NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,444 reports109,000 miles · Sep 11, 2019
Service Brakes
IN AUGUST 2019 I SUDDENLY EXPERIENCED LIS OF BRAKE BOOST AND BRAKE PEDAL WENT TO THE FLOOR. I WAS ABLE TO PUMP UP THE BRAKES AND DROVE TO THE LOCAL FORD DEALERSHIP WHERE I WAS GIVEN AN APPOINTMENT TO EVALUATE AND REPAIR. DEALERSHIP REPORTED IT WAS NOT A BOOSTER ISSUE, BUT ABS SENSOR NOT COMMUNICATING WITH ECM. DEALERSHIP REPORTE…
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IN AUGUST 2019 I SUDDENLY EXPERIENCED LIS OF BRAKE BOOST AND BRAKE PEDAL WENT TO THE FLOOR. I WAS ABLE TO PUMP UP THE BRAKES AND DROVE TO THE LOCAL FORD DEALERSHIP WHERE I WAS GIVEN AN APPOINTMENT TO EVALUATE AND REPAIR. DEALERSHIP REPORTED IT WAS NOT A BOOSTER ISSUE, BUT ABS SENSOR NOT COMMUNICATING WITH ECM. DEALERSHIP REPORTED THEY REPROGRAMMED AND WAS WORKING FINE. LESS THAN A WEEK LATER I EXPERIENCED THE SAME ISSUE. DEALERSHIP CHECKED AND FOUND NO CODES ISSUE AND STARTED THEY BELIEVED IT TO BE MASTER CYLINDER FAILURE, BUT THEY WEREN'T SURE. THEY SUGGESTED REPLACING PARTS STEP BY STEP UNTIL THEY FOUND THE FAULTY PART, STARTING WITH MASTER CYLINDER. MASTER CYLINDER REPLACED, SAME ISSUE. ELECTRONIC MODULE TESTED AND FOUND TO BE OKAY. NOW THEY HAVE NO IDEA. FROM READING ONLINE POSTS, IT'S OBVIOUS THERE IS AN ISSUE WITH THIS MODEL BRAKE SYSTEM. CONTACTED FORD CUSTOMER SERVICE AND THEY WON'T ADDRESS ISSUE. LOCAL DEALERSHIP IS JAMES HODGE. HELP!! *TR
NHTSA ODI #11254625
118,000 miles · Sep 10, 2019
Service Brakes
WHILE TURNING INTO A SHOPPING CENTER, MY BRAKES SUDDENLY HAD TO BE PUSHED TO THE FLOOR TO STOP THE CAR. THE ISSUE CONTINUED FOR AN HOUR OF DRIVING, AND MY HUSBAND WAS ABLE TO DUPLICATE HAVING TO PUSH THE BRAKE PEDAL TO THE FLOOR. ONCE WE DETERMINED THE CAR NEEDED REPAIR, WE DROVE (CAREFULLY) TO A REPAIR CENTER AND THE TECH WAS U…
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WHILE TURNING INTO A SHOPPING CENTER, MY BRAKES SUDDENLY HAD TO BE PUSHED TO THE FLOOR TO STOP THE CAR. THE ISSUE CONTINUED FOR AN HOUR OF DRIVING, AND MY HUSBAND WAS ABLE TO DUPLICATE HAVING TO PUSH THE BRAKE PEDAL TO THE FLOOR. ONCE WE DETERMINED THE CAR NEEDED REPAIR, WE DROVE (CAREFULLY) TO A REPAIR CENTER AND THE TECH WAS UNABLE TO DUPLICATE THE ISSUE. ON THE DRIVE OVER TO THE SHOP, THE BRAKE FUNCTION GRADUALLY RETURNED TO NORMAL.
NHTSA ODI #11254525
45,000 miles · Sep 10, 2019
Engine
2013 FORD EDGE LIMITED 45K MILES TAMPA FL - CAR WILL RANDOMLY GO INTO LIMP MODE WITHOUT WARNING AT ANY TIME, ALL LIGHTS ON DASH COME ON ALONG WITH THE WRENCH. THIS HAS HAPPENED ON THREE DIFFERENT OCCASIONS, TWO ON A BUSY 4 LANE CITY STREET ABOVE 40 MPH AND THE LAST WAS WHILE MERGING ONTO THE INTERSTATE ABOVE 50 MPH. THIS IS A…
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2013 FORD EDGE LIMITED 45K MILES TAMPA FL - CAR WILL RANDOMLY GO INTO LIMP MODE WITHOUT WARNING AT ANY TIME, ALL LIGHTS ON DASH COME ON ALONG WITH THE WRENCH. THIS HAS HAPPENED ON THREE DIFFERENT OCCASIONS, TWO ON A BUSY 4 LANE CITY STREET ABOVE 40 MPH AND THE LAST WAS WHILE MERGING ONTO THE INTERSTATE ABOVE 50 MPH. THIS IS A VERY DANGEROUS DEFECT THAT WILL EVENTUALLY RESULT IN AN ACCIDENT. ONCE IN LIMP MODE I WILL HAVE TO PULL OVER, STOP AND RESTART THE CAR AT WHICH POINT THE CAR DRIVES NORMAL. DEALER CAN'T REPLICATE THE FAULT, SO THEY CAN'T DO ANYTHING. I HAVE AN EXTENDED WARRANTY THROUGH 75K MILES BUT CAN'T USE THAT EITHER AS THE FORD DEALER CAN'T REPLICATE THE PROBLEM. THROUGH RESEARCH I FOUND THE SAME SYMPTOMS ON OTHER FORDS WHERE THE THROTTLE BODY WAS AN ISSUE INCLUDING MY YEAR EDGE. FORD DID A RECALL ON A BUNCH BUT MY YEAR AND MODEL WERE NOT INCLUDED. CLEARLY FORD NEEDS TO EXPAND THEIR RECALL AS THIS IS EXTREMELY UNSAFE.
NHTSA ODI #11254415
116,000 miles · Sep 9, 2019
Power Train
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 45 MPH ON AN INCLINE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE CONTACT STATED THAT THE VEHICLE STARTED ROLLING BACKWARDS. THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE KEPT ROLLING BACKWARDS. THE BRAKE PEDAL WAS D…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 45 MPH ON AN INCLINE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE CONTACT STATED THAT THE VEHICLE STARTED ROLLING BACKWARDS. THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE KEPT ROLLING BACKWARDS. THE BRAKE PEDAL WAS DEPRESSED AND STOPPED THE VEHICLE. THE GEAR SHIFT SELECTOR WAS PLACED IN THE PARK POSITION AND THE VEHICLE WAS TURNED OFF. AFTER A WHILE, THE VEHICLE WAS RESTARTED AND VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO PARKWAY FORD (LOCATED AT 2104 PETERS CREEK PKWY, WINSTON-SALEM, NC 27127, (877) 836-4271) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. THE VIN WAS INVALID.
NHTSA ODI #11254232
50,000 miles · Sep 7, 2019
Service Brakes
BRAKE FAILURE ON A 2013 FORD EDGE. I APPLIED MY BRAKES AS I APPROACHED STOPPED TRAFFIC ON I-26 EAST BOUND. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITHOUT STOPPING THE CAR COMPLETELY. I PUMPED THE BRAKES AND IT SLOWLY BEGAN TO STOP. FORTUNATELY I DID NOT HIT THE CAR IN FRONT OF ME. I PULLED OFF TO THE SIDE OF THE ROAD. THE…
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BRAKE FAILURE ON A 2013 FORD EDGE. I APPLIED MY BRAKES AS I APPROACHED STOPPED TRAFFIC ON I-26 EAST BOUND. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITHOUT STOPPING THE CAR COMPLETELY. I PUMPED THE BRAKES AND IT SLOWLY BEGAN TO STOP. FORTUNATELY I DID NOT HIT THE CAR IN FRONT OF ME. I PULLED OFF TO THE SIDE OF THE ROAD. THE BRAKE PEDAL REMAINED AT THE FLOOR OF THE CAR. THERE WAS NO WARNING THAT THERE WAS A PROBLEM WITH THE BRAKES. MY VEHICLE HAS NEVER HAD ANY TYPE OF BRAKE PROBLEM. IT HAS AROUND 50,000 MILES. I HAD THE CAR TAKEN TO MY MECHANIC TO DETERMINE THE PROBLEM. IN THE MEAN TIME I LOOKED TO SEE IF THERE WAS A RECALL FOR THIS PROBLEM. I DID FIND A NUMBER OF COMPLAINTS FROM EDGE OWNERS THAT EXPERIENCED THIS SAME PROBLEM BUT NO RECALL. THIS IS AN EXTREMELY DANGEROUS SITUATION THAT NEEDS TO BE ADDRESSED BY FORD. MY MECHANIC LATER INFORMED ME THAT BOTH THE BRAKE BOOSTER AND THE BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE LOCATION OF THESE PARTS REQUIRES A LOT OF LABOR TO REPLACE THEM. TOTAL COST $1,375.
NHTSA ODI #11253810
87,527 miles · Sep 5, 2019
Service Brakes
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE MADE AN ABNORMAL HISSING SOUND AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD; HOWEVER, THE VEHICLE CONTINUED TO MOVE FORWARD. THE CONTACT HAD TO PUMP THE BRAKE PEDAL MORE THAN ONCE TO STOP THE VEHICLE. THE VEHICLE WAS DRIVEN TO DONLEY FORD (7…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE MADE AN ABNORMAL HISSING SOUND AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD; HOWEVER, THE VEHICLE CONTINUED TO MOVE FORWARD. THE CONTACT HAD TO PUMP THE BRAKE PEDAL MORE THAN ONCE TO STOP THE VEHICLE. THE VEHICLE WAS DRIVEN TO DONLEY FORD (702 CHARLES ST, GALION, OH 44833, (419) 468-4322) WHERE IT WAS DIAGNOSED THAT A BRAKE LINE ASSEMBLY NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 87,527. *BF CONSUMER STATES THAT AFTER THE FAILURE THE VEHICLE WAS TAKEN TO A LOCAL GOODYEAR SHOP FOR INSPECTION. IT WAS DETERMINED THAT THE BRAKE BOOSTER HAD FAILED. CONSUMER WAS TOLD THAT THERE WAS A RECALL FOR THE VEHICLE. CONSUMER FOUND OUT LATER THAT THEIR VEHICLE'S VIN WAS NOT INCLUDED IN THE RECALL. *DL
NHTSA ODI #11253459
50,100 miles · Sep 5, 2019
Structure
FRONT PASSENGER DOOR LATCH FAILURE. SYMPTOMS COULD NOT CLOSE DOOR. LATCH MECHANISM WAS FREE TO MOVE, BUT WOULD NOT LOCK INTO PLACE WHEN DOOR CLOSED. DOOR WAS PARKED IN DRIVEWAY, UNLOCKED CAR, OPENED DOOR, ENTERED VEHICLE, TRIED TO CLOSE DOOR. DOOR WOULD JUST NOT LATCH CLOSED. MANUALLY MOVED DOOR LATCH MECHANISM BACK AND FOR…
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FRONT PASSENGER DOOR LATCH FAILURE. SYMPTOMS COULD NOT CLOSE DOOR. LATCH MECHANISM WAS FREE TO MOVE, BUT WOULD NOT LOCK INTO PLACE WHEN DOOR CLOSED. DOOR WAS PARKED IN DRIVEWAY, UNLOCKED CAR, OPENED DOOR, ENTERED VEHICLE, TRIED TO CLOSE DOOR. DOOR WOULD JUST NOT LATCH CLOSED. MANUALLY MOVED DOOR LATCH MECHANISM BACK AND FORTH. ON OTHER DOORS, THE LATCH WOULD LOCK INTO PLACE, AND COULD BE 'UNLOCKED' BY OPENING USING DOOR HANDLE. ON AFFECTED DOOR, THE LATCH WOULD ONLY MOVE BACK AND FORTH FREELY. TOOK TO FORD DEALER TODAY. DIAGNOSED AS FAULTY LATCH ASSEMBLY. APPROXIMATELY $250 FOR THE PART, AND $250 FOR LABOR.
NHTSA ODI #11253430
165,000 miles · Sep 3, 2019
Service Brakes
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKE BOOSTER SYSTEM FAILED TO OPERATE. THE CONTACT HEARD AN AIR LEAK SOUND WHILE DEPRESSING THE BRAKE PEDAL. THE BRAKE PEDAL ALSO FELT HARD AND WAS DIFFICULT TO DEPRESS. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC AND WAS INFORMED OF AN UNKNOWN RECALL REGARDING…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKE BOOSTER SYSTEM FAILED TO OPERATE. THE CONTACT HEARD AN AIR LEAK SOUND WHILE DEPRESSING THE BRAKE PEDAL. THE BRAKE PEDAL ALSO FELT HARD AND WAS DIFFICULT TO DEPRESS. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC AND WAS INFORMED OF AN UNKNOWN RECALL REGARDING THE BRAKE BOOSTER. THE CONTACT ALSO DROVE TO FRANK FLETCHER FORD (3015 TURKEY CREEK RD, JOPLIN, MO 64801, 417-429-4495) WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE DEALER PROVIDED A COST ESTIMATE FOR THE REPAIRS. THE CONTACT THEN SPOKE WITH THE MANUFACTURER WHO ALSO STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 165,000.
NHTSA ODI #11253027
49,000 miles · Sep 3, 2019
Service Brakes
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED WHILE ATTEMPTING TO PARK. THE VEHICLE ROLLED, BUT FINALLY STOPPED WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO SENTRY WEST LINCOLN (940 BOSTON TURNPIKE, SHREWSBURY, MA 01545, (508) 845-7700), BUT WAS NOT DIAG…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED WHILE ATTEMPTING TO PARK. THE VEHICLE ROLLED, BUT FINALLY STOPPED WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO SENTRY WEST LINCOLN (940 BOSTON TURNPIKE, SHREWSBURY, MA 01545, (508) 845-7700), BUT WAS NOT DIAGNOSED. THE DEALER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER, BUT DID NOT COVER THE REPAIR COST. THE CONTACT STATED THAT UNKNOWN REPAIRS WERE COMPLETED AT THE COST OF $890. THE FAILURE MILEAGE WAS 49,000. *TR POWER BRAKE BOOSTER FAILED. (DIAGNOSED) 'THIS DOCUMENT WAS ILLEGIBLE.'*JB
NHTSA ODI #11252845
67,200 miles · Sep 1, 2019
Power TrainVehicle Speed Control
MY WIFE'S 2013 FORD EDGE LOOSES POWER WHILE DRIVING. THE ACCELERATOR STOPS WORKING AND THE CAR STOPS FUNCTIONING. THIS HAS HAPPENED MANY TIMES. WE HAVE CALLED WHITES FORD IN URBANA OHIO TO CHECK ON RECALL. THERE ARE NO RECALLS FOR THIS AND THE VEHICLE IS VERY UNSAFE TO DRIVE. THE EDGE HAS 67K MILES ON IT. HAS NEVER BEEN INVOLVED…
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MY WIFE'S 2013 FORD EDGE LOOSES POWER WHILE DRIVING. THE ACCELERATOR STOPS WORKING AND THE CAR STOPS FUNCTIONING. THIS HAS HAPPENED MANY TIMES. WE HAVE CALLED WHITES FORD IN URBANA OHIO TO CHECK ON RECALL. THERE ARE NO RECALLS FOR THIS AND THE VEHICLE IS VERY UNSAFE TO DRIVE. THE EDGE HAS 67K MILES ON IT. HAS NEVER BEEN INVOLVED IN ANY ACCIDENT. FORD SHOULD ADDRESS THESE ISSUES. WE ONLY DRIVE THE VEHICLE WHEN NECESSARY DUE TO US NOT KNOWING WHEN IT WILL JUST LOOSE POWER.
NHTSA ODI #11252667
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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