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2020 Ford Edge

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Ford Edge do not stand out strongly from the model-year median of 724.

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When problems were reported

Mileage at the reported incident

88 reports with mileage · 226 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 183 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports1 fire reports12 injury reports

Power Train complaints

183 reports
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56,000 miles · Jun 13, 2023
Power Train

The contact owns a 2020 Ford Edge. The contact stated that while driving at low speeds, while shifting into first and second gear, the vehicle hesitated. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to a transmission failure. The loca…

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The contact owns a 2020 Ford Edge. The contact stated that while driving at low speeds, while shifting into first and second gear, the vehicle hesitated. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to a transmission failure. The local dealer was not contacted. The vehicle had not been diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 56,000.

NHTSA ODI #11526773

70,000 miles · Jun 8, 2023
Power Train

The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed, the occupants smelled fumes in the interior of the vehicle and began to experience adverse effects. No warning lights were displayed on the instrument panel. The vehicle was taken to the dealer, who failed to determine the cause of …

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The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed, the occupants smelled fumes in the interior of the vehicle and began to experience adverse effects. No warning lights were displayed on the instrument panel. The vehicle was taken to the dealer, who failed to determine the cause of the failure. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V550000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the issue and a case was opened, and the contact was referred to the NHSTA Hotline. The failure mileage was 70,000.

NHTSA ODI #11526090

Mileage unknown · Apr 18, 2023
Power Train

Vehicle jumps and surges forward when shifting in the lower gears.

NHTSA ODI #11517737

Mileage unknown · Mar 16, 2023
Power Train

Just bought this car not even a month ago. Drove less than 80 miles. After doing my actual behind the wheel test w highway patrol in the car (Missouri) I noticed the car shifting and jerking into gear as I'd accelerate from a stopped or parked position. No warning lights displayed at that time. Husband drove it this morning …

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Just bought this car not even a month ago. Drove less than 80 miles. After doing my actual behind the wheel test w highway patrol in the car (Missouri) I noticed the car shifting and jerking into gear as I'd accelerate from a stopped or parked position. No warning lights displayed at that time. Husband drove it this morning to work and did the same thing and now the wrench light is displayed. Being towed to the dealership on Monday since everything I've read says do not continue to drive.

NHTSA ODI #11512179

Mileage unknown · Feb 28, 2023
Power TrainCrashInjury

My daughter along with my son in law had parked the car under the carport, once parked they got out to get my grandchildren out, My son in law get the baby on the passengers side while my daughter the drivers. My son in law got his side and shut the door. My daughter takes a bit longer because my oldest grandboy has special need…

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My daughter along with my son in law had parked the car under the carport, once parked they got out to get my grandchildren out, My son in law get the baby on the passengers side while my daughter the drivers. My son in law got his side and shut the door. My daughter takes a bit longer because my oldest grandboy has special needs and takes a little longer. Once she shut his door with the drivers door still open the car rolled back. The drivers door struck my daughters knocking her down to the concrete. She had to toss my grandson to get him clear of the car, His head also struck the concrete. The car then ran over my daughters upper right leg. the car proceeding down hill and across the street where it struck the house across the street. Police and EMS where called, at the time my daughter refused transport. I took her the the ER , nothing was broken but she had major contusions and pain, My grandson was taken by POV the the Children's hospital to have his shunt checked. After a couple days my daughter was still complain of a headache and eye pain, she went back to the ER where she was diagnosed with a concussion. The car is currently at the dealership

NHTSA ODI #11509476

Mileage unknown · Oct 24, 2022
Electrical SystemPower TrainUnknown Or Other

Husband was driving us home. Vehicle lost power, car started slowing down. Had to pull over to side of road. Car would restart but continued to die and would not change gears. 3 occurred for several hours. Got car towed to dealer ship. The next day car started ok. This could have caused an accident and could have killed somebo…

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Husband was driving us home. Vehicle lost power, car started slowing down. Had to pull over to side of road. Car would restart but continued to die and would not change gears. 3 occurred for several hours. Got car towed to dealer ship. The next day car started ok. This could have caused an accident and could have killed somebody. Car is currently at dealership. Have not been told what is wrong at this time. Only have towing paper work at this time. Just received a call they says it’s the fuel pump.

NHTSA ODI #11490645

Mileage unknown · Jul 11, 2022
Power Train

Vehicle transmission bucks, jerks, and shutters when accelerating from 0-35 mph. This issue does not allow adequate acceleration when taking off from stop. Slippery road conditions can impact this problem. Problem was confirmed by Dick Smith Ford of Columbia SC on 8 July 2022. Dealership conducted an adaptive transmission le…

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Vehicle transmission bucks, jerks, and shutters when accelerating from 0-35 mph. This issue does not allow adequate acceleration when taking off from stop. Slippery road conditions can impact this problem. Problem was confirmed by Dick Smith Ford of Columbia SC on 8 July 2022. Dealership conducted an adaptive transmission learning software reset for $224.00. Issue has not been inspected by any other entity. There were no warning signs or lamps illuminated during this issue.

NHTSA ODI #11473319

Mileage unknown · Nov 16, 2021
Power TrainService BrakesUnknown Or OtherCrash

Waiting in line at drive through and had my foot on the brake and my car surged forward hitting the car in front of me and they hit the car in front of them. I found no recall on my 2020 Edge titanium but this surge has happened before.

NHTSA ODI #11440692

1,600 miles · Feb 26, 2021
EnginePower Train

ENGINE CUT OFF WHILE DRIVING AT HIGHWAY SPEED IN HEAVY DALLAS TRAFFIC. REQUIRED COMING TO COMPLETE STOP TO RESTART VEHICLE AFTER CROSSING THREE LANES TO REACH SHOULDER OF INTERSTATE. DANGEROUS. DAYLIGHT, MID DAY, CLEAR WEATHER CONDITIONS, HAD BEEN DRIVING 1.5 HOURS; MILEAGE ONLY 1,600. DEALER SERVICE DEPT RAN COMPUTER DIAGN…

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ENGINE CUT OFF WHILE DRIVING AT HIGHWAY SPEED IN HEAVY DALLAS TRAFFIC. REQUIRED COMING TO COMPLETE STOP TO RESTART VEHICLE AFTER CROSSING THREE LANES TO REACH SHOULDER OF INTERSTATE. DANGEROUS. DAYLIGHT, MID DAY, CLEAR WEATHER CONDITIONS, HAD BEEN DRIVING 1.5 HOURS; MILEAGE ONLY 1,600. DEALER SERVICE DEPT RAN COMPUTER DIAGNOSTICS AND NO CODES SHOWED THE PROBLEM. (NUMEROUS ONLINE FORUMS HAVE COMPLAINED ABOUT THIS PROBLEM SINCE BACK IN 2005....VERY DANGEROUS)

NHTSA ODI #11398061

Mileage unknown · Feb 12, 2021
Power Train

TRANSMISSION GEAR DISENGAGE ON REVERSE AND SOME DISENGAGEMENT WHILE DRIVING. MY VEHICLE IS BEEN MORE THAN A MONTH ON SERVICE AND FORD SENT SOME PARTS TO BE REPLACE BUT THE PROBLEM STILL. WHY THEY DON'T SEND A NEW TRANSMISSION AND PROBLEM SOLVED?

NHTSA ODI #11395961

Official recalls

4

25V442000 · Back Over Prevention:software

Jun 27, 2025

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Consequence & remedy

Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

21V011000 · Power Train:driveline:driveshaft

Jan 15, 2021

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Consequence & remedy

Consequence: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

20V575000 · Back Over Prevention: Sensing System: Camera

Sep 23, 2020

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: Reduced rearward visibility can increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

20V550000 · Power Train:automatic Transmission

Sep 10, 2020

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Consequence & remedy

Consequence: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ21002 · Rearview Camera Fmvss 111 Noncompliance

Opened Aug 3, 2021 · No close date supplied

Status: open (inferred from source dates) · Back Over Prevention: Sensing System: Camera

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.