2006 Ford Escape Hybrid

TL* THE CONTACT OWNS A 2006 FORD ESCAPE HYBRID. WHILE DRIVING AT AN UNKNOWN SPEED, AN UNKNOWN WARNING ICON DISPLAYED ON THE INSTRUMENT PANEL. WHEN THE CONTACT POWERED OFF THE ENGINE AND RESTARTED THE VEHICLE, THE WARNING INDICATOR NO LONGER APPEARED. THE VEHICLE WAS TAKEN TO WILSON FORD LINCOLN (328 MAIN ST, LOGAN, UT 84321, (435) 752-7355) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HYBRID BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,533.

AS MY SEVENTEEN YEARS OLD DAUGHTER WAS PULLING OUT OF THE DRIVEWAY FOR SCHOOL SHE NOTICED THE STEERING WAS HARD TO TURN. SHE TOOK MY CAR TO SCHOOL. I WENT TO TRY AND MOVE THE CAR BACK UP THE DRIVEWAY AND COULD BARELY TURN THE WHEEL MYSELF. LUCKILY SHE WAS AT HOME AND NOT ON THE ROAD. THERE IS NO ASSISTED STEERING ANYMORE, IT JUST WENT OUT.

CAR SHUTS OFF WITH LITTLE OR NO WARNING, 3 TIMES NOW, ONCE ON INTERSTATE 64. DEALER FIRST SAID HYBRID BATTERY BAD, 2ND OPINION FROM HYBRID BATTERY COMPANY SAID BATTERY GOOD. DEALER SAID, 2ND TIME WITH CAR, NEED A $600 REPAIR THAT WILL RESOLVE. NOW, DEALER SAYS NO, THE BATTERY IS STILL THE ISSUE. THEY STILL CANNOT STATE WHY THE CAR DOES IT, WHAT WILL MAKE THIS CAR SAFE TO DRIVE AND IF THEY TRULY KNOW IT IS THE BATTERY, WHY DID THEY DO THE $600 REPAIR AND TELL US THAT WOULD FIX THE PROBLEM. I HAVE ASKED WYNNE FORD IN HAMPTON VA, THE DEALER, FOR A POC AT FORD MOTOR COMPANY TO BE ABLE TO GET ANSWERS ON HOW TO MAKE/KNOW OUR12 YR OLD CAR IS SAFE TO DRIVE, BEEN OVER A MONTH, BUT HAVE RECIEVED NO INFORMATION FROM WYNNE FORD. I GUESS I NEED TO DRIVE TO MICHIGAN TO SEE MR. WILLIAM CLAY FORD JR FOR ANSWERS. I DO NOT KNOW THE EXACT MILEAGE ON THE VEHICLE, VEHICLE IS AT THE DEALERSHIP. ALSO, THE ISSUE HAS HAPPENED 3 TIMES BUT THE LATEST WAS AROUND OCT 2018. EACH INCIDENT, WE HAD TO GET VEHICLE TOWED.

THE VEHICLE HESITATES WHEN ACCELERATING AFTER COMING FROM A STOP, IT IS NOT TRANSMISSION, IT IS LIKE IT IS NOT GETTING FUEL. THE VEHICLE SUDDENLY WITHOUT WARNING OR REASON SHUTS OFF ALL POWER WHILE DRIVING. THE RED TRIANGLE WITH EXCLAMATION LIGHT COMES ON WITH A WARNING TO STOP SAFELY NOW ON THE DASHBOARD AND YOU ARE STRANDED. THIS HAS HAPPENED BOTH WHILE ACCELERATING FROM A STOP AND WHILE DRIVING BOTH FREEWAY AND SURFACE STREET SPEEDS, SUDDENLY. I AM AFRAID NOT ONLY TO NOT ONLY DRIVE THE VEHICLE BUT HAVING ANYONE IN THE CAR WITH ME, ESPECIALLY MAKING A LEFT TURN. IT IS NOT A SAFE VEHICLE. IT HAS LEFT ME STRANDED ON A DARK STREET AROUND 9PM, CUTTING OFF ON THE FREEWAY LEAVING ME NO CHOICE BUT TO COAST OFF THE SIDE OF THE FREEWAY. AGAIN IT JUST SHUT DOWN AGAIN WHILE DRIVING STRAIGHT @ 40 MPH, WHILE DRIVING ON THE SURFACE STREETS, THIS TIME IT WAS EARLY EVENING BUT ONCE AGAIN LEFT ALONE STRANDED UNTIL THE TOW TRUCK COMES. THE DEALER CAN FIND NOTHING WRONG WITH THE VEHICLE AND INDICATED THERE ARE NO RECALLS THAT WOULD ADDRESS THIS PROBLEM. BUT I CAN SEE THROUGH THE COMPLAINTS THERE IS AN OBVIOUS PROBLEM WITH THIS VEHICLE, WHICH IS AN EXTREME SAFETY ISSUE THAT IS NOT BEING ADDRESSED.

THE ABS LIGHT COMES ON, AND AFTER DRIVING IT FOR A FEW MINUTES, THE BRAKES COMPLETELY DO NOT WORK. AFTER BRINGING IT TO A FORD DEALERSHIP, THE PART ITSELF IS ABOUT $5,000 NOT INCLUDING LABOR. (HYDROCOLIC CONTROL UNIT). THEY DIDNT RECOMMEND FIXING IT BECAUSE OF HOW EXPENSIVE IT IS. I STILL OWE $5,000 SO IM STUCK PAYING FOR A PART THAT IS WORTH MORE THEN THE CAR ITSELF.

I WAS DRIVING IN THE FAST LANE ON THE HIGHWAY AT 70 MPH WHEN MY CAR BASICALLY SHUT DOWN AND TOLD ME TO "PULL OVER SAFELY". A RED TRIANGLE (WITH THE EXCLAMATION POINT IN THE CENTER) APPEARED ON THE MESSAGE BOARD ALONG WITH THE "PULL OVER SAFELY" MESSAGE AND A CHIMING/ALERT SOUND. THIS WAS ON LABOR DAY, SO THE HIGHWAY WAS INCREDIBLY BUSY AND IT WAS VERY DIFFICULT TO CROSS OVER LANES AND "PULL OVER SAFELY". ADDITIONALLY, WHEN THIS MESSAGE APPEARS, IT PRETTY MUCH SHUTS DOWN YOUR CAR, NOT ALLOWING YOU TO ACCELERATE AT ALL WHICH ALSO MADE IT MORE DIFFICULT TO GET OVER. I MANAGED TO PULL OVER, TURNED OFF MY CAR AND THEN RESTARTED IT. THAT WAS ALL IT TOOK. NO ADDITIONAL MESSAGES OR PROBLEMS...YET. I PROBABLY HAD TO DRIVE AN ADDITIONAL 30 MILES OR SO HOME WITHOUT ANY ADDITIONAL MESSAGES SHOWING UP. THIS SERIOUSLY FRUSTRATED ME AS I HAVE YET TO BE ABLE TO FIND MUCH MORE INFORMATION ON THE ISSUE. IT SEEMS TO BE CAUSED FOR A DIFFERENT REASON FOR EACH PERSON. I HONESTLY DO NOT KNOW WHAT GENIUS AT FORD THOUGHT IT WAS A GOOD IDEA TO INCORPORATE THAT FEATURE INTO THE VEHICLE. IT WAS AN EXTREMELY SCARY SITUATION AND PUT THE SAFETY OF MYSELF, THOSE IN MY CAR, AND THE CARS AROUND ME AT A SERIOUS RISK FOR OUR SAFETY. IN ADDITION, IT IS VERY HARD TO FEEL SAFE DRIVING IN MY CAR NOW, AS I DO NOT KNOW WHEN THIS WILL HAPPEN AGAIN OR WHAT WILL PROMPT IT.

I WAS DRIVING TO WORK WHEN ALL OF A SUDDEN A YELLOW WRENCH LIGHT CAME ON, MY CAR SHUT DOWN, AND I HAD TO COAST ACROSS 3 LANES OF HIGHWAY TRAFFIC TO STOP ON THE SHOULDER. IT WOULDN'T START AT FIRST, THEN I TRIED AGAIN AND IT STARTED AND DROVE THE REST OF THE WAY JUST FINE. I HAVE READ HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE. APPARENTLY THE THROTTLE BODY HAS A DEFECT GETTING OPEN OR CLOSED, CODES P2111 AND P2112, RESPECTIVELY. THIS IS VERY DANGEROUS AND I CAN'T BELIEVE A RECALL HASN'T BEEN ISSUED FOR THIS BY FORD. I WAS ALREADY VICTIM OF ANOTHER RECALL FOR THE MEP FAILING THAT CAUSED THE SAME THING TO HAPPEN, COMPLETE SYSTEM SHUT DOWN. WHAT KIND OF JOKE FOR A SAFE VEHICLE IS THIS? I'M ABHORRED AND WILL NEVER BUY ANOTHER FORD, AND I WILL MAKE SURE EVERYONE I SPEAK TO KNOWS HOW MUCH FORD DOESN'T TAKE CARE OF THEIR CUSTOMERS. THEY SHOULD BE ASHAMED.

MY VEHICLE HAS 75,000 MILES ON IT. I BOUGHT IT OCT.9,2015 WITH 72,000 MILES ON IT. IN MAY 2016 THE ENGINE STARTED CUTTING OUT AND THE MESSAGE WOULD READ "SERVICE ENGINE" ALONG WITH A YELLOW WRENCH APPEARING ON THE DASH. I HAD THE VEHICLE TAKEN TO THE LOCAL FORD DEALER AND WAS TOLD I NEEDED A HARNESS. I PAID 1004.00 FOR THE NEW HARNESS AND THEY ALSO INSTALLED A FAN FOR THE HYBRID SYSTEM. THE CAR DID IT AGAIN A FEW DAYS LATER AND I HAD IT TOWED BACK TO THE DEALER. THE SERVICE DEPARTMENT TOLD ME THEY HAD MADE A MISTAKE AND HAD TO CALL FORD TO GET THE CORRECT CODES TO FIX THE CAR. I WAS TOLD IT WAS DONE AND PICKED IT UP. THE SAME THING HAPPENED LESS THAN 4 DAYS LATER. I HAD THE CAR TOWED AGAIN AND LET THE DEALERSHIP SEND MY CAR HOME WITH A MECHANIC FOR 2 DAYS. I WAS TOLD NOTHING IS WRONG AND PICKED IT UP. I NOW HAVE THE ABS LIGHT COMING ON, THE RED TRIANGLE SAFETY LIGHT COMING ON, THE RED BRAKE LIGHT COMING ON, THE LOW TIRES LIGHT COMING ON (IT STAYS ON) AND THE YELLOW WRENCH LIGHT COMING ON. AT NIGHT WHEN I TURN ON MY RIGHT BLINKER THE HIGH BEAMS COME ON. THE DEALERSHIP SAYS THERE IS NOTHING WRONG AND NO CODES COME UP ON THEIR MACHINE. WHEN I BRAKE I HAVE TO PUSH VERY HARD AND SOMETIMES THE BRAKES LOCK UP ON ME. I HAVE AVOIDED ACCIDENTS SO FAR BUT I AM CONCERNED AT THIS POINT. I DO NOT WANT TO BE INJURED OR KILLED AND I CERTAINLY DO NOT WANT TO INJURE OR KILL ANYONE IN AN ACCIDENT THAT COULD BE AVOIDED, IF FORD HAD A MECHANIC THAT KNOWS WHAT IS HAPPENING WITH THE CAR. WHEN I AM DRIVING THE CAR WILL SUDDENLY SHUT OFF IN TRAFFIC AND I HAVE TO STOP, PUT THE CAR IN PARK AND RESTART IT. THIS IS GOOD FOR ABOUT 10 MINUTES BEFORE IT ACTS UP AGAIN.

TL* THE CONTACT OWNS A 2006 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH, THE HIGH MOTOR TEMPERATURE AND STOP VEHICLE SAFELY WARNING LIGHTS DISPLAYED AS THE VEHICLE SUDDENLY LOST POWER AND STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MOTOR ELECTRONICS COOLANT PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

OUR VEHICLE SEEMINGLY RANDOMLY SHUTS OFF ALL POWER TO THE ENGINE AND THE ELECTRIC MOTOR. THIS CAN HAPPEN WHILE WE ARE MOVING OR STOPPED IN AN INTERSECTION. WE GET A MESSAGE OF STOP SAFELY NOW ON THE DASHBOARD. WHEN YOU ARE IN THE MIDDLE OF AN INTERSECTION WAITING TO TURN LEFT IN SIX LANES OF TRAFFIC AND YOUR CAR STOPS FOR NO APPARENT REASON THIS ISN'T VERY SAFE. THIS HAS HAPPENED ABOUT 30 TIMES. SOMETIMES IT GOES A YEAR WITHOUT A MISHAP OR THREE TIMES IN ONE DAY.