Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1470–25K
63025–50K
50950–75K
24575–100K
206100–150K
56150K+
1,793 reports with mileage · 651 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 854 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 529 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 300 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
33 crash reports7 fire reports24 injury reports
What owners actually said
2,444 reports
84,000 miles · Jan 31, 2019
Power Train
VEHICLE WITH 84K MILES NOTICED LEAKING OIL/LUBRICANT. DEALER DISCOVERED FAILING POWER TAKEOFF TRANSFER ASSEMBLY. DEALER ALSO INFORMED US THAT WHEN THE LUBRICANT IS LOST TO A CERTAIN POINT THE UNIT WILL FAIL CATASTROPHICALLY AND THE POWER TRAIN WILL SEIZE CAUSING ALL FOUR WHEELS TO LOCK UP. THIS CONSTITUTES A MAJOR ON ROAD SAFETY…
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VEHICLE WITH 84K MILES NOTICED LEAKING OIL/LUBRICANT. DEALER DISCOVERED FAILING POWER TAKEOFF TRANSFER ASSEMBLY. DEALER ALSO INFORMED US THAT WHEN THE LUBRICANT IS LOST TO A CERTAIN POINT THE UNIT WILL FAIL CATASTROPHICALLY AND THE POWER TRAIN WILL SEIZE CAUSING ALL FOUR WHEELS TO LOCK UP. THIS CONSTITUTES A MAJOR ON ROAD SAFETY ISSUE. FURTHERMORE, WE HAVE BEEN INFORMED AND HAVE DISCOVERED IN ONLINE MEDIA THAT THIS ISSUE BEEN REPORTED WITH CONSIDERABLE FREQUENCY. YET, NO ACTION IS BEING TAKEN ON THE PART OF FORD MOTOR COMPANY. FORTUNATELY, IN THIS CASE IT WAS DISCOVERED BEFORE CATASTROPHIC FAILURE OCCURRED. THANK YOU.
NHTSA ODI #11173212
990,000 miles · Jan 29, 2019
Service Brakes
ANTI-LOCK ELECTRONIC CONTROL AND MODULE.A MONTH AFTER FORD CHANGE MY BRAKES BOOSTER, THE SAME PROBLEM STARTED AGAIN, NOW THEY SAID IS THE ANTI-LOCK EECTRONIC CONTROL AND MODULE. BEEN WAITING FOR 1 MONTH FOR A PART THAT APPARENTLY BREAKS MORE THAN USUAL AND DEALER TELLS ME THAT THEY HAVE AROUND 5 MORE CARS WAITING FOR THE SAME PA…
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ANTI-LOCK ELECTRONIC CONTROL AND MODULE.A MONTH AFTER FORD CHANGE MY BRAKES BOOSTER, THE SAME PROBLEM STARTED AGAIN, NOW THEY SAID IS THE ANTI-LOCK EECTRONIC CONTROL AND MODULE. BEEN WAITING FOR 1 MONTH FOR A PART THAT APPARENTLY BREAKS MORE THAN USUAL AND DEALER TELLS ME THAT THEY HAVE AROUND 5 MORE CARS WAITING FOR THE SAME PART THAT IS NOT IN STOCK ANYWHERE. ACCORDING TO THE DEALER, FORD IS MAKING CHANGES TO THE MODULE AND THEY DO NOT KNOW WHEN THE PART WILL BE AVAILABLE .AGAIN.
NHTSA ODI #11172729
95,000 miles · Jan 28, 2019
Structure
TAKATA RECALL THIS IS THE SECOND TIME MY 2013 FORD EDGE LIMITED HAS HAD THIS PROBLEM, TWO YEARS AGO WE HAD TO SPEND $650 ON GETTING OUR DRIVER SIDE DOOR LATCH NOW OUR PASSENGER DOOR LATCH IS DOING THE SAME THING WHEN WE ARE DRIVING THE DOOR WILL JUST FLY OPEN WITH NO TYPE OF WARNING. SOMETIMES BEFORE WE START DRIVING IT WILL SAY…
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TAKATA RECALL THIS IS THE SECOND TIME MY 2013 FORD EDGE LIMITED HAS HAD THIS PROBLEM, TWO YEARS AGO WE HAD TO SPEND $650 ON GETTING OUR DRIVER SIDE DOOR LATCH NOW OUR PASSENGER DOOR LATCH IS DOING THE SAME THING WHEN WE ARE DRIVING THE DOOR WILL JUST FLY OPEN WITH NO TYPE OF WARNING. SOMETIMES BEFORE WE START DRIVING IT WILL SAY DRIVER DOOR OPEN. IVE READ MULTIPLE REPORTS OF THIS HAPPENING AND FORD IS YET TO DO SOMETHING ABOUT THIS PROBLEM. MY WIFE COULD FALL OUT WHILE I AM DRIVING OR VISE VERSA. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE WINDS UP DEAD AND FORD HAS A LAWSUIT ON THERE HAND.
NHTSA ODI #11172459
75,233 miles · Jan 24, 2019
Power Train
THE POWER TAKE OFF UNIT HAD TO BE REPLACED. UNIT WAS LEAKING OIL. NOTICED ISSUE AFTER CAR WAS STATIONARY
NHTSA ODI #11171912
65,000 miles · Jan 18, 2019
Power Train
AS I WAS DRIVING THE TRANSMISSION DISENGAGED AND WOULD NOT GO BACK INTO GEAR. AFTER TOWING TO THE DEALERSHIP IT WAS DETERMINED THAT THE HALF SHAFT/CV AXLE WAS MALFUNCTIONING. THIS IS A KNOWN SAFETY ISSUE WITH 2012-14 FORD EDGE BUT BECAUSE MY VIN WAS NOT INCLUDED IN THE RECALL I WAS RESPONSIBLE FOR REPAIRS.
NHTSA ODI #11170795
70,000 miles · Jan 17, 2019
Service Brakes
BRAKE BOOSTER FOR THIS VEHICLE NEEDED REPAIR BASED ON SYMPTOMS MATCHING FSP 13N02, AND THE REPAIR WAS ALSO AN EXACT MATCH. EXTENDED WARRANTY COVERAGE IS PROVIDED BY FORD FOR FSP 13N02 BASED ON A DATE RANGE, BUT FORD REFUSED TO ACKNOWLEDGE THAT THE CONDITION APPLIED TO THIS VEHICLE AND WOULD NOT COVER THE REPAIR. I HAD THIS VEHIC…
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BRAKE BOOSTER FOR THIS VEHICLE NEEDED REPAIR BASED ON SYMPTOMS MATCHING FSP 13N02, AND THE REPAIR WAS ALSO AN EXACT MATCH. EXTENDED WARRANTY COVERAGE IS PROVIDED BY FORD FOR FSP 13N02 BASED ON A DATE RANGE, BUT FORD REFUSED TO ACKNOWLEDGE THAT THE CONDITION APPLIED TO THIS VEHICLE AND WOULD NOT COVER THE REPAIR. I HAD THIS VEHICLE REPAIRED AT ANOTHER SHOP (NOT FORD), AND THIS SHOP SAID IT SHOULD HAVE BEEN COVERED.
NHTSA ODI #11170498
126,000 miles · Jan 15, 2019
Engine
ON WEDNESDAY, JANUARY 9, 2019, MY 2013 FORD EDGE REPORTED AN "OVERHEATED COOLANT" MESSAGE AND WITHIN 2 SECONDS THE ENGINE LIGHT APPEARED, THE CAR IMMEDIATELY LOST THE ABILITY TO ACCELERATE AND BEGAN DECELERATING WHILE DRIVING AT 45 MPH ON A BUSY ROAD DURING NIGHT TIME RUSH HOUR TRAFFIC. THIS ENDANGERED MY SAFETY AND THE SAFETY …
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ON WEDNESDAY, JANUARY 9, 2019, MY 2013 FORD EDGE REPORTED AN "OVERHEATED COOLANT" MESSAGE AND WITHIN 2 SECONDS THE ENGINE LIGHT APPEARED, THE CAR IMMEDIATELY LOST THE ABILITY TO ACCELERATE AND BEGAN DECELERATING WHILE DRIVING AT 45 MPH ON A BUSY ROAD DURING NIGHT TIME RUSH HOUR TRAFFIC. THIS ENDANGERED MY SAFETY AND THE SAFETY OF OTHER MOTORISTS THAT HAD TO QUICKLY AVOID HITTING MY CAR. I HAD THE CAR TOWED TO APPLE FORD DEALERSHIP IN COLUMBIA MD AND THE TECHNICIAN INFORMED ME THE INTERNAL WATER PUMP HAD FAILED THAT DIRECTLY IMPACTED THE CAR PERFORMANCE ISSUES AND THE GRINDING NOISE. TO FIX THE WATER PUMP, HE STATED IT WOULD TAKE 17 LABOR HOURS TO REPAIR IT DUE TO HOW FORD DESIGNED THE WATER PUMP BEHIND THE ENGINE. ALSO, THIS REPAIR IS CAUSING ENGINE PROBLEMS. BOTTOM LINE HERE IS THAT THIS FLAWED DESIGNED IS A SAFETY ISSUE AND FORD SHOULD RECALL THE FORD EDGE TO FIX THIS WATER PUMP PROBLEM BEFORE SOMEONE IS SERIOUSLY INJURED OR DIES.
NHTSA ODI #11170123
110,000 miles · Jan 15, 2019
Service Brakes
BRAKE PEDAL TRAVELS ALL THE WAY TO THE FLOOR DURING SUDDEN STOP SITUATIONS AND DOES NOT GO BACK TO NORMAL. WILL SELF CORRECT AFTER VEHICLE SITS FOR A FEW HOURS. AFTER MUTIPLE OCCURRENCES AND ATTEMPTED REPAIRS TRACTION CONTROL AND ABS LIGHTS ILLUMINATED. THIS HELPED THE FORD DEALER DETERMINE THE DEFECTIVE PARTS. THIS VEHICLE HAS …
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BRAKE PEDAL TRAVELS ALL THE WAY TO THE FLOOR DURING SUDDEN STOP SITUATIONS AND DOES NOT GO BACK TO NORMAL. WILL SELF CORRECT AFTER VEHICLE SITS FOR A FEW HOURS. AFTER MUTIPLE OCCURRENCES AND ATTEMPTED REPAIRS TRACTION CONTROL AND ABS LIGHTS ILLUMINATED. THIS HELPED THE FORD DEALER DETERMINE THE DEFECTIVE PARTS. THIS VEHICLE HAS BEEN AT THE DEALER SINCE 11/9/18 AND THERE ARE STILL NO FORD FACTORY PARTS AVAILABLE. I WAS NUMBER 208 OUT OF 228 ON THE BACK ORDER LIST. AN AFTERMARKET PARTS WAS INSTALLED WITH OUT MY KNOWLEDGE OR AUTHORIZATION AND FORD WILL NOT PROVIDE ANY WARRANTY FOR THIS PART. I BELIEVE THIS IS A SAFETY CONCERN THAT SHOULD BE LOOKED INTO.
NHTSA ODI #11170099
73,000 miles · Jan 14, 2019
Service Brakes
WHEN PRESSING ON THE BREAK PEDAL, HISSING AND SQUEALING NOISE OCCURS. SOMETIMES WHEN PRESSING ON BREAK PEDAL, HARD STOP OCCURS RATHER THAN GRADUAL SLOWING. HISSING AND SQUEALING OCCURS WHEN THE VEHICLE IS BOTH STOPPED AND MOVING. HARD STOP OCCURS WHEN COASTING/BREAKING SLOWLY, HISS, THEN A JERK/HARD STOP OCCURS SUDDENLY WHILE DR…
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WHEN PRESSING ON THE BREAK PEDAL, HISSING AND SQUEALING NOISE OCCURS. SOMETIMES WHEN PRESSING ON BREAK PEDAL, HARD STOP OCCURS RATHER THAN GRADUAL SLOWING. HISSING AND SQUEALING OCCURS WHEN THE VEHICLE IS BOTH STOPPED AND MOVING. HARD STOP OCCURS WHEN COASTING/BREAKING SLOWLY, HISS, THEN A JERK/HARD STOP OCCURS SUDDENLY WHILE DRIVING. THIS HAPPENS ON CITY STREET AND HIGHWAY. THIS HAS BEEN ONGOING FOR SEVERAL MONTHS.
NHTSA ODI #11170033
Mileage unknown · Jan 13, 2019
Tires
GETTING IN MY VEHICLE ONE DAY NOTICED A BUMP ON THE SIDE OF THE TIRE AND DETERMINED IT WAS PROBABLY THE BELT OR BELTS ON THE INSIDE OF TIRE PROBABLY FAILED. WHEN I WAS LOOKING ONLINE NOTICED THERE WERE RECALLS FOR MANY TIRES IN THE KOMHO TIRE COMPANY PARTICULARLY THE SOLUS LINE IN THAT SPECIFIC YEAR. THIS IS A VERY DANGEROUS SIT…
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GETTING IN MY VEHICLE ONE DAY NOTICED A BUMP ON THE SIDE OF THE TIRE AND DETERMINED IT WAS PROBABLY THE BELT OR BELTS ON THE INSIDE OF TIRE PROBABLY FAILED. WHEN I WAS LOOKING ONLINE NOTICED THERE WERE RECALLS FOR MANY TIRES IN THE KOMHO TIRE COMPANY PARTICULARLY THE SOLUS LINE IN THAT SPECIFIC YEAR. THIS IS A VERY DANGEROUS SITUATION I AM TOLD,
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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