Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1470–25K
63025–50K
50950–75K
24575–100K
206100–150K
56150K+
1,793 reports with mileage · 651 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 854 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 529 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 300 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
33 crash reports7 fire reports24 injury reports
What owners actually said
2,444 reports
Mileage unknown · Oct 21, 2022
Service Brakes
I experienced a loss of brake pressure, resulting in the brake pedal sinking to the floorboard before the vehicle came to a complete stop. Service was performed on the vehicle and an independent mechanic replaced the brake master cylinder. However, the brake cylinder replacement did not solve the issue and the symptoms persiste…
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I experienced a loss of brake pressure, resulting in the brake pedal sinking to the floorboard before the vehicle came to a complete stop. Service was performed on the vehicle and an independent mechanic replaced the brake master cylinder. However, the brake cylinder replacement did not solve the issue and the symptoms persisted.
NHTSA ODI #11490307
Mileage unknown · Oct 21, 2022
Service BrakesCrash
Brake pedal sinks to the floor, I have replaced the master cylinder (3) times and also the Break Power Buster. . . Problem still exist
NHTSA ODI #11490278
Mileage unknown · Oct 20, 2022
Service Brakes
The contact owns a 2013 Ford Edge. The contact stated while driving approximately 30 MPH, she attempted to slow down for traffic and noticed that the brake pedal had to be depressed with more force than normal. The vehicle stopped; however, the brake pedal was very stiff, requiring extra force to depress. The contact stated no w…
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The contact owns a 2013 Ford Edge. The contact stated while driving approximately 30 MPH, she attempted to slow down for traffic and noticed that the brake pedal had to be depressed with more force than normal. The vehicle stopped; however, the brake pedal was very stiff, requiring extra force to depress. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the brake booster needed to be replaced. The contact had been advised that there had been a Customer Satisfaction Program: 13N02 (Brake Booster replacement) however, the VIN was not included. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.
NHTSA ODI #11490190
81,000 miles · Oct 19, 2022
Power Train
The contact owns a 2013 Ford Edge. The contact stated while driving 65 MPH, the vehicle started to decelerate independently. The contact stated that the powertrain warning light was illuminated. The contact stated she was able to coast to the side of the roadway. The vehicle was not drivable. The contact towed the vehicle to the…
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The contact owns a 2013 Ford Edge. The contact stated while driving 65 MPH, the vehicle started to decelerate independently. The contact stated that the powertrain warning light was illuminated. The contact stated she was able to coast to the side of the roadway. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the throttle body to be replaced. The vehicle was being serviced. Upon investigation, the contact associated the failure with TSB: 13N03. The manufacturer had been informed of the failure. The failure mileage was approximately 81,000.
NHTSA ODI #11489934
134,000 miles · Oct 18, 2022
Fuel System, Gasoline
The contact’s girlfriend owns a 2013 Ford Edge. The contact stated that while his girlfriend was refueling the vehicle, fuel started to leak from the fuel filler neck. The check engine warning light was illuminated. The contact stated that the vehicle was taken to an independent mechanic where it was diagnosed that the fuel line…
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The contact’s girlfriend owns a 2013 Ford Edge. The contact stated that while his girlfriend was refueling the vehicle, fuel started to leak from the fuel filler neck. The check engine warning light was illuminated. The contact stated that the vehicle was taken to an independent mechanic where it was diagnosed that the fuel line pulse damper metal housing was cracked and needed to be replaced. The vehicle was not repaired. Neither the dealer nor manufacturer was not notified of the failure. The failure mileage was approximately 134,000.
NHTSA ODI #11489775
Mileage unknown · Oct 14, 2022
Electrical SystemLatches/locks/linkages
The contact owns a 2013 Ford Edge. The contact stated that while starting the vehicle or driving at various speeds, the door ajar warning light illuminated the rear passenger’s side door on multiple occasions. The contact stated that after closing the door, an audible alarm was heard, and the door ajar warning light remained ill…
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The contact owns a 2013 Ford Edge. The contact stated that while starting the vehicle or driving at various speeds, the door ajar warning light illuminated the rear passenger’s side door on multiple occasions. The contact stated that after closing the door, an audible alarm was heard, and the door ajar warning light remained illuminated. Additionally, the contact stated that the interior light remained illuminated after the vehicle was turned off, leading to the battery being drained. An independent mechanic went to the residence to replace the battery. The vehicle was then taken to a local dealer and the rear passenger’s side door latch was replaced. The vehicle was repaired; however, the failure recurred. The door ajar alarm and warning light was illuminated for the rear passenger’s door and later caused the battery to drain again. An independent mechanic went to the residence and the battery was replaced. The vehicle was then taken back to the local dealer where the door latch was replaced again. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.
NHTSA ODI #11489261
135,000 miles · Oct 13, 2022
Service Brakes
The contact owns a 2013 Ford Edge. The contact stated while driving at 55 MPH, another vehicle intersected his lane. The contact depressed the brake pedal but it failed to respond. The contact stated no warning light was illuminated. The contact forcefully depressed the brake pedal to the floorboard and the vehicle stopped. The …
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The contact owns a 2013 Ford Edge. The contact stated while driving at 55 MPH, another vehicle intersected his lane. The contact depressed the brake pedal but it failed to respond. The contact stated no warning light was illuminated. The contact forcefully depressed the brake pedal to the floorboard and the vehicle stopped. The vehicle was taken to the local dealer, where it was diagnosed that the Hybrid Control Unit (HCU) needed to be replaced. The vehicle was not repaired due to the parts not being available. Additionally, the contact stated that he was informed at State Inspection that the brake master cylinder needed to be replaced. The vehicle was repaired, however, the failure reoccurred. The low-fluid brake and the brake warning lights were illuminated. The vehicle was taken to a second local dealer, Priority Honda Hampton (4115 W Mercury Blvd, Hampton, VA 23666), where it was diagnosed that the brake master cylinder needed to be replaced for a second time. The part was replaced, however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 135,000.
NHTSA ODI #11489084
144,000 miles · Oct 11, 2022
Service Brakes, Hydraulic
The contact owns a 2013 Ford Edge. The contact stated while her son was driving at an undisclosed speed, the brake pedal was depressed but felt rigid. The contact's son then applied more pressure to the brake pedal until it responded. There was no warning light illuminated. The contact stated that the failure had been reoccurrin…
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The contact owns a 2013 Ford Edge. The contact stated while her son was driving at an undisclosed speed, the brake pedal was depressed but felt rigid. The contact's son then applied more pressure to the brake pedal until it responded. There was no warning light illuminated. The contact stated that the failure had been reoccurring. The power train warning light was illuminated. The vehicle was taken to local Pep Boys where it was diagnosed that the brake booster had failed and needed to be replaced. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 144,000.
NHTSA ODI #11488859
100,000 miles · Oct 11, 2022
Service Brakes
The contact owns a 2013 Ford Edge. The contact stated while his wife was driving approximately 60 MPH and as she was slowing for traffic, she had to depress the brake pedal very hard in order to stop before crashing into the traffic ahead of her vehicle. The contact stated his wife had not noticed any warning lights. The contact…
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The contact owns a 2013 Ford Edge. The contact stated while his wife was driving approximately 60 MPH and as she was slowing for traffic, she had to depress the brake pedal very hard in order to stop before crashing into the traffic ahead of her vehicle. The contact stated his wife had not noticed any warning lights. The contact had driven the vehicle to a local dealer where it was diagnosed and determined that the brake booster needed to be replaced. However, the dealer advised the contact that the manufacturer's "Customer Satisfaction Program" number 13N02 extended warranty had expired. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.
NHTSA ODI #11488853
Mileage unknown · Oct 9, 2022
Unknown Or Other
The component involved was the Throttle Body. Late post but this happened 7/5/22. The vehicle unexpectedly (and without any warning) lost power while I was driving on the freeway. All the power was off in the vehicle. Fortunately the freeway wasn't as crowded as it normally is and I was able to coast over the shoulder. I le…
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The component involved was the Throttle Body. Late post but this happened 7/5/22. The vehicle unexpectedly (and without any warning) lost power while I was driving on the freeway. All the power was off in the vehicle. Fortunately the freeway wasn't as crowded as it normally is and I was able to coast over the shoulder. I let the vehicle rest and tried to drive (while on the shoulder to get to a safer/wider part) again but it quickly lost power again. When I got to a safer part of the shoulder I called for a tow truck. After having a previous issue with this vehicle (brake booster went bad which caused the brake pedal to get hard to press and car would also shut off) I looked into other common issue with this vehicle make and model. I read the other horror stories of this vehicle losing power while driving and hoped to you know who that this wouldn't happen to me while my child was with me. Ford had a recall for the brake booster issue but it didn't match my VIN. Apparently Ford supposedly narrowed the issue down to a few manufacturing sites and did not include all vehicles made during those years. It is clearly a systemic issue for this vehicle, just like the throttle body issue ( and others) the Ford is too cheap to fix! I am going to assume this is the same issue with my throttle body not being recalled for my specific VIN since my vehicle wasn't made at a certain manufacturing site (even though Ford is clearly using the same parts on their vehicles). It's BS and dangerous! They don't care about us, just profits but that's really no surprise nowadays with these companies. Unfortunately I'm not in a position to switch vehicles or else I would. This was my first and probably last Ford I'll ever own.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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