2018 Ford Edge

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine coolant above temperature message was displayed with an abnormal booming sound coming from the engine compartment before the vehicle stalled. After restarting the vehicle, the check engine light remained illuminated. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 83,000.

The contact owns a 2018 Ford Edge. The contact stated that on several occasions after starting the vehicle, the check engine warning light was illuminated. Additionally, the contact noticed that the coolant reservoir needed to be refilled more frequently. The vehicle was taken to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine block and a misfire in cylinder #4, and that the engine needed to be replaced. The vehicle remained at the dealer awaiting the repair. The vehicle was not included in TSB: 22-2229 (Coolant in Cylinders, White Exhaust Smoke and/or Illuminated MIL). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 63,000.

The contact owns a 2018 Ford Edge. The contact stated that after refueling, the vehicle was driving very rough. The check engine warning light was illuminated. There was an abnormal sound of fluid in the dashboard. Additionally, the vehicle was idling rough. There was smoke coming from the exhaust pipe. The vehicle was taken to the local dealer where it was diagnosed that the purge valve needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the engine needed to be replaced. The part to repair the vehicle was on backorder. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 90,000.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, there was smoke coming from underneath the hood of the vehicle with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the independent mechanic, where it was diagnosed that the coil pack needed to be replaced. The vehicle was repaired; however, the failure reoccurred, and the contact noticed that she needed to refill the coolant reservoir more frequently. The vehicle was then taken to a local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failures to TSB: 22-2133 (Coolant in Cylinders, White Exhaust Smoke and/or Illuminated MIL). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 68,000. The contact stated that the engine was replaced and the manufacturer helped with approximately half of the cost/

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 61,000.

The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to the dealer on three separate occasions; however, the dealer could not determine the cause of the failure. The failure persisted and the contact stated that the vehicle failed to start up after refueling. The manufacturer was notified of the failure and referred her to another dealer; the Hammonasset Ford (191 Boston Post Rd, Madison, CT 06443) where the mechanic determined that coolant had leaked into multiple engine cylinders, leading to engine failure. The vehicle remained in dealer possession and was not yet repaired. The failure mileage was approximately 90,000.

4/2/23 the check engine light appeared on the dashboard of this 2018 Ford edge. It started to run rough on a cold start. A sweet smell, and a small amount of white smoke from the tail pipe. After several days of this morning being illuminated, an engine, coolant, overheat warning appeared on the dash. This caused the car to slow considerably. This vehicle was independently assessed at a Ford dealership at which time it was confirmed that there was coolant leaking into the engine, causing the engine to overheat. This is a significant safety hazard, potentially causing an engine failure or car fire. an engine failure or car fire. This causes a significant risk to the operator and passengers inside vehicle, as well as other occupants on the road. Should the engine fail. This car is available for additional independent assessment, if needed.

I own a 2018 ford edge sel whose flex plate has cracked. Ford has stated that their edge models between the years 2015-2018 have faulty flex plates, which are prone to cracking and shattering. I noticed a change one day in how the vehicle was running, and the next day heard the rattle coming from the engine. I took it to a shop I trust and with a quick inspection they determined that it was in fact, a broken flex plate. The estimated cost that was was quoted was at minimum $1640.00. I've contacted ford about the issue, which they've acknowledged, but because I'm over the milage for financial support from them, they refused to help me. This has put a massive strain on me due to the fact that the car is my only source of transportation, and beyond that, has caused me a loss financially due to its negative effect on my work.This is a serious issue that ford has publicly acknowledged, but refuses to take responsibility for. It is not only financially straining, but dangerous for anyone whose vehicle is affected by this faulty part. All I want is for the issue to be resolved, be reimbursed for the money I've had to pay out of pocket for the repair due to faulty parts that ford has already acknowledged. I ask that you take this complaint serious and hold the ford motor company accountable for the issues they have caused and acknowledged in these models.