Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1470–25K
63025–50K
50950–75K
24575–100K
206100–150K
56150K+
1,793 reports with mileage · 651 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 854 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 529 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 300 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
33 crash reports7 fire reports24 injury reports
What owners actually said
2,444 reports
153 miles · Dec 28, 2020
Service Brakes
FORD EDGE 2013 EVERY COUPLE OF MONTHS YOU WILL FIND THE BRAKE REACH TO THE FLOOR SUDDENLY. I VISITED THE AGENCY SOME TIMES THEY SAYING MASTER CILINDER AND SOME TIMES HYDRAULIC CONTROL UNIT AND BOTH ARE VERY EXPENSIVE BECAUSE MOST OF THIS CARS MODEL ALWAYS CHANGE IT. YOU HAVE TO PUT IN YOUR MIND EVERY TIME YOU WILL USE THE …
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FORD EDGE 2013 EVERY COUPLE OF MONTHS YOU WILL FIND THE BRAKE REACH TO THE FLOOR SUDDENLY. I VISITED THE AGENCY SOME TIMES THEY SAYING MASTER CILINDER AND SOME TIMES HYDRAULIC CONTROL UNIT AND BOTH ARE VERY EXPENSIVE BECAUSE MOST OF THIS CARS MODEL ALWAYS CHANGE IT. YOU HAVE TO PUT IN YOUR MIND EVERY TIME YOU WILL USE THE BRAKES THAT YOU WILL NOT FID THE BRAKES PEDAL.
NHTSA ODI #11385176
60,000 miles · Dec 19, 2020
Air BagsSeat BeltsCrashInjury
I WAS IN A CAR ACCIDENT AND THE AIRBAG INJURED MY CHEST AND SHOULDER AND CHEST. THEE SEAT BELT CUT MY NECK . I HAVE BEEN DRIVING FORDS ALL MY LIFE AND WAS A SATISFIED CUSTOMER. BUT AFTER THAT ACCIDENT I WAS SCARD BECAUSE THE DASH BOARD DROPPED DOWN. I NOW QUESTION MY SAFETY IN A FORD EDGE. I WAS DRIVING AT A SPEED OF 35 MILES …
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I WAS IN A CAR ACCIDENT AND THE AIRBAG INJURED MY CHEST AND SHOULDER AND CHEST. THEE SEAT BELT CUT MY NECK . I HAVE BEEN DRIVING FORDS ALL MY LIFE AND WAS A SATISFIED CUSTOMER. BUT AFTER THAT ACCIDENT I WAS SCARD BECAUSE THE DASH BOARD DROPPED DOWN. I NOW QUESTION MY SAFETY IN A FORD EDGE. I WAS DRIVING AT A SPEED OF 35 MILES AN HOUR.
NHTSA ODI #11384150
118,000 miles · Dec 15, 2020
Service BrakesCrash
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH PULLING INTO PARKING SPACE WHEN THEY ATTEMPTED TO PRESS THE BRAKES, HOWEVER, THE BRAKE PEDAL FLOORED CAUSING THE VEHICLE TO SKIP THE CURB. THERE WERE NO AIR BAGS, NO DAMAGE TO THE VEHICLE.. THE VEHICLE WAS NOT TOWED. THERE WERE NO…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH PULLING INTO PARKING SPACE WHEN THEY ATTEMPTED TO PRESS THE BRAKES, HOWEVER, THE BRAKE PEDAL FLOORED CAUSING THE VEHICLE TO SKIP THE CURB. THERE WERE NO AIR BAGS, NO DAMAGE TO THE VEHICLE.. THE VEHICLE WAS NOT TOWED. THERE WERE NO INJURIES. THE CONTACT HAD CONTINUED TO OPERATE THE VEHICLE AS NORMAL HOWEVER THE FAILURE WOULD OCCUR INTERMITTENTLY AT VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPLACED THE BRAKES AND INFORMED THEM OF A SB REGARDING THE BRAKE BOOSTER. THE CONTACT SPOKE WITH ARCHIE COCHRANE MOTORS INC. (2133 KING AVE W, BILLINGS, MT 59102;(406) 656-1100) WHO REPLACED THE BRAKE BOOSTER AND THE HOSE. THE DEALER STATED THE ISSUE WAS NOT RESOLVED. THE DEALER INFORMED THEM THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED HOWEVER IT WOULD TAKE APPROXIMATELY A MONTH DUE TO BACKORDER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
NHTSA ODI #11383539
154,000 miles · Dec 10, 2020
Electrical SystemFire
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 50-55 MPH, THE VEHICLE JERKED AND THERE WAS AN ABNORMAL BURNING SMELL DETECTED. THE INSTRUMENT CLUSTER CONTINUED TO RESET. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO LONG-LEWIS FORD 2091 FAIRVIEW AVE, PRATTVILLE, AL 36…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 50-55 MPH, THE VEHICLE JERKED AND THERE WAS AN ABNORMAL BURNING SMELL DETECTED. THE INSTRUMENT CLUSTER CONTINUED TO RESET. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO LONG-LEWIS FORD 2091 FAIRVIEW AVE, PRATTVILLE, AL 3606 334) 365-2272 WHERE IT WAS DIAGNOSED THE COIL PACK WAS BURNT OUT AND THE PCS SYSTEM NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 154,000.
NHTSA ODI #11382877
113,794 miles · Dec 8, 2020
Seat Belts
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. THE CONTACT CALLED CROSSROADS FORD LINCOLN INC. (1070 VERSAILLES RD, FRANKFORT, KY 40601; (502) 695-1990) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER W…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. THE CONTACT CALLED CROSSROADS FORD LINCOLN INC. (1070 VERSAILLES RD, FRANKFORT, KY 40601; (502) 695-1990) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,794.
NHTSA ODI #11378554
Mileage unknown · Dec 8, 2020
Back Over PreventionUnknown Or Other
CAMERA BACKUP DOES NOT WORK, THE PASSENGER DOOR WILL NOT LATCH, SO IT IS OPEN AND FLEW OPEN WHILE DRIVING.
NHTSA ODI #11378439
90,000 miles · Dec 7, 2020
EngineFuel/propulsion SystemVehicle Speed Control
THE ENGINE LIGHT IS ON IN MY CAR. I TOOK IT TO A REPAIR SHOP AND THEY SAID IT HAD THE CODES OF P2196 AND P2198 A H02S HEATED OXYGEN SENSOR IS MALFUNTIONING. WHEN THE REP PULLED UP THE CODES HE INFORMED ME THEY HAD THOUSANDS OF MY SAME VEHICLE WITH THE SAME PROBLEM. I CONTACTED FORD WARRANTY AND THEY SAID IT WAS NOT COVERED. THIS…
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THE ENGINE LIGHT IS ON IN MY CAR. I TOOK IT TO A REPAIR SHOP AND THEY SAID IT HAD THE CODES OF P2196 AND P2198 A H02S HEATED OXYGEN SENSOR IS MALFUNTIONING. WHEN THE REP PULLED UP THE CODES HE INFORMED ME THEY HAD THOUSANDS OF MY SAME VEHICLE WITH THE SAME PROBLEM. I CONTACTED FORD WARRANTY AND THEY SAID IT WAS NOT COVERED. THIS IS HORRIBLE FOR FORD TO KNOW THIS IS A DEFECT ON THEIR VEHICLE AND NOT BE RESPONSIBLE FOR FIXING IT. SO I WOULD LIKE TO LAUNCH THIS FORMAL COMPLAINT. I WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN. THE AIP HAS GONE OUT IN MY VEHICLE AND I HAVE HAD OTHER ISSUES THAT THE FORD WARRANTY HAS SAID DID NOT APPLY. THE VEHICLE WAS IN MOTION WHEN THE LIGHT CAME ON.
NHTSA ODI #11378332
77,000 miles · Dec 7, 2020
Service Brakes
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES FAILED TO OPERATE WITHOUT WARNING. THE CONTACT INITIALLY HAD THE BRAKE MASTER CYLINDER REPLACED BY HER HUSBAND HOWEVER, THE FAILURE RECURRED. THE SECOND TIME, THE CONTACT HAD THE VEHICLE TAKEN TO AN INDEPENDENT MECHANIC WHO…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES FAILED TO OPERATE WITHOUT WARNING. THE CONTACT INITIALLY HAD THE BRAKE MASTER CYLINDER REPLACED BY HER HUSBAND HOWEVER, THE FAILURE RECURRED. THE SECOND TIME, THE CONTACT HAD THE VEHICLE TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE ABS MODULE. THE MECHANIC THEN SPOKE WITH FOWLER FORD (3400 S SHERIDAN RD, TULSA, OK 74145) WHERE HE WAS INFORMED THAT HE WOULD BE PLACED ON A WAITING LIST TO RECEIVE PARTS FOR THE REPAIR. THE VEHICLE REMAINED WITH THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.
NHTSA ODI #11378254
Mileage unknown · Dec 4, 2020
Back Over Prevention
MY REAR/BACKUP CAMERA IS INOPERATIVE AND DOESN'T ENGAGE PROPERLY. ALSO, MY "CHECK ENGINE LIGHT" COMES ON ( AND GOES OFF) PERIODICALLY; CODE "402" APPEARS {EMISSIONS} ISSUE!??
NHTSA ODI #11377855
147,000 miles · Dec 2, 2020
Electrical System
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATE AND THE CONTACT HAD TO TURN THE VEHICLE ON AND PLACE THE VEHICLE IN PARK WHILE OPENING AND CLOSING THE DOOR FOR THE WARNING LIGHT TO NOT BE DISPLAYED. THE CONTACT STATED THAT THE PROCEDURE NEEDED TO BE PERFORMED SEVERAL TIMES. T…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATE AND THE CONTACT HAD TO TURN THE VEHICLE ON AND PLACE THE VEHICLE IN PARK WHILE OPENING AND CLOSING THE DOOR FOR THE WARNING LIGHT TO NOT BE DISPLAYED. THE CONTACT STATED THAT THE PROCEDURE NEEDED TO BE PERFORMED SEVERAL TIMES. THE CONTACT HAD TAKEN THE VEHICLE TO A CERTIFIED MECHANIC BUT WAS UNABLE TO CONFIRM WHETHER OR NOT ANY REPAIRS WERE PERFORMED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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