Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1470–25K
63025–50K
50950–75K
24575–100K
206100–150K
56150K+
1,793 reports with mileage · 651 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 854 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 529 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 300 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
33 crash reports7 fire reports24 injury reports
What owners actually said
2,444 reports
95,600 miles · Jul 18, 2019
Service Brakes
A DAY AGO AS I WAS DRIVING MY 2013 FORD EDGE, I NOTICED THAT IT TOOK MORE EFFORT TO PRESS THE BRAKE PEDAL AND WENT ALMOST TO THE FLOOR. WHEN I DID THIS IT MADE A HISSING AND SQUEAK SOUND. I BROUGHT THE VEHICLE IN TO BE CHECKED AT A FORD DEALERSHIP IN DELAWARE. THEY TOLD ME IT IS THE BRAKE BOOSTER AND WILL NEED TO BE REPLACED. TH…
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A DAY AGO AS I WAS DRIVING MY 2013 FORD EDGE, I NOTICED THAT IT TOOK MORE EFFORT TO PRESS THE BRAKE PEDAL AND WENT ALMOST TO THE FLOOR. WHEN I DID THIS IT MADE A HISSING AND SQUEAK SOUND. I BROUGHT THE VEHICLE IN TO BE CHECKED AT A FORD DEALERSHIP IN DELAWARE. THEY TOLD ME IT IS THE BRAKE BOOSTER AND WILL NEED TO BE REPLACED. THEY TOLD ME THE COST WOULD BE $1100. I FOUND A FORD CUSTOMER SERVICE BULLETIN #13N02 THAT SPECIFICALLY EXPLAINS WHAT I AM HAVING REPAIRED. THIS BULLETIN AFFECTS 2010 TO 2013 FORD EDGE FOR 10 YEARS OR 150,000 MILES. I WAS TOLD BY THE DEALERSHIP MY EDGE VIN IS NOT ON THE LIST. I CALLED FORD AND THEY ARE LOOKING INTO IT BUT THEY NEED TO COVER THIS AS I WAS TOLD CAN POSE A DANGEROUS SITUATION OF THE BRAKES FAILING.
NHTSA ODI #11233054
110,000 miles · Jul 17, 2019
Service Brakes
BRAKES ARE HISSING AND SPONGEY. I THINK IT IS THE BRAKE BOOSTER. FORD ACKNOWLEDGES THE ISSUE WITH THESE BRAKES BUT SAYS MY CAR IS NOT LISTED IN THE RECALL
NHTSA ODI #11232818
5 miles · Jul 16, 2019
EngineVehicle Speed Control
WE HAVE HAD OUR FORD EDGE FOR ABOUT 3 YEARS AND NO PROBLEMS UNTIL A FEW WEEKS AGO WHEN WRENCH LIGHT CAME ON AND LOST POWER TO THE ACCELERATOR. MANAGED TO GET THE CAR OVER TO THE SHOULDER TURNED THE IGNITION OFF AND BACK ON AND EVERYTHING SEEMED FINE. IT WAS THEN GOOD FOR A COUPLE OF WEEKS AND AGAIN DID IT 5 TIMES THE OTHER DAY W…
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WE HAVE HAD OUR FORD EDGE FOR ABOUT 3 YEARS AND NO PROBLEMS UNTIL A FEW WEEKS AGO WHEN WRENCH LIGHT CAME ON AND LOST POWER TO THE ACCELERATOR. MANAGED TO GET THE CAR OVER TO THE SHOULDER TURNED THE IGNITION OFF AND BACK ON AND EVERYTHING SEEMED FINE. IT WAS THEN GOOD FOR A COUPLE OF WEEKS AND AGAIN DID IT 5 TIMES THE OTHER DAY WHEN I WAS DRIVING ON HIGHWAY 91E ONE OF THE MOST BUSY HERE IN CALIFORNIA.THIS CONDITION CAN PUT YOU IN A VERY UNSAFE SITUATION.
NHTSA ODI #11232255
54,000 miles · Jul 15, 2019
Unknown Or Other
THE DRIVERS DOOR LATCH LATCHES BUT THE LIGHT COMES ON AND SAYS THE DOOR IS AJAR....MAKING ME LEARY IF THE DOOR WILL OPEN WHILE DRIVING.....HAPPENS WHILE THE VEHICLE IS PARKED AND DRIVING
NHTSA ODI #11232008
89,000 miles · Jul 13, 2019
Fuel/propulsion System
FUEL FILLER NECK CONTINUES TO CAUSE CHECK ENGINE LIGHT TO COME ON. CHECK FUEL INLET MESSAGE ALSO APPEARS ON DASH. I KNOW THAT THERE HAS BEEN A RECALL FOR MY MAKE AND MODEL NOT SURE AS TO WHY MY VEHICLE WAS NOT INCLUDED.
NHTSA ODI #11231553
139,802 miles · Jul 11, 2019
Electrical SystemService BrakesSteering
2013 FORD EDGE CURRENT ISSUE: WITHOUT ANY WARNING BRAKES STARTED HISSING AND SCREECHING. IN THE SAME DAY THE BRAKES WERE HARD TO PRESS AND DID NOT STOP THE CAR AND THEN THEY WERE LOOSE TO THE FLOOR, BUT THEY DID NOT STOP THE CAR. I GOOGLED AND FOUND OUT THAT SOME VEHICLES WITH THE SAME YEAR 2013 HAVE A RECALL, BUT MY VIN WAS NOT…
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2013 FORD EDGE CURRENT ISSUE: WITHOUT ANY WARNING BRAKES STARTED HISSING AND SCREECHING. IN THE SAME DAY THE BRAKES WERE HARD TO PRESS AND DID NOT STOP THE CAR AND THEN THEY WERE LOOSE TO THE FLOOR, BUT THEY DID NOT STOP THE CAR. I GOOGLED AND FOUND OUT THAT SOME VEHICLES WITH THE SAME YEAR 2013 HAVE A RECALL, BUT MY VIN WAS NOT INCLUDED. THE SYMPTOMS LEAD TO A FAILING BREAK BOOSTER. MY CARS INFORMATION SYSTEM CHECK DOES NOT SHOW ANY WARNINGS, BRAKES SAY OK, BUT I AM NOT ABLE TO DRIVE MY CAR. THE BRAKES ARE NOT GRINDING. TWICE I HAD TO SWERVE ONTO THE SHOULDER OF THE HIGHWAY TO AVOID REAR ENDING THE CAR IN FRONT OF ME. THIS IS FRIGHTENING TO OCCUR TO ANYONE WITHOUT A SYSTEM WARNING.
NHTSA ODI #11231149
90,000 miles · Jul 11, 2019
Electrical SystemUnknown Or Other
THE DOOR AJAR LIGHT IS STAYING ON,AS WELL AS THE MAP LIGHTS. RUNS THE BATTERY DOWN. THE MAP LIGHTS COME ON AT WILL INCLUDING DURING THE NIGHT. WIFE HAS GOTTEN IN THE EDGE AND THE DOOR AJAR LIGHT WILL COME ON AND IT STARTS BEEPING. FORD HAS BEEN AWARE OF THIS DOOR SWITCH SINCE 2007 AND REFUSES TO RECALL ALL THE CARS AND TRUCKS T…
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THE DOOR AJAR LIGHT IS STAYING ON,AS WELL AS THE MAP LIGHTS. RUNS THE BATTERY DOWN. THE MAP LIGHTS COME ON AT WILL INCLUDING DURING THE NIGHT. WIFE HAS GOTTEN IN THE EDGE AND THE DOOR AJAR LIGHT WILL COME ON AND IT STARTS BEEPING. FORD HAS BEEN AWARE OF THIS DOOR SWITCH SINCE 2007 AND REFUSES TO RECALL ALL THE CARS AND TRUCKS THAT HAVE THIS SWITCH. I HAVE GONE ON LINE AND THERE ARE MILLIONS OF COMPLAINTS . WE ARE IF FEAR OF THIS CASING A FIRE OR WORSE YET FOR SOME REASON NOT ALLOWING THE AIR BAG TO DEPLOY IN A CRASH. MY WIFE IS SCARED TO DRIVE THIS SUV AND FORD REFUSES TO ACKNOWLEDGE THERE IS A PROBLEM AND A RECALL IS NEEDED.
NHTSA ODI #11231036
70,000 miles · Jul 11, 2019
Electrical System
DRIVER SIDE DOOR WINDOW SWITCH STOP WORKING 'NO POWER '. DEFECTED HARNESS CONNECTION
NHTSA ODI #11230924
95,000 miles · Jul 10, 2019
Engine
THE ENGINE LIGHT COMES ON INTERMITTENTLY WITH AN EVAP. LEAK CODE. WE'VE CHECKED ALL OF THE POSSIBLE ISSUES AND CAN NOT FIND THE PROBLEM.
NHTSA ODI #11230642
94,000 miles · Jul 10, 2019
Structure
THE DRIVERS DOOR INTERMITTENTLY DOESN'T RECOGNIZE WHEN ITS CLOSED. THE DRIVERS DOOR AJAR LIGHT WILL COME ON AND THE OTHER DOORS WILL NOT LOCK. THE DOME LIGHTS STAY ON FOR A SHORT DISTANCE.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year