THE DOOR LATCHES USED ON THE 2013 EDGE (AND OTHER MODELS) CONTAINS THE SENSOR THAT DETECTS THE DOOR BEING CLOSED. IN MY INSTANCE, THE ISSUE IS WITH THE DRIVER'S SIDE DOOR. WHEN THE SWITCH DOES NOT DETECT THAT THE DOOR IS CLOSED, THE DOME LIGHTS WILL NOT TURN OFF UNTIL THE VEHICLE ACHIEVES A CERTAIN SPEED AND THE DOORS CANNOT B…
Read full complaint
THE DOOR LATCHES USED ON THE 2013 EDGE (AND OTHER MODELS) CONTAINS THE SENSOR THAT DETECTS THE DOOR BEING CLOSED. IN MY INSTANCE, THE ISSUE IS WITH THE DRIVER'S SIDE DOOR. WHEN THE SWITCH DOES NOT DETECT THAT THE DOOR IS CLOSED, THE DOME LIGHTS WILL NOT TURN OFF UNTIL THE VEHICLE ACHIEVES A CERTAIN SPEED AND THE DOORS CANNOT BE LOCKED WHILE THE CAR IS STARTED. AT NIGHT, THE DOME LIGHTS STAYING ON HINDERS VISION AND POSES POSSIBLE INJURY AND DAMAGE TO ANY PEDESTRIANS OR OBJECTS THAT MAY BE IN THE WAY OF THE CAR WITH THIS ISSUE. I HAVE ALMOST HIT A TREE LEAVING MY DRIVEWAY SINCE I COULD NOT EVEN SEE THE DRIVEWAY. I FEAR HITTING PEDESTRIANS IN MY NEIGHBORHOOD WHILE ON THE WAY TO WORK, SINCE I LEAVE BEFORE SUNRISE. AS FOR THE DOORS NOT LOCKING WHILE THE CAR IS STARTED, THIS COULD POSE A SAFETY ISSUE TO THE OCCUPANTS OF THE VEHICLE ALLOWING FOR ACCESS TO BE EASILY OBTAINED TO THE INTERIOR IN THE INSTANCE OF CARJACKING, ETC.
NHTSA ODI #11045883
74,500 miles · Nov 13, 2017
Unknown Or Other
MY WIFE COMPLAINED OF THE SMELL OF ROTTEN EGGS AND A SEVERE HEADACHE WHILE DRIVING WITH THE CLIMATE CONTROL ON, WHEN SHE SHUT IT OFF AND OPENED THE WINDOWS IT DISSIPATED. THIS IS A CONDITION COMMON TO BREATHING CARBON MONOXIDE, I'M A RETIRED, UNION TRAINED, HEATING AND COOLING SPECIALIST. WE TOOK THE VEHICLE TO OUR LOCAL FORD D…
Read full complaint
MY WIFE COMPLAINED OF THE SMELL OF ROTTEN EGGS AND A SEVERE HEADACHE WHILE DRIVING WITH THE CLIMATE CONTROL ON, WHEN SHE SHUT IT OFF AND OPENED THE WINDOWS IT DISSIPATED. THIS IS A CONDITION COMMON TO BREATHING CARBON MONOXIDE, I'M A RETIRED, UNION TRAINED, HEATING AND COOLING SPECIALIST. WE TOOK THE VEHICLE TO OUR LOCAL FORD DEALERSHIP AND AFTER THEY LOOKED AT IT THEY CLAIMED WE WOULD BE RESPONSIBLE FOR A $2000+ REPAIR RELATED TO FORD SERVICE BULLETIN TSB 14-0201 (EXHAUST SULFUR ODOR AFTER HARD ACCELERATION - CLIMATE CONTROL IN RECIRCULATION MODE ONLY). THE ABOVE IS A FALSE STATEMENT SINCE IT OCCURS IN ANY, CLIMATE CONTROL, MODE. THIS BULLETIN COVERS HOW TO REMOVE THE EXHAUST AND CLEAN AREAS OF THE UNDERCARRIAGE WHERE SEAM SEALER AND EXPANDABLE FOAM IS TO BE APPLIED. THIS IS FORDS RESPONSIBILITY SINCE IT IS A DEFECT IN SOME (2011-2014 EDGE, 2011-2015 MKX) OF THERE PRODUCT LINE. THE DATE BELOW IS NOT EXACT SINCE IT IS A REOCCURRING PROBLEM. PLEASE HELP ASAP!!
NHTSA ODI #11045540
55,000 miles · Nov 9, 2017
Unknown Or Other
THE DOOR AJAR LIGHT WILL NOT GO OFF. I HAVE TO SLAMMED MY DOOR SEVERAL TIMES IN ORDER FOR THE LIGHT TO GO OFF. NOW THE LIGHT WILL NOT GO OFF AND IM UNABLE TO LOCK MY DOOR. I HAVE HAD TO REPLACE THE BATTERY 2 TIMES BECAUSE IT DRAINS THE POWER. MY DRIVER SIDE DOOR EVEN OPENED AS I WAS MAKING A TURN. THIS IS EXTREMELY DANGEROUS. T…
Read full complaint
THE DOOR AJAR LIGHT WILL NOT GO OFF. I HAVE TO SLAMMED MY DOOR SEVERAL TIMES IN ORDER FOR THE LIGHT TO GO OFF. NOW THE LIGHT WILL NOT GO OFF AND IM UNABLE TO LOCK MY DOOR. I HAVE HAD TO REPLACE THE BATTERY 2 TIMES BECAUSE IT DRAINS THE POWER. MY DRIVER SIDE DOOR EVEN OPENED AS I WAS MAKING A TURN. THIS IS EXTREMELY DANGEROUS. THIS ISSUE SHOULD BE COVERED UNDER A RECALL. THERE HAVE BEEN SEVERAL COMPLAINTS AND NOTHING HAS BEEN DONE. THIS MATTER SHOULD BE LOOKED AT VERY CLOSELY AND SWIFTLY AND FOR THOSE WHO HAD TO PAY $400 - $450 TO HAVE IT REPAIRED SHOULD BE REIMBURSED BY FORD FOR SAFETY ISSUES.
NHTSA ODI #11044771
Mileage unknown · Nov 4, 2017
Electrical SystemUnknown Or Other
DOOR AJAR LIGHT ALWAYS STAYS ON AND AT TIMES DOORS DON'T LOCK.
NHTSA ODI #11043320
79,000 miles · Oct 29, 2017
Unknown Or Other
SHIFT TO PARK WE HAVE CONTINUED TO HAVE PROBLEMS WITH THIS PROBLEM EVEN AFTER SPENDING $313 ON 9/23/15 TO HAVE IT REPAIRED (CURRENT DATE IS 10/29/17). WE PUT IT IN PARK & TURN OFF THE CAR, BUT WE GET THE MESSAGE TO "SHIFT TO PARK" ON THE SCREEN & THE SCREEN WON'T GO OFF WHICH THEN CAN RUN OUT THE BATTERY. IT GETS TO THE POIN…
Read full complaint
SHIFT TO PARK WE HAVE CONTINUED TO HAVE PROBLEMS WITH THIS PROBLEM EVEN AFTER SPENDING $313 ON 9/23/15 TO HAVE IT REPAIRED (CURRENT DATE IS 10/29/17). WE PUT IT IN PARK & TURN OFF THE CAR, BUT WE GET THE MESSAGE TO "SHIFT TO PARK" ON THE SCREEN & THE SCREEN WON'T GO OFF WHICH THEN CAN RUN OUT THE BATTERY. IT GETS TO THE POINT WHERE THE CAR WON'T EVEN START. SEEMS LIKE MANY COMPLAINTS HAVE BEEN POSTED ABOUT THIS SAME PROBLEM ON DIFFERENT MODELS. FORD SHOULD HAVE REPAIRED THIS FOR FREE &/OR SHOULD REIMBURSE ANY ONE WHO HAS HAD TO PAY FOR IT.
NHTSA ODI #11040931
50,000 miles · Oct 17, 2017
Electrical SystemUnknown Or Other
'DRIVER DOOR AJAR' NOTIFICATION IS PRESENT WHILE IN MOTION IN SPITE OF DOOR BEING CLOSED/LATCHED. DOORS WON'T LOCK WHILE IN THE CAR (WHETHER IN MOTION OR STATIONARY) & ALARM CANNOT BE SET BECAUSE OF THIS. SEVERAL TIMES, THE NOTIFICATION WASN'T PRESENT ONLY TO POP UP WHILE DRIVING & DOORS UNLOCKED & WOULDN'T LOCK AGAIN. SO…
Read full complaint
'DRIVER DOOR AJAR' NOTIFICATION IS PRESENT WHILE IN MOTION IN SPITE OF DOOR BEING CLOSED/LATCHED. DOORS WON'T LOCK WHILE IN THE CAR (WHETHER IN MOTION OR STATIONARY) & ALARM CANNOT BE SET BECAUSE OF THIS. SEVERAL TIMES, THE NOTIFICATION WASN'T PRESENT ONLY TO POP UP WHILE DRIVING & DOORS UNLOCKED & WOULDN'T LOCK AGAIN. SOMETIMES NOTIFICATION GOES AWAY BUT IT'S BEEN INCREASING IN FREQUENCY THE LAST MONTH & A HALF. "DRIVER DOOR AJAR" NOTIFICATION IS PRESENT MORE OFTEN THAN NOT. SAFETY IS AN ISSUE & FRUSTRATION IS HIGH. SLAMMING THE DOOR DOESN'T WORK. SHUTTING THE DOOR LIGHTLY DOESN'T WORK. SHUTTING THE DOOR NORMALLY DOESN'T WORK. THERE'S NO RHYME OF REASON TO IT. REGARDING "WHEN DID THIS HAPPEN", IT'S BEEN HAPPENING FOR THE LAST MONTH & A HALF (BEGINNING OF SEPT UNTIL NOW) .
NHTSA ODI #11034150
45,000 miles · Oct 14, 2017
Fuel/propulsion SystemStructureUnknown Or Other
DOOR LATCH DOESN'T LATCH DISABLING DOOR LOCKS AND IT IS A HAZARD. WAS TOLD NOT ON RECALL. HEAVY SMELL OF EXHAUST. WHEN FILLING GAS THE EVAP CODE COMES AND IT IS ROUGH TO START.
NHTSA ODI #11033373
Mileage unknown · Sep 29, 2017
Unknown Or Other
DRIVER SIDE DOOR AJAR WARNING COMES ON AND DOOR IS NOT OPEN
NHTSA ODI #11030533
59,000 miles · Sep 28, 2017
Electrical SystemUnknown Or OtherWheels
PURCHASED CAR JAN 2017, STARTED HAVING TROUBLES 5 MONTHS LATER + SUNROOF WON'T OPEN, THEN WHEN DOES, WON'T CLOSE. GO TO PUT IN PARK, TELLS YOU CAR ISN'T IN PARK WHEN IT IS AND SEAT WON'T MOVE! AIRBAG LIGHT COMES ON AT RANDOM AND STAYS ON. OF COURSE IT GOES OFF WHEN YOU TAKE IT TO THE DEALERSHIP! LOW AIR TIRE PRESSURE LI…
Read full complaint
PURCHASED CAR JAN 2017, STARTED HAVING TROUBLES 5 MONTHS LATER + SUNROOF WON'T OPEN, THEN WHEN DOES, WON'T CLOSE. GO TO PUT IN PARK, TELLS YOU CAR ISN'T IN PARK WHEN IT IS AND SEAT WON'T MOVE! AIRBAG LIGHT COMES ON AT RANDOM AND STAYS ON. OF COURSE IT GOES OFF WHEN YOU TAKE IT TO THE DEALERSHIP! LOW AIR TIRE PRESSURE LIGHT COMES ON AND STAYS ON NO MATTER THE TEMPERATURE OUTSIDE. NO PROBLEM WITH TIRES... TRYING TO TALK TO ANYONE ON THE CARS PHONE FEATURE HASN'T WORKED SINCE WEEK 2... KEEPS DROPPING CALLS EVEN WHEN SITTING IN THE SAME PLACE WHICH IS EXTREMELY FRUSTRATING WHEN TALKING TO MY TRUCK DRIVER HUSBAND! HAPPENS WHETHER DRIVING OR STATIONARY! REALLY STARTING TO FEEL LIKE WE GOT STUCK WITH A LEMON HERE AND NO MONEY FOR ANOTHER CAR!
NHTSA ODI #11030351
Mileage unknown · Sep 23, 2017
Unknown Or Other
DRIVER DOOR AJAR LIGHT STAYS ON, BECAUSE OF THAT INSIDE LIGHTS STAYS ALSO ON AND DRAINS MY BATTERY. (I ALREADY REPLACE BATTERY). I HATE TO BE THROWING MY DOOR TO TRY TO SHUT OFF THAT LIGHT AJAR AND THAT IT'S CAUSING A MARK ON THE OUTSIDE OF MY DOOR. I JUST BOUGHT MY EDGE LAST YEAR AND APPARENTLY A LOT OF PEOPLES ARE HAVING THE …
Read full complaint
DRIVER DOOR AJAR LIGHT STAYS ON, BECAUSE OF THAT INSIDE LIGHTS STAYS ALSO ON AND DRAINS MY BATTERY. (I ALREADY REPLACE BATTERY). I HATE TO BE THROWING MY DOOR TO TRY TO SHUT OFF THAT LIGHT AJAR AND THAT IT'S CAUSING A MARK ON THE OUTSIDE OF MY DOOR. I JUST BOUGHT MY EDGE LAST YEAR AND APPARENTLY A LOT OF PEOPLES ARE HAVING THE SAME PROBLEM BUT IT'S NOT MARK AS A RECALL WHEN IT'S FACTORY FAULT. PLEASE REVIEW THE PROBLEM AND FIX IT OTHER WISE IT'S GOING TO BE A PROBLEM FOR FUTURE BUYERS, I LOVE MY EDGE BUT THIS SITUATION IT'S GETTING TO ANNOYING AND FRUSTRATING, PLEASE FIX THIS PROBLEM ASAP THANK YOU
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
Illustration