NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
300 reportsClear category filter40,000 miles · May 5, 2015
Structure
A VEHICLE IN FRONT OF ME SLOWED DOWN AND WHEN I WENT TO TAKE MY FOOT OF THE GAS MY TENNIS SHOE GOT CAUGHT ON THE PLASTIC TRIM ON THE ENGINE COMPARTMENT NEXT TO THE GAS PEDAL.. I HAD TO PULL HARD TO GET MY FOOT OFF THE GAS. I BROUGHT THE VEHICLE TO THE FORD DEALER AND WAS TOLD THAT ALL THE EDGES HAD THE TRIM AND THEY DID NOT SE…
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A VEHICLE IN FRONT OF ME SLOWED DOWN AND WHEN I WENT TO TAKE MY FOOT OF THE GAS MY TENNIS SHOE GOT CAUGHT ON THE PLASTIC TRIM ON THE ENGINE COMPARTMENT NEXT TO THE GAS PEDAL.. I HAD TO PULL HARD TO GET MY FOOT OFF THE GAS. I BROUGHT THE VEHICLE TO THE FORD DEALER AND WAS TOLD THAT ALL THE EDGES HAD THE TRIM AND THEY DID NOT SEEM CONCERNED. IT ONLY HAPPENS WHEN MY LEG WAS RESTING ON THE SIDE OF THE ENGINE COMPARTMENT WHILE HOLDING DOWN THE GAS PEDAL. IT HAPPENED SEVERAL TIMES WHILE DRIVING ON THE ILLINOIS FREEWAY. THE CAR IN FRONT OF ME SLOWED DOWN AND BY THE TIME I GOT MY FOOT OFF THE GAS PEDAL I HAD TO APPLY THE BRAKES QUICKLY AND THE VEHICLE BEHIND ME ALMOST HIT ME. I THINK FORD SHOULD BE REQUIRED TO MODIFY THE TRIM IN THAT AREA. *TR
NHTSA ODI #10714775
28,000 miles · May 3, 2015
Electrical SystemExterior LightingStructure
DOOR AJAR SWITCH NOT WORKING PROPERLY - IT INTERMITTENTLY INDICATES THE DOOR IS STILL OPEN. THE INTERIOR LIGHTS STAY ON, AND "DOOR AJAR" WARNING IS ANNUNCIATED. ADDITIONALLY, THE DOORS WILL NOT LOCK WHILE DRIVING, AND CANNOT BE LOCKED AFTER PARKING IF TRYING TO USE THE EXTERIOR KEYPAD. *TR
NHTSA ODI #10714239
50,000 miles · May 1, 2015
Electrical SystemStructure
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE OPERATING THE VEHICLE, THE DOOR AJAR WARNING MESSAGE FOR THE FRONT AND REAR DRIVER SIDE DOORS WOULD DISPLAY ALTHOUGH THE DOORS WERE COMPLETELY SECURED. THE CONTACT ALSO INDICATED THAT AFTER TURNING THE VEHICLE OFF AND CLOSING THE DOORS, THE BATTERY WOULD BECOME DRAINED DUE TO THE FAIL…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE OPERATING THE VEHICLE, THE DOOR AJAR WARNING MESSAGE FOR THE FRONT AND REAR DRIVER SIDE DOORS WOULD DISPLAY ALTHOUGH THE DOORS WERE COMPLETELY SECURED. THE CONTACT ALSO INDICATED THAT AFTER TURNING THE VEHICLE OFF AND CLOSING THE DOORS, THE BATTERY WOULD BECOME DRAINED DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS AND THE DOOR SWITCHES WERE CLEANED AND/OR REPLACED BUT THE FAILURE WOULD RECURRED APPROXIMATELY 10,000 MILES LATER. IN ADDITION THE CONTACT INDICATED THAT DUE TO THE FAILURE THE DOORS WERE UNABLE TO BE LOCKED WHILE OPERATING THE VEHICLE AND THE INTERIOR LIGHTS WOULD REMAIN ON. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10714079
70,000 miles · Apr 29, 2015
Structure
VEHICLE DOOR IS CLOSED BUT WARNING READS DOOR AJAR. DOORS WILL NOT LOCK BECAUSE THE DOOR IS AJAR BUT IT'S NOT. INSIDE STAYED ON FOR ABOUT 2 MIN WHILE DRIVING. SOMETIMES I GET I'M AND THERE ARE NO PROBLEMS THEN THE DOORS WILL UNLOCK AND THE DOOR AJAR SHIFT TO PARK POPS ON. OR I COULD BE DRIVING WITH THE DOOR AJAR WARNING ON BUT D…
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VEHICLE DOOR IS CLOSED BUT WARNING READS DOOR AJAR. DOORS WILL NOT LOCK BECAUSE THE DOOR IS AJAR BUT IT'S NOT. INSIDE STAYED ON FOR ABOUT 2 MIN WHILE DRIVING. SOMETIMES I GET I'M AND THERE ARE NO PROBLEMS THEN THE DOORS WILL UNLOCK AND THE DOOR AJAR SHIFT TO PARK POPS ON. OR I COULD BE DRIVING WITH THE DOOR AJAR WARNING ON BUT DOORS ARE CLOSED THEN THE DOORS LOCK AND WARNING GOES AWAY. I THOUGHT IT WAS THE SENSOR BUT THE DOOR CLOSES BUT DOES NOT LATCH. *TR
NHTSA ODI #10713497
52,000 miles · Apr 28, 2015
Electrical SystemStructure
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 6/11/15*CN
NHTSA ODI #10713407
45,000 miles · Apr 26, 2015
Latches/locks/linkagesStructure
DRIVERS SIDE DOOR HAS A DOOR AJAR ALARM WHEN DOOR IS CLOSED TIGHTLY . LIGHTS STAY ON AND DOORS DO NOT LOCK. *TR
NHTSA ODI #10712988
70,120 miles · Apr 20, 2015
Electrical SystemStructure
DOOR AJAR LIGHT STAYS ON EVEN WHEN DOOR IS CLOSED THE INTERIOR DOME LIGHTS WILL NOT GO OFF. *TR
NHTSA ODI #10711833
45,000 miles · Apr 18, 2015
Structure
WHEN THE DRIVER'S DOOR IS CLOSED THE DOOR AJAR SENSOR REMAINS ON ALTHOUGH THE DOOR IS DEFINITELY CLOSED. THE DOOR HAS TO BE SLAMMED SHUT ANYWHERE FROM 3-7 TIMES BEFORE THE DOOR AJAR SENSOR SHUTS OFF. AT TIMES IT SHUTS OFF AND WHILE DRIVING IT COMES BACK ON. IF THE SENSOR REMAINS ON THE DOORS WILL NOT AUTOMATICALLY LOCK. *TR
NHTSA ODI #10706454
44,000 miles · Apr 14, 2015
Electrical SystemStructure
TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER STARTING THE VEHICLE, THE DOOR AJAR AND SHIFT INTO PARK WARNING INDICATORS ILLUMINATED AND THE DOOR CHIME INDICATOR SOUNDED AFTER ALL OF THE DOORS WERE CLOSED. THE INTERIOR LIGHTS REMAINED ILLUMINATED THE ENTIRE TIME. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER STARTING THE VEHICLE, THE DOOR AJAR AND SHIFT INTO PARK WARNING INDICATORS ILLUMINATED AND THE DOOR CHIME INDICATOR SOUNDED AFTER ALL OF THE DOORS WERE CLOSED. THE INTERIOR LIGHTS REMAINED ILLUMINATED THE ENTIRE TIME. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WIRING HARNESS AND SWITCH IN THE DRIVER'S DOOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 5/19/15*CN UPDATED 7/1/2015*JS
NHTSA ODI #10705635
20,000 miles · Apr 13, 2015
Electrical SystemStructure
BOUGHT MY CAR IN FEBRUARY OF 2014. (WE WERE THE 2ND OWNERS. NOT SURE IF PREVIOUS OWNERS EXPERIENCED TROUBLE BEFORE THEY TRADED THE CAR IN.) ALMOST IMMEDIATELY WE STARTED HAVING ISSUES WITH "DOOR AJAR" LIGHTS STAYING ON WHICH CAUSED THE INTERIOR LIGHTS TO STAY ON WHILE DRIVING DOWN THE ROAD. IT ALSO DOESN'T ALLOW THE DOORS TO LOC…
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BOUGHT MY CAR IN FEBRUARY OF 2014. (WE WERE THE 2ND OWNERS. NOT SURE IF PREVIOUS OWNERS EXPERIENCED TROUBLE BEFORE THEY TRADED THE CAR IN.) ALMOST IMMEDIATELY WE STARTED HAVING ISSUES WITH "DOOR AJAR" LIGHTS STAYING ON WHICH CAUSED THE INTERIOR LIGHTS TO STAY ON WHILE DRIVING DOWN THE ROAD. IT ALSO DOESN'T ALLOW THE DOORS TO LOCK THEMSELVES AUTOMATICALLY WHEN DRIVING. WE HAD SENSORS REPLACED BY FORD ON BOTH FRONT DOORS AFTER A LOT OF BACK AND FORTH WITH THEM LAST YEAR. NOW WE ARE HAVING TROUBLE WITH A SENSOR ON ONE OF THE BACK DOORS THAT'S CAUSING ALL THE SAME PROBLEMS AS LAST TIME ONLY THIS TIME WE ARE ALSO HAVING TROUBLE WITH INTERIOR LIGHTS COMING ON AND GOING OFF ON THEIR OWN WHILE THE CAR IS SITTING PARKED. NOBODY LIKES A DEAD BATTERY. THIS IS A SERIOUS ISSUE THAT NEEDS TO BE ADDRESSED. RIGHT NOW THIS IS A WARRANTY ISSUE FOR ME BUT WILL EVENTUALLY COST AROUND $500 A POP TO FIX AND MORE IMPORTANTLY IT POSES A SAFETY ISSUE FOR THE CHILDREN RIDING IN MY CAR IF THEIR DOOR DOESN'T LATCH PROPERLY & I DON'T KNOW IT BECAUSE I ASSUME IT'S JUST THE SENSOR ACTING UP AGAIN. PLEASE HELP GET THIS SENSOR RECALLED. FORD HAS NO INTENTION OF DOING IT. *TR
NHTSA ODI #10705470
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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