2019 Ford Edge

The contact's friend owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the vehicle would shut off without warning. Upon restart of the vehicle, the temperature gauge indicated that the engine was hot(H). Upon inspection, it was discovered that the coolant reservoir was almost empty. The contact stated that coolant was frequently added to the coolant reservoir due to the recurring failure. Upon further inspection, the contact discovered that coolant was leaking into an engine cylinder, causing heavy white smoke to come from the exhaust pipe. A dealer was notified of the failure and the contact was instructed to take the vehicle to the dealer for a diagnostic test. The contact was then referred to the manufacturer who referred the contact to the NHTSA Hotline. The dealer and manufacturer stated there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 40,000.

My car seemed like it was losing power as I was driving many times - I had concerns and took it in and they mentioned I either needed an entire transmission or the torque converter part needed to be replaced. There are MANY of the Ford Edges ranging in years close to mine that have this recall; however mine is not included. When I spoke with Ford they mentioned they wouldn't pay for it, but I fear it's a safety concern for myself and many others from my research in this predicament. This is thousands of dollars that I am not able to afford and it seems like a 5 year old car shouldn't need a new transmission. It definitely feels unsafe and unjust.

Around 60-65k miles started jerking between 20-40 mph. Dealer says it needs new transmission and rear differential. On [XXX] seeing many other people with same car same year similar mileage same issues. Recall from several years ago food not appear to solve the problem. Being quoted over $12k to repair by Miracle Ford of Gallatin, TN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the coolant malfunction warning light illuminated, and the vehicle started shaking uncontrollably. The contact was able to pull into a parking garage and parked the vehicle. The contact attempted to start the vehicle later the same day, and the vehicle started shaking again. The vehicle was taken to an independent mechanic where it was diagnosed with a blown head gasket and an unrepairable engine. The contact stated that the vehicle was towed back to the residence. The contact called the dealer and was informed to bring the vehicle to the dealer. The vehicle was towed to the dealer, and it was confirmed that the head gasket was blown. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 61,000.

The contact owns a 2019 Ford Edge. The contact stated that while driving at approximately 75 MPH, the rear toe link became loosened and nearly caused a crash. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the rear toe link needed to be replaced. The part was ordered; however, the vehicle was not yet repaired. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was 172,000.

The car will shuttle between 1700-2500 RPMs while in low gears. In reviewing online (NHTSA) it should be a software update. I went to get the update for $400. After the update was applied the service center stated the software update did nothing. From the service center: The issue is internal. With the updates it did not chance the outcome, the transmission would need to be replaced to fix the concern. The quoted me the replacement transmission and cooler at just shy of $10k. This car is barely worth that in good working condition. The car drives, it just shutters, I would not drive it more than 10 miles. There are no warning lights. The ECG was recently replaced $1500 and the Ford facility did nothing to fix the transmission. I have called three facilities in my area, and ALL OF THEM say there is a 3-4 week timeline just to assess the problem. I had to take it to a transmission specialist to assess. Ford is avoiding this problem. How many 2019 Ford Edge owners need to report this issue so that something can be done?

The contact owns a 2019 Ford Edge. The contact stated that on several occasions while driving at various speeds under 45 MPH, the vehicle hesitated and jerked intermittently. The vehicle was taken to a dealer where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 79,000.

Detailed account: After my morning commute, the car started sounding like it was idleing hard with a strange smell. It didn't smell like buring oil or plastic/rubber. Midday, I went to a store 1/2 mile from my work. There was little noticable sound upon starting. I pulled into the parking lot, when I shifted into reverse to park, the car shut off. There were no warning lights on the dash. I shifted to park, then turned the car back on and parked. There was smoke coming from one of the tail pipes that lasted several minutes after shut-off. After 30 min, I turned on the car and shifted into reverse to leave the parking spot. The car shut off and the brakes were not responsive as rolled slightly down an incline. Again no warning lights, so I returned to my workplace and finished my day. We contacted a mechanic and scheduled an appointment as soon as they could get us in. Following the workday, I began the drive to my child's school (approx 3 miles city). Within 1 mile, the check engine light came on and the car shut off when I came to a complete stop at a light. I shifted to park then turned it back on when the light turned green. It shut off again when someone entered my lane and I had to come to a complete stop. Once again turned back on, and limped it to my son's school because I had to get to my child before the end of pickup time (my husband would not have made it in time if I had pulled over where I was). I tried to avoid making a complete stop but had to proceed through two 4 way stops, when the vehicle shut off again. I made it to the school where I could safely leave it and wait for it to be towed. Malfunction: Engine shut-off, lack of powered brack due to car shutting off Safety Risk: extended stopping time in the middle of the road due to time needed to turn car back on Problem has been confirmed by mechanic shop, internet research, and a friend in Ford service department as known issue (design flaw) of corrosion due to coolant intrusion. No recall.