IllustrationDOOR AJAR WARNING COMES ON WHEN THE DOOR IS CLOSED. CAUSED DOME LIGHT TO STAY ON AND HAS DRAINED THE BATTERY. ONLY SOLUTION IS TO SLAM THE DOOR.
2013 Ford Edge
Owner reports · Recalls · Investigations
More warning signs than most Edge years
Owner complaints for the 2013 Ford Edge are substantially higher than the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1470–25K
63025–50K
50950–75K
24575–100K
206100–150K
56150K+
1,793 reports with mileage · 651 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 854 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 529 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 300 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
33 crash reports7 fire reports24 injury reports
What owners actually said
2,444 reportsTL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOME LIGHT INSIDE THE VEHICLE REMAINED ILLUMINATED WHEN THE VEHICLE WAS PARKED AND LOCKED. AS A RESULT, THE VEHICLE ALARM SOUNDED AND THE DRIVER'S DOOR AJAR SENSOR INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SWITCH M…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOME LIGHT INSIDE THE VEHICLE REMAINED ILLUMINATED WHEN THE VEHICLE WAS PARKED AND LOCKED. AS A RESULT, THE VEHICLE ALARM SOUNDED AND THE DRIVER'S DOOR AJAR SENSOR INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SWITCH MECHANISM INSIDE THE DOOR FRACTURED AND NEEDED TO BE REPLACED. THE FAILURE WAS REMEDIED, BUT RECURRED AFTER SIX MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER WHO AGAIN DIAGNOSED AND REPLACED THE SWITCH MECHANISM. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,797.
2013 FORD EDGE HAS A CONTINUAL PROBLEM WHERE DOOR SENSORS ON 2 OF 4 DOORS INDICATE THAT THE DOOR IS AJAR, WHEN IT IS ACTUALLY CLOSED. THE INTERIOR LIGHTS COME ON (AND STAY ON) WHEN STARTING THE CAR OR WHEN DRIVING AT LOW SPEED, WHICH IS DANGEROUS, PARTICULARLY AS IT INTERFERES WITH NIGHT VISION. THE DOORS WON'T LOCK DUE TO THI…
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2013 FORD EDGE HAS A CONTINUAL PROBLEM WHERE DOOR SENSORS ON 2 OF 4 DOORS INDICATE THAT THE DOOR IS AJAR, WHEN IT IS ACTUALLY CLOSED. THE INTERIOR LIGHTS COME ON (AND STAY ON) WHEN STARTING THE CAR OR WHEN DRIVING AT LOW SPEED, WHICH IS DANGEROUS, PARTICULARLY AS IT INTERFERES WITH NIGHT VISION. THE DOORS WON'T LOCK DUE TO THIS WARNING MESSAGE. THE DRIVER'S DOOR IS AFFECTED BY THIS SENSOR PROBLEM, WHICH ALSO CAUSES A BELL WARNING THAT THE DOOR IS AJAR, AND REPEATED DASH WARNINGS TO PUT THE CAR IN PARK. REPEATEDLY SLAMMING THE DOOR CLOSED TEMPORARILY HELPS, SOMETIMES. THE DRIVER'S DOOR SENSOR WAS FIXED (BUT NOT REPLACED) WHILE THE CAR WAS UNDER WARRANTY. THE PROBLEM RETURNED WITHIN A FEW MONTHS. WHEN I TOOK IT IN THE SECOND TIME, I HAD THE DRIVER'S DOOR SENSOR CLEANED (THE DEALER WANTED ALMOST $400 FOR THIS, BUT REDUCED IT TO $260 AFTER MY COMPLAINT, VS $500 TO REPLACE EACH SENSOR) WHICH WAS HELPFUL FOR LESS THAN 2 MONTHS. THIS IS A DANGEROUS, KNOWN PROBLEM WITH THESE DEFECTIVE DOOR SENSORS THAT IS HIGHLY DISTRACTING FOR DRIVERS, WHICH INTERFERES WITH NIGHT VISION, AND THE ABILITY TO LOCK THE CAR DOORS WHILE DRIVING. THE FORD DEALER ACKNOWLEDGED THAT THIS IS A KNOWN PROBLEM, BUT WILL NOT REPAIR IT FOR FREE (NO RECALL ISSUED). THESE DOOR SENSOR ERRORS HAPPEN EVERY TIME I DRIVE THIS VEHICLE CURRENTLY (80,500 MILES), WHEREAS IT WAS A FREQUENT YET INTERMITTENT PROBLEM FROM ABOUT 30,000 TO 60,000 MILES. THE INTERIOR LIGHTS COME ON WHEN STARTING THE CAR, AS THEY SHOULD, THEN THE WARNING MESSAGES COME ON ON THE DASH, AND BOTH THE LIGHTS AND THE WARNINGS STAY ON WHEN DRIVING AT LOW SPEEDS. SOMETIMES THE INTERIOR LIGHTS AND WARNINGS WILL COME ON WHILE DRIVING AT NORMAL SPEEDS, FOR NO APPARENT REASON; WHEN THIS HAPPENS AT NIGHT, IT IS VERY DANGEROUS. FORD NEEDS TO RECALL THIS PART AND PROTECT DRIVERS.
DOOR AJAR LIGHT STAYS LIT ON EVEN WHEN THE DOOR IS SHUT CAUSING INTERIOR LIGHT TO STAY ON AS WELL! CAUSING BATTERY TO DRAIN. FIRST TIME IT HAPPENED (12/8/14), WENT TO DEALERSHIP AND HAD TO PAY TO HAVE IT FIXED, FORD SPLIT THE COST. SECOND TIME IT HAPPENED 2/28/16; IF I HAVE TO PAY TO GET IT FIXED AGAIN, WILL SELL IT AND NEVER …
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DOOR AJAR LIGHT STAYS LIT ON EVEN WHEN THE DOOR IS SHUT CAUSING INTERIOR LIGHT TO STAY ON AS WELL! CAUSING BATTERY TO DRAIN. FIRST TIME IT HAPPENED (12/8/14), WENT TO DEALERSHIP AND HAD TO PAY TO HAVE IT FIXED, FORD SPLIT THE COST. SECOND TIME IT HAPPENED 2/28/16; IF I HAVE TO PAY TO GET IT FIXED AGAIN, WILL SELL IT AND NEVER BUY ANOTHER FORD!
DOOR AJAR LIGHT ON THE DRIVER SIDE. MY LIGHT CAME ON 2 MONTHS AGO AND I HAVE READ 139 COMPLAINTS ON THIS PROBLEM. CUSTOMERS PAYING 400 FOR IT TO BE FIXED AND THEN THE PROBLEM STILL EXIST. THIS IS A BIG SAFETY ISSUE AND FORD SEEMS NOT TO CARE.
DOOR AJAR SENSOR NOT FUNCTIONING PROPERLY. THE DRIVER'S DOOR INCORRECTLY STATES THAT THE DOOR IS AJAR AT ALL TIMES. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON INITIALLY WHEN DRIVING, OR EXITING CAR. CAR BEEPS AND FLASHES A WARNING WHICH IS DISTRACTING/DANGEROUS. CAR WILL NOT LOCK WHILE DRIVING. THIS IS RELATED TO THE ONGOING INV…
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DOOR AJAR SENSOR NOT FUNCTIONING PROPERLY. THE DRIVER'S DOOR INCORRECTLY STATES THAT THE DOOR IS AJAR AT ALL TIMES. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON INITIALLY WHEN DRIVING, OR EXITING CAR. CAR BEEPS AND FLASHES A WARNING WHICH IS DISTRACTING/DANGEROUS. CAR WILL NOT LOCK WHILE DRIVING. THIS IS RELATED TO THE ONGOING INVESTIGATION, I JUST WANTED TO ADD THAT MY VEHICLE STARTED EXPERIENCING THIS ABOUT A MONTH AGO. THE PROBLEM WAS INTERMITTENT AT FIRST, BUT IS NOW CONTINUOUS.
THE "PASSENGER DOOR AJAR" SENSOR IS DEFECTIVE, CAUSING LIGHTS TO STAY ON AND PREVENTING LOCKING OF THE DOOR.. DOORS CAN NOT BE LOCKED FROM DRIVER SIDE WITH "DOOR AJAR" LIGHT ON, COMPROMISING SAFETY AND SECURITY.
DOOR AJAR LIGHT STAYS ON AND HAVE TO SLAM DOOR SEVERAL TIMES TO GET IT TO FINALLY GO OUT. INTERIOR LIGHTS STAYS ON UNTIL DOOR AJAR LIGHT IS CLEARED AND OF COURSE DOORS WON'T LOCK WHILE DOOR AJAR LIGHT IS ON. THIS HAPPENS WHEN THE CAR IS STATIONARY.
WHEN YOU GET IN THE CAR AND START THE ENGINE (WHILE STILL IN PARK) THE DRIVER DOOR AJAR WARNING LIGHT COMES ON EVEN WHEN THE DOOR IS SECURELY SHUT. WE MUST OPEN AND RECLOSE THE DOOR SEVERAL TIMES IN ORDER TO GET THE WARNING LIGHT TO GO AWAY.
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR INDICATOR ILLUMINATED CONSTANTLY. THE FAILURE CAUSED THE BATTERY TO DIE EACH TIME. THE DEALER DIAGNOSED THAT THE DOOR LATCH ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE …
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR INDICATOR ILLUMINATED CONSTANTLY. THE FAILURE CAUSED THE BATTERY TO DIE EACH TIME. THE DEALER DIAGNOSED THAT THE DOOR LATCH ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,375.
Official recalls
214V393000 · Power Train:axle Assembly:axle Shaft
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
14V002000 · Fuel System, Gasoline
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.