Brakes have to be pressed almost to the floor to engage. There is a warranty extension for many 2013 Ford Edges with production dates at the same plant for brake replacement and this VIN is not included. It is a significant safety concern.
2013 Ford Edge
Owner reports · Recalls · Investigations
More warning signs than most Edge years
Owner complaints for the 2013 Ford Edge are substantially higher than the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1,793 reports with mileage · 651 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 854 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 529 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 300 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,444 reportsI reported this issue with my breaks the other day, however I noticed today 5/15 that my breaks would not engage after going down my hill in my neighborhood, my husband was driving and said he had to push the brakes to the floor to engage and get the car to stop, he almost didn’t get the vehicle to stop. This would have caused h…
Read full complaint
I reported this issue with my breaks the other day, however I noticed today 5/15 that my breaks would not engage after going down my hill in my neighborhood, my husband was driving and said he had to push the brakes to the floor to engage and get the car to stop, he almost didn’t get the vehicle to stop. This would have caused him to roll into oncoming traffic, with 2 kids in the car this is not acceptable. I have did research and noticed recalls but my car is not included on that however, my vehicle is having the same issues. I do plan on taking it to the repair shop and having someone look at it. This vehicle is not safe to drive
2013 ford edge, breaks locked up as I was approaching a downward hill. I felt the breaks tighten up and wouldn’t stop. This could have caused a significant accident if I needed to stop suddenly. There where no warning lights that came on.
While driving I came upon a red light. While sitting at the red light I noticed my car began to loose power and started shaking. My RPM dropped to almost 0. My car was loosing power while driving. No light has appeared on my dashboard, my gas tank said I had 98 miles till empty. I had two young kids in my vehicle. I anxiously st…
Read full complaint
While driving I came upon a red light. While sitting at the red light I noticed my car began to loose power and started shaking. My RPM dropped to almost 0. My car was loosing power while driving. No light has appeared on my dashboard, my gas tank said I had 98 miles till empty. I had two young kids in my vehicle. I anxiously started tapping the gas a little and made in into the nearest parking lot. This is unacceptable as I was in the middle of the road with children. I sat in my car with it on idle and nothing happened.
The dash keeps showing an error “Rear Door Ajar”. The door is closed and locked. However the interior lights will not go out because “a door is open”. This causes a safety issue when driving.
2013 Ford Edge Limited Mileage approximately 69,000 Have had issues for several months (2024-2025) with an intermittent soft brake. As soon as I feel the soft or spongy brake I release & pump the brake pedal again & that seems to fix it. April 30, 2025 I stepped on the brake & did not get a good pedal. Pumped the brake again …
Read full complaint
2013 Ford Edge Limited Mileage approximately 69,000 Have had issues for several months (2024-2025) with an intermittent soft brake. As soon as I feel the soft or spongy brake I release & pump the brake pedal again & that seems to fix it. April 30, 2025 I stepped on the brake & did not get a good pedal. Pumped the brake again & did not get a good pedal (did this 3 times) then noticed it went real low & it felt like a sensation of maybe pedal feeling disengages or collapsing during failure. The soft brake pedal lasted for the approximately next 5 times I pumped the brake. I have found the 2013 Ford Edge has 465 NHTSA complaints for service brakes, averaging 56,907 miles, with many describing intermittent pedal issue similar to mine. No ABS or any warning lights are on. Checked for recall & don’t see one for this year even tho there have been 465 existing complaints. Have had the rear brake pads replaced. Master cylinder Front brake pads & rotors. Been bled numerous times Brake fluid level is good After researching this issue I have found that HCU/ABS Module issues are most frequently cited as the cause for these symptoms. This is a pricey repair (HCU) & I think that with all the complaints & the dangerous aspect to this it should be a recall that Ford should be responsible for.
Probable power brake booster failure, in a panic stop attempt when another motorist ran a red light the vehicle brake pedal became very hard and did not want to stop the vehicle. Other instances include spongy and soft pedal going to the floor with very poor braking. This vehicle was included in FoMoCo Customer Satisfaction Pr…
Read full complaint
Probable power brake booster failure, in a panic stop attempt when another motorist ran a red light the vehicle brake pedal became very hard and did not want to stop the vehicle. Other instances include spongy and soft pedal going to the floor with very poor braking. This vehicle was included in FoMoCo Customer Satisfaction Program 13N02 but did not exhibit these symptoms until just recently. These are the exact symptoms covered by the program but time and mileage has expired for this build date even though later models are still covered.
The contact owns a 2013 Ford Edge. The contact stated that while driving 50 MPH, the brake pedal was depressed, and there was an abnormal grinding sound coming from the vehicle, and the vehicle failed to respond. The brake failure and general warning lights were illuminated. The contact stated that the brakes eventually responde…
Read full complaint
The contact owns a 2013 Ford Edge. The contact stated that while driving 50 MPH, the brake pedal was depressed, and there was an abnormal grinding sound coming from the vehicle, and the vehicle failed to respond. The brake failure and general warning lights were illuminated. The contact stated that the brakes eventually responded. The vehicle was then taken to an independent mechanic, who diagnosed the vehicle; however, the independent mechanic refused to repair the vehicle. The independent mechanic informed the contact the failure should be covered under recall. The independent mechanic stated that he would be liable if the brakes failed again, and the contact was involved in a crash. The vehicle was then taken to a dealer, where it was diagnosed with brake booster failure. The vehicle received repair for a bent push rod, motor craft, motor, brake fluid, and the upper intake was replaced. After the repair, the failure recurred two more times, and the vehicle was repaired two more times. The vehicle was pending further repairs. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 164,301.
The contact owns a 2013 Ford Edge. The contact stated while driving 30 MPH, the brake pedal was depressed, and the vehicle failed to respond. There were no warning lights illuminated. The contact scheduled an appointment however, the contact was informed there was a customer satisfaction program related to the failure and was ad…
Read full complaint
The contact owns a 2013 Ford Edge. The contact stated while driving 30 MPH, the brake pedal was depressed, and the vehicle failed to respond. There were no warning lights illuminated. The contact scheduled an appointment however, the contact was informed there was a customer satisfaction program related to the failure and was advised by the independent mechanic to contact the manufacturer. The contact spoke with the independent mechanic to explain the failure and was informed that the brake booster had failed; however, the independent mechanic had not diagnosed the vehicle. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 73,000.
Hi my name is [XXX] and we own a 2013 Ford Edge. VIN # [XXX]. We loved driving it until it broke down on a trip to New Mexico. We were driving along and all the brakes locked up leaving us stranded on the side of the road for 5 hours. We eventually had it towed to our destination, Gallup New Mexico and had it examined by a local…
Read full complaint
Hi my name is [XXX] and we own a 2013 Ford Edge. VIN # [XXX]. We loved driving it until it broke down on a trip to New Mexico. We were driving along and all the brakes locked up leaving us stranded on the side of the road for 5 hours. We eventually had it towed to our destination, Gallup New Mexico and had it examined by a local mechanic. He thought it was hydraulics and replaced the master cylinder and all the brakes and rotors along with the ABS hydraulic unit. It appeared to take care of the problem but while test driving it was still happening, it wasn’t the brakes it was the anti-lock braking system module (ABS). He tried to order the ABS module but was told that Ford does not make that part anymore and had to try an aftermarket one. Those did not work. I eventually had it transported to my local mechanic in Southern California for $675.00 where he has the same problem, can’t get the part from Ford and aftermarket won’t work and is currently looking for a used module that will work on my car. Why would you stop making this part knowing there is a problem with it and not have an adequate replacement for it? We have been without this car for over 6 months and are very frustrated with Ford. I am at a loss for words and at a loss on our next steps as we have a vehicle we love which we cannot get fixed. I am asking for any advice, relief or how we can get our car fixed before it becomes worthless and we cannot recoup any of the money we have had to put out for this fiasco! We have put out over $4,000 including rental car costs! Update: I send ford a letter they responded but their stores did not work to get the parts. It has been almost 1 year now and the car is still not running. My next step is to drop it off at the Ford Dealer but I'm afraid they will charge me more than it is worth just to look at it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Official recalls
214V393000 · Power Train:axle Assembly:axle Shaft
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
14V002000 · Fuel System, Gasoline
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Illustration