NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,444 reportsMileage unknown · Mar 11, 2025
Service Brakes
1 month after replacing the break booster, the modules that control the ABS system went out. I have taken the vehicle to multiple mechanics and no one is able to get the part. They said Ford is no longer manufacturing the replacement. When I called the Ford dealership and tried to get it repaired, they said the part is on back o…
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1 month after replacing the break booster, the modules that control the ABS system went out. I have taken the vehicle to multiple mechanics and no one is able to get the part. They said Ford is no longer manufacturing the replacement. When I called the Ford dealership and tried to get it repaired, they said the part is on back order with no date for when it will be available. I am now forced to drive without ABS breaks and I worry about having to slam on my brakes and my car sliding out of control. I live in a very high traffic area and have to commute a lot on the interstates due to work.
NHTSA ODI #11647600
129,211 miles · Mar 10, 2025
Service Brakes, Hydraulic
The contact owns a 2013 Ford Edge. The contact stated that the brake pedal was depressed and went to the floorboard. There was no warning light illuminated. The vehicle was initially taken to a dealer where the hydro booster was replaced; however, the failure returned immediately after repair. The vehicle was then repaired with …
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The contact owns a 2013 Ford Edge. The contact stated that the brake pedal was depressed and went to the floorboard. There was no warning light illuminated. The vehicle was initially taken to a dealer where the hydro booster was replaced; however, the failure returned immediately after repair. The vehicle was then repaired with a different hydro booster by the same dealer; however, the failure persisted. The vehicle was taken back to the dealer and the contact was informed that both the HCU (Hydraulic Control Unit) and brake master cylinder needed to be replaced. The vehicle was taken to an independent mechanic where the HCU and brake master cylinder were replaced; however, the failure persisted. The vehicle was taken back to the independent mechanic however, the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the VIN for the failure. The contact was provided a case number. The failure mileage was 129,211.
NHTSA ODI #11647433
Mileage unknown · Feb 25, 2025
Electrical SystemExterior LightingStructure
Driving on the highway at night when suddenly the door alarm rings, dome light turned on causing driver to lose focus/control. Was driving at 60mph when the sensor faulted. The alarm/notification turns on at random times causing the vehicle to have the light stay on and drain battery. This is causing the driver unsure if the doo…
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Driving on the highway at night when suddenly the door alarm rings, dome light turned on causing driver to lose focus/control. Was driving at 60mph when the sensor faulted. The alarm/notification turns on at random times causing the vehicle to have the light stay on and drain battery. This is causing the driver unsure if the door is properly closed and risking the door opening in case of an accident. Problem has persisted.
NHTSA ODI #11644870
Mileage unknown · Feb 19, 2025
Power TrainService Brakes
Brake booster went out twice and had to be replaced both times ( Jan 2022 and Jan 2023). Now I have HCU failure and lost braking. ( Dec. 2024). I also had a drive Shaft failure for inspection ( Oct. 2024). My car has 60,000 miles on it. I contacted Ford Corporation and my Ford dealership and my Vin is not part of the recalls for…
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Brake booster went out twice and had to be replaced both times ( Jan 2022 and Jan 2023). Now I have HCU failure and lost braking. ( Dec. 2024). I also had a drive Shaft failure for inspection ( Oct. 2024). My car has 60,000 miles on it. I contacted Ford Corporation and my Ford dealership and my Vin is not part of the recalls for any of these issues. However my model year and manufacturer location were part of a recall for all three of these systems. My car has been serviced by a Ford authorized dealer each time. My braking system continues to be unreliable and scary to drive.
NHTSA ODI #11643640
Mileage unknown · Feb 7, 2025
Electrical SystemService BrakesSteering
If you hit a pot hole or a bump on the road the brake pedal makes a weird sound and then the brake goes all the way to the floorboard when trying to apply brakes and doesn't come to an immediate stop. The wrench light has come on or the symbol that has the car and wavy lines for traction control will turn on all of a sudden and…
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If you hit a pot hole or a bump on the road the brake pedal makes a weird sound and then the brake goes all the way to the floorboard when trying to apply brakes and doesn't come to an immediate stop. The wrench light has come on or the symbol that has the car and wavy lines for traction control will turn on all of a sudden and then the car shuts off in the middle of the road while driving putting my life in danger. It also doesn't accelerate all of a sudden and loses power while driving putting my life in danger. When you put the car in park the car still jerks forward even after the car is in park and off. It also makes a clicking sound as if it goes into gear after you have turned the car off and park has been engaged. The headlights keep shutting off while driving or dimming in their own. The motormount screws came undone and I had to get it repaired. The power steering keeps losing the fluid and makes a loud grinding noise especially during cold weather. Makes a loud whistle sound like a turbo jet engine when it's cold and you start driving. The rear driverside door latch keeps making the car alert that the door is open when it is not. The recall only shows door latch for a different door and dealership won't repair with recall notice because the notice doesn't say all door latches and is specific to a different door. The car is unsafe to drive but it's the only car I have and the last time I took it to get repairs they kept it for a month and my it off pocket costs were close to $1600 dollars which put me in a financial strain. I can not afford to be without my car for that long again and pay for things that shouldn't be falling apart and putting my child's and my life in danger.
NHTSA ODI #11641244
134,460 miles · Jan 31, 2025
Service Brakes, Hydraulic
The contact owns a 2013 Ford Edge. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed; however, the pedal became stiff with an abnormal hissing sound. The contact stated that on several occasions, the check engine warning light illuminated, and the vehicle stalled. The veh…
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The contact owns a 2013 Ford Edge. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed; however, the pedal became stiff with an abnormal hissing sound. The contact stated that on several occasions, the check engine warning light illuminated, and the vehicle stalled. The vehicle was restarted after each failure. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the brake booster needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 134,460.
NHTSA ODI #11639813
Mileage unknown · Jan 24, 2025
Electrical System
The screen just completely goes white off and on no matter when you’re driving. I turned the car off and on, and it still would do it.. I don’t know why it happens. Sometimes it also won’t even connect to Bluetooth.. I can turn my phone off and on, and it still won’t connect to it.. something is definitely wrong with it.
NHTSA ODI #11638407
145,916 miles · Jan 7, 2025
Service Brakes, Hydraulic
The contact owns a 2013 Ford Edge. The contact stated while driving approximately 41 MPH, the contact attempted to depress the brake pedal; however, the brake pedal was loose, and the vehicle became difficult to maneuver. No warning light was illuminated. The contact researched and was made aware of an undisclosed recall; howeve…
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The contact owns a 2013 Ford Edge. The contact stated while driving approximately 41 MPH, the contact attempted to depress the brake pedal; however, the brake pedal was loose, and the vehicle became difficult to maneuver. No warning light was illuminated. The contact researched and was made aware of an undisclosed recall; however, the VIN was not included. The vehicle was taken to an independent mechanic to be diagnosed; however, the diagnostic result was unknown. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 145,916.
NHTSA ODI #11634669
117,000 miles · Dec 26, 2024
Service Brakes
The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the contact noticed that the brake pedal became inoperable. The contact stated the brake pedal was depressed and traveled to the floorboard with no warning light illuminated. The vehicle was able to restart. The vehicle was taken t…
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The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the contact noticed that the brake pedal became inoperable. The contact stated the brake pedal was depressed and traveled to the floorboard with no warning light illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic where it was diagnosed that the brake boosters failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 117,000.
NHTSA ODI #11632442
Mileage unknown · Dec 17, 2024
Service Brakes
Driving in traffic. Hissing sound from brake pedal, stiff brake pedal, delayed stopping after pushing brake pedal, I almost ran into car ahead of me, unpredictable how long it takes to stop, stalled at red light, I have to push as hard as I can to stop vehicle. Bad brake booster. I can barely drive this. It’s not safe.
NHTSA ODI #11631321
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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