The door closer says door ajar when it is closed. It is on the front driver's side door. The dome light is constantly on running out the battery and my wife is not able to lock the doors!!! This is a major safety issue!! I found some info online about A LOT of other ford owners having the same issues and ford doesn't think it's …
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The door closer says door ajar when it is closed. It is on the front driver's side door. The dome light is constantly on running out the battery and my wife is not able to lock the doors!!! This is a major safety issue!! I found some info online about A LOT of other ford owners having the same issues and ford doesn't think it's a big deal!!?? Is it going to take someone getting seriously injured for this to be resolved? This is ABSOLUTELY UNACCEPTABLE!
NHTSA ODI #11434353
Mileage unknown · Sep 2, 2021
Unknown Or Other
While driving the car randomly shuts off when it wants to. Does it approximately every half hour to 1 hour of drive time. When it shuts off the dash board goes dark, and the engine shuts off. The car needs to be coasted to the side of the road with no power brakes, or power steering, and put in park. As soon as the car is stoppe…
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While driving the car randomly shuts off when it wants to. Does it approximately every half hour to 1 hour of drive time. When it shuts off the dash board goes dark, and the engine shuts off. The car needs to be coasted to the side of the road with no power brakes, or power steering, and put in park. As soon as the car is stopped and parked it can be started back up again. Multiple times it has shut off in heavy traffic and almost caused an accident, 1 time was in a construction zone on the highway where there was no place to pull off so I had to come to a complete stop in the middle of the highway and restart the car. The car was taken to the Ford dealership and they inspected it for 1 full week and they said they could not verify what is causing the issue and told me to continue driving vehicle and when problem starts happening more often to bring it back in. There are no warning lights that come on, and there are no symptoms that are associated with the problem. The car first started doing it approximately 1 month ago, at about 75,000 miles. Car currently has 76,561
NHTSA ODI #11431512
Mileage unknown · Aug 25, 2021
Unknown Or Other
Wrench light came on and Car immediately completely lost power while driving, no acceleration, had to coast to edge of street and turn car off. Waited a few minutes and restarted without incident. When investigating what this light was and what to do about it I found that this same issue has happened to many many people with…
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Wrench light came on and Car immediately completely lost power while driving, no acceleration, had to coast to edge of street and turn car off. Waited a few minutes and restarted without incident. When investigating what this light was and what to do about it I found that this same issue has happened to many many people with a 2013 Edge. Could have been very dangerous had this happened while on the freeway driving at freeway speeds
NHTSA ODI #11430466
Mileage unknown · Jul 26, 2021
Unknown Or Other
I only had my vehicle for four month and since I had it the car have not work properly as I'm driving up or down the road the car begin to lose power with a wrench light appears and somtimes the check engine light comes on which happened a dozen of times since I have had the car almost every time, Iam in a very dangerous positio…
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I only had my vehicle for four month and since I had it the car have not work properly as I'm driving up or down the road the car begin to lose power with a wrench light appears and somtimes the check engine light comes on which happened a dozen of times since I have had the car almost every time, Iam in a very dangerous position to pull over on side of road which almost led to multiple accident with other cars going in the same direction as my car I have reach out the dealership and they can't tell me anything on whats wrong with my vehicle I'm so scare to drive it with my three kids in it with me cause this have happened way too many times already please help so this problem before someone get hurt or its to late..
NHTSA ODI #11426564
Mileage unknown · May 28, 2021
Unknown Or Other
The purpose of this letter is to request a recall on 2013 Ford Edge. The customer satisfaction program 13N02 released in January of 2014 identifies that “it is possible for the brake booster on your vehicle to develop a small tear in the diaphragm.” This is what has occurred in my vehicle under 100,000 miles. The recall/program …
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The purpose of this letter is to request a recall on 2013 Ford Edge. The customer satisfaction program 13N02 released in January of 2014 identifies that “it is possible for the brake booster on your vehicle to develop a small tear in the diaphragm.” This is what has occurred in my vehicle under 100,000 miles. The recall/program covers vehicles made prior to March 28, 2013 and my vehicle was made in approximately June. As a result my request for relief has to this point been denied. I am very disappointed as it is an identical issue to the recall but because my car is approximately 90 days younger than others identified, I am out $940.30 dollars for the repair. The repair is completed now. The vehicle was not stopping responsively and put myself and others at risk. My auto mechanic confirmed the issue and identified it as the same described in the recall noted above. There were no warning lamps or other symptoms to make us aware of the issue. Ford denies to cover my repair as it is a vehicle made shortly after the bulletin identifies.
NHTSA ODI #11418878
Mileage unknown · Apr 19, 2021
Electrical SystemUnknown Or Other
EVEN THOUGH THE DOOR IS CLOSED, THE DOOR OPEN SIGNAL IS ON AND WILL STAY ON AND I CANNOT LOCK THE CAR. IT WAS HAPPENING PERIODICALLY, NOW IT IS CONSISTENT. AFTER REVIEWING THE NHTSA WEBSITE, I NOTICED THAT 19N09 WAS ISSUED AND I NEVER RECEIVED THE NOTICE TO BRING THE CAR IN.
NHTSA ODI #11412776
150,000 miles · Jan 11, 2021
Electrical SystemUnknown Or Other
OVER A YEAR AGO MY DRIVER SIDE DOOR WOULD BE CLOSED AND MY EDGE WOULD SAID DOOR AJAR LEAVING THE LIGHTS ON AND ME UNABLE TO LOCK MY DOORS. AFTER DROPPING A BUNCH OF MONEY THE LATCH WAS REPLACED AND HAS A WARRANTY ON IT. MY PASSENGER DOOR IS NOW DOING THIS AND IF MY DRIVER DOOR HAS A WARRANTY MEANING WHATEVER COMPANY IS AWARE OF …
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OVER A YEAR AGO MY DRIVER SIDE DOOR WOULD BE CLOSED AND MY EDGE WOULD SAID DOOR AJAR LEAVING THE LIGHTS ON AND ME UNABLE TO LOCK MY DOORS. AFTER DROPPING A BUNCH OF MONEY THE LATCH WAS REPLACED AND HAS A WARRANTY ON IT. MY PASSENGER DOOR IS NOW DOING THIS AND IF MY DRIVER DOOR HAS A WARRANTY MEANING WHATEVER COMPANY IS AWARE OF THIS HAPPENING AND COVERING IT, I WANT MY PASSENGER DOOR COVERED WITHOUT ME BEING OUT ANY MONEY! IT IS HARD TIMES RIGHT NOW AND ANY HELP WOULD BE GREAT!
NHTSA ODI #11387544
Mileage unknown · Dec 8, 2020
Back Over PreventionUnknown Or Other
CAMERA BACKUP DOES NOT WORK, THE PASSENGER DOOR WILL NOT LATCH, SO IT IS OPEN AND FLEW OPEN WHILE DRIVING.
NHTSA ODI #11378439
82,560 miles · Nov 20, 2020
Electrical SystemUnknown Or Other
DRIVER DOOR SAYS AJAR AFTER CLOSING DOOR DRAINING BATTERY ALARM GOES OFF IN MIDDLE OF THE NIGHT AS BATTERY DRAINS AND EVENTUALLY DIES.
NHTSA ODI #11375566
46,000 miles · Nov 12, 2020
Unknown Or Other
FOR NO REASON THE GLASS SUN ROOF ON OUR 2013 FORD EDGE EXPLODED TO DAY WHILE DRIVING ON THE HI WAY NOTHING HIT THE GLASS THE SOUND MAD ME LOSE CONTROL FOR I FEW SECONDS I CALLED FORD DEALER TO SEE IF THERE WAS A RECALL THEY SAID NO THE CAR IS OUT OF WARRANTY I SEE THIS IS A PROBLEM WITH SUN ROOFS FROM 2008 TO NOW WITH FORD EDGE …
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FOR NO REASON THE GLASS SUN ROOF ON OUR 2013 FORD EDGE EXPLODED TO DAY WHILE DRIVING ON THE HI WAY NOTHING HIT THE GLASS THE SOUND MAD ME LOSE CONTROL FOR I FEW SECONDS I CALLED FORD DEALER TO SEE IF THERE WAS A RECALL THEY SAID NO THE CAR IS OUT OF WARRANTY I SEE THIS IS A PROBLEM WITH SUN ROOFS FROM 2008 TO NOW WITH FORD EDGE AND OTHER AUTO
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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