Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1470–25K
63025–50K
50950–75K
24575–100K
206100–150K
56150K+
1,793 reports with mileage · 651 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 854 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 529 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 300 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
33 crash reports7 fire reports24 injury reports
What owners actually said
2,444 reports
36,440 miles · Aug 2, 2017
Engine
TRAVELLING AT 70 MPH ON FREEWAY, YELLOW WRENCH SHOWS AND VEHICLE SLOWS DOWN TO 2-5 MPH VERY QUICKLY. UNABLE TO ACCELERATE OR STEER. THIS IS A VERY DANGEROUS SITUATION FORD NEEDS TO RECTIFY. TAKEN TO DEALERSHIP AND NO ERROR CODES OR RECURRING PROBLEM AT DEALERSHIP. THIS IS ALSO A PROBLEM AS HOW DO YOU HAVE A MASSIVE DECELERATI…
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TRAVELLING AT 70 MPH ON FREEWAY, YELLOW WRENCH SHOWS AND VEHICLE SLOWS DOWN TO 2-5 MPH VERY QUICKLY. UNABLE TO ACCELERATE OR STEER. THIS IS A VERY DANGEROUS SITUATION FORD NEEDS TO RECTIFY. TAKEN TO DEALERSHIP AND NO ERROR CODES OR RECURRING PROBLEM AT DEALERSHIP. THIS IS ALSO A PROBLEM AS HOW DO YOU HAVE A MASSIVE DECELERATION AND WARNING LIGHTS WITHOUT AN ERROR CODE REGISTERING.
NHTSA ODI #11012394
Mileage unknown · Aug 2, 2017
Visibility/wiper
THE WINDSHIELD WIPERS ON MY FORD EDGE STAY ON AT ALL TIMES WHEN THE VEHICLE IS TURNED ON. THIS CAUSED MY WINDSHIELD WIPER TO FLY OFF AND BREAK. THIS IS A SAFETY HAZARD AND VERY DISTURBING WHILE DRIVING. I HAD TO PUT A TOWEL ON THE METAL PART TO GO BACK HOME TO KEEP THE METAL FROM SCRAPING AND RUINING MY WINDSHIELD.
NHTSA ODI #11012243
84,000 miles · Aug 1, 2017
Engine
I WAS DRIVING ON THE HIGHWAY WITH CRUISE SET A 70 MPH. I FELT THE CAR JERK AND LOOKED DOWN TO SEE THE ORANGE WRENCH IN THE CONTROL PANEL. THE VEHICLE IMMEDIATELY LOST POWER AND ACCELERATION. I WAS ABLE TO MOVE TO THE SHOULDER/COASTING TO GET OFF A VERY LARGE BRIDGE. DURING THIS PROCESS I ATTEMPTED TO PUT THE VEHICLE IN NEUTR…
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I WAS DRIVING ON THE HIGHWAY WITH CRUISE SET A 70 MPH. I FELT THE CAR JERK AND LOOKED DOWN TO SEE THE ORANGE WRENCH IN THE CONTROL PANEL. THE VEHICLE IMMEDIATELY LOST POWER AND ACCELERATION. I WAS ABLE TO MOVE TO THE SHOULDER/COASTING TO GET OFF A VERY LARGE BRIDGE. DURING THIS PROCESS I ATTEMPTED TO PUT THE VEHICLE IN NEUTRAL AND TRY TO RESTART IT AND IT WOULD NOT. ONCE I GOT THE VEHICLE TO THE SHOULDER, I PLACED IT IN PARK AND TURNED IT COMPLETELY OFF. AFTER A MINUTE OR TWO I ATTEMPTED TO RESTART THE VEHICLE. IT STARTED FINE AND RAN FINE THE REST OF THE WAY TO MY EXIT...WHICH WAS ABOUT 37 MILES. (I DID NOT USE THE CRUISE AGAIN) I IMMEDIATELY TOOK IT TO O'REILLYS FOR THEM TO CHECK THE CODE AND THERE WAS NOT ANYTHING ACTIVE OR INACTIVE. THE ALSO CHECKED MY BATTERY, ALTERNATOR AND STARTER AND FOUND THOSE TO BE IN PERFECT CONDITION. I'VE ONLY OWNED THE CAR 30 DAYS SO I WILL BE CONTACTING THE DEALERSHIP.
NHTSA ODI #11012034
Mileage unknown · Jul 31, 2017
Power Train
NOISE STARTED COME FROM MY DRIVER SIDE TIRE. STARTED TO JEFT WHILE MOVING FROM IDLE. TOOK IT TO THE MECHANIC AND HE SAID IT WAS THE POWER TRANSFER UNIT. CAR ONLY HAS 81,500 MILES ON IT. LOOKED AROUND AND IT SEEMS THIS IS A VERY COMMON COMPLAINT WITH THIS MODEL CAR. AS FOUND HERE HTTP://GOTACLASSACTION.COM/15796-2/
NHTSA ODI #11011831
41,000 miles · Jul 31, 2017
Electrical System
DRIVER DOOR AJAR
NHTSA ODI #11011674
20,683 miles · Jul 27, 2017
Service Brakes
BRAKE BOOSTER FAILED. FORD ISSUED A LETTER COVERING THIS DEFECT EARLIER, BUT REFUSED TO REPAIR OR PAY FOR REPAIR. SITUATION WAS DANGEROUS, AND I HAD IT REPAIRED FOR $591.05. PLEASE HELP ME OBTAIN REIMBURSEMENT. BRAKES WOULD LOOSE POWER.
NHTSA ODI #11011154
Mileage unknown · Jul 27, 2017
Electronic Stability Control (esc)
UNSAFE ELECTRIC ISSUES, VERY CONCERN.
NHTSA ODI #11010938
43,000 miles · Jul 26, 2017
Engine
HAD THE CAR FOR A YEAR AND NEVER A PROBLEM UNTIL NOW. MY 2013 FORD EDGE HAS 43,000 ON IT. MY CAR WILL NOT START (BATTERY IS GOOD). SOMETIMES WILL CLICK BUT NOT START. SOMETIMES IT STRUGGLES TO START. SOMETIMES IT STARTS, RATTLES AND THEN SHUTS OFF BY ITSELF. I HAVE READ HORROR STORIES OF THIS PARTICULAR YEAR OF THE FORD EDGE. PE…
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HAD THE CAR FOR A YEAR AND NEVER A PROBLEM UNTIL NOW. MY 2013 FORD EDGE HAS 43,000 ON IT. MY CAR WILL NOT START (BATTERY IS GOOD). SOMETIMES WILL CLICK BUT NOT START. SOMETIMES IT STRUGGLES TO START. SOMETIMES IT STARTS, RATTLES AND THEN SHUTS OFF BY ITSELF. I HAVE READ HORROR STORIES OF THIS PARTICULAR YEAR OF THE FORD EDGE. PEOPLE LOSING POWER OF CAR ON MAJOR HIGHWAYS, CUTTING OFF UNEXPECTEDLY!!! I'M TERRIFIED TO DRIVE MY CAR. I HAVE 4 KIDS WHO OFTEN ARE IN MY CAR WITH ME ESPECIALLY NOW THAT IT'S SUMMER TIME. AFTER READING COUNTLESS COMPLAINTS ABOUT SIMILAR PROBLEMS AND WORST, IT'S TIME FOR FORD TO RECALL ALL THESE CARS AND FIGURE OUT THE PROBLEM BEFORE SOMEONE GETS KILLED AND THEY HAVE MAJOR LAWSUIT SINCE PROBLEMS HAVE BEEN DOCUMENTED TIME AND TIME AGAIN. I LOVED MY CAR UNTIL I READ ALL THE PROBLEMS AND COMPLAINTS. I WANT TO GET RID OF IT NOW BUT OWE TOO MUCH STILL ON IT. SO FIX THE PROBLEM FORD!!!!! NOW.....
NHTSA ODI #11010887
65,000 miles · Jul 25, 2017
Electrical SystemSteering
TL* THE CONTACT'S WIFE OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED…
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TL* THE CONTACT'S WIFE OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED TO THE NHTSA HOTLINE AND NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NHTSA ODI #11010532
Mileage unknown · Jul 25, 2017
Tires
POTENTIAL EARLY TIRE FAILURE. THIS TIRE LINE (FEDERAL COURAGIA XUV) IS FIRST MANUFACTURED IN SEPTEMBER 2015, AND ALL FOUR OF MINE HAVE DISPLAYED NOTICEABLE RUBBER CRACKING IN THE TIRE BODY AREA (DOWN INSIDE THE TREAD GROOVES). FORD DEALER AND TIRE DEALER HAVE BOTH STATED THIS IS VERY PREMATURE CONDITION AND ADVISED TIRE REPLACEM…
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POTENTIAL EARLY TIRE FAILURE. THIS TIRE LINE (FEDERAL COURAGIA XUV) IS FIRST MANUFACTURED IN SEPTEMBER 2015, AND ALL FOUR OF MINE HAVE DISPLAYED NOTICEABLE RUBBER CRACKING IN THE TIRE BODY AREA (DOWN INSIDE THE TREAD GROOVES). FORD DEALER AND TIRE DEALER HAVE BOTH STATED THIS IS VERY PREMATURE CONDITION AND ADVISED TIRE REPLACEMENT.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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