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2020 Ford Edge

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Ford Edge do not stand out strongly from the model-year median of 724.

About this comparison →

When problems were reported

Mileage at the reported incident

88 reports with mileage · 226 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 183 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports1 fire reports12 injury reports

What owners actually said

314 reports
Mileage unknown · Mar 13, 2025
Engine

This is the results of a malfunctioning that occurred on this vehicle: Cause VERIFY CONCERN FOUND WHINEING NOISE WITH INTERMITTENT NO ENGAGEMENT CONDITION. INTERNAL METAL GRINDING CAN BE HEARD. METAL PARTICLES CONTAMINATING FLUID INDICATING MAJOR INTERNAL FAILURE. RECIEVED DTCS P073D UNABLE TO ENGAGE NEUTRAL, P0761 SHIFT SOLENOI…

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This is the results of a malfunctioning that occurred on this vehicle: Cause VERIFY CONCERN FOUND WHINEING NOISE WITH INTERMITTENT NO ENGAGEMENT CONDITION. INTERNAL METAL GRINDING CAN BE HEARD. METAL PARTICLES CONTAMINATING FLUID INDICATING MAJOR INTERNAL FAILURE. RECIEVED DTCS P073D UNABLE TO ENGAGE NEUTRAL, P0761 SHIFT SOLENOID C STUCK OFF, P07E4 UNABLE TO ENGAGE PARK, P07E6 STUCK IN PARK, AND P2707 SHIFT SOLENOID F STUCK OFF. Correction REPLACE TRANSMISSION UNIT, TRANSMISSION COOLER AND FLUSH TRANSMISSION COOLER LINES OF CONTAMINATION. ENTER NEW TRID DATA INTO PCM AND PERFORM TRANSMISSION ADAPTIVE DRIVE CYCLE. RETEST. I contacted the Manufacturer and was given recall program 20B39 to be performed on the vehicle as well. 1: Distorted or inoperative rearview camera, which can reduce rearward visibility and increase the risk of a crash.

NHTSA ODI #11648042

Mileage unknown · Feb 20, 2025
Unknown Or Other

Driving normally to work, without a warning the car started vibrating and jerking vigorously when the car is turn on…if i try to drive it the car rolls but doesn’t want to break.

NHTSA ODI #11643868

Mileage unknown · Feb 19, 2025
EnginePower Train

I was driving my car and couldn't put it in reverse. Then it worked and I drove it I was on my way to work and stopped to turn left and all of a sudden it wouldn’t go into drive. I would put it in drive and then it would automatically jump to park.

NHTSA ODI #11643676

Mileage unknown · Feb 13, 2025
Engine

The vehicle is leaking coolant into the engine due to a failing EGR cooler. Problems include, white smoke coming from the engine, severe coolant loss, loss of heat, and foul smell coming from the vents. After a service inspection it was determined that the coolant leak is causing the engine to fail and a replacement engine is ne…

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The vehicle is leaking coolant into the engine due to a failing EGR cooler. Problems include, white smoke coming from the engine, severe coolant loss, loss of heat, and foul smell coming from the vents. After a service inspection it was determined that the coolant leak is causing the engine to fail and a replacement engine is necessary.

NHTSA ODI #11642490

Mileage unknown · Feb 8, 2025
Power TrainSteeringSuspension

Transmission has catastrophic failure and exploded while driving. Many components missing chunk of metal and or just completely mangled after explosion from under car when had to me turned 35°-50° to go straight. Went to Google my issue and say the 2020, Ford edge had 3 recalls for transmission issues but for certain ones and mi…

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Transmission has catastrophic failure and exploded while driving. Many components missing chunk of metal and or just completely mangled after explosion from under car when had to me turned 35°-50° to go straight. Went to Google my issue and say the 2020, Ford edge had 3 recalls for transmission issues but for certain ones and mine want listed but had done a good amount of damage

NHTSA ODI #11641455

Mileage unknown · Feb 5, 2025
EngineUnknown Or Other

Transmission issue, unable to diagnose with error codes as the system does not recognize it

NHTSA ODI #11640988

84,000 miles · Jan 22, 2025
Fuel System, Gasoline

The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the accelerator pedal failed to function as intended. The contact stated that the vehicle shuddered and jerked as if it was not getting enough fuel. The dealer was made aware of the failure. …

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The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the accelerator pedal failed to function as intended. The contact stated that the vehicle shuddered and jerked as if it was not getting enough fuel. The dealer was made aware of the failure. The contact was informed that the repair was not covered under recall or special programs. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.

NHTSA ODI #11637633

120,000 miles · Jan 7, 2025
Power Train

The contact owns a 2020 Ford Edge. The contact stated that while attempting to accelerate from a stop, the vehicle's transmission locked up, the transmission would not budge and so the engine proceeded to shut down. No warning lights had illuminated. The contact proceeded to restart the vehicle however again upon attempting to s…

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The contact owns a 2020 Ford Edge. The contact stated that while attempting to accelerate from a stop, the vehicle's transmission locked up, the transmission would not budge and so the engine proceeded to shut down. No warning lights had illuminated. The contact proceeded to restart the vehicle however again upon attempting to shift the transmission into gear the engine proceeded to shut down. The vehicle was towed to a local dealer, where the vehicle was diagnosed, the contact was advised that the torque converter was faulty and would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage 120,000.

NHTSA ODI #11634703

Mileage unknown · Dec 29, 2024
Electrical SystemPower Train

While our vehicle hasnt been in an accident yet, the issue could possibly lead into one. Our vehicle is having transmission problems. Ford knows there is an issue with the trans. I have called them an spoke to someone but i forget his name. The issue is the computer needs flashed and updated with new shifting points. At low spee…

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While our vehicle hasnt been in an accident yet, the issue could possibly lead into one. Our vehicle is having transmission problems. Ford knows there is an issue with the trans. I have called them an spoke to someone but i forget his name. The issue is the computer needs flashed and updated with new shifting points. At low speeds or if your barely on the gas, the trans bucks,sputters and has issues driving smooth. Our vehicle only has 85k miles on it, the issue started about 5k miles ago. I have asked the people of reddit on the issue. Many people responded saying they have gotten theres fixed or the trans goes out. Seems like its a very expensive (to me) fix and i feel as though that since it is a known issue that Ford should be the one paying to flash and update shift points on there products. Its bad enough we pay an avg of 600 a month for our vehicles. Now why cant they make it rite and fix a known issue. I dont know if you guys can help push the issue and see about getting this taken care of. All help is appreciated.

NHTSA ODI #11632998

104,000 miles · Dec 20, 2024
Power Train

The contact owns a 2020 Ford Edge. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle continued to run but failed to move. The driver became aware that the vehicle was stuc…

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The contact owns a 2020 Ford Edge. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle continued to run but failed to move. The driver became aware that the vehicle was stuck in park(P). No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The dealer observed metal shavings in the transmission fluid. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 104,000.

NHTSA ODI #11631826

Official recalls

4

25V442000 · Back Over Prevention:software

Jun 27, 2025

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Consequence & remedy

Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

21V011000 · Power Train:driveline:driveshaft

Jan 15, 2021

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Consequence & remedy

Consequence: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

20V575000 · Back Over Prevention: Sensing System: Camera

Sep 23, 2020

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: Reduced rearward visibility can increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

20V550000 · Power Train:automatic Transmission

Sep 10, 2020

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Consequence & remedy

Consequence: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ21002 · Rearview Camera Fmvss 111 Noncompliance

Opened Aug 3, 2021 · No close date supplied

Status: open (inferred from source dates) · Back Over Prevention: Sensing System: Camera

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.