NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
31 reportsClear category filter43,000 miles · Oct 13, 2021
Service BrakesService Brakes, Air
The contact owns a 2007 Ford Escape Hybrid. The contact stated that an abnormal grinding noise would emit from vehicle upon depression of the brake pedal. The contact had taken the vehicle to an independent mechanic for repair. The contact was informed that the ABS module needed to be replaced. The dealer was contacted, and part…
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The contact owns a 2007 Ford Escape Hybrid. The contact stated that an abnormal grinding noise would emit from vehicle upon depression of the brake pedal. The contact had taken the vehicle to an independent mechanic for repair. The contact was informed that the ABS module needed to be replaced. The dealer was contacted, and parts were ordered for the repair. The dealer sent the parts to the independent mechanic who repaired the vehicle. Recently, the contact stated that while driving at various speeds, the ABS warning light illuminated as the grinding noise returned. The contact also stated that the brake pedal had begun to depress to the floorboard. The manufacturer had yet to be notified of the failure. The vehicle has been repaired. The failure mileage was approximately 43,000.
NHTSA ODI #11436606
125,000 miles · Dec 30, 2018
Fuel/propulsion SystemPower TrainService Brakes
VEHICLE DISPLAYED "SERVICE EMISSIONS SYSTEM" WARNING IMMEDIATELY AFTER DRIVING OFF THE LOT. AFTER REPLACEMENT OF ALL EMISSIONS PARTS, VEHICLE STILL INTERMITTENTLY DISPLAYS THIS WARNING AND OCCASIONAL "STOP SAFELY NOW" MESSAGES CAUSING THE ENGINE TO SHUT DOWN. VEHICLE ALSO DISPLAYS "SERVICE BRAKE SYSTEM" WARNINGS DAILY DESPITE HA…
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VEHICLE DISPLAYED "SERVICE EMISSIONS SYSTEM" WARNING IMMEDIATELY AFTER DRIVING OFF THE LOT. AFTER REPLACEMENT OF ALL EMISSIONS PARTS, VEHICLE STILL INTERMITTENTLY DISPLAYS THIS WARNING AND OCCASIONAL "STOP SAFELY NOW" MESSAGES CAUSING THE ENGINE TO SHUT DOWN. VEHICLE ALSO DISPLAYS "SERVICE BRAKE SYSTEM" WARNINGS DAILY DESPITE HAVING ENTIRE BREAKING SYSTEM REPLACED CAUSING FAILURE OF ABS BREAKING SYSTEM RESULTING IN BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR AND TAKING A MUCH LONGER DISTANCE TO STOP WHILE DRIVING. VEHICLE SURGES FORWARD WHILE STOPPED AT TRAFFIC LIGHTS INCREASING THE RISK OF A CRASH. VEHICLE DISPLAYS "PASSENGER DOOR AJAR" WARNINGS ALTHOUGH DOOR IS SHUT. THIS RESULTS IN ALARM AND LIGHTS FLASHING CONSTANTLY RESULTING IN SEVERAL DRAINED BATTERIES SO VEHICLE DOES NOT START. TRANSFER CASE OR "POWER TAKE OFF UNIT" FAILED AT 125K MILES RESULTING IN NON-DRIVABLE CONDITION.
NHTSA ODI #11164099
92,340 miles · Dec 8, 2018
Service BrakesSteeringUnknown Or Other
2014. BRAKE FAIL. FIX. FOR. $1500. MOVING. TO. CALIFORNIA. NOW 2018. 12-5-2018. POWER STEERING. NEEDS. SERVICES. AND. ALSO. EMISSIONS. HAVE PROBLEMS TOO. ?
NHTSA ODI #11157032
160,000 miles · Aug 9, 2018
Service Brakes
BRAKE FAILURE. PULLING UP TO A STOP SIGN, APPLIED BRAKES, VEHICLE STARTED SLOWING. BRAKES RELEASED AND I HAD TO SLAM MY FOOT ALL THE WAY DOWN TO GET THE CAR TO STOP. BROUGHT TO THE DEALERSHIP AND AM TOLD THERE IS A TECHNICAL SERVICE BULLETIN REGARDING THIS ISSUE.
NHTSA ODI #11118755
104,000 miles · Aug 4, 2018
Service Brakes
FAILURE OF ANTI-LOCK BRAKING SYSTEM WHILE DRIVING ON CITY STREET. POOR BRAKING PERFORMANCE. PROPOSED REPAIR IS TO REPLACE HYDRAULIC ABS UNIT AT A COST OF $5400. VEHICLE HAS ONLY 104,000 MILES AND COULD BE DRIVEABLE IF REPAIRED. I SEE FROM THE NHTSA WEBSITE THAT OTHER OWNERS HAVE HAD THIS EXACT PROBLEM.
NHTSA ODI #11115704
92,000 miles · Mar 15, 2018
Service Brakes
I HAVE A 2007 FORD ESCAPE HYBRID WITH 92518 MILES ON IT. THE BREAK LIGHTS COME ON AND THEN IT HAS LITTLE BREAKS.IT DOES THIS INTERMITTENTLY. I TOOK IT TO THE DEALER AND THEY SAID THE HCU WAS BAD AND THAT IT WOULD NEED TO BE REPLACED AND THAT IT WAS GOING TO COST ME $6000 - $7000 TO HAVE IT FIXED.I PUT A USED HCU ON IT AND THEY …
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I HAVE A 2007 FORD ESCAPE HYBRID WITH 92518 MILES ON IT. THE BREAK LIGHTS COME ON AND THEN IT HAS LITTLE BREAKS.IT DOES THIS INTERMITTENTLY. I TOOK IT TO THE DEALER AND THEY SAID THE HCU WAS BAD AND THAT IT WOULD NEED TO BE REPLACED AND THAT IT WAS GOING TO COST ME $6000 - $7000 TO HAVE IT FIXED.I PUT A USED HCU ON IT AND THEY SAID THAT ONE WAS ALSO BAD. I HAVE OWNED MANY CARS OVER THE YEARS AND I HAVE NEVER HAD TO PUT AN HCU ON BEFORE.I GOT ON LINE AND THIS SEEMS TO BE A VERY COMMON PROBLEM. SO HOW COME THERE IS NO RECALL SINCE THIS HAS TO DO WITH THE BREAKS..IF THIS WAS A TOYOTA THIS WOULD HAVE ALREADY BEEN ADDRESSED..I WILL NEVER BUY ANOTHER FORD VECHIAL AGAIN..I WORK AT A VERY BIG SHOP IN TOWN AND ANYONE WHO ASKES WHAT KIND OF CAR TO BUY I WILL TELL THEM TO BUY A TOYOTA AND NOT A FORD. CAUSE APPARENTLY FORD DOESN'T CARE ABOUT SAFETY. P.S. HOW COME I HAVE TO TAKE IT TO THE DEALER TO HAVE THE BREAKS BLEED.
NHTSA ODI #11079681
125,000 miles · Feb 13, 2018
Service Brakes
THE ABS LIGHT GOES ON AND I HAVE MINIMUM BRAKES. WHEN ABS AND BRAKE LIGHT GOES ON I HAVE ALMOST NO BRAKES AND I END UP SKIDDING WHEN STOPPING. I HAVE HAVE MULTIPLE NEAR MISSES AND BURNED RUBBER TRYING TO STOP. THESE LIGHTS ARE SPORADIC BUT THEY COME ON AT LEAST 90% OF THE TIME. WHEN THE LIGHTS ARE OFF, THE BRAKES ARE FINE. …
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THE ABS LIGHT GOES ON AND I HAVE MINIMUM BRAKES. WHEN ABS AND BRAKE LIGHT GOES ON I HAVE ALMOST NO BRAKES AND I END UP SKIDDING WHEN STOPPING. I HAVE HAVE MULTIPLE NEAR MISSES AND BURNED RUBBER TRYING TO STOP. THESE LIGHTS ARE SPORADIC BUT THEY COME ON AT LEAST 90% OF THE TIME. WHEN THE LIGHTS ARE OFF, THE BRAKES ARE FINE. I HAVE TAKEN IT TO MY MECHANIC AND HE SAID THERE IS NOTHING THAT THEY CAN DO BECAUSE MY BRAKES ARE FINE WHEN THEY CHECK IT. THEY ALSO SAID THAT IT LOOKS LIKE ITS THE ELECTRICAL UNIT THAT IS ON BACK ORDER AND NOT EVEN AVAILABLE. THEY HAVE TOLD ME THAT THIS IS A HUGE PROBLEM FROM MANY FORD OWNERS AND THAT I SHOULD FILE A COMPLAINT TO HAVE THIS RECALLED.
NHTSA ODI #11072489
107,000 miles · Feb 2, 2018
Service Brakes
TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. ON ONE OCCASION, THERE WAS A SEVERE VIBRATION AFTER THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AIRPORT MARINA FORD (5880 W CENTINELA AVE, LOS ANGELES, CA…
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TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. ON ONE OCCASION, THERE WAS A SEVERE VIBRATION AFTER THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AIRPORT MARINA FORD (5880 W CENTINELA AVE, LOS ANGELES, CA) WHERE IT WAS DIAGNOSED THAT THE HCU ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
NHTSA ODI #11066690
170,000 miles · Nov 15, 2017
Service Brakes
ABS LIGHT WILL RANDOMLY APPEAR AND MY BRAKES WILL STOP WORKING! I TOOK IT INTO A MECHANIC AND HE SAID THAT I NEED A REPLACEMENT MASTER CYLINDER. THE BRAKE TRAVEL SENSOR IS THE PROBLEM AND FROM WHAT I'VE READ, MOST PEOPLE WITH THIS CAR HAVE THIS SAME PROBLEM. FORD REFUSES TO ACKNOWLEDGE THIS SAFETY HAZARD. IT IS OBVIOUSLY A MANUF…
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ABS LIGHT WILL RANDOMLY APPEAR AND MY BRAKES WILL STOP WORKING! I TOOK IT INTO A MECHANIC AND HE SAID THAT I NEED A REPLACEMENT MASTER CYLINDER. THE BRAKE TRAVEL SENSOR IS THE PROBLEM AND FROM WHAT I'VE READ, MOST PEOPLE WITH THIS CAR HAVE THIS SAME PROBLEM. FORD REFUSES TO ACKNOWLEDGE THIS SAFETY HAZARD. IT IS OBVIOUSLY A MANUFACTURING PROBLEM. THE PROBLEM WILL OCCUR AGAIN AND AGAIN WHILE DRIVING. LIGHTS COME ON. BRAKES STOP WORKING. *TT *JS
NHTSA ODI #11046301
93,000 miles · Jul 20, 2017
Service Brakes
SPORADIC FAILURE OF BRAKES MULTIPLE ATTEMPTS TO DETERMINE WHAT WAS WRONG FINALLY DISCOVERED THAT THE HYDRAULIC CONTROL UNIT NEEDED REPLACING, AT A FINAL COST OF OVER $6000!!!!!!! BRAKE ISSUES FELT LIKE HYDROPLANING, BRAKE LIGHTS WENT ON (RANDOMLY) AND BRAKES IMMEDIATELY FAILED- NO PRESSURE, PEDAL TO THE FLOOR AND CAR DID NO…
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SPORADIC FAILURE OF BRAKES MULTIPLE ATTEMPTS TO DETERMINE WHAT WAS WRONG FINALLY DISCOVERED THAT THE HYDRAULIC CONTROL UNIT NEEDED REPLACING, AT A FINAL COST OF OVER $6000!!!!!!! BRAKE ISSUES FELT LIKE HYDROPLANING, BRAKE LIGHTS WENT ON (RANDOMLY) AND BRAKES IMMEDIATELY FAILED- NO PRESSURE, PEDAL TO THE FLOOR AND CAR DID NOT STOP. BRAKE LIGHTS OFF AND AUTO SHOP CAN NOT FIND ANYTHING WRONG. SYSTEM IS LIFE THREATENING AND FORD SHOULD RECALL ALL CARS ESPECIALLY HYBRIDS TO REPLACE BRAKES. OBVIOUSLY THIS BRAKE PROBLEM ONLY OCCURS WHEN THE VEHICLE IS IN MOTION! A CAR WITHOUT BRAKES IS NOT ACCEPTABLE.
NHTSA ODI #11006493
NHTSA investigations
2DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.