NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,444 reports31,000 miles · Oct 23, 2016
Electrical SystemExterior LightingStructure
MY CAR, FORD EDGE 2013 HAS A PROBLEM WITH THE DRIVER DOOR SENSOR WHICH SHOWS THAT THE DOOR IS NOT CLOSED CAUSING THE ALARM BELL TO STAY ON, THE INTERIOR LIGHTS WON'T TURN OFF, HAD TO HAVE A JUMP START. TOOK TO FORD DEALER AND WAS CHARGED FOR REPAIR. QUITE EXPENSIVE FOR ME TO PAY FOR WHAT FORD SHOULD BE PAYING FOR. I UNDERSTAND T…
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MY CAR, FORD EDGE 2013 HAS A PROBLEM WITH THE DRIVER DOOR SENSOR WHICH SHOWS THAT THE DOOR IS NOT CLOSED CAUSING THE ALARM BELL TO STAY ON, THE INTERIOR LIGHTS WON'T TURN OFF, HAD TO HAVE A JUMP START. TOOK TO FORD DEALER AND WAS CHARGED FOR REPAIR. QUITE EXPENSIVE FOR ME TO PAY FOR WHAT FORD SHOULD BE PAYING FOR. I UNDERSTAND THAT ARE QUITE A LARGE NUMBER OF OWNERS WITH THE SAME PROBLEM. ALSO SMELL EXHAUST FUMES WHEN SHUTTING SHUTTING OFF THE ENGINE AS I GET OUT OF THE CAR. COMING FROM ENGINE COMPARTMENT. UNDERSTAND THIS IS ALSO A PROBLEM FOR OTHER OWNERS. THESE FACTORS TOGETHER SHOULD BE REASON FOR THE NHTSA TO GET INVOLVED AND FORCE A RECALL TO REVIEW OUR GROUPS PROBLEMS. I PAID $229.00 TO CLEAN CONTACTS. NEW PARTS MUCH MORE EXPENSIVE. HELP US WITH THIS.
NHTSA ODI #10918149
26,000 miles · Oct 21, 2016
Power Train
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE HESITATED AND MADE A LOUD BANGING NOISE. THE CONTACT STATED THAT THE GEAR DID NOT FEEL PROPERLY ENGAGED. WHEN THE VEHICLE WAS IN DRIVE, IT STARTED TO ROLL BACKWARDS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER FOR A WEEK, BUT THE FAILURE WAS UNAB…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE HESITATED AND MADE A LOUD BANGING NOISE. THE CONTACT STATED THAT THE GEAR DID NOT FEEL PROPERLY ENGAGED. WHEN THE VEHICLE WAS IN DRIVE, IT STARTED TO ROLL BACKWARDS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER FOR A WEEK, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
NHTSA ODI #10917957
Mileage unknown · Oct 21, 2016
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE "DOOR AJAR" INDICATOR ILLUMINATED WHEN THE DOORS WERE CLOSED. WHEN THE CONTACT MANAGED TO GET THE "DOOR AJAR" INDICATOR TO GO OFF, IT CAME BACK ON WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
NHTSA ODI #10917896
Mileage unknown · Oct 21, 2016
Electrical System
I HAVE OWNED THIS VEHICLE FOR LESS THAN A YEAR AND 2 MONTHS AFTER PURCHASING IT THE DOOR AJAR LIGHT CAME ON. IT COMES ON EVERYTIME I START THE CAR. A MESSAGE APPEARS SAYING TO PUT THE CAR IN PARK AND SHUT THE DOOR, I HAVE DONE THIS NUMEROUS TIMES TO NO AVAIL. I HAVE TIRED DRIVING FORWARD AND OPENING THE DOOR THEN SHUTTING IT WHI…
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I HAVE OWNED THIS VEHICLE FOR LESS THAN A YEAR AND 2 MONTHS AFTER PURCHASING IT THE DOOR AJAR LIGHT CAME ON. IT COMES ON EVERYTIME I START THE CAR. A MESSAGE APPEARS SAYING TO PUT THE CAR IN PARK AND SHUT THE DOOR, I HAVE DONE THIS NUMEROUS TIMES TO NO AVAIL. I HAVE TIRED DRIVING FORWARD AND OPENING THE DOOR THEN SHUTTING IT WHILE STILL DRIVING FORWARD SLOWLY (SOMETIMES THIS WILL WORK TEMPORARILY) AND I HAVE ALSO TIRED DOING THE SAME IN REVERSE. I HAVE CALLED FORD AND BEEN TOLD TO TAKE IT TO A FORD DEALERSHIP FOR A DIAGNOSTIC TEST. THE TEST IS GOING TO COST $120 PLUS TAX THEN THE PARTS AND LABOR SO I'M LOOKING AT A COST OF $500 OR MORE! FORD KNOWS THIS VEHICLE HAS THIS ISSUE, SO WHY DON'T THEY DO A RECALL. I LIVE IN A RURAL AREA WHERE WE HAVE BEAR AND MOUNTAIN LIONS AND I STAND OUTSIDE FOR 10 MINUTES OR MORE WAITING FOR THE INTERIOR LIGHTS TO GO OFF, WHEN THEY STILL DON'T, I AROUND THE CAR AND OPEN AND CLOSE ALL THE DOORS AGAIN AND WAIT SOME MORE. (AS A WOMEN I TRULY AM NERVOUS WHILE I'M OUT THERE) NOT TO MENTION HAVING TO DRIVE AT NIGHT HOPING I WON'T GET A TICKET BECAUSE THE INTERIOR LIGHTS STAY ON. NO WONDER WHY CONSUMERS GET MAD AND DON'T WANT TO BUY AMERICAN MADE PRODUCTS ANYMORE. COME ON FORD MAKE THE RECALL HAPPEN ALREADY!!!!! *TR
NHTSA ODI #10917883
74,000 miles · Oct 21, 2016
Fuel/propulsion System
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE ENGINE WAS OPERATING, THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT FUEL LEAKED FROM A FUEL LINE UNDER THE HOOD. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FA…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE ENGINE WAS OPERATING, THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT FUEL LEAKED FROM A FUEL LINE UNDER THE HOOD. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000. UPDATED 01/10/17*LJ CONSUMER STATED SHE COULD SMELL GASOLINE COMING THROUGH HEAT VENTS WHEN SHE OUT OF THE CAR COULD SMELL GAS OUTSIDE FRONT END OF CAR. HUSBAND LOOKED UNDER THE HOOD AND GAS SPEWING FROM A HOSE ON TOP OF THE MOTOR ON TO EXHAUST MANIFOLD. LOUISBURG FORD CHARGED $600.00 TO FIX THE DEFECT SAYING THERE WAS NO RECALL AND WOULDN'T COVER COST OF REPAIR AND NOT CONCERNED OF POSSIBLE OUT COME IF THIS CAUSED EXPLOSION. UPDATED 6/25/18*JB
NHTSA ODI #10917739
8,000 miles · Oct 20, 2016
Structure
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR REAR HATCH WOULD NOT OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,000.
NHTSA ODI #10917598
40,000 miles · Oct 18, 2016
Electrical SystemExterior Lighting
SUDDENLY THE VEHICLE NO LONGER REGISTERED ONE OF THE DOORS AS BEING CLOSED. IT ALWAYS HAD THE DOOR AJAR WARNING ON THE SCREEN AND THE DOME LIGHTS STAYED ON AND DOORS WOULDN'T LOCK WHILE DRIVING AS IF A DOOR WAS OPEN. THIS MADE IT DIFFICULT TO DRIVE AT NIGHT BECAUSE ALL THE LIGHTS WOULD BE ON IN THE CAR. ALSO, MY 4 YEAR OLD WAS A…
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SUDDENLY THE VEHICLE NO LONGER REGISTERED ONE OF THE DOORS AS BEING CLOSED. IT ALWAYS HAD THE DOOR AJAR WARNING ON THE SCREEN AND THE DOME LIGHTS STAYED ON AND DOORS WOULDN'T LOCK WHILE DRIVING AS IF A DOOR WAS OPEN. THIS MADE IT DIFFICULT TO DRIVE AT NIGHT BECAUSE ALL THE LIGHTS WOULD BE ON IN THE CAR. ALSO, MY 4 YEAR OLD WAS ABLE TO REACH AND OPEN THE DOOR WHILE THE CAR WAS IN MOTION SO I HAD TO TAKE THE CAR INTO THE DEALERSHIP TO HAVE IT FIXED IMMEDIATELY BEFORE ONE OF MY CHILDREN WAS HURT. THE CAR ONLY HAS APPROXIMATELY 40,000 MILES ON IT AND IS WELL CARED FOR BUT OUT OF WARRANTY SO THE REPAIR COST US 474$ AND I WAS OUT OF A VEHICLE FOR TWO DAYS. *TR
NHTSA ODI #10916859
38,000 miles · Oct 18, 2016
Electrical System
DOOR AJAR WARNING DESPITE DOOR BEING CLOSED. DOORS REMAIN UNLOCKED AND INTERIOR LIGHTS REMAIN ON.
NHTSA ODI #10916842
34,800 miles · Oct 18, 2016
Latches/locks/linkagesStructure
WE RECENTLY HEARD THAT THE EDGE WAS BEING INVESTIGATED BECAUSE OF PROBLEMS WITH THE DOOR LATCH. WE WANT TO REPORT THAT WE HAVE HAD THAT PROBLEM. WE BOUGHT A 2013 EDGE IN DEC 2015. DURING THE FIRST WEEK WE STARTED GETTING THE WARNING MESSAGE THAT THE DRIVER'S DOOR WAS OPEN WHEN IT WAS ACTUALLY NOT. IT DID NOT HAPPEN EVERY TIM…
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WE RECENTLY HEARD THAT THE EDGE WAS BEING INVESTIGATED BECAUSE OF PROBLEMS WITH THE DOOR LATCH. WE WANT TO REPORT THAT WE HAVE HAD THAT PROBLEM. WE BOUGHT A 2013 EDGE IN DEC 2015. DURING THE FIRST WEEK WE STARTED GETTING THE WARNING MESSAGE THAT THE DRIVER'S DOOR WAS OPEN WHEN IT WAS ACTUALLY NOT. IT DID NOT HAPPEN EVERY TIME WE DROVE THE CAR, BUT WHEN IT DID HAPPEN, THE MESSAGE KEPT REPEATING & THERE WAS NO WAY TO STOP IT. ON JULY 26, 2016, WE TOOK IT TO THE DEALER & FOUND OUT THE PROBLEM WAS THE DOOR LATCH. IT COST $486.57 FOR REPLACEMENT (SEE INVOICE). WHEN I HEARD ABOUT THE INVESTIGATION, I TALKED TO THE MANAGER AT THE DEALERSHIP & HE SAID THAT IT WAS 'POSSIBLE' THAT WE WOULD BE REIMBURSED BY FORD IF A RECALL WERE ISSUED. ANOTHER FORD WORKER IN THE SERVICE DEPARTMENT SAID HE DOES NOT THINK THERE WILL BE A RECALL BECAUSE THERE HAVE NOT BEEN THAT MANY INCIDENTS. AN ONGOING INVESTIGATION INDICATES THAT THERE MUST HAVE BEEN PLENTY OF INCIDENTS. IF THIS IS A DESIGN FLAW, FORD SHOULD BE HELD RESPONSIBLE. WE ARE LIVING ON SOCIAL SECURITY AND $486.57 IS A SUBSTANTIAL PART OF OUR INCOME. WE SHOULD NOT HAVE TO PAY FOR FORD'S MISTAKE. WE URGE YOU TO ISSUE A RECALL SO THAT WE CAN ATTEMPT TO OBTAIN REIMBURSEMENT. *TR
NHTSA ODI #10916744
1,000 miles · Oct 18, 2016
Wheels
CLAD WHEEL RUBBED A CURB WHILE VEHICLE HAD LESS THAN 1000 MILES, LOCAL DEALER ADVISED THIS WASN'T WARRANTED, PAID $1000.+ TO HAVE A NEW RIM ORDERED AND INSTALLED WITHIN LESS THAN TWO MONTHS THIS SAME WHEEL (WITH THE OTHER OWNER DRIVING) RUBBED THE CURB AND ONCE AGAIN, RIM WAS RUINED. IT HAS SHARP JAGS JUST LIKE RAZORS, WE JUST R…
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CLAD WHEEL RUBBED A CURB WHILE VEHICLE HAD LESS THAN 1000 MILES, LOCAL DEALER ADVISED THIS WASN'T WARRANTED, PAID $1000.+ TO HAVE A NEW RIM ORDERED AND INSTALLED WITHIN LESS THAN TWO MONTHS THIS SAME WHEEL (WITH THE OTHER OWNER DRIVING) RUBBED THE CURB AND ONCE AGAIN, RIM WAS RUINED. IT HAS SHARP JAGS JUST LIKE RAZORS, WE JUST REFUSE TO PAY ANOTHER $1000.+ FOR ANOTHER WORTHLESS RIM WRAPPED IN FOIL. THE OTHER COMPLAINT IS THE FUEL FILL DOOR COVER LATCH IS NO LONGER WORKING, FUEL DOOR STANDS AJAR AT ALL TIMES. PHOTOS OF BOTH ATTACHED. DATES WHEN HAPPENED ARE APPROXIMATE, 1ST WHEEL WAS WITHIN 1ST MONTH OR SO AFTER AUTO WAS PURCHASED. FUEL FILLER DOOR LATCH WAS WITHIN THE PAST MONTH,APPROXIMATELY SEPTEMBER 10, 2016., WE DID NOT KNOW ANYTHING WAS WRONG WITH IT AND A CO-WORKER JUST ASKED WHAT HAD HAPPENED TO IT, WE WERE NOT AWARE ANYTHING WAS WRONG WITH IT. *NOTE, MILEAGE ON NEXT PAGE IS FOR FIRST RIM, PROBABLY SECOND RIM DAMAGE IN PHOTOS, WAS WITHIN ANOTHER MONTH FROM FIRST ONE DAMAGED. DEALER KEPT FIRST RIM AFTER THEY REPLACED IT, DID NOT RETURN TO US. *TR
NHTSA ODI #10916711
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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