2019 Ford Edge

My car had issues like harsh/hard shifting, jerking, hesitation, and a "shuddering" sensation, often occurring at low speeds, I took it to the dealer several times for this issue, because the engine light keeps coming on, back in May 2025 they said they did a valve replacement that should fix the issue, yet the problem persisted, i took it back to the dealer and they said nothing wrong with it (not generating any error codes). Now again, the engine light came back, but this time while out of warranty, they are telling me it is complete transmission failure and are quoting me 12000 to replace it

My **2019 Ford Edge** experienced a **transmission / powertrain failure at under 60,000 miles**. Before the failure, the vehicle began **shuddering during acceleration, slipping between gears, shifting harshly, and bucking / jerking at low speeds**, especially in stop-and-go traffic and when accelerating from a stop. The transmission would often **hesitate before engaging a gear and then suddenly lurch forward**, creating a serious safety risk. This unpredictable behavior put me and others at risk when entering intersections, making turns, merging into traffic, and driving in parking lots or residential areas, where sudden bucking or delayed engagement could cause a collision or loss of control. The issue was **reproduced and confirmed by the dealer**, which determined the transmission needed to be **rebuilt under warranty despite the vehicle having fewer than 60,000 miles**. The vehicle was inspected by the servicing dealer, and repair records are available. However, **despite the warranty rebuild, the same problems continue to persist**, including shuddering, slipping gears, and bucking at low speed. This indicates the underlying defect was not properly corrected and raises concern that the transmission will fail again. There were clear symptoms prior to the repair, including rough shifting, hesitation, slipping, and shuddering, and those same symptoms have returned after the rebuild. I am submitting this complaint because a transmission requiring major repair at such low mileage, combined with continued safety-related drivability issues after warranty service, presents an ongoing safety concern.

Safety Complaint – 2019 Ford Edge Transmission and Engine Shutdown Issues To Whom It May Concern, I am submitting this complaint to report ongoing safety-related defects with my 2019 Ford Edge, which I purchased new. At 30,000 miles, the auto on/off stopped working and was not fixed. After approximately 50,000 miles, the vehicle began shutting off after refueling. At 68,000 miles, the transmission started shuddering during acceleration. There was no warning light, I just noticed that something was wrong. This behavior is extremely concerning, as it creates a risk of sudden loss of power while driving and could result in an accident. Ford is aware of these issues but has not issued a recall. I paid to have the torque converter replaced; however, the same transmission problem has returned. Ford has declined to provide further assistance. Additionally, the check engine light is now illuminated, which Ford attributes to a software issue. Despite multiple repair attempts and clear safety concerns, these problems remain unresolved. I respectfully request that the National Highway Traffic Safety Administration review this matter, as the defects appear to be systemic and pose a potential risk to drivers. Thank you for your time and attention to this matter.

Our torque converter has gone out on our vehicle. It has been meticulously maintained with fluid changes and every service when needed at mileage intervals. It started showing symptoms at 63k miles which is unacceptable for a transmission to start dying already. Looking online lots of other drivers have the same issue but ford refuses to acknowledge this transmission sucks and wants us to cover their incompetence. Would never buy another ford again.

The contact owns a 2019 Ford Edge. The contact stated that while driving approximately 30-55 MPH, the vehicle shuddered abnormally. The vehicle was taken on three occasions to the local dealer and was diagnosed with torque converter failure. The contact was informed that the transmission fluid was burned, and there were metal shavings inside the transmission fluid. Additionally, the spark plugs and injectors were checked. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

When I had accelerated to pass a vehicle, the car acted as though it had been flooded with fuel, but then wasn’t getting enough fuel. It was shuttering/shaking and then eventually it completely shut down in the middle of traffic. I was in the left lane. The car would not start. I could not get it out of park to be able to get it off the road, causing a traffic delay and safety hazard to me and other cars on the road. This was during 5 o’clock traffic on a very busy road.