2019 Ford Edge

The contact owns a 2019 Ford Edge. The contact stated while stopped at a stop sign the rear driver's side door window inadvertently shattered with no warning. The contact stated her child was located in her child's safety seat in the rear of the vehicle and sustained injury from the shattered glass. The contact stated her child had cuts on her left arm and leg and no medical attention was needed. A police report was not filed as nothing impacted the window. The vehicle was taken to a dealer where the failure cause was not diagnosed and was advised to contact the insurance company. The dealer informed the contact that the vehicle was not included in a recall. The manufacturer was notified of the failure and confirmed that the vehicle was not included in a recall. The contact also stated that the manufacturer advised her to call NHTSA to file a complaint. The approximate failure mileage was 26,500.

My car Continuously jerks while driving. It's like stuttering, I am afraid it will not pick up speed one day while driving and making turns. This is a scary and safety issue as I do not want to be in a position of making a turn and getting hit. I know that I am not the only one complaining about this issue. Please look into all complaints and rectify this problem. Thank you. Sincerely [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Transmission would often shutter and slip when first driving. Between 30-45 mph is when it was most noticeable, and later would do it at higher speeds. Caused very apparent hesitation when accelerating. Took it to the dealership, was told it was the torque converter. After digging around online it seems other owners are having issues at relatively low mileage, and often times more than once, or are told to completely replace the transmission.

Since I bought this vehicle in 2021 (used) it has been making a thud/clunk sound when turning the electronic transmission shifter from either reverse or parking to drive. I am afraid this electronic component is not working as it should and could potentially slip into other gears due to wear and tear. I have already flushed the transmission fluid thinking it could fix the issue but the dealership never reported it to be an issue. It obviously is but none of the Ford service departments from both Florida and Virginia have identified any issues. There are multiple Ford Edge owners that have been reporting this issue but it seems that Ford is trying to hide this as nothing has been done to fix it, nor a recall has been issued for my vehicle.

Car shuts down after fueling, shudders while driving. Read forum https://www.fordforums.com/threads/2019-ford-edge-sel-trans-issues.315266/ Ford needs to own up to issues since ppl are being jeopardized while driving. I am retired, help my elderly parents and young grand children. I can't afford these "fixes" or new vehcile. Need help. 1st time I realized the problem I was pulling out of gas station and stalled in traffic

2019 ford edge sel, while accelerating the vehicle jerks, causing vehicle to slowly accelerate. According to multiple ford dealerships, multiple transmission shops, and ford motor company themselves, there was a manufacturing problem with the welds on the torque converter, which caused the torque converter to come apart and emit metal shavings into the fluid which ended up in the transmission causing it to jerk and hesitate. This I was told was only a problem with the 2019-2021 ford edge sel.

Car only has 45,000 miles on it. It is stuttering/ hesitating. No codes and no lights on indicating a problem. Ford dealership said I need a new torque converter for 3000 dollars. I have only had car for two years and only put 6000 miles on it in that time. This part should not be broken already. Car is just over 5 years old meaning no warranty.

The contact owns a 2019 Ford Edge. The contact stated that the check engine light illuminated, and a code reader was used to determine that the coolant level was low. The coolant level was topped off; however, the failure returned as the temperature gauge indicated that the engine was overheating. Additionally, there was a heavy white smoke coming from the exhaust pipe upon starting the vehicle. The contact called the dealer and the manufacturer and was informed that the VIN was not under recall for the failure. The manufacturer referred the contact to the NHTSA Hotline. Upon investigation, the contact determined that coolant intrusion into the engine had caused damages to the engine. The vehicle was not diagnosed or repaired. The failure mileage was approximately 68,000.