2008 Ford Escape Hybrid

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED WITHOUT WARNING. AFTER RESTARTING THE VEHICLE, THE RPMS BEGAN TO INCREASE RAPIDLY. THE VEHICLE WAS DRIVEN WITH CAUTION DUE TO THE EXCESSIVE HESITATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE THROTTLE BODY WAS STUCK AND REQUIRED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 125,700.

THE ISSUE HAS HAPPENED SEVERAL TIMES. LATEST WAS 2 DAYS AGO. WHILE DRIVING, THE CAR ACCELERATION ALL OF A SUDDEN DROPS TO ZERO AND THE CAR WILL NOT GO. IT DOES NOT SHUT OFF BUT IT CANNOT BE DRIVEN. AFTER ABOUT 2 OR 3 MINUTES A MESSAGE COMES ON THE DASH THAT SAYS "IT IS SAFE TO SHUT OFF YOUR VEHICLE NOW." ONCE THE VEHICLE IS SHUT OFF AND I WAIT ABOUT 5 MINUTES I CAN START IT AGAIN. IT HAPPENS WHILE DRIVING DOWN THE ROAD. THERE IS A RECALL ISSUED FOR THIS PROBLEM BUT BECAUSE THERE ISN'T A YELLOW TRIANGLE WARNING ON MY DASH FORD AND THE DEALER WILL NOT DO THE RECALL BECAUSE THERE IS A SHORTAGE OF PARTS. SO I HAVE TO DRIVE AN UNSAFE CAR UNTIL THERE ARE PARTS AVAILABLE ALL BECAUSE I DON'T HAVE A CODE. DEALER CLAIMS THERE IS A GROUND FAULT WIRE PROBLEM AND REFUSES TO DO THE RECALL. THIS IS REALLY UNSAFE WHEN DRIVING DOWN THE FREEWAY AND ALL OF A SUDDEN THE CAR COMES TO A COMPLETE STOP ON ME. THEY KNOW IT'S A PROBLEM FOR PEOPLE BUT WON'T FIX IT BECAUSE THEY DON'T HAVE THE PARTS EVEN THOUGH RECALL LETTERS CAME OUT IN OCTOBER. IT'S NOW JANUARY. *TR

REFER TO TSB-08-24-5 AND RECALL 14S19. ESCAPE HYBRID EXPERIENCED THE EXACT FAILURE DESCRIBED IN THE RECALL NOTICE WHILE PASSING ANOTHER VEHICLE AT 70 MPH. THE ENGINE SHUT OFF AND A RED TRIANGLE APPEARED. VEHICLE WAS REPAIRED THE NEXT DAY AT THE OWNERS EXPENSE BY AN AUTHORIZED FORD DEALER WHO NOTED THE TSB NUMBER ON THE REPAIR INVOICE. THIS VIN NUMBER WAS EXCLUDED FROM FORD'S LIST AS A COVERED VEHICLE. FORD REPRESENTATIVES DENIED ANY INTEREST IN REFUNDING THE REPAIRS COSTS EVEN THOUGH THE VEHICLE WAS IN THE GROUP AND FAILURE WAS EXACTLY AS DESCRIBED IN THE RECALL NOTICE. NTSB NEEDS TO EXPAND THIS RECALL TO ALL VEHICLES WITH THIS FAILURE EVEN IF THEY ARE NOT ON FORD'S LIST. *TR

AS I WAS DRIVING TO WORK, I ACCELERATED AND AT ABOUT 40MPH A RED TRIANGLE WITH AN EXCLAMATION POINT IN THE MIDDLE SHOWED UP ON MY DASHBOARD AND MY ENGINE SHUT OFF. VERY SCARY! I HAVE LOOKED ONLINE AND IT SEEMS TO BE AN ISSUE WITH THE COOLING SYSTEM. I HAD TO DEAL WITH THE TRIANGLE OF DEATH A COUPLE YEARS AGO AND NOW THIS. I WILL BE TAKING IT TO THE DEALER TODAY! IT LOOKS LIKE THERE ARE QUITE A FEW PEOPLE THAT HAVE HAD THE SAME ISSUE! FORD NEEDS TO RECALL THIS ITEM! IT IS VERY DANGEROUS! *TR

I WAS DRIVING DOWN THE HIGHWAY AND THE VEHICLE ABRUPTLY LOST POWER, A TRIANGLE WITH AN EXCLAMATION POINT CAME ON IN THE DASHBOARD AND THE DATA SYSTEM SAID "STOP SAFELY NOW". THIS HAPPENED MULTIPLE TIMES DURING THE SAME DRIVE. THE DEALERSHIP REPLACED THE MEC PUMP. ABOUT ONE YEAR LATER THE SAME ISSUE BEGAN OCCURRING MULTIPLES TIMES PER DAY UNTIL I WAS ABLE TO GET IT TO A DEALERSHIP. THEY REPLACED THE THROTTLE BODY, THE ISSUE OCCURRED AGAIN. THEY REPLACED THE TRANSMISSION, THE ISSUE OCCURRED AGAIN. IT IS NOW AT THE FORD DEALERSHIP GETTING DIAGNOSED YET AGAIN. THIS IS A VERY SERIOUS SAFETY ISSUE AND MUST BE RESOLVED. *TR

ENGINE DIED MULTIPLE TIMES IN A PARKING LOT. CAR HAD BEEN IDLING AND HAD RECENTLY BEEN DRIVEN OVER THIRTY MILES ON THE HIGHWAY AND THE AMBIENT TEMPERATURE WAS OVER 90 DEG F. HAD THE CAR TOWED HOME BECAUSE THE DEALER SERVICE DEPT WAS CLOSED. THE NEXT DAY THE DEALER WAS UNABLE TO REPRODUCE THE PROBLEM AND NO DTC FOUND IN ECM. PAID THE DEALER FOR DIAGNOSTIC TIME AND PICKED UP UP THE CAR. ONE WEEK LATER, THE CAR DIED AGAIN WHILE DRIVING AT ABOUT 10-20 MPH. DASHBOARD DISPLAY SAID TO PULL OVER AND PARK SAFELY. AFTER WAITING FOR 30 MINUTES FOR THE ENGINE TO COOL, WE WERE ABLE TO DRIVE THE THREE MILES HOME. THE NEXT DAY AT THE DEALER, NO DTC FOUND IN THE ECM, BUT THE DEALER SAID THAT THE SYMPTOMS POINTED TO A THROTTLE BODY PROBLEM. THEY WERE UNABLE TO RECALIBRATE THE THROTTLE BODY, SO THEY ASKED US TO APPROVE PAYING FOR A THROTTLE BODY CLEANING, WHICH WE DID. THIS SEEMS TO INDICATE THAT THE HYBRID SYSTEM DIRECTS THE ENGINE TO SHUT OFF WHENEVER IT DETECTS A SENSOR PROBLEM THAT IT CAN NOT RESOLVE. MOST CARS WOULD PRODUCE A CEL ILLUMINATED ON THE DASH AND SET A LIMP HOME MODE. THE ESCAPE HYBRID SEEMS TO JUST SHUT OFF AND LET YOU HOPE FOR THE BEST. THIS MAY SEEM LIKE AN IRRATIONAL RESPONSE TO A MODEST PROBLEM, BUT THESE WERE THE SAME THINGS THAT HAPPENED BEFORE WHEN THE PROBLEM WAS DIAGNOSED AS A PUMP PROBLEM FOR THE ELECTRONICS, WHICH IS NOW A SAFETY RECALL FOR 2005-2008 ESCAPE HYBRIDS. TO COMPOUND THE PROBLEM, THE DEALER DID NOT OFFER TO REFUND OUR PREVIOUS PAYMENT FOR THE PUMP REPLACEMENT. I HAD TO ASK FOR IT AND AM NOW WAITING FOR THEM TO GIVE ME A REFUND, EVEN THOUGH THE FORD WEBSITE CLEARLY STATES THAT THEY SHOULD EXPEDITE REFUNDS FOR PRIOR WORK DONE ONCE A RECALL IS STARTED. UNHAPPY ON MULTIPLE LEVELS. *TR

THE ELECTRONIC COOLANT PUMP IS KNOWN PROBLEM AND FORD IS FINALLY SUPPOSED TO BE FIXING THIS THROUGH A RECALL OCTOBER 2014. (HTTP://WWW.GREENCARREPORTS.COM/NEWS/1094407_2005-2008-FORD-ESCAPE-HYBRID-RECALLED-ALSO-MERCURY-MARINER-HYBRIDS). DRIVING IN NEW MEXICO ON A FAMILY VACATION, THE CAR SUDDENLY SAYS TO STOP SAFELY NOW WARNING COMES UP. MIND YOU THAT WE ARE IN THE MIDDLE OF NO WHERE AND IT'S OVER ONE HUNDRED DEGREES WITH TWO SMALL CHILDREN IN THE CAR. SOMEHOW, WE BARELY MAKE IT INTO LAS CRUCES, NM ABOUT AN HOUR LATER. SO, AFTER WAITING A FEW HOURS THEY TELL US THAT THEIR HYBRID TECH ISN'T THERE AND IS ON VACATION. REALLY? IT TOOK A FEW HOURS TO FIGURE OUT THAT HE WASN'T THERE? ANYWAY, THEY SUGGESTED TO TRY AND CONTINUE ON TO PHOENIX, AZ WHERE THEY WOULD KNOW WHAT TO DO. SO, WE TRY HEADING OUT, BUT THE CAR GOES OUT AGAIN AS SOON AS WE GET ON THE FREEWAY. SO, WE DO THE PULL OVER AND RESTART THING ABOUT TWENTY TIMES UNTIL WE MAKE IT BACK TO THE LAS CRUCES DEALERSHIP. WE HAD TO STAY IN LAS CRUCES FOR A WEEK, COSTING US THOUSANDS OF DOLLARS IN WHAT WE NOW CALL THE ADVENTURE OF A LIFETIME. THIS HAS RECENTLY HAPPENED AGAIN WITH OUR ESCAPE, AND THEY WANT TO CHARGE US AGAIN TO FIX THIS. FORD NEEDS TO GET IT'S ACT TOGETHER, OR I WILL NOT BE PURCHASING FROM THEM AGAIN. *TR

MY WIFE LEFT OUR HOUSE TO RUN ERRANDS IN OUR 2008 FORD ESCAPE HYBRID. SHE DIDN'T EVEN GET OUT OF THE NEIGHBORHOOD BEFORE SHE GOT THE "STOP SAFELY NOW" WARNING, AND THE VEHICLE WENT INTO "LIMP HOME MODE". SHE TURNED AROUND IN A NEIGHBOR'S DRIVEWAY AND CAME BACK HOME. I TOOK IT TO THE DEALERSHIP TODAY THINKING THAT IT MIGHT BE THE MECS PUMP FOR WHICH THERE IS A RECENT RECALL. IT TURNS OUT THAT IT WAS THE THROTTLE BODY CAUSING THE WARNING. EVEN THOUGH THERE WAS A NHTSA INVESTIGATION ON THE THROTTLE BODIES OF THESE VEHICLES (DP12006), THE 2008 FORD ESCAPE HYBRIDS WERE NOT INCLUDED IN FORD CONSUMER SATISFACTION PROGRAM #13N03, WHICH EXTENDS THE WARRANTY OF THE THROTTLE BODY ON SOME ESCAPE MODELS (AMONG OTHER VEHICLES). SO, I NOW HAVE TO SPEND $775.00 TO REPLACE A PART THAT WAS KNOWN TO HAVE ISSUES. LUCKILY, MY WIFE WAS NOT ON THE HIGHWAY WITH OUR 2-MONTH OLD DAUGHTER WHEN THIS OCCURRED. I DON'T QUITE UNDERSTAND HOW ESCAPES FROM 2005 TO 2012 WERE PART OF THE INVESTIGATION, BUT THE PRELIMINARY EVALUATION PE13-003 ONLY APPLIES TO 2009 - 2012 MODELS. *TR

WHEN DRIVING AT HIGHER SPEEDS (APPROXIMATELY OVER 50 MPH), THE CAR WOULD SUDDENLY LOSE ENGINE POWER AND THE "STOP SAFELY NOW" MESSAGE WOULD COME ON. THE CAR WOULD GO INTO LIMP-HOME MODE AND ALLOW ME TO PULL OVER TO THE SIDE OF THE ROAD. TURNING OFF THE CAR AND RESTARTING IT WOULD ALLEVIATE THE PROBLEM FOR A FEW MORE MINUTES OF DRIVING. THIS HAPPENED ABOUT 15 TIMES ON A 60 MILE TRIP HOME, ALLOWING ME TO DRIVE ANYWHERE FROM ONE TO 10 MILES AT A TIME BEFORE THE ENGINE SHUT OFF. THIS WAS ACCOMPANIED AT TIMES WITH AN ENGINE OVERHEATING MESSAGE. I TOOK THE CAR TO THE DEALER FOR A REPAIR. THEY CLAIMED IT WAS A MALFUNCTIONING ELECTRONIC THROTTLE BODY AND REPLACED IT FOR ABOUT $1000. A WEEK LATER, THE SAME THING HAPPENED TWICE ON A 30-MILE HIGHWAY TRIP WHEN DRIVING AT HIGHER SPEEDS, BUT HAS NOT HAPPENED SINCE THEN. *TR

I WAS STOPPED AT A SIGNAL. WHEN THE LIGHT TURNED, I PRESSED DOWN ON THE ACCELERATOR AND THE CAR STARTED TO MOVE AS NORMAL. JUST PAST THE INTERSECTION, THE GAS ENGINE SHUT DOWN, A RED LIGHT CAME ON AND THE CAR LOST ALL POWER. THE CAR BEHIND ME STRUCK US. UPON GOING TO THE DEALERSHIP, THEY KNEW THAT THE ELECTRONIC COOLING PUMP HAD FAILED. THERE WAS NOT MANY QUESTIONS, AS THEY DESCRIBED WHAT THE SYMPTOMS WERE. UPON LOOKING AT THE INTERNET, IT WOULD SEEM THAT THIS IS A KNOWN ISSUE WITH FORD, AND THAT THE NEW ECP WAS REDESIGNED TO PREVENT THE ISSUE. THERE ARE LITERALLY HUNDREDS OF COMPLAINTS ABOUT VEHICLES LOSING POWER TO THIS SAME PROBLEM. IN SOME CASES, AS WAS MINE, ELECTRICAL POWER IS LOST AS WELL, CAUSING LOSS OF POWER STEERING AND BRAKES. *TR