANSAXLE OVERTEMP. THIS CONDITION MAY RESULT IN REDUCED POWER AS THE SYSTEM ACTIVATES FAIL SAFE OPERATION. CODES P1A0E, P1A0F, P0A3C, P0A3E, P0A7A, P0A7C AND P1A0D MAY ALSO BE SET. *TR
NHTSA ODI #10588170
150,000 miles · Apr 29, 2014
Steering
THE POWER STEERING LOCKED UP ON ME AS I WAS DRIVING MAKING IT IMPOSSIBLE TO DRIVE THE CAR. I WAS ABLE TO PULL OVER AND STOP THE CAR BECAUSE I HAPPEN TO BE DRIVING VERY SLOWLY AT THE TIME AND SHUT OFF THE CAR AND THEN RESTARTED IT. AFTER I RESTARTED IT THE STEERING WORKED FINE. I LOOKED ONLINE TO SEE WHY THAT WOULD HAPPEN AND …
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THE POWER STEERING LOCKED UP ON ME AS I WAS DRIVING MAKING IT IMPOSSIBLE TO DRIVE THE CAR. I WAS ABLE TO PULL OVER AND STOP THE CAR BECAUSE I HAPPEN TO BE DRIVING VERY SLOWLY AT THE TIME AND SHUT OFF THE CAR AND THEN RESTARTED IT. AFTER I RESTARTED IT THE STEERING WORKED FINE. I LOOKED ONLINE TO SEE WHY THAT WOULD HAPPEN AND I FOUND 302 OTHER PEOPLE COMPLAINING OF THE SAME PROBLEM HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2008/FORD/ESCAPE/STEERING. THE COMPLAINTS SAY THAT THIS WILL HAPPEN MORE AND MORE FREQUENTLY AND CAN HAPPEN WHEN DRIVING ON THE HIGHWAY. FORD IS NOT DOING A RECALL APPARENTLY EVEN THOUGH THIS LACK OF STEERING HAPPENS WITH NO WARNING AS PEOPLE ARE DRIVING AT HIGH RATES OF SPEED. THIS IS VERY DANGEROUS! *JS
NHTSA ODI #10585470
85,900 miles · Apr 20, 2014
Steering
DRIVING UP A SLIGHT HILL THROUGH A GRADUAL S CURVE WITH A SUDDEN LOSS OF THE POWER STEERING. AT THE TOP OF THE HILL THE POWER RETURNED. I AM FILING THIS BECAUSE I NOTICED THAT THERE ARE QUITE A FEW REPORTS OF INCIDENTS SIMILAR TO THIS WITH THE 2008 ESCAPE. IT COULD BE VERY DANGEROUS. *TR
NHTSA ODI #10583781
120,000 miles · Apr 11, 2014
Power Train
I WAS DRIVING ON THE HIGHWARY GOING ABOUT 70 MPH WHEN THE ACCELERATION WENT OUT AND THE OK TO STOP SAFELY LIGHT CAME ON. I PULLED OVER AND STOPPED AND RESTARTED THE CAR AND IT OPERATED OK. THIS IS PROBABLY THE 6TH TIME THIS HAS HAPPENED IN THE LAST MONTH. I WILL BE TAKING IT IN FOR REPAIRS. I CALLED FORD REGARDING THIS ISSUE…
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I WAS DRIVING ON THE HIGHWARY GOING ABOUT 70 MPH WHEN THE ACCELERATION WENT OUT AND THE OK TO STOP SAFELY LIGHT CAME ON. I PULLED OVER AND STOPPED AND RESTARTED THE CAR AND IT OPERATED OK. THIS IS PROBABLY THE 6TH TIME THIS HAS HAPPENED IN THE LAST MONTH. I WILL BE TAKING IT IN FOR REPAIRS. I CALLED FORD REGARDING THIS ISSUE BECAUSE THERE IS A LIMITED CUSTOMER SATISFACTION PROGRAM BUT WAS TOLD BECAUSE MY CAR WAS NOT BUILT AT A PARTICULAR FACTORY MY CAR WAS NOT COVERED BY THIS LIMITED PROGRAM, EVEN THOUGH IT IS THE EXACT SAME PROBLEM AS I HAVE SEEN ON OTHER WEBSITES. THIS IS SHOULD BE PART OF A RECALL. *JS
NHTSA ODI #10579193
NHTSA investigations
3DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP15001 · Loss Of Power Steering While Driving
Opened Apr 1, 2015 · Closed Jun 14, 2018
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.