2019 Ford Edge

2019 Ford Edge has the same 2.0 liter eco boost 240PS that’s currently involved in the class action lawsuit. The problem is that the coolant sleeve is too close to the toy he cylinder and failed causing coolant to enter the engine. I was traveling on the interstate and with no warning the hot engine light came on and engine shut down. The dealer confirmed that the mother need to be replaced with the updated long block that is being put in the 2015 - 2018 Ford Edge and the 2017 - 2019 Fusion/MKZ/Escape and MKC vehicles. The vehicle only has 75000 miles on it and has never towed or been used hard. We had the vehicle for less that 15,000 miles and now have a completely useless vehicle. Ford refuses to admit any fault even with the engine codes being the exact same. The 2019 for edge need to be looked into and included with the class action lawsuit for safety and consumer satisfaction.

My 2019 Ford Edge SEL has 37,000 miles and I keep it maintained regularly. We were 2 miles from our house when a loud blaring signal popped on my dashboard that my coolant was very low and at that point the car started "sputtering". We inched it home and sure enough, the coolant was empty. We've had no leaking on the driveway at any time. We filled the coolant reservoir and the message did not go away. We had it towed to our mechanic the next day and he said the engine needed to be replaced!!!! What? NO WARNING!! Now 2 days prior (which was a Friday), my check engine light came on and I could see a white smoke coming from the exhaust pipe and the car hesitated. After a few minutes, that went away. Drove it to work and back - 4 miles each way. The next day it happened again and again it stopped after a few minutes. I drove it maybe 10 miles after that running errands and then parked it for the day. The following day is when it "died". I received no other message or warning until it was too late. We were told by our mechanic that Ford has had numerous complaints on this engine. It is a Turbo on a 4 cylinder. The Turbo part will eventually overwork the 4 cylinder. Of course it is out of warranty. Now I am spending over $6,000 to replace this engine. Why in the world would Ford even install an engine like this in their vehicles? And why are they not recalling them?????? My husband has always had Ford Trucks and Mustangs - We have always been Ford People. I will never buy another Ford - SO DISAPPOINTED!!!!!

Purge flow valve had replaced by Ford Service on 10/5/24. Car wouldn’t start after getting gas. Check engine light came on. Code was Po496. Currently, upon acceleration @15-20 mph car starts jerking, buck, slipping, very hard to go hill. Took to Ford Service for diagnostic on 10/15/24. Told torque converter shuddering on PIDS. Recommend replacing torque converter @ a cost of $5200. Per, reviewing many complaints on this same model & yr many haven’t had success with just replacing torque converter. It doesn’t fix issue. Transmission had to be replaced. Ford does have a TSB 21-2389 that supersedes TSB 21-2081 out. It states cars with 8F35 transmission may have this issue due to the software in the power train control module. Instructing, to reprogram the PCM & the transmission solenoid strategy. After reviewing all complaints on this issue, this solution does not correct problem. I was also told by Ford service; this wouldn’t fix the issue. From what I’ve read the way this transmission is engineered will likely cause it to always do this. Because Ford Frankensteined the 6F35 (previous models) by inserting 2 gears in between existing ones, the transition from 1-2-3 will never be as fluid as 3-4, 4-5, and so on. Basically what is 1-3 on mine (8F35) is 1-2 on a 6F35. This quite frankly is a terrible transmission & only a matter of time before transmission goes completely out & someone gets killed. This year & model has numerous issues not listed here. Seems like as soon as warranty expires problems start popping up. Some issues pop up before warranty expires. This is getting dangerous & very expensive!

Sept. My car began bucking and jerking really bad. I was at 63,000 miles. I called Ford who said to get it in...the soonest they could get me in was over a month out. I told them it was a serious safety concern because of the jerking and that they were putting my safety at risk making me wait so long driving a car like that. I had to wait. I tried fuel injection cleaner to see if that would help, it didn't. I never had any codes or lights saying anything was wrong. Ford looked at it and drove it and the mechanics understood why I felt unsafe driving it, they said it jerked really bad. I told Ford I was afraid it would jerk and hit someone when leaving a light or cause me to get hit by jerking and pausing while turning. I was in there a few months ago trying to schedule my transmission fluid to be changed and they told me no I needed to come back between 70-75,000 miles. Today they told me that the transmission fluid was black with metal in it. They said I now need a new transmission at $8,333.

This is an update to Complaint Number 11619818 filed on 10/15/2024. The engine surging problem referenced in the original report has been resolved per Technical Service Bulletin 21-2389, found on your website and forwarded to a local Ford dealership service department. Thank you for making available to the public these important technical documents! Best Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle seemed to be idling strange. Also seemed jerky while waiting at the stop light. Attempted to accelerate and it was lagging. Once I started driving it seemed better until the "Engine Coolant Over Temperature" alert displayed. The vehicle then started disbursing a white smoke. After pulling over the light went off, however the vehicle continued to jerk forward and was idling strange. Continued to have a lagging effect when attempting to accelerate. The vehicle continued to emit a white smoke. The vehicle was brought to a mechanic who indicated the head gasket and/or engine needed replacement. Had been told be the mechanic they have had several over issues exactly like this one. They also indicated there was a recall and/or possible lawsuit. My VIN came up with no recall which makes no sense considering I am having the same issue that's been reported under the recall.

The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact drove the vehicle to the shoulder of the road. The contact raised the hood and performed an inspection. The contact noticed that the coolant reservoir was empty, and the coolant had leaked into the exhaust. In addition, the contact stated that the coolant was burning off the exhaust. The vehicle was towed to the dealer where it was diagnosed with a failed EGR cooler, spark plugs, and an oil change. The vehicle was not repaired. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 67,035.

Engine: Severe surging at low power settings, especially during engine warm-up. This surging is not related to air conditioner compressor cycling on/off, or turbo lag. Body: Rear hatch "kick to open" feature often activates suddenly without warning and without a deliberate kick motion by operator. This feature cannot be disabled; only the actuator can be disabled using instrument panel menus. This creates a condition where any inadvertent "open" command using any device will unlatch, but not open, the hatch. This can lead to loss of internal security and/or driving with an unlatched hatch. Thank You