THE DRIVER DOOR AJAR SENSOR ALWAYS SAYS MY DRIVER DOOR IS OPEN NO MATTER HOW MANY TIMES I CLOSE IT. BECAUSE THE CAR THINKS THE DOOR IS OPEN I CAN'T LOCK THE CAR DOORS THEREFORE I CAN'T GO ANYWHERE. THE SENSOR ALSO MAKES THE INTERIOR LIGHTS GO ON AND THEY DON'T SHUT OFF. IT MAKES IT VERY DANGEROUS DRIVING AT NIGHT. IT JUST STARTE…
Read full complaint
THE DRIVER DOOR AJAR SENSOR ALWAYS SAYS MY DRIVER DOOR IS OPEN NO MATTER HOW MANY TIMES I CLOSE IT. BECAUSE THE CAR THINKS THE DOOR IS OPEN I CAN'T LOCK THE CAR DOORS THEREFORE I CAN'T GO ANYWHERE. THE SENSOR ALSO MAKES THE INTERIOR LIGHTS GO ON AND THEY DON'T SHUT OFF. IT MAKES IT VERY DANGEROUS DRIVING AT NIGHT. IT JUST STARTED HAPPENING AFTER I STARTED MY CAR AND LEFT FOR WORK.
NHTSA ODI #10888850
40,000 miles · Jul 25, 2016
Unknown Or Other
DOOR LATCH ASSEMBLY IS FAULTY AND THE PASSENGER DOOR ALWAYS SHOWS AJAR.
NHTSA ODI #10888233
35,000 miles · Jul 20, 2016
Electrical SystemUnknown Or OtherVisibility/wiper
THE DOOR AJAR SWITCH IS NOT WORKING CORRECTLY, MY INTERIOR AND EXTERIOR LIGHTS STAY ON AFTER I LOCK THE DOORS, THE DOOR AJAR CHIME RINGS THE WHOLE TIME I'M DRIVING. THIS IMPEDES VISIBILITY, ATTENTION, AND COULD HAVE ADVERSE SAFETY CONSEQUENCES.
NHTSA ODI #10886155
37,000 miles · Jul 18, 2016
Unknown Or Other
DRIVERS DOOR SHOWS AJAR WHEN DOOR IS ACTUALLY CLOSED. THIS IS DEFINITELY A SAFETY ISSUES AS THE DOORS WILL NOT LOCK WHEN THIS IS HAPPENING. BATTERY WILL DIE BECAUSE THE DOME LIGHTS WILL NOT GO OFF WHEN VEHICLE IS PARKED. THIS IS AN ISSUE AND THESE CARS NEED TO BE RECALLED. JUST PURCHASED CAR.
NHTSA ODI #10885469
40,948 miles · Jul 17, 2016
Unknown Or Other
THE DRIVER DOOR AJAR WARNING STAYS ON AND WILL NOT SHUT OFF EVEN WHEN DOOR IS SHUT AND THE DOORS WILL NOT LOCK. THIS IS WHEN THE VEHICLE IS MOVING. THE WARNING TELLS YOU TO PUT THE VEHICLE IN PARK EVEN WHEN DRIVING DOWN THE ROAD. IT MAKES A SIGNAL SOUND THAT WILL NOT STOP. THE INSIDE LIGHT WILL NOT SHUT OFF. WILL IT RUN THE BA…
Read full complaint
THE DRIVER DOOR AJAR WARNING STAYS ON AND WILL NOT SHUT OFF EVEN WHEN DOOR IS SHUT AND THE DOORS WILL NOT LOCK. THIS IS WHEN THE VEHICLE IS MOVING. THE WARNING TELLS YOU TO PUT THE VEHICLE IN PARK EVEN WHEN DRIVING DOWN THE ROAD. IT MAKES A SIGNAL SOUND THAT WILL NOT STOP. THE INSIDE LIGHT WILL NOT SHUT OFF. WILL IT RUN THE BATTERY DOWN?
NHTSA ODI #10885390
80,000 miles · Jul 12, 2016
Unknown Or Other
DRIVER DOOR AJAR LIGHT STAYS ON DUE TO A FAULTY SWITCH WITHIN THE DOOR. THIS IS A SERIOUS SAFETY CONCERN AS THE DOORS WON'T LOCK WHILE DRIVING AND THE INTERIOR LIGHTS STAY ON WHICH IS DANGEROUS WHEN DRIVING AT NIGHT. THIS IS AN ONGOING ISSUE AND FORD FAILS TO ACKNOWLEDGE THE ISSUE. THERE SHOULD BE A RECALL ISSUED TO CORRECT THIS…
Read full complaint
DRIVER DOOR AJAR LIGHT STAYS ON DUE TO A FAULTY SWITCH WITHIN THE DOOR. THIS IS A SERIOUS SAFETY CONCERN AS THE DOORS WON'T LOCK WHILE DRIVING AND THE INTERIOR LIGHTS STAY ON WHICH IS DANGEROUS WHEN DRIVING AT NIGHT. THIS IS AN ONGOING ISSUE AND FORD FAILS TO ACKNOWLEDGE THE ISSUE. THERE SHOULD BE A RECALL ISSUED TO CORRECT THIS PROBLEM.
NHTSA ODI #10884429
65,000 miles · Jul 12, 2016
Power TrainUnknown Or Other
DRIVERS DOOR AJAR DISPLAY IS ON WHEN THE DOOR IS CLOSED. TAKES MULTIPLE ATTEMPTS TO CLOSE DOOR FOR THE DISPLAY LIGHT TO GO AWAY. WHEN LIGHT IS ON, DOORS WON'T LOCK AND DO NOT KNOW IF A REAL DOOR AJAR MESSAGE IS VALID. ALSO, CAR LOSES POWER WHEN DRIVING. JUST LOSES POWER AND IS EXTREMELY DANGEROUS IF YOU CAN'T GET OFF THE ROA…
Read full complaint
DRIVERS DOOR AJAR DISPLAY IS ON WHEN THE DOOR IS CLOSED. TAKES MULTIPLE ATTEMPTS TO CLOSE DOOR FOR THE DISPLAY LIGHT TO GO AWAY. WHEN LIGHT IS ON, DOORS WON'T LOCK AND DO NOT KNOW IF A REAL DOOR AJAR MESSAGE IS VALID. ALSO, CAR LOSES POWER WHEN DRIVING. JUST LOSES POWER AND IS EXTREMELY DANGEROUS IF YOU CAN'T GET OFF THE ROAD IN TIME BEFORE GETTING HIT. HAVE READ MANY COMPLAINTS ABOUT BOTH SAFETY ISSUES WITH THE EDGE, DOOR LOCK SENSOR AND HALFSHAFT RETENTION CIRCLIP COMING LOOSE.
NHTSA ODI #10884296
Mileage unknown · Jul 6, 2016
Electrical SystemExterior LightingUnknown Or Other
THE DRIVER SIDE DOOR AJAR LIGHT REMAINS ON EVEN WHEN THE DOOR IS CLOSED. THE DEALERSHIP NOTIFIED ME OF THE LOCKING SENSOR/ASSEMBLY BEING FAULTY AND THAT I NEED TO HAVE THIS CHANGED BECAUSE THE BATTERY CAN DRAIN. REPAIRS COST ABOUT $400 SINCE I WAS 3,000 MILES BEYOND OF THE WARRANTY.
NHTSA ODI #10882966
12,400 miles · Jul 6, 2016
Unknown Or Other
I REPEATEDLY GET A DRIVER DOOR AJAR MESSAGE EVEN THOUGH THE DOOR IS CLOSED. THIS CAN OCCUR AS SOON AS I START THE ENGINE OR WHEN THE AUTOMATIC LOCKS TRY TO ENGAGE AS I START TO DRIVE. THERE HAVE BEEN TIMES WHEN IT CAME ON AFTER DRIVING FOR A LONGER PERIOD OF TIME. THE LOCKS DO NOT ENGAGE AND THIS CAUSES THE INTERIOR LIGHTS TO…
Read full complaint
I REPEATEDLY GET A DRIVER DOOR AJAR MESSAGE EVEN THOUGH THE DOOR IS CLOSED. THIS CAN OCCUR AS SOON AS I START THE ENGINE OR WHEN THE AUTOMATIC LOCKS TRY TO ENGAGE AS I START TO DRIVE. THERE HAVE BEEN TIMES WHEN IT CAME ON AFTER DRIVING FOR A LONGER PERIOD OF TIME. THE LOCKS DO NOT ENGAGE AND THIS CAUSES THE INTERIOR LIGHTS TO COME ON AND A CHIMING SOUND ALONG WITH A MESSAGE TO PUT THE CAR IN PARK. IT IS A MAJOR DISTRACTION TO DRIVE WITH THE CHIMING WHICH GOES OFF BRIEFLY WHEN BRAKING BUT THEN RIGHT BACK ON WHEN I HIT THE GAS AGAIN. BESIDES THAT IF I'M DRIVING AT NIGHT THE INTERIOR LIGHTS MAKE IT DIFFICULT TO SEE WHERE I'M GOING. IT ALSO MAKES ME FEEL VERY UNEASY DRIVING WITH CHILDREN OR IN AN UNSAFE NEIGHBORHOOD KNOWING THAT I CANNOT KEEP THE DOORS LOCKED. I'VE TRIED CLOSING THE DOOR MULTIPLE TIMES. I USUALLY GIVE UP AFTER 6 OR 7 TRYS. I'VE HAD THE CAR IN FOR SERVICE 4 TIMES FOR THIS PROBLEM. IT SEEMS TO BE FIXED TEMPORARILY BUT AFTER A FEW MONTHS IT STARTS ALL OVER AGAIN. I CAN'T BELIEVE THAT THIS IS NOT A SAFETY HAZARD AND THAT THERE ISN'T A PERMANENT FIX.
NHTSA ODI #10882849
25,000 miles · Jul 3, 2016
Unknown Or Other
DRIVERS SIDE DOOR LATCH. " DOOR AJAR" DOES NOT GO OFF. CAUSES DOOR LOCKS TO NOT ENGAGE WHEN CAR IS IN MOTION. CHIME RINGS WHENEVER CAR STOPS IN TRAFFIC. YOU CAN RESET WITH ACKNOWLEDGMENT, BUT THE ALARM IMMEDIATELY GOES OFF WHEN CAR STOPS AT A LIGHT OR STOP SIGN. STARTED HAPPENING OFF AND ON, BUT AS TIME WENT ON IT HAPPENED E…
Read full complaint
DRIVERS SIDE DOOR LATCH. " DOOR AJAR" DOES NOT GO OFF. CAUSES DOOR LOCKS TO NOT ENGAGE WHEN CAR IS IN MOTION. CHIME RINGS WHENEVER CAR STOPS IN TRAFFIC. YOU CAN RESET WITH ACKNOWLEDGMENT, BUT THE ALARM IMMEDIATELY GOES OFF WHEN CAR STOPS AT A LIGHT OR STOP SIGN. STARTED HAPPENING OFF AND ON, BUT AS TIME WENT ON IT HAPPENED EVERY TIME DRIVING CAR.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
Illustration