DRIVER DOOR ADJAR WHEN SHUTTING THE DOOR THE INTERIOR LIGHT STAYS ON AND DOORS WILL NOT LOCK THIS HAPPEN'S EVERY TIME I SHUT MY DRIVER DOOR IT'S A SAFETY HAZARD WHEN YOUR LOCKS DON'T LOCK AND YOU INTERIOR LIGHTS STAYS ON
2013 Ford Edge
Owner reports · Recalls · Investigations
More warning signs than most Edge years
Owner complaints for the 2013 Ford Edge are substantially higher than the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1,793 reports with mileage · 651 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 854 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 529 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 300 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
427 reportsWHEN CLOSING THE DRIVER DOOR IT SAYS DRIVER DOOR AJAR.THEN WHEN LOCKING THE DOORS IT WILL NOT LOCK, BECAUSE THE DOOR AJAR LIGHT IS ON.
DRIVER SIDE DOOR GIVES WARNING OF DOOR AJAR WHEN DOOR IS COCOMPLETELY SHUT, CAUSING THE SAFETY OF MY 5 YEAR OLD AND I TO BE COMPROMISED BY THE VEHICLES INABILITY TO LOCK THE DOORS WHILE IN MOTION AS WELL AS LEAVING THE INTERIOR LIGHTS ON WHICH IMPAIRS EVENING VISABILITY. LASTLY IT CONTINUES TO PROVIDE A WARNING ALARM WHICH IMPAI…
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DRIVER SIDE DOOR GIVES WARNING OF DOOR AJAR WHEN DOOR IS COCOMPLETELY SHUT, CAUSING THE SAFETY OF MY 5 YEAR OLD AND I TO BE COMPROMISED BY THE VEHICLES INABILITY TO LOCK THE DOORS WHILE IN MOTION AS WELL AS LEAVING THE INTERIOR LIGHTS ON WHICH IMPAIRS EVENING VISABILITY. LASTLY IT CONTINUES TO PROVIDE A WARNING ALARM WHICH IMPAIRS DRIVERS CONCENTRATION AND ABILITY TO MAINTAIN FOCUS AND SAFETY ON THE ROAD AND ON OTHER DRIVERS AS WELL AS DRIVING SAFETY PROCEDURES. PROBLEM.IS INTERMITTENT AMD WILL HAPPEN WHEN PARKED OR RANDOMLY WHILE DRIVING. PROBLEM PERSISTS EVEN AFTER SLAMMING DOOR, WHICH CAN CAUSE FURTHER DAMAGE TO THE PROPER FUNCTIONALITY AND SAFETY OF THE VEHICLE THAT IS CONTROLLED THROUGH THE DOORS CONTROL PANNEL. IF ISSUE PERSISTS I PLAN ON FILING WITH THE BBB IN REGARDS TO THIS ISSUE AND THE NEGLIGENCE OF FORD IN THIS HAZARDOUS COMPROMISE ON SAFETY FOR THOSE IN THE VEHICLE, ESPECIALLY IN CASES INCLUDING YOUTH AND CHILDREN.
ALTHOUGH MY DRIVERS SIDE DOORS IS CLOSED, THE DOOR AJAR LIGHT INDICATOR REMAINS ON. ALSO, WHEN I SLOW DOWN OR STOP A WARNING BEEP AND INDICATOR COMES ON TELLING ME TO SHIFT TO PARK. I ASSUME THIS IS PART OF THE SAME PROBLEM. NOT ONLY IS THIS ANNOYING BUT IT CAUSES MY INSIDE LIGHTS TO REMAIN ON, WHICH CAUSES THE BATTERY TO RUN DO…
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ALTHOUGH MY DRIVERS SIDE DOORS IS CLOSED, THE DOOR AJAR LIGHT INDICATOR REMAINS ON. ALSO, WHEN I SLOW DOWN OR STOP A WARNING BEEP AND INDICATOR COMES ON TELLING ME TO SHIFT TO PARK. I ASSUME THIS IS PART OF THE SAME PROBLEM. NOT ONLY IS THIS ANNOYING BUT IT CAUSES MY INSIDE LIGHTS TO REMAIN ON, WHICH CAUSES THE BATTERY TO RUN DOWN. IN ADDITION IT IS A HAZARD AS I CANNOT LOCK MY DOORS. THIS COULD ALLOW SOMEONE TO ENTER MY VEHICLE TO DO HARM. IT ALSO, ALLOWS MY GRANDDAUGHTER TO OPEN THE DOOR WHILE THE VEHICLE IS IN MOTION. I KNOW THAT THAT HAVE BEEN OTHER COMPLAINTS AND I FEEL YOU SHOULD DO YOUR DUTY AND PLACE A RECALL ON THIS HAZARD.
WE PURCHASED A FORD EDGE SPORT 2013 BRAND NEW. AFTER DRIVING THE VEHICLE FOR ABOUT A FEW WEEKS AFTER HE PURCHASED MY PARTNER WAS DRIVING WITH ME AND MY DAUGHTER AND HE ALMOST PASSED OUT AT THE WHEEL. WHEN I DRIVE THE VEHICLE WE GET SICK; DIZZY, HEADACHES, NAUSEA, CONGESTION, ETC. I WAS SICK FOR YEARS THOUGHT I WAS DYING. MY DAUG…
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WE PURCHASED A FORD EDGE SPORT 2013 BRAND NEW. AFTER DRIVING THE VEHICLE FOR ABOUT A FEW WEEKS AFTER HE PURCHASED MY PARTNER WAS DRIVING WITH ME AND MY DAUGHTER AND HE ALMOST PASSED OUT AT THE WHEEL. WHEN I DRIVE THE VEHICLE WE GET SICK; DIZZY, HEADACHES, NAUSEA, CONGESTION, ETC. I WAS SICK FOR YEARS THOUGHT I WAS DYING. MY DAUGHTER EVEN PASSED OUT IN THE VEHICLE AND I HAD TO PULL OVER AND CALL 911. I HAVE PICKED UP FRIENDS AND THEY RODE IN THE VEHICLE AND EXPERIENCED THE SAME SYMPTOMS. I HAVE ALL THE RECORDS FROM FORD. FORD SAID THEY FIXED THE PROBLEMS, BUT WAS NEVER FIXED. IT'S 2018 AND THE ISSUE IS STILL THERE. I HAVE TO RENT CARS JUST FOR THE SAFETY OF MY FAMILY. I'M SO FRUSTRATED AND LOST FOR WORDS WITH ALL OF THIS. I RECENTLY SAW THAT SOME OF THE FORD EXPLORERS DRIVERS ARE HAVING THE SAME ISSUES WE HAVE EXPERIENCED. IF YOU GO ONE BLOCK IN MY CAR YOU WILL WANNA PASS OUT. PLEASE CONTACT ME I HAVE ALL THE EVIDENCE DOCUMENTS. THIS IS A SERIOUS SAFETY ISSUE AND HEALTH HAZARD TO US DRIVING THESE VEHICLES.
I HAVE BEEN HAVING NUMEROUS PROBLEMS WITH THE PASSENGER SIDE DOOR LATCH ALWAYS READING THAT THE DOOR IS AJAR. THERE IS NO AMOUNT OF FORCE SHUTTING THE DOOR THAT MAKES IT GO AWAY. I AM AWARE OF THE PROBLEMS THAT HAVE BEEN GOING ON WITH SEVERAL MODELS OF FORD VEHICLES. I CONSIDER THIS A HAZARD FOR SEVERAL REASONS. THE DOOR LOCKS …
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I HAVE BEEN HAVING NUMEROUS PROBLEMS WITH THE PASSENGER SIDE DOOR LATCH ALWAYS READING THAT THE DOOR IS AJAR. THERE IS NO AMOUNT OF FORCE SHUTTING THE DOOR THAT MAKES IT GO AWAY. I AM AWARE OF THE PROBLEMS THAT HAVE BEEN GOING ON WITH SEVERAL MODELS OF FORD VEHICLES. I CONSIDER THIS A HAZARD FOR SEVERAL REASONS. THE DOOR LOCKS WILL NOT AUTOMATICALLY ENGAGE.FOR THE ENTIRE VEHICLE BECAUSE OF THIS, POTENTIALLY CAUSING THE DOORS TO OPEN IF THERE WERE ANY TYPE OF IMPACT. THERE IS ALSO THE RANDOM LOCKING AND UNLOCKING THAT OCCURS WHICH MAKES MY VEHICLE IMPOSSIBLE TO SECURE. I WANT TO FILE THIS COMPLAINT IN HOPES THAT FORD WILL CORRECT THIS PROBLEM FROM THEIR END AND NOT CHARGE THE CONSUMER A MINIMUM OF 500 DOLLARS PER LATCH FOR A FIX THAT HAS NOT BEEN GUARANTEED.
DOOR LATCH ACTUATOR NOT WORKING. SHOWS DOOR AJAR, DOORS WILL NOT LOCK AND INTERIOR LIGHTS STAY ON. DEFECTIVE DOOR LATCH
REAR LEFT DOOR AJAR LIGHT STAYS ON KEEPING THE COURTESY LIGHTS TO STAY ON AFTER THE CAR IS OFF CAUSING THE BATTERY TO DRAIN.
CAR SHAKING AND NO ACCELERATING WHEN GAS PEDAL ENGAGED. UNABLE TO MOVE FORWARD. VERY DANGEROUS ON THE ROAD SO I PULLED OFF. PROBLEM REPEATED THREE TIMES WITH 24 HOURS. FORD REPAIR SAID IT HAS A BAD ELECTRONIC THROTTLE BODY.
I SMELL CARBON MONOXIDE INSIDE THE TRUCK. IT SMELLS WHEN CAR IS RUNNING AND I'M COMING TO A STOP OR DRIVING SLOWLY OR PULLING INTO THE GARAGE.
Official recalls
214V393000 · Power Train:axle Assembly:axle Shaft
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
14V002000 · Fuel System, Gasoline
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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