2018 Ford Edge

The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light was displayed on the instrument panel. The vehicle was taken to the dealer where it was discovered that coolant had leaked into cylinder #2, resulting in engine failure. The manufacturer was notified about the failure and a case was filed. The contact was transferred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 54,000.

The contact owns a 2018 Ford Edge. The contact stated while driving 40-50 MPH, she heard an abnormally loud sound coming from the sunroof before the sunroof glass panel cracked. The contact drove to her residence, where she noticed that the sunroof glass was significantly cracked. The vehicle was taken to the dealer, who informed the contact that they could not assist. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.

The contact's daughter owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the temperature gauge indicated that the engine was overheating. The vehicle was turned off and left to cool down. Additionally, the contact added water to the radiator. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 120,000.

The contact owns a 2018 Ford Edge. The contact stated while driving unknown speed, another vehicle struck the contact head-on, damaging the front end of the contact's vehicle. No air bags deployed. The contact struck his head causing several injuries and sought medical attention. A police report was filed. The vehicle was towed to a tow lot. The manufacturer was contacted, and case was filed and advised to contact the NHTSA Hotline. The failure mileage was 260,000.

Check engine light came on, I read it with my code reader and it showed as a cylinder 3 misfire. I ordered spark plugs to replace to see if that was the issue. A few days later I noticed my heat would blow cold when I was idling. I checked under my hood and noticed that my coolant levels were extremely low. Bought coolant and filled my reservoir back up and checked it the next day, it was back down to the extremely low level. I ended up taking my vehicle to the mechanic and he told me that my coolant was leaking into my engine and that I should go back to the dealership I got the car from. Never in a million years would I have thought that my car troubles were going to be this expensive, especially considering that I just got the vehicle only 7 months ago! He also informed me that this was a known issue with Ford. After going back to the dealership, they told me I would need to replace my engine. Unlucky me, the warranty expired literally two weeks before this all happened. A case was opened up with Ford and they told me they could not do anything to help me and that I would have to pay out of my own pocket to fix this, EVEN THOUGH IT IS A KNOWN ISSUE WITH FORD! After doing my own research on it, I see that several other people are having this same exact issue and are also having to pay out of their own pockets due to lack of help from Ford. Ford should be held liable for this, as it is their design flaw. Why are consumers forced to pay upwards of $5,500 out of their own pocket, on top of the cost of the vehicle, when this is obviously on Ford. A recall needs to be issued and Ford needs to reimburse the many people who have paid an ungodly amount out of their own pockets to fix this!

The contacts husband owns a 2018 Ford Edge. The contact stated that while driving various mph on multiple occasions the vehicle accelerates without the accelerator pedal being depressed. Additionally, when the vehicle was shut off the engine still sounds like its on. The check engine and powertrain malfunction safety warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified and a case number was provided. The failure mileage was 67,500.

I've took my car to the dealership and been advise that I need to replace my engine. The most common issue is the coolant leakage into the engine. This leads to engine misfiring. I was advise from the dealership I ned to have my engine replacement. After researching, I see alot of compliants on the coolant leaking into the engine, this should be a recall.

The contact owns a 2018 Ford Edge. The contact stated while driving approximately 45 MPH, the vehicle started shaking and vibrating. The contact pulled over and turned off and restarted the vehicle and the vehicle regained normal function. The contact stated the check engine warning was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had entered the engine cylinder bore and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact had researched online and related the failure to manufacturer Technical Service Bulletin: 19-2346 (Engine and Engine Cooling). The failure mileage was approximately 53,000.

We purchased this used vehicle, a Ford Edge Titanium with an Ecoboost 2.0 engine on January 19, 2023 from the Kia Store in Clarksburg, Indiana. During the first 30 days while still under dealership warranty the Check Engine Light (CEL) lit up. A scan at a local repair shop on January 31, 2023 indicated a misfire on Cylinder 3. (p0303) When the CEL lit up again tech at the Kia dealership examined the vehicle on February 06, 2023 and said that nothing appeared to be wrong with the vehicle. When the CEL lit up again and we took the car back to the local repair shop who recommended all new spark plugs. That repair was performed. A few days later the CEL lit up again and a new ignition coil for cylinder 3 was recommended and that repair was performed. Recently, the CEL has lit up yrt sgsom and we also noticed that the vehicle is consuming coolant. There are no leaks and no coolant on the floor. After some research I discovered that these 2018 Ford Ecoboost engines appear to have a significant deaign flaw. In 2017 Ford stopped using a "closed deck" design in favor of an "open deck" design. Since then coolant intrusion into cylinders, mostly cylinders 2 and 4 have become commonplace. I understand that in 2022 Ford actually sent our a service bulletin (I think that is what it was) about this design flaw. I also understand that Ford routinely declines to cover the repairs if the vehicle is out of warranty, which we are. Unfortunately the indicated repair is a long block relacement. When we puchased the vehicle we also purchased a 3rd party extended warranty. If and when we suffer a breakdown that requires a replacement engine, the extended warranty covers the costs. Above and beyond the engine replacement costs, if this engine fails while we are driving it, the results could be catastrophic for us and others on the road.