DOOR AJAR SENSOR FAULTY. THE PANEL SHOWS THAT A DOOR IS AJAR WHICH IS NOT. THIS CAUSES THE DOMELIGHT TO TURN ON FOR QUITE A LONG TIME. WHEN IT HAPPENS AT NIGHT VISIBILITY IS POOR AND DANGEROUS. I HAVE ALREADY REPLACED TWO SENSOR ON ONE DOOR (DRIVERS SIDE) NOW GOING ON THIRD (FRONT PASSENGER SIDE) IT BECOMES VERY DANGEROUS SINCE …
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DOOR AJAR SENSOR FAULTY. THE PANEL SHOWS THAT A DOOR IS AJAR WHICH IS NOT. THIS CAUSES THE DOMELIGHT TO TURN ON FOR QUITE A LONG TIME. WHEN IT HAPPENS AT NIGHT VISIBILITY IS POOR AND DANGEROUS. I HAVE ALREADY REPLACED TWO SENSOR ON ONE DOOR (DRIVERS SIDE) NOW GOING ON THIRD (FRONT PASSENGER SIDE) IT BECOMES VERY DANGEROUS SINCE VISIBILTY AT IS BAD. THIS COMPLAINT IS BECOMING PRETTY COMUN. A COMMUNITY OF FORD CUSTOMERS THAT REALLY NEEDE HELP. JUST HOPE IT DOES NOT BECOME A TRAGEDY.
NHTSA ODI #10808968
46,000 miles · Dec 1, 2015
Electrical SystemUnknown Or Other
DRIVER DOOR ALARM BEEPS WHEN DOOR IS CLOSED. INTERIOR LIGHTS STAY ON. THIS OCCURRED EARLIER THIS YEAR AND FORD 'CLEANED OFF' THE SENSOR. STARTED TO HAPPEN AGAIN SEVERAL WEEKS AGO. FORD IS REPLACING THE SENSOR, BUT WE HAVE TO PAY FOR THIS BECAUSE THE ISSUE HAS NOT QUALIFIED FOR A RECALL. PLEASE SUBMIT A COMPLAINT IF THIS IS …
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DRIVER DOOR ALARM BEEPS WHEN DOOR IS CLOSED. INTERIOR LIGHTS STAY ON. THIS OCCURRED EARLIER THIS YEAR AND FORD 'CLEANED OFF' THE SENSOR. STARTED TO HAPPEN AGAIN SEVERAL WEEKS AGO. FORD IS REPLACING THE SENSOR, BUT WE HAVE TO PAY FOR THIS BECAUSE THE ISSUE HAS NOT QUALIFIED FOR A RECALL. PLEASE SUBMIT A COMPLAINT IF THIS IS HAPPENING TO YOUR 2013 FORD EDGE.
NHTSA ODI #10807751
56,000 miles · Nov 13, 2015
Unknown Or Other
DOOR SWITCH, DRIVERS DOOR IS SHUT AND THE DOOR AJAR LIGHT IS ON AND WILL NOT LOCK THE DOORS WHEN IN MOTION AND KEEPS THE DOME LIGHT ON . I HAVE MADE A COMPLAINT WITH FORD CASE NUMBER CAS8223825 . THEY DONE SEE TO CARE. WHY SHOULD I PAY FOR SOMETHING THAT SHOULD BE A RECALL AS IT IS A SAFTY ISSUE
NHTSA ODI #10790160
38,510 miles · Nov 12, 2015
Unknown Or Other
FALUTLY DRIVERS SIDE DOOR LATCH SENSOR. MY DOOR AJAR LIGHT COMES ON AND THE INTERIOR LIGHTS WON'T GO OFF. WHEN DRIVING THE CONSOLE SCREEN BEEPS EVERY MINUTE TO TELL ME MY DOOR IS AJAR.
NHTSA ODI #10790076
38,000 miles · Nov 10, 2015
Electrical SystemExterior LightingUnknown Or Other
DOOR AJAR WARNING AND DOOR CHIMING. IF DOOR DOES NOT CLOSE PROPERLY LIGHTS STAY ON DRAINING BATTERY LEAVING OWNER STRANDED WITH DEAD BATTERY. WHILE DRIVING DOOR CHIMING CONSTANTLY GOING OFF DISTRACTING OWNER WHILE DRIVING. PROBLEM HAPPENS WHILE DRIVING AND WHILE PARKED
NHTSA ODI #10789627
80,000 miles · Oct 24, 2015
Electrical SystemUnknown Or Other
PASSENGER DOOR SAYS AJAR AFTER SHUTTING DOOR. CAN OPEN AND SHUT OVER AND OVER AND SOMETIMES IT WILL GO OFF, OTHER TIMES WILL NOT. CAUSES LIGHTS TO STAY ON WHEN VEHICLE IS RUNNING AND NOT RUNNING. SAFETY CONCERN: THE DOORS WILL NOT LOCK, LEAVING THE BACK DOORS UNLOCKED WITH SMALL CHILDREN ABLE TO OPEN THE DOOR WHILE CAR IS IN MOT…
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PASSENGER DOOR SAYS AJAR AFTER SHUTTING DOOR. CAN OPEN AND SHUT OVER AND OVER AND SOMETIMES IT WILL GO OFF, OTHER TIMES WILL NOT. CAUSES LIGHTS TO STAY ON WHEN VEHICLE IS RUNNING AND NOT RUNNING. SAFETY CONCERN: THE DOORS WILL NOT LOCK, LEAVING THE BACK DOORS UNLOCKED WITH SMALL CHILDREN ABLE TO OPEN THE DOOR WHILE CAR IS IN MOTION.
NHTSA ODI #10785757
Mileage unknown · Oct 23, 2015
Unknown Or Other
DRIVER SIDE FRONT DOOR SENSOR HAS MALFUNCTIONED. IT INDICATES THE DOOR IS OPEN EVEN WHEN IT IS CLOSED. ALARMS SOUND AND THE DOORS DO NOT LOCK WHEN THE CAR IS IN MOTION. CAR WAS TAKEN TO FORD TO REPAIR AND I WAS TOLD THEY WOULD ONLY CLEAN THE CONTACTS WHICH IS ONLY A TEMPORARY SOLUTION AND EACH TIME THEY CHARGE A FEE.
NHTSA ODI #10785678
56,400 miles · Oct 23, 2015
Unknown Or Other
THE DRIVER SIDE REAR "DOOR AJAR" WARNING LIGHT GOES ON EVEN THOUGH THE DOOR IS CLOSED AND LOCKED. IT KEEPS THE INTERIOR LIGHTS ON EVEN WHEN I START DRIVING, WHICH IS VERY DISTRACTING DURING EVENING HOURS. THE LIGHTS STAY ON FOR MORE THAN 5 MINUTES AFTER PARKING THE CAR.
NHTSA ODI #10785493
570,000 miles · Oct 17, 2015
Unknown Or Other
DOOR AJAR WHEN DOOR IS CLOSED CAUSING DOME LIGHT TO STAY ON AFTER EXITING THE VEHICLE ALSO MAKING IN UNABLE TO LOCK DOORS WHICH IS A SAFETY ISSUE
NHTSA ODI #10783062
23,000 miles · Oct 12, 2015
Electrical SystemUnknown Or Other
MY DRIVER SIDE DOOR AJAR ERROR MESSAGE STAYS ON WHEN THE KEY IS ON AND WHEN DRIVING. THIS IS A SAFETY ISSUE AS I CANNOT RESET IT AND A WARNING BEEP CONTINUES AS THE ERROR CANNOT BE CLEARED. STARTED A MONTH AGO AND WOULD RANDOMLY APPEAR NOW IT STAYS ON. ALSO WHEN I LOCK MY CAR NOW WITH THE REMOTE IT BEEPS TWICE NOT ONCE. I FE…
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MY DRIVER SIDE DOOR AJAR ERROR MESSAGE STAYS ON WHEN THE KEY IS ON AND WHEN DRIVING. THIS IS A SAFETY ISSUE AS I CANNOT RESET IT AND A WARNING BEEP CONTINUES AS THE ERROR CANNOT BE CLEARED. STARTED A MONTH AGO AND WOULD RANDOMLY APPEAR NOW IT STAYS ON. ALSO WHEN I LOCK MY CAR NOW WITH THE REMOTE IT BEEPS TWICE NOT ONCE. I FEEL THERE COULD BE AN ISSUE WITH SECURITY NOW TOO.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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