2020 Ford Edge

The pre-collision Camera Stopped working. I was given a notice on my dashboard and had to repeat cancel 2 warnings that that indicated the front collision camera was no longer working. I brought it to G Stone Ford dealership in Vermont , which confirmed the camera had to be replaced. Because of the seriousness of the defective camera, I did have to have it replaced. I was concerned that the camera broke down much too early, as my mileage was only 20,235 miles. The invoice that shows it was replaced is number #10921. The car has never been in an accident.

The contact owns a 2020 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that while his wife was operating the vehicle, the rearview camera displayed a distorted image while in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the touch-screen icons failed to function as intended. The contact stated that the failure occurred every 4 hours. Most recently, the controls to open the sunroof failed to function as intended. The contact stated that the failure was intermittent. The contact stated that while operating the sunroof, there was an abnormal sound coming from the sunroof. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

For last 3+ years Rear reverse camera remains blank and screen becomes unresponsive Unable to use steering wheel buttons to change radio station or volume. Can get working again by performing a system reset (press seek and volume knob) Took to Ford dealer for the camera recall 20C19 when recall first came out. As parts were not available, dealer stated they could not apply fix Due to work schedule, finally able to reschedule in Dec 2024. After fix had been applied, reverse camera continues to stay blank and inoperable. Took back to Ford dealership. Dealership stated this was not under the recall as it is caused by a bad apim module. Warranty had expired by this time so that did not cover this either. The end failure symptom is the same as the recall but not caused by the same component therefore is not covered. Cost to replace is >$1000 so not affordable to repair. Had a few close accidents caused by the lack of reverse camera function. Vehicle is available for inspection. If the end failure is the same as that caused lack of safety requiring a recall, why would the apim module also not be replaced under recall?

My Ford Edge only has a little over 37,000 miles on it, it’s an 2020 model. Electronic throttle body went out. The car lost all power, when trying to mash the gas peddle , the power was decreasing, the engine was missing and running extremely ruff.I barely was able to get off to the side of the interstate safely. The brakes went out , my car issued 7 different power failures involving powertrain, restraints, anti-lock system , hill start, pre-collision , 2 repeated the same warning. These warnings only came on after the car lost power, not before. I had to have it towed. Since I have AAA, I had them tow it to their repair shop since it was only a few miles from where I was stranded. They replaced the throttle assembly. I tried to find out if there was a recall , no recall, but there has been class action suits against Ford for this same reason.

While our vehicle hasnt been in an accident yet, the issue could possibly lead into one. Our vehicle is having transmission problems. Ford knows there is an issue with the trans. I have called them an spoke to someone but i forget his name. The issue is the computer needs flashed and updated with new shifting points. At low speeds or if your barely on the gas, the trans bucks,sputters and has issues driving smooth. Our vehicle only has 85k miles on it, the issue started about 5k miles ago. I have asked the people of reddit on the issue. Many people responded saying they have gotten theres fixed or the trans goes out. Seems like its a very expensive (to me) fix and i feel as though that since it is a known issue that Ford should be the one paying to flash and update shift points on there products. Its bad enough we pay an avg of 600 a month for our vehicles. Now why cant they make it rite and fix a known issue. I dont know if you guys can help push the issue and see about getting this taken care of. All help is appreciated.

Ford designed the vehicle with soy based insulation on the wires in the wiring harness, this attracts rodents which eat away at the wiring harness. Ford is aware of this but refuses to compensate or repair the damage. When the harness is compromised the tail lights, passenger airbag, passenger seatbelt and cross traffic warning indicators do not work. This presents multiple safety issues. The vehicle has been diagnosed by ford stating the damage was caused by rodents entering the passenger compartment through the outside vent of the heating system. My vehicle has been repaired three times for the same issue. Ford has refused to warrantee any damage and has tld me to turn it in to my insurance which I had done. this has caused my insurance premium to increase due to the claim. I have all the documentation from the occurrences and the transcript of my conversation with Ford customer service. I want at minimum the vehicle fixed or replaced at Fords expense. Previously Ford had spoken with my insurance company and told them the harness needed to be spliced, they did not replace the entire harness this caused the rodents to return and damage more of the harness..

The contact owns a 2020 Ford Edge. The contact stated that the USB port became inoperable. The vehicle was taken to the local dealer, who stated that the unit was destroyed. There were no warning lights illuminated. The dealer informed the contact that liquid might have fallen into the unit. The vehicle was repaired. The contact replaced the charging cord. The contact stated that while driving at an undisclosed speed, the screen went black. The vehicle was taken to the same local dealer, where it was diagnosed that the Accessory Protocol Interface Module (APIM) needed to be replaced and there was no warranty coverage on the vehicle. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 39,006.

Rearview camera displays black distorted image. Vehicle is available for inspection upon request. The sensors do not appear to work as designed, which coupled with the distorted image allows for accidental backing if not careful. The problem has been acknowledged by FORD via recalls on other model years, but not the 2020. Manufacturer will inspect for a fee. Police and insurance have not been involved as there has been no accident with my vehicle. No warning signs or lamps illuminated to advise of this problem at any time. The camera first started displaying the distorted image last week, 15 June 2023.

Vehicle has never had a trailer attached ever and randomly while driving the vehicle said trailer connected and disabled all safety features while I was driving. Then while driving it would say trailer disconnected and shortly after the trailer connected message would pop buck up and start all over again. This all happened on 1 drive without shutting off the vehicle and happened roughly 10 times throughout my drive. Vehicle currently has 18755 miles on it. The trailer pin connector port has never been opened and I have owned this car since day one.