NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,444 reports62,000 miles · May 10, 2018
Latches/locks/linkagesService Brakes
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE TRAVELING AT HIGH SPEEDS, THE BRAKES SEIZED AND THE VEHICLE MADE AN ABNORMAL SOUND WHEN ACCELERATING. THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED EVEN WHEN ALL THE DOORS WERE CLOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE …
Read full complaint
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE TRAVELING AT HIGH SPEEDS, THE BRAKES SEIZED AND THE VEHICLE MADE AN ABNORMAL SOUND WHEN ACCELERATING. THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED EVEN WHEN ALL THE DOORS WERE CLOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 62,000.
NHTSA ODI #11092873
75,000 miles · Apr 22, 2018
Electronic Stability Control (esc)
I WENT TO THE DEALERSHIP TO GET AN OIL CHANGE AND TIRES ROTATED. THEY SAID I NEEDED REAR BRAKES . APPOINTMENT WAS MADE FOR 2 DAYS LATER. WHEN I DROVE THE CAR HOME AFTER THE OIL CHANGE, THE ENGINE CHECK LIGHT CAME ON AND WILL NOT TURN OFF. I TOLD THE SERVICE ADVISOR ABOUT THE ENGINE CHECK LIGHT . IT IS STILL ON.
NHTSA ODI #11089327
Mileage unknown · Apr 20, 2018
Electrical System
THE "DOOR AJAR" LIGHT AND CHIME WON'T TURN OFF, EVEN THOUGH THE DOOR IS DEFINITELY CLOSED. THE FOB WON'T OPEN THE DOOR. THE OVERHEAD COURTESY LIGHTS STAY ON WHEN THE IGNITION IS OFF BECAUSE THE ELECTRONICS INDICATE THE DOOR IS OPEN. THIS DRAINS THE BATTERY. THIS PROBLEM FIRST OCCURRED AROUND 2015, WHILE THE CAR WAS IN ITS BUMPER…
Read full complaint
THE "DOOR AJAR" LIGHT AND CHIME WON'T TURN OFF, EVEN THOUGH THE DOOR IS DEFINITELY CLOSED. THE FOB WON'T OPEN THE DOOR. THE OVERHEAD COURTESY LIGHTS STAY ON WHEN THE IGNITION IS OFF BECAUSE THE ELECTRONICS INDICATE THE DOOR IS OPEN. THIS DRAINS THE BATTERY. THIS PROBLEM FIRST OCCURRED AROUND 2015, WHILE THE CAR WAS IN ITS BUMPER TO BUMPER PHASE. THEY FIXED IT LICKITY SPLIT. NOW, IN ITS EXTENDED FORD WARRANTY, YOU CAN LIKELY GUESS, IT ISN'T COVERED. FOR $486 THEY CAN PUT A NEW LOCK SENSOR IN THE DOOR. GUARANTEED TO BE MY LAST FORD PRODUCT.
NHTSA ODI #11089111
125,000 miles · Apr 9, 2018
Service Brakes
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE BOOSTER POWER SEIZED AND THE DRIVER WAS UNABLE TO STOP THE VEHICLE IMMEDIATELY. THE CONTACT TOOK THE VEHICLE TO DENTON FORD (LOCATED AT 1207 DOUBLE HILLS RD, DENTON, MD 21629, 877-861-7041) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO…
Read full complaint
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE BOOSTER POWER SEIZED AND THE DRIVER WAS UNABLE TO STOP THE VEHICLE IMMEDIATELY. THE CONTACT TOOK THE VEHICLE TO DENTON FORD (LOCATED AT 1207 DOUBLE HILLS RD, DENTON, MD 21629, 877-861-7041) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE BRAKE BOOSTER WAS OUT OF WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. *TT *TR
NHTSA ODI #11084064
16 miles · Apr 9, 2018
Service Brakes
WHILE PUTTING ON THE BRAKES AND TURNING, THE BRAKE PEDAL WENT ALL THE WAY DOWN AND STAYED LIKE THIS FOR QUITE SOME TIME. IT STILL BRAKES BUT IT PULLS TO THE RIGHT WHEN DONE SO. IT IS VERY ANNOYING, BUT IT IS A SAFETY HAZARD. I HEARD THERE WAS A RECALL ON THIS ACTION BUT WHEN I TOOK IT TO THE DEALER THEY SAID IT WAS NOT COVERED. …
Read full complaint
WHILE PUTTING ON THE BRAKES AND TURNING, THE BRAKE PEDAL WENT ALL THE WAY DOWN AND STAYED LIKE THIS FOR QUITE SOME TIME. IT STILL BRAKES BUT IT PULLS TO THE RIGHT WHEN DONE SO. IT IS VERY ANNOYING, BUT IT IS A SAFETY HAZARD. I HEARD THERE WAS A RECALL ON THIS ACTION BUT WHEN I TOOK IT TO THE DEALER THEY SAID IT WAS NOT COVERED. THIS IS DEFINITELY A FACTORY DEFECT AND I WOULD HATE TO GET IN A COURT ACTION WITH FORD IF ANYTHING HAPPENS. THIS MYSTERY HAPPENED TWICE SO FAR.
NHTSA ODI #11083952
Mileage unknown · Apr 7, 2018
Electrical System
DRIVER SIDE DOOR ADJAR WARNING LIGHT WILL NOT GO OUT.
NHTSA ODI #11083778
70,000 miles · Apr 6, 2018
Power Train
WHEN PLACING VEHICLE IN PARK, WARNING INDICATES TRANSMISSION IS STILL IN DRIVE GEAR AND UNABLE TO SAFELY SHUT DOWN ENGINE. THIS PROBLEM IS INTERMITTENT AND OCCURS WHEN REVERSE WAS LAST DRIVE GEAR USED. FREQUENCY OF THE PROBLEM IS ABOUT 1 IN 50. EACH TIME IT IS REQUIRED TO RESTART VEHICLE AND PLACE TRANSMISSION INTO DRIVE THEN BA…
Read full complaint
WHEN PLACING VEHICLE IN PARK, WARNING INDICATES TRANSMISSION IS STILL IN DRIVE GEAR AND UNABLE TO SAFELY SHUT DOWN ENGINE. THIS PROBLEM IS INTERMITTENT AND OCCURS WHEN REVERSE WAS LAST DRIVE GEAR USED. FREQUENCY OF THE PROBLEM IS ABOUT 1 IN 50. EACH TIME IT IS REQUIRED TO RESTART VEHICLE AND PLACE TRANSMISSION INTO DRIVE THEN BACK TO PARK TO CORRECT. DUE TO USE OF HAND BRAKE THERE HAS BEEN NO INSTANCES OF THE VEHICLE MOVING UNCONTROLLED.
NHTSA ODI #11083565
35,000 miles · Apr 3, 2018
Structure
THE VEHICLE STARTED SENSING THE DOOR WAS OPEN WHEN IT WAS NOT. BECAUSE OF THIS MY SECURITY SYSTEM ACTIVATES OVER AND OVER. ON JANUARY 2, 2018 THIS HAPPENED WHILE PARKED AWAY FROM HOME AND IT DEPLETED THE BATTERY WHICH IS LESS THAN A YEAR OLD. THE TEMPERATURE OUTSIDE WAS NEAR ZERO DEGREES AND I WAS STRANDED FOR ABOUT A HALF…
Read full complaint
THE VEHICLE STARTED SENSING THE DOOR WAS OPEN WHEN IT WAS NOT. BECAUSE OF THIS MY SECURITY SYSTEM ACTIVATES OVER AND OVER. ON JANUARY 2, 2018 THIS HAPPENED WHILE PARKED AWAY FROM HOME AND IT DEPLETED THE BATTERY WHICH IS LESS THAN A YEAR OLD. THE TEMPERATURE OUTSIDE WAS NEAR ZERO DEGREES AND I WAS STRANDED FOR ABOUT A HALF HOUR IN SUB ZERO TEMPERATURES. I AM 60 YEARS OLD AND SUFFER FROM DIABETES, HIGH BLOOD PRESSURE AND CANCER OF THE DIGESTIVE SYSTEM AND THIS BECAME A DANGEROUS, LIFE THREATENING SITUATION. SINCE JANUARY 2, 2018 MY CAR HAS REPEATEDLY RUN THE BATTERY DOWN WHEN SENSING THE DOOR OPEN AND SETTING THE ALARM SYSTEM ACTIVE, REPEATEDLY AND FOR HOURS WHEN I'M NOT AROUND. AFTER MONTHS OF THIS I DISCOVERED TODAY THAT MY HORN FAILED WHEN IN TRAFFIC AND HEAVY RAIN AND THUNDERSTORMS AND I WAS UNABLE TO ALERT A CAR PULLING INTO MY RIGHT OF WAY THAT I WAS THERE. THIS GETS MORE AND MORE DANGEROUS EVERY MONTH, FROM NEARLY FREEZING TO DEATH, TO NEARLY MANGLED ON A US HIGHWAY IN NORTHWEST INDIANA SOMETHING NEEDS ADDRESSING BY FORD AS THIS SEEMS TO BE A CONSTANT PROBLEM IN THE FORD EDGE VEHICLES. THESE PROBLEMS HAVE DEVELOPED MORE OFTEN OVER THE LAST YEAR BUT I DISCOVERED THE HORN PROBLEM TODAY IN A POSSIBLY LIFE THREATENING INCIDENT AT 50 MPH IN RAIN AND THUNDERSTORMS.
NHTSA ODI #11083181
40,000 miles · Apr 3, 2018
EnginePower TrainVehicle Speed ControlInjury
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY, THE THROTTLE BODY MALFUNCTIONED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL SLIGHTLY AND THE VEHICLE RAPIDLY LUNGED FORWARD INDEPENDENTLY. DUE TO THE FAILURE, THE CONTACT STRUCK THE DASHBOARD AND WAS INJURED. MEDICAL ATTENTION WAS NOT RECEIVED. HUB CITY FO…
Read full complaint
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY, THE THROTTLE BODY MALFUNCTIONED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL SLIGHTLY AND THE VEHICLE RAPIDLY LUNGED FORWARD INDEPENDENTLY. DUE TO THE FAILURE, THE CONTACT STRUCK THE DASHBOARD AND WAS INJURED. MEDICAL ATTENTION WAS NOT RECEIVED. HUB CITY FORD IN LAFAYETTE, LOUISIANA WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
NHTSA ODI #11083114
25,000 miles · Apr 3, 2018
EngineFuel/propulsion SystemVehicle Speed Control
UNEXPECTED LOSS OF POWER AND WRENCH AND PARKING SHIFT MESSAGES SHOWN ON MY SUV DISPLAY. ON 03312018 MY FORD EDGE SPORT AWD 2013 SURPRISED ME WHEN AN UNEXPECTED LOSS OF POWER HAPPEN DURING AN SLOW MOTION IN A SECONDARY ROAD. UNABLE TO MANAGE MY VEHICLE I STOP AT THE NEAREST GAS STATION USING THE SLOPE BACKWARDS IN NEUTRO SHIFT U…
Read full complaint
UNEXPECTED LOSS OF POWER AND WRENCH AND PARKING SHIFT MESSAGES SHOWN ON MY SUV DISPLAY. ON 03312018 MY FORD EDGE SPORT AWD 2013 SURPRISED ME WHEN AN UNEXPECTED LOSS OF POWER HAPPEN DURING AN SLOW MOTION IN A SECONDARY ROAD. UNABLE TO MANAGE MY VEHICLE I STOP AT THE NEAREST GAS STATION USING THE SLOPE BACKWARDS IN NEUTRO SHIFT UNTIL REACH THE GAS STATION BEHIND ME. THEN WHEN STOP I BEGAN TO READ VEHICLE BOOK AND SHUT DOWN THE VEHICLE AS RECOMMENDED. AFTER 30 MINS I RESTART THE VEHICLE AND THE LOSS POWER DISAPPEAR REASON WHY I DECIDE TO RETURN BACK TO MY HOME. WHEN I ENTER TO THE CONSUMER REPORT PAGE FROM MY PC AT HOME TO REQUEST INFO FOR ANY RECALL FOR THIS VEHICLE I FIND OUT THAT A RECALL NUMBER EXIST FOR THIS TYPE OF SUV. THE RECALL NUMBER IS 14S10 SINCE AUGUST2014 BUT I NEVER HAS BEEN ADVISED. FEW MONTH AGO I WENT TO THE DEALER FOR A REVIEW OF A PROBLEM BUT THEY DID NOTHING AND SAID THAT THE VEHICLE WAS IN PERFECT CONDITION AVOIDING THEIR RESPONSIBILITY TO TELL ME ABOUT ANY RECALL FOR THIS PROBLEM. I STILL EXPERIMENTING THE SAME SITUATION SINCE 03312018, RISKING MY LIFE AND THE LIFE OF OTHER PEOPLE IN THE ROAD AS MY SUV CONTINUES WITHOUT LOSING POWER BUT TAKEN THE PERTINENT PRECAUTION. I STILL VERY WORRY AS THE CONSUMER REPORT STATED THAT IN ADDITION THIS FAILURE MAY CAUSE THE VEHICLE TO ROLL AWAY IF THE PARKING BRAKE IS NOT APPLIED DESPITE THE TRANSMISSION BEING PLACED IN PARK.
NHTSA ODI #11083076
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Illustration