2019 Ford Edge

CRIME PROTECTION VS. OCCUPANT SAFETY FOR FORD DOOR LOCKING SYSTEM. FOR CRIME PROTECTION FORD HAS SET, STARING WITH THE 2019 MODEL, THAT THE DOORS CANNOT BE OPENED FROM THE OUTSIDE WHEN THE MOTOR IS RUNNING IN PARKING POSITION. PREVIOUS MODELS DID NOT HAVE THE FEATURE OR THE SYSTEM COULD BE PROGRAMMED SO THAT THE DOORS WERE OPEN AS AN OCCUPANT SAFETY FEATURE. I MAKE THIS STATEMENT AS A LIFELONG SAFETY ENGINEER FIRST AT MERCEDES BENZ AND LATER AT BENDIX IN BREAKS, FOLLOWED BY 25 YEARS AT TRW IN SEAT BELTS, FIRST IN GERMANY AND LATER IN USA. I.E. I WAS HEAVILY INVOLVED WITH NHTSA FOR SEAT BELT CERTIFICATIONS AND IN THE FORD SEAT BELT BUCKLE DEVELOPMENT, NOW STANDARD IN ALL NORTH AMERICAN CARS. I SEE THIS STEP TO LOCK THE DOORS AS A STEP AGAINST OCCUPANT SAFETY AND PROTECTION. A DRIVER, WHICH WAS ABLE TO STOP THE CAR I.E. HAVING A HEART ATTACK, CANNOT BE REACHED FROM THE OUTSIDE BY HELPERS UNTIL POLICE OR FIRE DEPARTMENT COME. THIS MIGHT BE TOO LATE IN A REMOTE AREA. ALSO PARKING IN THE GARAGE AND NEEDING TO MANUALLY UNLOCK THE VEHICLE FOR UNLOADING IS A NUISANCE. AFTER TRYING TO HAVE THE SETTING CHANGED BY A FORD DEALER AND CONTACTING FORD CUSTOMER SERVICE ENDED 5 MONTHS LATER IN A STATEMENT FROM CUSTOMER CONTACT: YOU SHOULD HAVE ORDERED THIS OPTION. -THERE IS NOT SUCH AN OPTION AVAILABLE. SO MY REQUEST IS AFTER ALL NOT UNREASONABLE, BUT THE DOOR LOCK SYSTEM CANNOT BE CHANGED AT A LATER POINT IN TIME. IN CONCLUSION: LOCKING THE DOORS AT ANY SPEED IS A NECESSITY BUT NOT WHEN A CAR IS IN PARK POSITION, EVEN WITH RUNNING ENGINE. LOCKING FOR CRIME PROTECTION IS A MANUAL OPTION IF OCCUPANTS FEEL UNSAFE. *LN*JB

LOST STEERING WHILE PARALLEL PARKING ON A BUSY STREET WITH NUMEROUS WARNING LIGHTS APPEARING ON DASH, INCLUDING STEERING FAULT. THIS OCCURRED AT 9000 MILES AFTER ONLY 6 MONTHS OF DRIVING THIS BRAND-NEW CAR. CAR HAD TO BE TOWED THROUGH MY AAA MEMBERSHIP TO SAYBROOK FORD OTHERWISE THE FREE FORD CUSTOMER ASSISTANCE WOULD HAVE TOWED IT TO THE NEAREST DEALERSHIP & I EXPECTED TO BE TREATED BETTER AT THE DEALER WHERE I BOUGHT IT. THE CAR WAS IN THE SHOP FOR A WEEK WHILE THEY TRIED TO DIAGNOSE THE PROBLEM WHICH THE MECHANIC SAID OCCURRED IN A TIGHT TURNING RADIUS. THE GUIDANCE THE DEALER RECEIVED FROM FORD WAS TO REPLACE THE STEERING HARNESS. THE CAR IS NOW DRIVEABLE BUT I NO LONGER FEEL SAFE AND DON'T TRUST THE CAR. THE REGIONAL SALES MANAGER WE CONTACTED REFUSED TO LET US OUT OF THE LEASE-TO-BUY OPTION ON ADVISE OF COUNSEL. IF I EXPERIENCE ANY SIMILAR ISSUES I PLAN TO INVOKE THE LEMON LAW UNDER THE STATE OF CT SINCE STEERING IS A CORE SAFETY COMPONENT.THIS PROBLEM WAS ULTIMATELY ELECTRICAL IN NATURE SIMILAR TO OTHER FORD MODEL YEARS THAT HAVE ALREADY GONE THROUGH RECALL SO I AM AFRAID THIS IS A CONTINUATION OF A LONG-STANDING PROBLEM FOR SOME FORD CARS. THIS CAR IS A TANK WITHOUT STEERING, SO IT IS VERY DANGEROUS. BUYER BEWARE!

TRANSMISSION ISSUES, SLIPS, SEEMS TO GET STUCK BETWEEN GEARS, CONSTANTLY SHIFTING, JERKY STARTS, JERKY STOPS, SHIFTING IS VERY OBVIOUS, ALWAYS UP AND DOWN ALWAY IN MOTION. STARTED NOTICING ON BACKROADS, BROUGHT IT INTO KRAUSE FORD IN WOODSTOCK GA. THEY HAD IT A FEW DAYS, SAID FORD THOUGHT IT WAS BAD GAS, NOT BAD GAS, THEY DID SOMETHING, PROBABLY CLEARED MEMORY. RAN AGAIN FOR A FEW DAYS THEN STARTED TO DEGRADE AND TO BACK TO THE SAME PROBLEMS. BROUGHT IT BACK IN SENT THEM ONE OF THE INCIDENTS ON THIS SITE. (8-15-2019) FIRST TIME I BROUGHT IT IN IN JUNE THEY ASKED ME TO WAIT UNTIL LATE JULY (30TH)

TL* THE CONTACT OWNS A 2019 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY SHIFT INTO GEAR AND WOULD NOT IMMEDIATELY ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO TENVOORDE FORD (185 ROOSEVELT RD, ST CLOUD, MN), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 22346131L6R802. THE FAILURE MILEAGE WAS 6,000. *BF *JB

WHILE MY MOM(WHO IS 82 AND IT IS HER CAR) AND I WERE TRYING TO GET ITEMS OUT OF HER HATCH AREA ONE OF US SOMEHOW ACTIVATED THE HANDS FREE LIFTGATE. FIRST I HEARD THE CHIME SOUND AND WONDERED WHY IT WAS CHIMING, THEN THE GATE STARTED TO COME DOWN. I SIMULTANEOUSLY TRIED TO PUSH OR HOLD IT UP AS I WAS PUSHING MY MOM OUT OF THE WAY. WE BOTH GOT CLEAR OF IT, BUT IT COMPLETELY SHUT. THERE NEEDS TO BE SOME SENSOR OR SOMETHING THAT ACTIVATES WHEN IT FEELS AND OBJECT IN ITS PATH. MY MOM NOW WILL NOT USE HER HATCH ON HER BRAND NEW 2019 FORD EDGE. SHE HAD A FRIEND GET 26 STICHES IN HER HEAD WHEN HER HATCH CAME DOWN ON HER.