ALL FOUR ROTORS FAILED BEFORE THE BRAKE PADS FAILED. THE DEALER SAYS THIS IS NORMAL WEAR AND TEAR. HOWEVER THE VEHICLE HAS BEEN LIGHTLY USED. IT SEEMS THE BRAKE ROTORS ARE MADE OF DEFECTIVE MATERIALS SUBJECT TO ABNORMAL CORROSION. FORD CUSTOMER SERVICE REFUSED TO COVER THE PARTS UNDER WARRANTY. THIS IS A SAFETY ISSUE THAT I…
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ALL FOUR ROTORS FAILED BEFORE THE BRAKE PADS FAILED. THE DEALER SAYS THIS IS NORMAL WEAR AND TEAR. HOWEVER THE VEHICLE HAS BEEN LIGHTLY USED. IT SEEMS THE BRAKE ROTORS ARE MADE OF DEFECTIVE MATERIALS SUBJECT TO ABNORMAL CORROSION. FORD CUSTOMER SERVICE REFUSED TO COVER THE PARTS UNDER WARRANTY. THIS IS A SAFETY ISSUE THAT I WILL HAVE TO RESOLVE AND PAY FOR.
NHTSA ODI #11001741
54,000 miles · Jun 20, 2017
Service Brakes
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO SLOW DOWN. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, ALAN CAR CAR…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO SLOW DOWN. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, ALAN CAR CARE, WHO DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
NHTSA ODI #11000308
Mileage unknown · Jun 12, 2017
Service Brakes
FORD HAS A KNOWN PROBLEM WITH THE BRAKE BOOSTER ON THE EDGE. BEING PROACTIVE TO HAVE MINE MY ORIGINAL EQUIPMENT BRAKE BOOSTER REPLACED.
NHTSA ODI #10994516
69,000 miles · Jun 7, 2017
Service Brakes
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO APPLY THE BRAKES, THE CONTACT HAD TO PLACE EXTRA PRESSURE ON THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO BEGIN TO STOP. THE BRAKES ALSO MADE A HISSING TYPE NOISE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO …
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO APPLY THE BRAKES, THE CONTACT HAD TO PLACE EXTRA PRESSURE ON THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO BEGIN TO STOP. THE BRAKES ALSO MADE A HISSING TYPE NOISE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS REGARDING THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
NHTSA ODI #10993718
45,000 miles · May 30, 2017
Service Brakes
BREAK BOOSTER WENT OUT. THIS CAUSES THE BREAK PEDAL TO BE HARD TO PRESS AND DELAY IN BREAKING.
NHTSA ODI #10992261
23,126 miles · May 28, 2017
Service Brakes
MY BRAKE BOOSTER FAILED. IT HAD A HISSING SOUND WHEN THE PEDAL WAS DEPRESSED, AND THE BRAKES WERE EXTREMELY DIFFICULT TO ACTUATE WHEN DRIVING UNDER ANY CONDITIONS. I KNOW THERE WAS A SIMILAR RECALL ON THE FORD EDGE BUT THEY TELL ME THAT MINE IS NOT AFFECTED OR COVERED. I JUST PAID TO HAVE IT REPLACED AT 23,126 MILES.
NHTSA ODI #10992025
112,480 miles · May 8, 2017
Service Brakes
BRAKE BOOSTER FAILURE
NHTSA ODI #10984219
40,330 miles · Apr 27, 2017
Service Brakes
BRAKE PEDAL DROP TO FLOOR AND VEHICLE DIES, ALSO TURNS ON CHECK ENG LITE DUE TO VACUUM LOSS DEALER THEN TRIES TO SELL YOU EMISSION PARTS DUE TO CODE, MY CAR IS MAY BUILD 5/1/ THE 3/1 ARE UNDER RECALL SAME PLEASE PLEASE CHECK INTO THIS. THE DEALER ONLY PULLS UP WHAT IS ON HIS COMPUTER . YOU WILL NEVER KNOW THE AMOUNT OF VEHI…
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BRAKE PEDAL DROP TO FLOOR AND VEHICLE DIES, ALSO TURNS ON CHECK ENG LITE DUE TO VACUUM LOSS DEALER THEN TRIES TO SELL YOU EMISSION PARTS DUE TO CODE, MY CAR IS MAY BUILD 5/1/ THE 3/1 ARE UNDER RECALL SAME PLEASE PLEASE CHECK INTO THIS. THE DEALER ONLY PULLS UP WHAT IS ON HIS COMPUTER . YOU WILL NEVER KNOW THE AMOUNT OF VEHICLES THAT ARE AFFECTED.DO TO THERE RECORDS NOT BEING AVAILABLE TO YOU..
NHTSA ODI #10981071
30,000 miles · Apr 5, 2017
Service BrakesVehicle Speed ControlCrashInjury
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE ACCELERATED WITHOUT WARNING AND THE CONTACT CRASHED INTO A POLE. THE CONTACT SUSTAINED ARM, KNEE, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS …
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE ACCELERATED WITHOUT WARNING AND THE CONTACT CRASHED INTO A POLE. THE CONTACT SUSTAINED ARM, KNEE, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED MAJOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA ODI #10970694
76,000 miles · Mar 29, 2017
Service Brakes
AT APPROXIMATELY 76,000 MILES, MY 2013 FORD EDGE'S BRAKES FAILED. I WAS ON THE INTERSTATE WHEN I HIT THE BRAKES. THE BRAKES WERE HARD TO PRESS & THE VEHICLE DID NOT SLOW DOWN. I PRESSED DOWN HARDER & CAME TO A VERY HARD & SUDDEN STOP. THANKFULLY THERE WAS NO ONE FOLLOWING & I WAS ABLE TO AVOID AN ACCIDENT. I SLOWED & WITHIN A…
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AT APPROXIMATELY 76,000 MILES, MY 2013 FORD EDGE'S BRAKES FAILED. I WAS ON THE INTERSTATE WHEN I HIT THE BRAKES. THE BRAKES WERE HARD TO PRESS & THE VEHICLE DID NOT SLOW DOWN. I PRESSED DOWN HARDER & CAME TO A VERY HARD & SUDDEN STOP. THANKFULLY THERE WAS NO ONE FOLLOWING & I WAS ABLE TO AVOID AN ACCIDENT. I SLOWED & WITHIN A COUPLE OF SECONDS BRAKES BECAME RESPONSIVE AGAIN. I NEEDED TO GET HOME SO I DROVE AS SLOW AS POSSIBLE STAYING AWAY FROM OTHER CARS, HOWEVER BRAKES WORKED WITHOUT ISSUES. APPROACHING HOME THERE WERE MULTIPLE STOP SIGNS & AGAIN THE BRAKES LOCKED & THE CAR DID NOT STOP. I ALSO HEARD A LOUD WHISTLING NOISE IN THE CAR. I TOOK THE CAR TO THE DEALER & EVEN THOUGH THE DEALER SAYS THEY KNOW BRAKES ARE FAILING IN THE 2010-2013 FORD EDGES, THERE IS NO RECALL, ONLY A CUSTOMER SERVICE PROGRAM THAT DOES NOT APPLY TO MY VIN. THIS PROGRAM NUMBER IS 13N02 AND EXTENDS THE COVERAGE OUT TO 150K MILES ON SELECTED VEHICLE'S. I CONTACTED FORD @ 1-866-436-7332 TO EXPRESS MY PROBLEM & CONCERN. I SPOKE TO 4 DIFFERENT REPRESENTATIVES THAT ALL RECITED THE SAME SCRIPT. THE SCRIPT BASICALLY SAID SORRY YOUR CAR IS EXPERIENCING A PROBLEM AND TO HAVE A CERTIFIED FORD DEALERSHIP FIX IT AT MY COST. APPARENTLY SOMEONE DECIDED THAT THE EXPENSE OF THE ESTIMATED NUMBER OF PEOPLE THEY PUT AT RISK OF DEATH OR INJURY IS STILL LESS THAN WHAT IT WOULD COST THEM TO FIX THEIR FAULTY BRAKES. HERE IS THE KICKER, I BOUGHT THIS CAR CERTIFIED PRE OWNED IN EARLY 2016. HOW WAS FORD OF PORT RICHEY, ABLE TO CERTIFY THIS CAR WHEN THE BRAKES WERE ALREADY FAILING!!!!! THEY SOLD ME A DEATH TRAP! I HAVE DECIDED TO HAVE A LOCAL AND HIGHLY RECOMMENDED SHOP FIX MY VEHICLE RATHER THAN LINE THE POCKETS OF FORD THAT SEEMED OK WITH PLACING MY FAMILY & OTHERS AT RISK WHILE BEING AWARE OF THE PROBLEMS WITH THE INSTALLED FAULTY BRAKE BOOSTERS.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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