Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1470–25K
63025–50K
50950–75K
24575–100K
206100–150K
56150K+
1,793 reports with mileage · 651 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 854 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 529 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 300 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
33 crash reports7 fire reports24 injury reports
What owners actually said
2,444 reports
27,000 miles · Apr 28, 2017
Electrical System
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 35 MPH, THE "DRIVER'S DOOR AJAR" INDICATOR ILLUMINATED WHILE THE DOOR WAS CLOSED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE CONTACT WAS NOT AWARE OF THE RESULTS. THE DEALER OFFERED A TEMPORARY REPAIR, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER S…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 35 MPH, THE "DRIVER'S DOOR AJAR" INDICATOR ILLUMINATED WHILE THE DOOR WAS CLOSED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE CONTACT WAS NOT AWARE OF THE RESULTS. THE DEALER OFFERED A TEMPORARY REPAIR, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST BECAUSE THERE WAS NO RECALL. THE CONTACT WAS ADVISED TO RETURN TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
NHTSA ODI #10981221
40,330 miles · Apr 27, 2017
Service Brakes
BRAKE PEDAL DROP TO FLOOR AND VEHICLE DIES, ALSO TURNS ON CHECK ENG LITE DUE TO VACUUM LOSS DEALER THEN TRIES TO SELL YOU EMISSION PARTS DUE TO CODE, MY CAR IS MAY BUILD 5/1/ THE 3/1 ARE UNDER RECALL SAME PLEASE PLEASE CHECK INTO THIS. THE DEALER ONLY PULLS UP WHAT IS ON HIS COMPUTER . YOU WILL NEVER KNOW THE AMOUNT OF VEHI…
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BRAKE PEDAL DROP TO FLOOR AND VEHICLE DIES, ALSO TURNS ON CHECK ENG LITE DUE TO VACUUM LOSS DEALER THEN TRIES TO SELL YOU EMISSION PARTS DUE TO CODE, MY CAR IS MAY BUILD 5/1/ THE 3/1 ARE UNDER RECALL SAME PLEASE PLEASE CHECK INTO THIS. THE DEALER ONLY PULLS UP WHAT IS ON HIS COMPUTER . YOU WILL NEVER KNOW THE AMOUNT OF VEHICLES THAT ARE AFFECTED.DO TO THERE RECORDS NOT BEING AVAILABLE TO YOU..
NHTSA ODI #10981071
40,000 miles · Apr 26, 2017
Unknown Or Other
DOOR AJAR SENSOR DOESN'T REGISTER AND TELLS THE CAR THAT THE DOOR ISN'T CLOSED WHEN IT IS. LEADS TO DRAINED BATTERIES WHEN PARKED DUE TO CAR THINKING THE DOOR IS OPEN AND WE HAVE BEEN STRANDED MULTIPLE TIMES. IT ALSO TRIGGERS MULTIPLE ALARMS DURING THE ENTIRE DRIVING EXPERIENCE THAT ARE HAZARDOUS DUE TO TAKING ATTENTION OFF OF T…
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DOOR AJAR SENSOR DOESN'T REGISTER AND TELLS THE CAR THAT THE DOOR ISN'T CLOSED WHEN IT IS. LEADS TO DRAINED BATTERIES WHEN PARKED DUE TO CAR THINKING THE DOOR IS OPEN AND WE HAVE BEEN STRANDED MULTIPLE TIMES. IT ALSO TRIGGERS MULTIPLE ALARMS DURING THE ENTIRE DRIVING EXPERIENCE THAT ARE HAZARDOUS DUE TO TAKING ATTENTION OFF OF THE ROAD TO READ WHAT'S WRONG AND LOOK AT THE SCREEN.
NHTSA ODI #10980950
52,000 miles · Apr 20, 2017
Unknown Or Other
DOOR AJAR/ DOOR LATCH ISSUE. WHEN MY DOOR ARE CLOSED IT STILL SAYS ITS OPEN I HAVE ONLY HAD THIS CAR FOR YEAR AND HALF AND I WANT TO REFUSE TO DRIVE IT BECAUSE I HAVE 2 KIDS AND THE DOORS WILL NOT LOCK WHILE DRIVING AND MY LIGHTS IN THE CAR STAY ON. I BEEN READINGS ITS HUGE ISSUE WITH FORD, I REFUSE TO PAY $500 BUCKS FOR SOMETHI…
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DOOR AJAR/ DOOR LATCH ISSUE. WHEN MY DOOR ARE CLOSED IT STILL SAYS ITS OPEN I HAVE ONLY HAD THIS CAR FOR YEAR AND HALF AND I WANT TO REFUSE TO DRIVE IT BECAUSE I HAVE 2 KIDS AND THE DOORS WILL NOT LOCK WHILE DRIVING AND MY LIGHTS IN THE CAR STAY ON. I BEEN READINGS ITS HUGE ISSUE WITH FORD, I REFUSE TO PAY $500 BUCKS FOR SOMETHING THAT SHOULD BE FIX ALREADY. WHAT DO I DO?>
NHTSA ODI #10979614
40,339 miles · Apr 19, 2017
Electrical System
DOOR AJAR SENSOR LIGHT AND INTERIOR LIGHTS WILL NOT SHUT OFF WHEN DOOR IS CLOSED. WILL NOT ALWAYS LOCK IF SENSOR BELIEVES DOOR IS AJAR. TAKES MANY ATTEMPTS TO GET SENSOR TO TURN OFF.
NHTSA ODI #10979320
88,000 miles · Apr 19, 2017
Electrical SystemExterior LightingUnknown Or Other
DOOR AJAR CONTINUES TO STAY ON DESPITE DOORS BEING CLOSED. UNABLE TO LOCK DOORS (ALL DOORS) WHILE DRIVING. INTERIOR LIGHTS STAY ON. INTERIOR LIGHTS COME ON WHILE DRIVING MAKING IT DIFFICULT TO SEE AT NIGHT. UNABLE TO LOCK DOORS WITH KEYPAD. UNABLE TO TELL IF DOOR IS ACTUALLY CLOSED OR NOT WHILE DRIVING.
NHTSA ODI #10979271
89,000 miles · Apr 15, 2017
Electrical System
AT 89000 MILES I KEEP GETTING A "DRIVER DOOR AJAR" WARNING WHILE I AM DRIVING. I LOOKED ONLINE TO SEE THAT MANY PEOPLE HAVE THE SAME ISSUE WITH THIS VEHICLE AT OR ABOUT THE 90K MILE MARK. THE BATTERY WILL DRAIN BECAUSE THE CAR THINKS THE DOOR IS OPEN,THE LIGHTS STAY ON IN THE CAR THUS DRAINING BATTERY.
NHTSA ODI #10978645
Mileage unknown · Apr 11, 2017
Electrical SystemStructure
MY DRIVER AND PASSENGER DOOR IS FLAGGING THAT IT'S AJAR WHEN IT'S NOT.
NHTSA ODI #10971890
26,000 miles · Apr 8, 2017
Electrical SystemExterior Lighting
WHEN ALL DOORS ARE CLOSED, THE DOOR AJAR LAMP WILL ILLUMINATE. INTERIOR LIGHTS STAY ON AND UNABLE TO LOCK DOORS WHILE IN THE VEHICLE. BATTERY DRAINS
NHTSA ODI #10971241
21,000 miles · Apr 6, 2017
Engine
ENGINE SURGED WHILE PARKING, FELT LIKE IT WOULD HIT CAR PARKED IN FRONT. REMINDED ME OF MY LINCOLN TOWN CAR 2007 THAT WOULD SUDDENLY ACCELERATE
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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