Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1470–25K
63025–50K
50950–75K
24575–100K
206100–150K
56150K+
1,793 reports with mileage · 651 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 854 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 529 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 300 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
33 crash reports7 fire reports24 injury reports
What owners actually said
2,444 reports
151,049 miles · May 30, 2023
Service Brakes
The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed and approaching a stop light, the brake pedal was depressed but was extremely firm. The brakes failed to respond as needed. The driver placed both feet on the brake pedal and the vehicle stopped. The contact pulled over, and her husb…
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The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed and approaching a stop light, the brake pedal was depressed but was extremely firm. The brakes failed to respond as needed. The driver placed both feet on the brake pedal and the vehicle stopped. The contact pulled over, and her husband drove the vehicle to the residence. The contact stated that while her husband was driving at an undisclosed speed, the failure recurred. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the brake booster needed to be replaced. The vehicle was repaired. The manufacturer was contacted but no assistance was provided. The approximate failure mileage was 151,049.
NHTSA ODI #11524442
Mileage unknown · May 26, 2023
Service Brakes
Three times over the past month I have experienced a soft brake pedal that would go all the way to the floor and the vehicle would fail to stop normally. The first two (2) times where at low speed approaching a gas pump. More frighteningly the third time was at 45 MPH with my young daughter in the vehicle and evasive maneuvers h…
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Three times over the past month I have experienced a soft brake pedal that would go all the way to the floor and the vehicle would fail to stop normally. The first two (2) times where at low speed approaching a gas pump. More frighteningly the third time was at 45 MPH with my young daughter in the vehicle and evasive maneuvers had to be mad to avaoid a collision. After the first time I had the brake pads changed. Earlier on the day of the third incident my vehicle was at a national service center for a brake inspection, because of the alarm from the second incident, and no issue was found. The issue is completely random with no noise, dash lights, warning, or indication of impending failure at all. I have read multiple accounts of 2013 Ford Edge drivers with accounts matching mine detail for detail. Reports of multiple brake booster and master cylinder replacements and HCU replacements with no success. This is extremely dangerous and will eventually result in the loss of life for someone. This needs to be addressed by Ford via recall immediately.
NHTSA ODI #11524091
Mileage unknown · May 22, 2023
Electrical System
I was driving when my car suddenly shut off WHILE I WAS ON THE FREEWAY!! the steering wheel became locked and I couldn’t even steer it off the road. It started stalling while driving too.
NHTSA ODI #11523307
Mileage unknown · May 19, 2023
Service Brakes
With no warning lights or other apparent issues brake pressure suddenly disappeared resulting in the brake pedal sinking to the floorboard before the vehicle would even slow down or stop. This first happened in September 2022. The issue can better be described in both NHTSA Complaints 11339440 and 11343191. The brake master c…
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With no warning lights or other apparent issues brake pressure suddenly disappeared resulting in the brake pedal sinking to the floorboard before the vehicle would even slow down or stop. This first happened in September 2022. The issue can better be described in both NHTSA Complaints 11339440 and 11343191. The brake master cylinder was replaced. It worked until May 2023 and I am now having the same issue. There is almost no brake pressure. The problem has yet to be resolved. This is a very serious safety risk for both the passengers of this vehicle and others on the road. It is almost impossible to come to a full stop within a few seconds.
NHTSA ODI #11522817
48,000 miles · May 18, 2023
Service Brakes, Hydraulic
The contact’s daughter owns a 2013 Ford Edge. The contact stated that while his daughter was driving at an undisclosed speed, his daughter had to apply added pressure to the brake pedal to coast the vehicle to a stop. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that…
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The contact’s daughter owns a 2013 Ford Edge. The contact stated that while his daughter was driving at an undisclosed speed, his daughter had to apply added pressure to the brake pedal to coast the vehicle to a stop. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the vacuum pump and brake booster had failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in Customer Satisfaction Program Number: 13N02. The failure mileage was approximately 48,000.
NHTSA ODI #11522656
Mileage unknown · May 10, 2023
Service Brakes
The brakes failed to function with no warning whatsoever! The pedal immediately went to the floor with no result. This would have cause an accident had we not been on an empty road with no traffic. The vehicle is available for inspection. The is a HUGE risk to the safety of my family and other drivers and pedestrians who mig…
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The brakes failed to function with no warning whatsoever! The pedal immediately went to the floor with no result. This would have cause an accident had we not been on an empty road with no traffic. The vehicle is available for inspection. The is a HUGE risk to the safety of my family and other drivers and pedestrians who might be struck by a vehicle that cannot stop. This can definitely result in severe injuries or death. The vehicle was taken to a repair shop where the problem could not be duplicated, even though they tried by slowly driving the vehicle for 2 days. For precautions sake, the rotors and pads were replaced and the brake system components checked and fluid bled. We then took the vehicle back and drove it for about a week in various traffic situations without incident. Today, the same failure occurred. By shear grace of God, we were on a road with no traffic again! I have now been reading all the reports on this NHTSA site and am extremely concerned that NHTSA has not forced a recall. This is clearly a repetitive and frequent issue. with Ford Edge vehicles! DO SOMETHING NOW BEFORE SOMEONE DIES OR IS SERIOUSLY INJURED. There were no warning lamps, messages or other symptoms of the problem prior to the failure. This first appeared April, 2023.
NHTSA ODI #11521345
Mileage unknown · May 9, 2023
Electrical System
My driver door ajar light comes on and stays on if you start the Ford Edge before shutting the door. If you turn off the car then shut the driver door wait a min then start the Edge then the door ajar light does not come on. And sometimes it doesn't matter the door ajar light comes on anyway. It has something to do with either t…
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My driver door ajar light comes on and stays on if you start the Ford Edge before shutting the door. If you turn off the car then shut the driver door wait a min then start the Edge then the door ajar light does not come on. And sometimes it doesn't matter the door ajar light comes on anyway. It has something to do with either the sensor or door latch. I believe it is unsafe cause you don't know if its just on or if your door is really shut as you drive around. Also when it on while you are driving when stopping at a red light the screen comes on telling you to put the car in park. It doesn't make since to me. I haven't had it looked at cause can't afford the service call. This started happening in Sept 2022. The passenger door had the same problem and was fixed upon buying my Ford Edge. I don't have proof of it but I can show someone.
NHTSA ODI #11521240
88,000 miles · Apr 27, 2023
Latches/locks/linkages
The contact owns a 2013 Ford Edge. The contact stated that while operating the vehicle, the door ajar message was displayed. The contact stated that the front and rear driver’s side doors were unsecured. During the failure, the car alarm activated, and the interior dome light remained illuminated. The cause of the failure was no…
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The contact owns a 2013 Ford Edge. The contact stated that while operating the vehicle, the door ajar message was displayed. The contact stated that the front and rear driver’s side doors were unsecured. During the failure, the car alarm activated, and the interior dome light remained illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 88,000.
NHTSA ODI #11519217
55,000 miles · Apr 26, 2023
Back Over Prevention
The contact owns a 2013 Ford Edge. The contact stated that while operating the vehicle in reverse, the backup camera sometimes became inoperable and would not display an image. The vehicle was taken the local dealer who diagnosed that the camera was faulty and needed to be replaced. The vehicle was not repaired. The contact was …
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The contact owns a 2013 Ford Edge. The contact stated that while operating the vehicle in reverse, the backup camera sometimes became inoperable and would not display an image. The vehicle was taken the local dealer who diagnosed that the camera was faulty and needed to be replaced. The vehicle was not repaired. The contact was notified of the failure, but no assistance was offered. The failure mileage was 55,000.
NHTSA ODI #11519030
Mileage unknown · Apr 24, 2023
Service Brakes
My 2013 Ford Edge is making a hissing noise when the brakes are applied. It has been a few months; I’ve tried to brush it off that it was just my imagination because my brakes are working (for now), there is nothing leaking, but now there is also a jerk feeling. As I’m driving and then slow down, somewhere between 35-40 mph, the…
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My 2013 Ford Edge is making a hissing noise when the brakes are applied. It has been a few months; I’ve tried to brush it off that it was just my imagination because my brakes are working (for now), there is nothing leaking, but now there is also a jerk feeling. As I’m driving and then slow down, somewhere between 35-40 mph, there is a little jerk or “hiccup” feeling. I have noticed that sometimes the pedal feels hard to press. I’m worried what is going on will eventually cause my brakes to fail and cause injury. Nothing has been inspected yet, but I did research and see that there is a recall for this exact problem. However, I have not received anything in the mail regarding this. I looked up my VIN and found there are 0 recalls for my vehicle. I believe that my vehicle should be included in this recall.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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