NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
57 reportsClear category filter67,200 miles · Sep 1, 2019
Power TrainVehicle Speed Control
MY WIFE'S 2013 FORD EDGE LOOSES POWER WHILE DRIVING. THE ACCELERATOR STOPS WORKING AND THE CAR STOPS FUNCTIONING. THIS HAS HAPPENED MANY TIMES. WE HAVE CALLED WHITES FORD IN URBANA OHIO TO CHECK ON RECALL. THERE ARE NO RECALLS FOR THIS AND THE VEHICLE IS VERY UNSAFE TO DRIVE. THE EDGE HAS 67K MILES ON IT. HAS NEVER BEEN INVOLVED…
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MY WIFE'S 2013 FORD EDGE LOOSES POWER WHILE DRIVING. THE ACCELERATOR STOPS WORKING AND THE CAR STOPS FUNCTIONING. THIS HAS HAPPENED MANY TIMES. WE HAVE CALLED WHITES FORD IN URBANA OHIO TO CHECK ON RECALL. THERE ARE NO RECALLS FOR THIS AND THE VEHICLE IS VERY UNSAFE TO DRIVE. THE EDGE HAS 67K MILES ON IT. HAS NEVER BEEN INVOLVED IN ANY ACCIDENT. FORD SHOULD ADDRESS THESE ISSUES. WE ONLY DRIVE THE VEHICLE WHEN NECESSARY DUE TO US NOT KNOWING WHEN IT WILL JUST LOOSE POWER.
NHTSA ODI #11252667
59,000 miles · Jul 24, 2019
EngineVehicle Speed Control
TL* THE CONTACT'S DAUGHTER OWNS A 2013 FORD EDGE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE SERVICE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY 3 ATTEMPTS. THE VEHICLE RESUMED NORMAL OPERATION, BUT WAS TOWED BY THE INSURANCE COMPANY TO AN INDEPENDENT MECHANIC. THE MECHAN…
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TL* THE CONTACT'S DAUGHTER OWNS A 2013 FORD EDGE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE SERVICE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY 3 ATTEMPTS. THE VEHICLE RESUMED NORMAL OPERATION, BUT WAS TOWED BY THE INSURANCE COMPANY TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE AUTO THROTTLE BODY FAILED AND NEEDED TO REPLACED. THE INDEPENDENT MECHANIC CLEANED THE AUTO THROTTLE BODY, BUT THE FAILURE RECURRED. FORD OF CLERMONT (1101 EAST, W HWY 50, CLERMONT, FL 34711, (352) 394-6161) STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS ADVISED TO CALL NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
NHTSA ODI #11234517
5 miles · Jul 16, 2019
EngineVehicle Speed Control
WE HAVE HAD OUR FORD EDGE FOR ABOUT 3 YEARS AND NO PROBLEMS UNTIL A FEW WEEKS AGO WHEN WRENCH LIGHT CAME ON AND LOST POWER TO THE ACCELERATOR. MANAGED TO GET THE CAR OVER TO THE SHOULDER TURNED THE IGNITION OFF AND BACK ON AND EVERYTHING SEEMED FINE. IT WAS THEN GOOD FOR A COUPLE OF WEEKS AND AGAIN DID IT 5 TIMES THE OTHER DAY W…
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WE HAVE HAD OUR FORD EDGE FOR ABOUT 3 YEARS AND NO PROBLEMS UNTIL A FEW WEEKS AGO WHEN WRENCH LIGHT CAME ON AND LOST POWER TO THE ACCELERATOR. MANAGED TO GET THE CAR OVER TO THE SHOULDER TURNED THE IGNITION OFF AND BACK ON AND EVERYTHING SEEMED FINE. IT WAS THEN GOOD FOR A COUPLE OF WEEKS AND AGAIN DID IT 5 TIMES THE OTHER DAY WHEN I WAS DRIVING ON HIGHWAY 91E ONE OF THE MOST BUSY HERE IN CALIFORNIA.THIS CONDITION CAN PUT YOU IN A VERY UNSAFE SITUATION.
NHTSA ODI #11232255
80,000 miles · Jun 11, 2019
EngineVehicle Speed Control
ON 4 SEPARATE OCCASIONS SINCE SEPTEMBER 2018, VEHICLE HAS SHUT DOWN WITHOUT WARNING WHILE TRAVELING ON MAJOR HIGHWAYS AND HEAVY TRAFFIC. GAS PEDAL DID NOT RESPOND WHEN PRESSED. LUCKY TO HAVE AVOIDED SERIOUS ACCIDENTS. FORD DEALER/REPAIR COULD NOT IDENTIFY OR REPEAT PROBLEM, BUT CLEARLY THERE IS A PROBLEM.
NHTSA ODI #11219388
88,000 miles · Feb 6, 2019
Fuel/propulsion SystemPower TrainVehicle Speed Control
MY DAUGHTER LEFT FOR WORK AT 6 IN THE MORNING, IT WAS MINUS 25/30 WITH THE WIND CHILL. SHE WENT TO MAKE A LEFT TURN ON TO A MAIN STATE TRUCK ROUTE AND THE CAR STARTED TO SHAKE AND SHUTTER AND LOST ALL POWER. THE ENGINE LIGHT CAME ON TOO. AFTER THE CAR QUIT COMPLETELY IT THEN WAS RESTARTED. IT CONTINUED TO ACT UP. A FRIEND CHECKE…
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MY DAUGHTER LEFT FOR WORK AT 6 IN THE MORNING, IT WAS MINUS 25/30 WITH THE WIND CHILL. SHE WENT TO MAKE A LEFT TURN ON TO A MAIN STATE TRUCK ROUTE AND THE CAR STARTED TO SHAKE AND SHUTTER AND LOST ALL POWER. THE ENGINE LIGHT CAME ON TOO. AFTER THE CAR QUIT COMPLETELY IT THEN WAS RESTARTED. IT CONTINUED TO ACT UP. A FRIEND CHECKED IT AND HIS COMPUTER WAS SHOWING CODES FOR THE THROTTLE BODY AND SENSORS. IT IS NOW AT THE DEALERSHIP. I CALLED FORD AND WAS TOLD THERE IS NO RECALL OR EXTENDED WARRANTY FOR THE ISSUE. I WAS TOLD THEY WOULD NOTE MY COMPLAINT AND IF IT IS EVER RECALLED OR OK'D FOR AND EXTENDED WARRANTY THEN THEY WOULD LET US KNOW AND SHE COULD BE REIMBURSED. WE LIVE OFF 2 STATE TRUCK ROUTES THAT ARE HEAVILY TRAVELED, BUT AS SHE IS A YOUNG FEMALE AT DARK WITH A VEHICLE THAT IS DARK AND THE ROAD IS ICY AND ITS COLD ENOUGH THAT SCHOOLS AND PLACES HAVE SHUT DOWN AND PEOPLE HAVE DIED FROM EXPOSURE IN THIS , I WILL NOT LOSE A CHILD BECAUSE FORD IS TO LAZY TO PULL THEIR HEAD OUTTA THEIR KEISTER AND START THINKING OLD SCHOOL AGAIN AND CONSIDER THEIR CUSTOMERS. FIX THE ISSUE! DON'T SWEEP IT UNDER THE RUG BECAUSE ITS EASIER THAN FACING YOUR "NEW STYLE" VEHICLES HAVE ISSUES. I HAVE NO USE FOR FORD. MY EXPEDITION, MY AUNTS EXPEDITION AND HER DAUGHTERS ESCAPE ALL DID THIS EXACT SAME THING. AT THIS MOMENT WE ARE WAITING TO HEAR FROM THE DEALERSHIP AS TO WHAT IS GOING ON. IF THIS SITE ALLOWS ME TO UPDATE I WILL. SHE WAS GOING APPROXIMATLY 30 MPH AND AS SHE PRESSED ON THE GAS PEDDLE IT SLOWLY DIED.
NHTSA ODI #11174672
Mileage unknown · Nov 29, 2018
Vehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE DID NOT MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WAS NO WARNING INDICATOR ILLUMINATED. WHILE THE CONTACT'S VEHICLE WAS PARKED IN A GARAGE, IT ROLLED AWAY AND CRASHED INTO A PARKED VEHICLE. THE CONTACT CAME TO A STOP ON A BARBWIRED FENCE. THERE…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE DID NOT MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WAS NO WARNING INDICATOR ILLUMINATED. WHILE THE CONTACT'S VEHICLE WAS PARKED IN A GARAGE, IT ROLLED AWAY AND CRASHED INTO A PARKED VEHICLE. THE CONTACT CAME TO A STOP ON A BARBWIRED FENCE. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED, BUT WAS DRIVABLE. THE VEHICLE WAS TAKEN TO JOHNSON-SEWELL FORD-LINCOLN (830-693-5577, LOCATED AT 3301 US-281, MARBLE FALLS, TX 78654) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS OFFERED A DISCOUNT TOWARDS THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #11154704
59,600 miles · Nov 6, 2018
Vehicle Speed Control
2013 FORD EDGE VIN# (XXXXXX) 58665 MILES MY WIFE DRIVES THIS CAR AND WAS COMPLETELY UNNERVED WHEN 3 TIMES THE CAR LOST POWER IMMEDIATELY AFTER A STOP AND THEN A LEFT TURN INTO TRAFFIC. SHE IS A VERY CAREFUL DRIVER AND THERE WAS TIME FOR HER TO GLIDE OFF TO THE SHOULDER WHERE SHE SHUT THE CAR OFF AND WAITED. THE POTE…
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2013 FORD EDGE VIN# (XXXXXX) 58665 MILES MY WIFE DRIVES THIS CAR AND WAS COMPLETELY UNNERVED WHEN 3 TIMES THE CAR LOST POWER IMMEDIATELY AFTER A STOP AND THEN A LEFT TURN INTO TRAFFIC. SHE IS A VERY CAREFUL DRIVER AND THERE WAS TIME FOR HER TO GLIDE OFF TO THE SHOULDER WHERE SHE SHUT THE CAR OFF AND WAITED. THE POTENTIAL OF GETTING REAR-ENDED BY ONCOMING TRAFFIC IS VERY REAL AND SHE IS NOW AFRAID TO DRIVE. *PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*
NHTSA ODI #11149765
47,600 miles · Oct 1, 2018
Power TrainVehicle Speed Control
WHILE DRIVING MY 2013 FORD EDGE AT 70MPH ON THE HIGHWAY IN TRAFFIC I RECEIVED A WRENCH NOTIFICATION ON MY DASH AND THE ENGINE BEGAN TO STALL LEAVING ME WITH NO POWER TO CONTROL MY SPEED. AS MY CAR QUICKLY REDUCED SPEED ON A MAJOR HIGHWAY I ATTEMPTED TO GET OVER TO THE SHOULDER OUT OF HARMS WAY. ONCE I WAS OFF THE HIGHWAY THE VEH…
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WHILE DRIVING MY 2013 FORD EDGE AT 70MPH ON THE HIGHWAY IN TRAFFIC I RECEIVED A WRENCH NOTIFICATION ON MY DASH AND THE ENGINE BEGAN TO STALL LEAVING ME WITH NO POWER TO CONTROL MY SPEED. AS MY CAR QUICKLY REDUCED SPEED ON A MAJOR HIGHWAY I ATTEMPTED TO GET OVER TO THE SHOULDER OUT OF HARMS WAY. ONCE I WAS OFF THE HIGHWAY THE VEHICLE BEGAN TO SHAKE AND I POWERED DOWN THE VEHICLE. WHEN STARTING THE VEHICLE AGAIN I WAS PROMPTED WITH THE CHECK ENGINE LIGHT.
NHTSA ODI #11132648
75,000 miles · Aug 2, 2018
EngineFuel/propulsion SystemVehicle Speed Control
WHILE DRIVING DOWN ROAD (HIGHWAY) CAR GOES INTO A LIMP MODE AND WILL TRUST START SLOWING DOWN AND EVENTUALLY COMES TO A SLOW CRAWL LESS THAN 5 MPG.
NHTSA ODI #11115393
71,000 miles · Jun 28, 2018
Power TrainVehicle Speed Control
TRAVELING ON SECONDARY ROAD AND EXPERIENCED SUDDEN POWER LOSS. "AWD OFF" MESSAGE APPEARED ON SCREEN, ALONG WITH WRENCH ICON. I MANAGED TO LIMP ONTO THE SHOULDER (THANK GOD I WAS NOT ON THE HIGHWAY). CAR WOULD NOT REV UP OR MOVE. I TURNED THE ENGINE OFF, AND RESTARTED IT. EVERYTHING SEEMED TO BE FINE AT THAT POINT, BUT I AM VERY …
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TRAVELING ON SECONDARY ROAD AND EXPERIENCED SUDDEN POWER LOSS. "AWD OFF" MESSAGE APPEARED ON SCREEN, ALONG WITH WRENCH ICON. I MANAGED TO LIMP ONTO THE SHOULDER (THANK GOD I WAS NOT ON THE HIGHWAY). CAR WOULD NOT REV UP OR MOVE. I TURNED THE ENGINE OFF, AND RESTARTED IT. EVERYTHING SEEMED TO BE FINE AT THAT POINT, BUT I AM VERY AFRAID OF THIS HAPPENING DURING MY DAILY COMMUTE ON A BUSY HIGHWAY.
NHTSA ODI #11104553
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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