DRIVERS DOOR MALFUNCTIONING. SAFETY HAZARD. DOOR DOES NOT REGISTER CLOSE EVEN WHEN SLAM IT HARD.
2013 Ford Edge
Owner reports · Recalls · Investigations
More warning signs than most Edge years
Owner complaints for the 2013 Ford Edge are substantially higher than the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1,793 reports with mileage · 651 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 854 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 529 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 300 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
300 reportsDRIVER'S DOOR STOPPED REGISTERING THAT IT WAS CLOSED, CAUSING "DOOR AJAR" WARNING REGARDLESS OF HOW HARD/COMPLETELY THE DOOR WAS SHUT. IT WOULD RESULT IN UNSAFE DRIVING CONDITIONS, AS THE CAR WOULD CONSTANTLY ISSUE AN AUDIBLE AND VISUAL WARNING WHILE DRIVING (DURING SLOW SPEEDS/COMING TO A STOP), AND KEEP THE INTERIOR/EXTERIOR L…
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DRIVER'S DOOR STOPPED REGISTERING THAT IT WAS CLOSED, CAUSING "DOOR AJAR" WARNING REGARDLESS OF HOW HARD/COMPLETELY THE DOOR WAS SHUT. IT WOULD RESULT IN UNSAFE DRIVING CONDITIONS, AS THE CAR WOULD CONSTANTLY ISSUE AN AUDIBLE AND VISUAL WARNING WHILE DRIVING (DURING SLOW SPEEDS/COMING TO A STOP), AND KEEP THE INTERIOR/EXTERIOR LIGHTS ON WHEN PARKED, DRAINING THE BATTERY. FORD MOTOR COMPANY IS AWARE OF THE ISSUE AND HAS PUBLISHED TECHNICAL SERVICE BULLETIN (TSB 14-0011) FOR ITS SERVICE PERSONNEL, BUT HAS FAILED TO TAKE FINANCIAL RESPONSIBILITY FOR THE DEFECTIVE PARTS IMPACTING A MULTITUDE OF THEIR VEHICLE MODELS (EDGE, EXPLORER, AND FLEX AS WELL AS LINCOLN MK-X & MK-T) FOR YEARS 2011-2014. UNOFFICIALLY, THIS AFFECTS YEAR MODELS 2009-2018, BASED ON INFORMATION ONLINE FORUMS SUCH AS FORDPROBLEMS.COM. THE COST TO FIX WAS IN EXCESS OF $500 AT MY LOCAL FORD DEALER, AND I FOUND IT QUITE TELLING THAT THEY HAD THE PART ON-HAND FOR SAME DAY-SERVICE, EVEN THOUGH MY VEHICLE IS NOW 5 YEARS OLD.
DOOR AJAR INDICATOR KEEPS RANDOMLY COMING ON. DOORS WILL NOT LOCK AND INTERNAL LIGHTS WILL BE LEFT ON. IT DRAINED MY BATTERY AND LEFT ME STRANDED 4 HOURS FROM HOME. TRULY RANDOM TIMES... WHILE VEHICLE IS IN MOTION, WHEN PARKED AND MAYBE HOURS LATER AFTER VEHICLE IS IN PARK.
DOOR AJAR ON DRIVERS SIDE PASSENGER DOOR. MECHANIC ADVISED SHOULD NOT BE AN ISSUE WITH A VEHICLE THIS AGE. I SEE ONLINE MANY CONSUMERS REPORTING THE SAME ISSUE. I FIND THIS VERY CONCERNING AS WE HAVE SMALL CHILDREN IN THE BACK SEAT, AGES 2 AND 4. EVEN OF IT'S A SENSOR ISSUE, IT EFFECTS THE ABILITY TO LOCK THE CAR, AND THE DOME L…
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DOOR AJAR ON DRIVERS SIDE PASSENGER DOOR. MECHANIC ADVISED SHOULD NOT BE AN ISSUE WITH A VEHICLE THIS AGE. I SEE ONLINE MANY CONSUMERS REPORTING THE SAME ISSUE. I FIND THIS VERY CONCERNING AS WE HAVE SMALL CHILDREN IN THE BACK SEAT, AGES 2 AND 4. EVEN OF IT'S A SENSOR ISSUE, IT EFFECTS THE ABILITY TO LOCK THE CAR, AND THE DOME LIGHT OVERHEAD TO STAY ON FOR SOME TIME. PLUS, WHAT IF FOR NOW IT'S A SENSOR BUT LATER THE LATCH DOESN'T WORK? HOW WOULD ANYONE KNOW THE DIFFERENCE IF THE LIGHT IS STILL PRESENT? THE LIGHT STAYS ON ALL THE TIME, WHETHER PARKED OR IN MOTION.
THE BREAK BOOSTER WAS JUST ON RECALL LAST YEAR AND WAS FIXED BY THE FORD DEALERSHIP. IT IS NOW MESSED UP AGAIN AND IS NO LONGER UNDER RECALL. THE PAINT ON THE BUMPER OF MY 2013 FORD EDGE THAT IS ALWAYS CARPORT KEPT IS PEELING.
TAKATA RECALL MY 2013 FORD EDGE HAS BEEN EXPERIENCING ISSUES WITH THE DOOR. IT CONSTANTLY TELLS ME MY DOOR IS OPEN WHEN IT IS IN FACT CLOSED. THE LIGHTS STAY ON AND IF I TRY TO DRIVE THE CAR IT GIVES ME A WARNING SAYING SHIFT TO PARK AND THAT THE DOOR IS OPEN. IT'S BEEN HAPPENING CONTINUSLY AND SOMETIMES THE DOOR WON'T LOCK AT A…
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TAKATA RECALL MY 2013 FORD EDGE HAS BEEN EXPERIENCING ISSUES WITH THE DOOR. IT CONSTANTLY TELLS ME MY DOOR IS OPEN WHEN IT IS IN FACT CLOSED. THE LIGHTS STAY ON AND IF I TRY TO DRIVE THE CAR IT GIVES ME A WARNING SAYING SHIFT TO PARK AND THAT THE DOOR IS OPEN. IT'S BEEN HAPPENING CONTINUSLY AND SOMETIMES THE DOOR WON'T LOCK AT ALL. IT NORMALLY HAPPENS WHEN I'M IN PARK BUT AS OF RECENTLY IT'S HAPPENED AS IM DROVING. I'M ALSO HAVING ISSUES WITH MY BRAKES HITTING THE FLOOR AND MY CAR EXCELLERATING INSTEAD OF SLOWING DOWN WHEN THE BRAKES ARE PRESSED...THIS NORMALLY HAPPENS ON A FREEWAY WHEN I'M DRIVING AT HIGH SPEEDS.
THE VEHICLE STARTED SENSING THE DOOR WAS OPEN WHEN IT WAS NOT. BECAUSE OF THIS MY SECURITY SYSTEM ACTIVATES OVER AND OVER. ON JANUARY 2, 2018 THIS HAPPENED WHILE PARKED AWAY FROM HOME AND IT DEPLETED THE BATTERY WHICH IS LESS THAN A YEAR OLD. THE TEMPERATURE OUTSIDE WAS NEAR ZERO DEGREES AND I WAS STRANDED FOR ABOUT A HALF…
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THE VEHICLE STARTED SENSING THE DOOR WAS OPEN WHEN IT WAS NOT. BECAUSE OF THIS MY SECURITY SYSTEM ACTIVATES OVER AND OVER. ON JANUARY 2, 2018 THIS HAPPENED WHILE PARKED AWAY FROM HOME AND IT DEPLETED THE BATTERY WHICH IS LESS THAN A YEAR OLD. THE TEMPERATURE OUTSIDE WAS NEAR ZERO DEGREES AND I WAS STRANDED FOR ABOUT A HALF HOUR IN SUB ZERO TEMPERATURES. I AM 60 YEARS OLD AND SUFFER FROM DIABETES, HIGH BLOOD PRESSURE AND CANCER OF THE DIGESTIVE SYSTEM AND THIS BECAME A DANGEROUS, LIFE THREATENING SITUATION. SINCE JANUARY 2, 2018 MY CAR HAS REPEATEDLY RUN THE BATTERY DOWN WHEN SENSING THE DOOR OPEN AND SETTING THE ALARM SYSTEM ACTIVE, REPEATEDLY AND FOR HOURS WHEN I'M NOT AROUND. AFTER MONTHS OF THIS I DISCOVERED TODAY THAT MY HORN FAILED WHEN IN TRAFFIC AND HEAVY RAIN AND THUNDERSTORMS AND I WAS UNABLE TO ALERT A CAR PULLING INTO MY RIGHT OF WAY THAT I WAS THERE. THIS GETS MORE AND MORE DANGEROUS EVERY MONTH, FROM NEARLY FREEZING TO DEATH, TO NEARLY MANGLED ON A US HIGHWAY IN NORTHWEST INDIANA SOMETHING NEEDS ADDRESSING BY FORD AS THIS SEEMS TO BE A CONSTANT PROBLEM IN THE FORD EDGE VEHICLES. THESE PROBLEMS HAVE DEVELOPED MORE OFTEN OVER THE LAST YEAR BUT I DISCOVERED THE HORN PROBLEM TODAY IN A POSSIBLY LIFE THREATENING INCIDENT AT 50 MPH IN RAIN AND THUNDERSTORMS.
DOOR IS NOT REGISTERING THAT IT IS CLOSED. INTERIOR LIGHTS REMAIN ON AND DRAIN BATTERY. THE DRIVER AJAR SWITCH NEEDS TO BE RECALLED AND FIXED.
THE LATCH ASSEMBLY SWITCH TO THE SENSOR THAT'S NOT WORK CORRECTLY CAUSING THE INTERIOR LIGHT AND THE DOOR AJAR TO STAY ON EVEN WITH THE DOORS CLOSED. THIS IS AN ONGOING PROBLEM AND HAPPENS EVERY DAY FORWARD SAYS IT IS NOT UNDER WARRANTY YET THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS HAPPENING IN THE CAR SHOULD BE RECALLED FOR T…
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THE LATCH ASSEMBLY SWITCH TO THE SENSOR THAT'S NOT WORK CORRECTLY CAUSING THE INTERIOR LIGHT AND THE DOOR AJAR TO STAY ON EVEN WITH THE DOORS CLOSED. THIS IS AN ONGOING PROBLEM AND HAPPENS EVERY DAY FORWARD SAYS IT IS NOT UNDER WARRANTY YET THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS HAPPENING IN THE CAR SHOULD BE RECALLED FOR THIS DAMAGE
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE REAR PASSENGER DOOR INDEPENDENTLY UNLOCKED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Official recalls
214V393000 · Power Train:axle Assembly:axle Shaft
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
14V002000 · Fuel System, Gasoline
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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