2008 Ford Escape Hybrid

I RECEIVED A RECALL LETTER FROM FORD IN OCTOBER 2014 STATING THAT THE MOTOR ELECTRONICS COOLANT PUMP MAY FAIL CAUSING THE ENGINE TO OVERHEAT CAUSING IT TO LOSE POWER AND STALL AND INCREASING THE RISK OF A CRASH. SO FAR I HAVE NEVER RECEIVED A NOTICE TO BRING THE CAR IN TO FIX IT. I DID STOP BY THE LOCAL FORD DEALER TO FIND OUT WHY THE HAVEN'T NOTIFIED ME AND THEY SAID THAT THEY NEVER RECEIVED THE PARTS FROM THE FORD COMPANY. WE ARE PLANNING ON A LONG TRIP SHORTLY BUT AFRAID TO DRIVE THIS CAR. [ ITS BEEN 6 MONTHS SINCE I RECEIVED THE LETTER ] I THINK ITS TIME THEY TAKE CARE OF THE SAFETY PROBLEM. CAN YOU HELP?? *TR

TL*THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 81,000.

THE ISSUE HAS HAPPENED SEVERAL TIMES. LATEST WAS 2 DAYS AGO. WHILE DRIVING, THE CAR ACCELERATION ALL OF A SUDDEN DROPS TO ZERO AND THE CAR WILL NOT GO. IT DOES NOT SHUT OFF BUT IT CANNOT BE DRIVEN. AFTER ABOUT 2 OR 3 MINUTES A MESSAGE COMES ON THE DASH THAT SAYS "IT IS SAFE TO SHUT OFF YOUR VEHICLE NOW." ONCE THE VEHICLE IS SHUT OFF AND I WAIT ABOUT 5 MINUTES I CAN START IT AGAIN. IT HAPPENS WHILE DRIVING DOWN THE ROAD. THERE IS A RECALL ISSUED FOR THIS PROBLEM BUT BECAUSE THERE ISN'T A YELLOW TRIANGLE WARNING ON MY DASH FORD AND THE DEALER WILL NOT DO THE RECALL BECAUSE THERE IS A SHORTAGE OF PARTS. SO I HAVE TO DRIVE AN UNSAFE CAR UNTIL THERE ARE PARTS AVAILABLE ALL BECAUSE I DON'T HAVE A CODE. DEALER CLAIMS THERE IS A GROUND FAULT WIRE PROBLEM AND REFUSES TO DO THE RECALL. THIS IS REALLY UNSAFE WHEN DRIVING DOWN THE FREEWAY AND ALL OF A SUDDEN THE CAR COMES TO A COMPLETE STOP ON ME. THEY KNOW IT'S A PROBLEM FOR PEOPLE BUT WON'T FIX IT BECAUSE THEY DON'T HAVE THE PARTS EVEN THOUGH RECALL LETTERS CAME OUT IN OCTOBER. IT'S NOW JANUARY. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM). THE FAILURE MILEAGE WAS 28,000.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED CAUSING THE STEERING WHEEL TO SEIZE. THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER WHERE THE TECHNICIANSMADE UNKNOWN REPAIRS TO THE VEHICLE. THE PROBLEM DID NOT RECUR UNTIL RECENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

REFER TO TSB-08-24-5 AND RECALL 14S19. ESCAPE HYBRID EXPERIENCED THE EXACT FAILURE DESCRIBED IN THE RECALL NOTICE WHILE PASSING ANOTHER VEHICLE AT 70 MPH. THE ENGINE SHUT OFF AND A RED TRIANGLE APPEARED. VEHICLE WAS REPAIRED THE NEXT DAY AT THE OWNERS EXPENSE BY AN AUTHORIZED FORD DEALER WHO NOTED THE TSB NUMBER ON THE REPAIR INVOICE. THIS VIN NUMBER WAS EXCLUDED FROM FORD'S LIST AS A COVERED VEHICLE. FORD REPRESENTATIVES DENIED ANY INTEREST IN REFUNDING THE REPAIRS COSTS EVEN THOUGH THE VEHICLE WAS IN THE GROUP AND FAILURE WAS EXACTLY AS DESCRIBED IN THE RECALL NOTICE. NTSB NEEDS TO EXPAND THIS RECALL TO ALL VEHICLES WITH THIS FAILURE EVEN IF THEY ARE NOT ON FORD'S LIST. *TR

WHEN BRAKING THE VEHICLE LOSES REGENERATIVE BRAKING AND REVERTS TO FAIL SAFE MODE. MOST NOTABLY THIS OCCURS WHEN COMING TO A STOP AT A STOP SIGN/LIGHT. BRAKES APPEAR TO FUNCTION NORMALLY, HOWEVER AT THE END OF A BRAKING CYCLE THE VEHICLE LOSES POWER TO THE BRAKES AND THE VEHICLE SURGES FORWARD. WHEN THIS HAPPENS THE STABILITY CONTROL DASH LIGHT QUICKLY FLASHES ON AND THEN OFF. ALSO, THE GAUGE THAT SHOWS POWER BEING TRANSFERRED TO THE BATTERY STOPS CHARGING THE BATTERY AND RETURNS TO THE NORMAL POSITION POINTING STRAIGHT UP. THE VEHICLE IS DRIVABLE AFTER THIS OCCURRENCE AND NO WARNING LIGHTS OR AFTER EFFECTS ARE KNOWN. IT MAY HAPPEN AT ONE STOP LIGHT AND NOT THE NEXT. IT IS AN INTERMITTENT ISSUE. SOMETIMES IT MAY DO THIS 2 OR 3 TIMES WHEN DRIVING IN TRAFFIC FOR 30 MINUTES OR IT MAY NOT HAPPEN AT ALL. MY UNDERSTANDING IS THAT THIS ISSUE IS DUE TO A FAULTY HYDRAULIC CONTROL UNIT. THIS IS A COMPONENT FAILURE DUE TO FAULTY DESIGN, NOT DUE TO DRIVER-INDUCED DAMAGE OR WEAR. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THE VEHICLE STALLED INTERMITTENTLY. THE CONTACT MENTIONED THAT A KNOCKING NOISE EMITTED FROM THE STEERING COLUMN AS THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE CONTACT'S VEHICLE WAS AFFECTED BY RECALL NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS REPAIRED. HOWEVER, THE SECOND DAY AFTER THE SOFTWARE WAS REPROGRAMMED THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 117,540.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.