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2020 Ford Edge

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Ford Edge do not stand out strongly from the model-year median of 724.

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When problems were reported

Mileage at the reported incident

88 reports with mileage · 226 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 183 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports1 fire reports12 injury reports

Power Train complaints

183 reports
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Mileage unknown · Feb 19, 2024
Power Train

I purchased my 2020 Ford Edge in Dec 2021 with 8,000 miles at Covert Hutto. Looks like this car was being transferred to dealership after dealership. I feel that Ford should payoff my car and give me another car and take ownership of it being a bad production seed. It was built in Canada during the pandemic. I won’t feel safe b…

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I purchased my 2020 Ford Edge in Dec 2021 with 8,000 miles at Covert Hutto. Looks like this car was being transferred to dealership after dealership. I feel that Ford should payoff my car and give me another car and take ownership of it being a bad production seed. It was built in Canada during the pandemic. I won’t feel safe because they took my transmission apart and how would I know if or whenever the torque converter is replaced it won’t damage quickly or something else goes wrong before my 60,000 mile’s warranty expires. Powertrain was the component that failed and/or malfunctioned. It’s at Covert Ford and is it available for inspection upon your request. I was in my driveway when the powertrain wrench light appeared on my dashboard. Yes the problem has been confirmed by Covert Ford service department. My vehicle was inspected by the License Transmission specialist at Covert Ford. There were no warning signs until I started my vehicle. I received a email alert and my FordPass app had an alert messages. There were no prior problem. The problem appeared on [XXX] and I towed it first thing on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11572836

Mileage unknown · Nov 29, 2023
Power Train

The transmission jolts and disengages while driving,

NHTSA ODI #11557549

Mileage unknown · Nov 21, 2023
Power Train

Severe jerking, hesitation and jerking when starting acceleration up to 35/40mph. Already had faulty EGR cooler replaced one month ago. Lost ALL coolant with no overheating signs on dash and coolant leaked into exhaust causing dense white smoke and horrible smell. This happened when only driving 5 houses down from my house.

NHTSA ODI #11556355

Mileage unknown · Nov 11, 2023
Power Train

The torque converter is failing and in one incident failed to provide power when accelerating. This created a safety risk as I was nearly rear ended when merging into a highway and lost the ability to accelerate. The torque converter has deteriorated and now caused the need to replace the transmission as well. I took the vehic…

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The torque converter is failing and in one incident failed to provide power when accelerating. This created a safety risk as I was nearly rear ended when merging into a highway and lost the ability to accelerate. The torque converter has deteriorated and now caused the need to replace the transmission as well. I took the vehicle to a FORD dealer and they confirmed the torque converer has failed. They did not further inspect the transmission at that time. I have now taken it to an independant repair center and they inspected the transmission as well and found black transmission fluid due to metal shaving from the torque converter. This vehicle is 400 miles out of warranty and purchased as a certified pre owned from a ford dealer May 2023. Our mechanic has mentioned that this is a known issue for this vehicle. Up until this incedent there was no warning of any problems. I had noticed the car was shifting weird and shuddering slightly. When I discussed this with the local ford dealer, they explained that it was supposed to shift like that due to the type of transmission it had. Since then the car is barely drivable - scheduled for repair by my independent repair center 11/20.

NHTSA ODI #11554651

Mileage unknown · Oct 13, 2023
Back Over PreventionPower TrainUnknown Or Other

Problem with car jerking when driving went to dealership and still having the problem He said that it was internal and nothing else he can do he said he changed parts paying a $725 note a month while it sits can't drive it . scare to put on the road don't want it to break down I also end up paying out of pocket. The car was …

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Problem with car jerking when driving went to dealership and still having the problem He said that it was internal and nothing else he can do he said he changed parts paying a $725 note a month while it sits can't drive it . scare to put on the road don't want it to break down I also end up paying out of pocket. The car was purchased through Enterprise Car Sales payment is going to Santander Consumer USA payments are always paid in advance of a week and a half.

NHTSA ODI #11549892

60,000 miles · Oct 5, 2023
Power Train

The contact owns a 2020 Ford Edge. The contact stated while depressing the accelerator pedal, the vehicle sputtered and hesitated before shifting into gear and accelerating as needed. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the transmission h…

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The contact owns a 2020 Ford Edge. The contact stated while depressing the accelerator pedal, the vehicle sputtered and hesitated before shifting into gear and accelerating as needed. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

NHTSA ODI #11548429

Mileage unknown · Sep 28, 2023
Power TrainUnknown Or Other

I just had my car looked at by two different mechanics about rear differential. They told me those last the life of the car. So, they told me to look up recalls because that could be the issue. I only have 64000 miles on the car.

NHTSA ODI #11547082

Mileage unknown · Sep 9, 2023
EnginePower Train

I have a 2020 Ford Edge SEL and out of nowhere on 09-08-2023 smoke was pouring out of the exhaust and the car was misfiring. I looked further into it and it seemed to be the coolant was leaking down into the cylinder and causing it to burn through the exhaust making it very difficult to breathe. I sat in the car at a drive throu…

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I have a 2020 Ford Edge SEL and out of nowhere on 09-08-2023 smoke was pouring out of the exhaust and the car was misfiring. I looked further into it and it seemed to be the coolant was leaking down into the cylinder and causing it to burn through the exhaust making it very difficult to breathe. I sat in the car at a drive through for a couple minutes and it was unbearable to breathe. The car is stalling out while accelerating and could be very dangerous depending on where it stalls.

NHTSA ODI #11543550

Mileage unknown · Jul 31, 2023
Power Train

Powertrain went out in 4 lane hallway, transmission and drive shaft. There was a power train light that went on a few days before. I made appt with Ford and had to be towed there for my appointment, was unable to make it there. the people at ford told me that they have had to fix this same thing on multiple/many vehicles. B…

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Powertrain went out in 4 lane hallway, transmission and drive shaft. There was a power train light that went on a few days before. I made appt with Ford and had to be towed there for my appointment, was unable to make it there. the people at ford told me that they have had to fix this same thing on multiple/many vehicles. But mine was under recall. Why? 2fmpk3j95lba74164

NHTSA ODI #11535474

Mileage unknown · Jun 16, 2023
Power TrainUnknown Or Other

Purchased 5-25-23 from Chevy dealer with 70,000 miles on odometer. When putting car in drive to about 35 mph the car jerks then it seems to run smoother at higher speeds. Is it some sort of adaptive transmission issue or could it be something else? How do I find out without spending an arm and a leg after putting a great inv…

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Purchased 5-25-23 from Chevy dealer with 70,000 miles on odometer. When putting car in drive to about 35 mph the car jerks then it seems to run smoother at higher speeds. Is it some sort of adaptive transmission issue or could it be something else? How do I find out without spending an arm and a leg after putting a great investment in purchasing this vehicle already? Any advice?

NHTSA ODI #11527461

Official recalls

4

25V442000 · Back Over Prevention:software

Jun 27, 2025

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Consequence & remedy

Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

21V011000 · Power Train:driveline:driveshaft

Jan 15, 2021

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Consequence & remedy

Consequence: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

20V575000 · Back Over Prevention: Sensing System: Camera

Sep 23, 2020

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: Reduced rearward visibility can increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

20V550000 · Power Train:automatic Transmission

Sep 10, 2020

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Consequence & remedy

Consequence: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ21002 · Rearview Camera Fmvss 111 Noncompliance

Opened Aug 3, 2021 · No close date supplied

Status: open (inferred from source dates) · Back Over Prevention: Sensing System: Camera

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.