IllustrationTransmission needs to be replaced at 60k miles. This issue seems to be encountered way too often with this vehicle.
2020 Ford Edge
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2020 Ford Edge do not stand out strongly from the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
230–25K
725–50K
2450–75K
2075–100K
14100–150K
0150K+
88 reports with mileage · 226 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 183 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
12 crash reports1 fire reports12 injury reports
Unknown Or Other complaints
49 reportsTransmission: 2 quarts low; shuddering; I get my car serviced very regularly at Riverside Ford Macon Ga; car began to shudder; had transmission fluid checked, 2 quarts low; looked up online and discovered issues with 2020 Ford edge transmission problems
Driving normally to work, without a warning the car started vibrating and jerking vigorously when the car is turn on…if i try to drive it the car rolls but doesn’t want to break.
Transmission issue, unable to diagnose with error codes as the system does not recognize it
I purchase this vehicle last year and its facing transmission problems already.
A/C compressor failure. Unknown cause. Marginal safety impact - A/C necessary during extreme heat due to heart and lung conditions. Problem reported to, diagnosed by, and fixed by Nucar Ford Service (Plymouth, NH). No warnings or other symptoms. A/C simply stopped working during extreme heat wave. Service department reported no …
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A/C compressor failure. Unknown cause. Marginal safety impact - A/C necessary during extreme heat due to heart and lung conditions. Problem reported to, diagnosed by, and fixed by Nucar Ford Service (Plymouth, NH). No warnings or other symptoms. A/C simply stopped working during extreme heat wave. Service department reported no recalls, but shared that there are 2-3 other vehicles of the same model with the same issue currently in the shop. Vehicle is a 2020 with 30K miles.
Powertrain issues less than 60,000 miles car having severe issues changing gears from 2 to 3rd gears, acceleration causes increase in hesitation after first gear causing hazards beginning at 20 through 40 MPH limiting ability to accelerate onto highways or appropriately pull into traffic on byways. Contacted Ford dealer locally …
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Powertrain issues less than 60,000 miles car having severe issues changing gears from 2 to 3rd gears, acceleration causes increase in hesitation after first gear causing hazards beginning at 20 through 40 MPH limiting ability to accelerate onto highways or appropriately pull into traffic on byways. Contacted Ford dealer locally who states the vehicle is no longer under powertrain warranty effective 12/23. Scheduled inspection at Ford dealer is 8/20. Independent repair shop scheduled 8/5. No previous or current warning lamps or lights detecting issues with system and issue began occurring 7-12-2024
Starting the engine is completely fine. However, when I shift the gear into drive or reverse, it starts shaking. As I slowly accelerate, the shaking gets worse. I think something is wrong with the transmission. According to local mechanic
2020 Ford Edge SEL SUV is currently at Ford dealership awaiting a new transmission. 2020 Ford edge sel backup camera is out and needing replaced as well.
When backing up in the morning the brakes squeak and the camera goes blank when turning on the car or backing up and collision warning is coming on when no collision. And the car jerks when sitting at light, stop sign etc. According to your records this vehicle has no recalls please check your records and get back to me.
Official recalls
425V442000 · Back Over Prevention:software
Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
21V011000 · Power Train:driveline:driveshaft
Jan 15, 2021
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Consequence & remedy
Consequence: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
20V575000 · Back Over Prevention: Sensing System: Camera
Sep 23, 2020
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: Reduced rearward visibility can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
20V550000 · Power Train:automatic Transmission
Sep 10, 2020
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Consequence & remedy
Consequence: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ21002 · Rearview Camera Fmvss 111 Noncompliance
Opened Aug 3, 2021 · No close date supplied
Status: open (inferred from source dates) · Back Over Prevention: Sensing System: Camera
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.