NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,444 reports45,000 miles · Oct 4, 2016
Electrical System
DRIVER SIDE DOOR AJAR ALARM CONTINUES TO GO OFF, MY DOORS WILL NOT LOCK, DOME LIGHT STAYS ON WHICH IS DISTRACTING AND UNSAFE, WHEN SLOWING DOWN TO STOP, ALARM GOES OFF TO "PUT CAR IN PARK", WHICH IS DISTRACTING. EXTERIOR LIGHTS AND INSIDE INSTRUMENT PANEL STAYS LIT UP AFTER CAR TURNED OFF, HAS DRAINED MY BATTERY. THIS HAS BEEN G…
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DRIVER SIDE DOOR AJAR ALARM CONTINUES TO GO OFF, MY DOORS WILL NOT LOCK, DOME LIGHT STAYS ON WHICH IS DISTRACTING AND UNSAFE, WHEN SLOWING DOWN TO STOP, ALARM GOES OFF TO "PUT CAR IN PARK", WHICH IS DISTRACTING. EXTERIOR LIGHTS AND INSIDE INSTRUMENT PANEL STAYS LIT UP AFTER CAR TURNED OFF, HAS DRAINED MY BATTERY. THIS HAS BEEN GOING ON FOR 1.5 YEARS.
NHTSA ODI #10913838
55,000 miles · Oct 4, 2016
Electrical System
DRIVER DOOR AJAR ALARM INDICATOR IS ON ALL THE TIME EVEN WHEN THE DOOR IS CLOSED. THE AUTO LOCKING SYSTEM DOES NOT WORK, INTERIOR LIGHT STAYS ON. IN MOTION OR STATIONARY, UNDER ALL CONDITIONS.
NHTSA ODI #10913819
20,000 miles · Oct 4, 2016
Unknown Or Other
THE WARNING "DOOR AJAR" ON DRIVER'S DOOR KEEPS DINGING EVEN THOUGH DOOR IS LATCHED. SOMETIMES SLAMMING THE DOOR ONCE (OR 3-8 TIMES) WILL GET THE WARNING OFF THE DISPLAY PANEL. MANY TIMES I HAVE TO LISTEN TO THE WARNING THE WHOLE TIME I'M DRIVING AS IT INSISTS THAT THE DOOR IS AJAR. VERY ANNOYING TO THE POINT OF BEING A DRIVIN…
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THE WARNING "DOOR AJAR" ON DRIVER'S DOOR KEEPS DINGING EVEN THOUGH DOOR IS LATCHED. SOMETIMES SLAMMING THE DOOR ONCE (OR 3-8 TIMES) WILL GET THE WARNING OFF THE DISPLAY PANEL. MANY TIMES I HAVE TO LISTEN TO THE WARNING THE WHOLE TIME I'M DRIVING AS IT INSISTS THAT THE DOOR IS AJAR. VERY ANNOYING TO THE POINT OF BEING A DRIVING DISTRACTION!
NHTSA ODI #10913794
32,000 miles · Oct 4, 2016
Electrical SystemElectronic Stability Control (esc)
THE "DRIVER DOOR AJAR" LIGHT DOES NOT TURN OFF WHEN YOU CLOSE THE DOOR. IT WILL REMAIN ON THE ENTIRE TIME THE VEHICLE IS BEING DRIVEN. THE LIGHTS WILL STAY ON WHEN YOU ARE NOT IN THE VEHICLE AND WHEN DRIVING AT NIGHT. UNABLE TO LOCK THE DOORS FROM THE KEYPAD BECAUSE THE VEHICLE THINKS THE DOOR IS STILL OPEN. THE HORN BEEPS TWICE…
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THE "DRIVER DOOR AJAR" LIGHT DOES NOT TURN OFF WHEN YOU CLOSE THE DOOR. IT WILL REMAIN ON THE ENTIRE TIME THE VEHICLE IS BEING DRIVEN. THE LIGHTS WILL STAY ON WHEN YOU ARE NOT IN THE VEHICLE AND WHEN DRIVING AT NIGHT. UNABLE TO LOCK THE DOORS FROM THE KEYPAD BECAUSE THE VEHICLE THINKS THE DOOR IS STILL OPEN. THE HORN BEEPS TWICE WHEN YOU TRY TO LOCK THE VEHICLE WITH THE KEY FOB INDICATING THAT THE DOOR IS OPEN. THE RADIO WILL ALSO REMAIN ON AFTER YOU EXIT THE VEHICLE AND LOCK THE DOORS.
NHTSA ODI #10913787
50,000 miles · Oct 4, 2016
Electrical SystemExterior Lighting
DOOR AJAR LIGHT ON DASH CONTINUES TO STAY LIT AFTER DOOR IS CLOSED. THIS CREATES AN ISSUE AS THE DOOR LOCKS WILL NOT ENGAGE WHEN THE VEHICLE IS RUNNING.
NHTSA ODI #10913753
74,000 miles · Oct 4, 2016
Unknown Or Other
THE DOOR AJAR LIGHT REMAINS ON FOR THE DRIVER SIDE DOOR ALTHOUGH THE DOOR IS LATCHED PROPERLY. THIS HAPPENED AND WAS "FIXED" WITH A NEW SENSOR 1 YR AGO. NOW IT HAS STARTED AGAIN. WHILE THE LIGHT IS ON THE DOORS DO NOT AUTOMATICALLY LOCK WHILE DRIVING (ESPECIALLY DANGEROUS WITH 2 KIDS), THE LIGHTS INSIDE REMAIN ON AFTER THE CAR…
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THE DOOR AJAR LIGHT REMAINS ON FOR THE DRIVER SIDE DOOR ALTHOUGH THE DOOR IS LATCHED PROPERLY. THIS HAPPENED AND WAS "FIXED" WITH A NEW SENSOR 1 YR AGO. NOW IT HAS STARTED AGAIN. WHILE THE LIGHT IS ON THE DOORS DO NOT AUTOMATICALLY LOCK WHILE DRIVING (ESPECIALLY DANGEROUS WITH 2 KIDS), THE LIGHTS INSIDE REMAIN ON AFTER THE CAR IS SHUT OFF (ALTHOUGH I CANNOT PROVE IT IS RELATED TO THIS I HAVE ALREADY CHANGED THE BATTERY ONCE ON THIS CAR), IF THE CAR IS LOCKED WHILE OFF AT TIMES THE SENSOR TRIPS ITSELF AND THEN THE ALARM STARTS GOING OFF ON ITS OWN RANDOMLY, THEREFOR NOW I HAVE TO LEAVE THE CAR UNLOCKED SO THAT THE ALARM DOES NOT BOTHER MY NEIGHBORS IN THE MIDDLE OF THE NIGHT.
NHTSA ODI #10913751
33,000 miles · Oct 4, 2016
EngineVehicle Speed Control
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE QUICKLY, THE VEHICLE STALLED. THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE O…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE QUICKLY, THE VEHICLE STALLED. THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
NHTSA ODI #10913746
96,000 miles · Oct 4, 2016
Electrical System
THE DOOR AJAR LIGHT IS CONTINUALLY ON, RARELY DOES THE DOOR SHUT AND THE LIGHT GOES OFF. THIS LEAVES THE INTERIOR LIGHTS ON EXTENDED PERIODS OF TIME AND IS A SAFETY ISSUE AS THE DOOR IS NOT SECURE. THE CAR DOES THIS BOTH WHEN STATIONARY AND IN MOTION.
NHTSA ODI #10913579
66,000 miles · Oct 4, 2016
Unknown Or Other
DOOR AJAR LIGHT REMAINS ON EVEN THOUGH DOOR IS OBVIOUSLY CLOSED. INTERIOR LIGHT STAYS ON UNTIL CAR ACCELERATES BEYOND 5 MPH (?) AND DOOR AJAR LIGHT STAYS ON FOR LENGTH OF TRIP. 'SHIFT TO PARK' YELLOW WARNING APPEARS WHILST DRIVING BUT STOPPED AT A LIGHT. WHEN CLOSING AND LOCKING DOOR AFTER PARKING, CAR HONKS TWICE SIGNIFYING UNL…
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DOOR AJAR LIGHT REMAINS ON EVEN THOUGH DOOR IS OBVIOUSLY CLOSED. INTERIOR LIGHT STAYS ON UNTIL CAR ACCELERATES BEYOND 5 MPH (?) AND DOOR AJAR LIGHT STAYS ON FOR LENGTH OF TRIP. 'SHIFT TO PARK' YELLOW WARNING APPEARS WHILST DRIVING BUT STOPPED AT A LIGHT. WHEN CLOSING AND LOCKING DOOR AFTER PARKING, CAR HONKS TWICE SIGNIFYING UNLOCKED DOOR. LIGHT STAYS ON, POSSIBLY DRAINING BATTERY.
NHTSA ODI #10913568
80,000 miles · Oct 3, 2016
Unknown Or Other
DOOR LATCH ON DRIVERS DOOR DOES NOT TURN CAR COMPUTER OFF WHEN IT IS OPENED. COMPUTER AND RADIO WILL REMAIN ON UNLESS PASSENGER DOOR IS OPENED AND CLOSED. CAUSING A DRAIN ON THE BATTERY CAUSING IT TO BE REPLACED. THERE IS NO ALARM WARNING WHEN DRIVERS DOORS IS OPENED. THE SENOR IS NOT WORKING AT ALL. WHILE DRIVING ON ANY ROAD …
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DOOR LATCH ON DRIVERS DOOR DOES NOT TURN CAR COMPUTER OFF WHEN IT IS OPENED. COMPUTER AND RADIO WILL REMAIN ON UNLESS PASSENGER DOOR IS OPENED AND CLOSED. CAUSING A DRAIN ON THE BATTERY CAUSING IT TO BE REPLACED. THERE IS NO ALARM WARNING WHEN DRIVERS DOORS IS OPENED. THE SENOR IS NOT WORKING AT ALL. WHILE DRIVING ON ANY ROAD THE SENSOR WILL NOT NOTIFY YOU THAT YOUR DRIVERS DOOR IS OPENED OR NOT CLOSED CORRECTLY. THE DOOR COULD OPEN WHILE DRIVING I HAVE TAKEN IT TO THE DEALERSHIP AND WAS ADVISED BY THE SERVICE ADVISER THAT IT IS A KNOWN SAFETY ISSUE BUT I SHOULD WAIT FOR THE RECALL TO GET IT FIXED. THEY HAVE HAD A LOT OF COMPLAINTS ABOUT THE DOOR LATCH AND SENSORS NOTICED THE ISSUE AND HAD IT IN THE SHOP 7/14/2016 FOR THIS ISSUE AFTER NOTICING THE DOOR WAS NOT CLOSED WHILE TRAVELING DOWN THE ROAD ABOUT TO GET ON FREEWAY AND NO ALERTS OR WARNING SIGNS NO LIGHTS NOTHING THIS IS A ACCIDENT WAITING TO HAPPEN AND A HUGE SAFETY ISSUE TO MY FAMILY
NHTSA ODI #10913564
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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