VEHICLE WAS DRIVING ROUGHLY 60MPH ON A HIGHWAY WHEN DRIVER ATTEMPTED TO STOP. THE BRAKE PEDAL HAD TO BE FULLY PUSHED INTO THE FLOOR FOR THE CAR TO BEGIN SLOWING DOWN. THE CAR DID EVENTUALLY STOP. THE DRIVER THEN CONTINUED TO DRIVE SLOWLY (5-10MPH) ON BACK ROADS AND WHEN ATTEMPTING TO BRAKE THE BRAKE HARDLY NEEDED TO BE TAPPED A…
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VEHICLE WAS DRIVING ROUGHLY 60MPH ON A HIGHWAY WHEN DRIVER ATTEMPTED TO STOP. THE BRAKE PEDAL HAD TO BE FULLY PUSHED INTO THE FLOOR FOR THE CAR TO BEGIN SLOWING DOWN. THE CAR DID EVENTUALLY STOP. THE DRIVER THEN CONTINUED TO DRIVE SLOWLY (5-10MPH) ON BACK ROADS AND WHEN ATTEMPTING TO BRAKE THE BRAKE HARDLY NEEDED TO BE TAPPED AND THE CAR STOPPED IMMEDIATELY. THERE WAS AN AIR DEFLATING NOISE AND SCREECHING NOISE WHEN APPLYING THE BRAKE. TOOK THE CAR INTO A FORD DEALERSHIP AND THEY IDENTIFIED THE ISSUE AS A POWER BREAK BOOSTER AND VACUUM HOSE FAILURE. FORD CURRENTLY HAS A CUSTOMER SATISFACTION PROGRAM (13N02) FOR SELECT 2011-2013 FORD EDGES WITH UNDER 150,000 MILES. MY CAR IS A 2013 EDGE WITH 139,773 MILES. HOWEVER FORD CLAIMS THE VEHICLE IS NOT COVERED UNDER THE EXTENDED WARRANTY PROGRAM.
NHTSA ODI #11243459
138,000 miles · Aug 9, 2019
Service Brakes
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT HEARD A HISSING NOISE WHEN SHE DEPRESSED THE BRAKE PEDAL. ON OTHER OCCASIONS, THE CONTACT HAD TO APPLY MORE FORCE TO STOP THE VEHICLE. THE CONTACT CALLED CHAPARRAL FORD (102 CO RD 773, DEVINE, TX 78016, (830) 665-4461) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECA…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT HEARD A HISSING NOISE WHEN SHE DEPRESSED THE BRAKE PEDAL. ON OTHER OCCASIONS, THE CONTACT HAD TO APPLY MORE FORCE TO STOP THE VEHICLE. THE CONTACT CALLED CHAPARRAL FORD (102 CO RD 773, DEVINE, TX 78016, (830) 665-4461) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED THAT SHE COULD BRING IN THE VEHICLE TO RECEIVE A REPAIR ESTIMATE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN AN EXTENDED WARRANTY AND TO CALL NHTSA. THE FAILURE MILEAGE WAS 138,000.
NHTSA ODI #11242797
125,000 miles · Jul 30, 2019
Service Brakes
SUDDEN ONSET OF ERRATIC BRAKING. PEDAL FEELS INCREDIBLY FIRM AT TIMES, REQUIRING SIGNIFICANTLY MORE PRESSURE THAN NORMAL TO STOP. OTHER TIMES THE PEDAL IS SPONGY AND HAVE A HUGE AMOUNT OF PEDAL TRAVEL. WHEN THE BRAKE IS APPLIED THERE IS AN AUDIBLE HISSING SOUND, AND IF DEPRESSED FULLY, THERE IS A LOUD AUDIBLE SQUEALING SOUND.
NHTSA ODI #11240580
86,000 miles · Jul 27, 2019
Service Brakes
I NOTICED THAT IT TOOK MORE EFFORT TO PRESS THE BRAKE PEDAL TO GET MY VEHICLE TO STOP. I BROUGHT THE VEHICLE IN TO BE CHECKED. THEY TOLD ME IT IS THE BRAKE BOOSTER AND WILL NEED TO BE REPLACED. THEY TOLD ME THE COST WOULD BE $1000. I FOUND A FORD CUSTOMER SERVICE BULLETIN #13N02 THAT SPECIFICALLY EXPLAINS WHAT I AM HAVING REPAI…
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I NOTICED THAT IT TOOK MORE EFFORT TO PRESS THE BRAKE PEDAL TO GET MY VEHICLE TO STOP. I BROUGHT THE VEHICLE IN TO BE CHECKED. THEY TOLD ME IT IS THE BRAKE BOOSTER AND WILL NEED TO BE REPLACED. THEY TOLD ME THE COST WOULD BE $1000. I FOUND A FORD CUSTOMER SERVICE BULLETIN #13N02 THAT SPECIFICALLY EXPLAINS WHAT I AM HAVING REPAIRED. THIS BULLETIN AFFECTS 2010 TO 2013 FORD EDGE FOR 10 YEARS OR 150,000 MILES. I WAS TOLD BY THE DEALERSHIP MY EDGE VIN IS NOT ON THE LIST. THIS IS THE EXACT SAME ISSUE OCCURRING WITH MY VEHICLE AND SHOULD HAVE BEEN RECALLED BEFORE IT BECAME AN ISSUE. IT WAS LUCKY I DIDN'T HIT ANYONE OR ANYTHING.
NHTSA ODI #11235304
Mileage unknown · Jul 26, 2019
Service Brakes
WHEN APPLYING BRAKES AT START UP AND AT SLOW SPEEDS BRAKE PEDAL GETS HARD TO PRESS. AT HIGHER SPEEDS BRAKE PEDAL BECOMES SPONGY AND YOU DON'T HAVE MUCH BRAKE PEDAL LEFT. WHEN IN TRAFFIC AND GRADUALLY MOVING FORWARD BREAK PEDAL BECOMES HARD TO PRESS AGAIN. WHEN SETTING AT IDLE AFTER WARMED UP PEDAL WILL GO ALL WAY TO FLOOR AND A …
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WHEN APPLYING BRAKES AT START UP AND AT SLOW SPEEDS BRAKE PEDAL GETS HARD TO PRESS. AT HIGHER SPEEDS BRAKE PEDAL BECOMES SPONGY AND YOU DON'T HAVE MUCH BRAKE PEDAL LEFT. WHEN IN TRAFFIC AND GRADUALLY MOVING FORWARD BREAK PEDAL BECOMES HARD TO PRESS AGAIN. WHEN SETTING AT IDLE AFTER WARMED UP PEDAL WILL GO ALL WAY TO FLOOR AND A LOUD SCREECHING SOUND CAN BE HEARD. PROBLEM IS WITH THE BRAKE BOOSTER. A RECALL WAS ISSUED FOR THAT YEAR (2013), RECALL NUMBER 13NO2. DEALERSHIP CLAIMS IT DOESN'T COVER THIS VEHICLE BECAUSE IT WASN'T MANUFACTURED AT A SPECIFIC PLANT. THIS EDGE HAS THE SAME DESCRIPTION OF PROBLEMS THAT LOTS OF OTHER PEOPLE HAVE DESCRIBED ON LINE FOR THAT YEAR OF VEHICLE. YOU NEVER KNOW WHEN BRAKES ARE GOING TO BE HARD TO PRESS OR IF THEY'RE GOING TO BE SPONGY. VEHICLE HAS ONLY 45,000 MILES ON IT. A BRAKE BOOSTER SHOULDN'T BE FAILING THAT SOON UNLESS THEIR IS AN ISSUE WITH QUALITY OF MANUFACTURED PART.
NHTSA ODI #11235125
45,000 miles · Jul 26, 2019
Service Brakes
THE BRAKES BECAME MUSHY AND LOST ALL STOPPING ABILITY WHILE DRIVING ALMOST CAUSING ME TO RUN INTO VEHICLES IN FRONT OF ME. THE FORD DEALER INFORMS ME THAT THE BRAKE BOOSTER HAS FAILED AND IT WILL COST $950.00 TO REPAIR/REPLACE. THE DEALER ALSO INFORMED ME THAT WHILE THERE IS A RECALL ON THIS EXACT PROBLEM ON THE 2013 FORD EDG…
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THE BRAKES BECAME MUSHY AND LOST ALL STOPPING ABILITY WHILE DRIVING ALMOST CAUSING ME TO RUN INTO VEHICLES IN FRONT OF ME. THE FORD DEALER INFORMS ME THAT THE BRAKE BOOSTER HAS FAILED AND IT WILL COST $950.00 TO REPAIR/REPLACE. THE DEALER ALSO INFORMED ME THAT WHILE THERE IS A RECALL ON THIS EXACT PROBLEM ON THE 2013 FORD EDGE, MY VIN NUMBER IS NOT INCLUDED. MY VEHICLE ONLY HAS APPROXIMATELY 45 THOUSAND MILES ON IT AND ONLY DRIVEN BY MY WIFE AND I IN AND AROUND THE LOCAL AREA...WE ARE BOTH IN OUR 70S. WHILE RESEARCHING THIS ISSUE I FOUND THAT THERE ARE LITERALLY HUNDREDS OF BRAKE BOOSTER FAILURES ON THE 2013 FORD EDGE THAT ARE EXACTLY LIKE THE FAILURE I EXPERIENCED. SO WHY WOULD MY VIN NUMBER BE EXCLUDED FROM THE RECALL. OBVIOUSLY THIS IS A DEFECTIVE BRAKE SYSTEM AND SHOULD BE REPAIRED AT NO COST TO ME.
NHTSA ODI #11235092
810,000 miles · Jul 26, 2019
Service Brakes
BREAK BOOSTER WENT OUT ON CAR. THE 2013 FORD EDGE DID NOT INCLUDE MY VIN.
NHTSA ODI #11235059
113,000 miles · Jul 24, 2019
Service Brakes
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKES SEIZED OFTEN. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS SCHE…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKES SEIZED OFTEN. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS SCHEDULED FOR A CHECK-UP BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.
NHTSA ODI #11234388
95,000 miles · Jul 22, 2019
Service Brakes
BRAKES STARTED LOSING GRIP AS I ENTERED A 4-WAY STOP. CAR BARELY STOPPED AND BRAKES WORKED INTERMITTENTLY AFTER. BRAKE BOOSTER FAILED. AN EXTREMELY COMMON PROBLEM ON FORD EDGE CARS. MINE MISSED THE CHANCE TO BE COVERED UNDER EXTENDED WARRANTY BY ONE! MONTH. LUCKY THE CAR STOPPED, UNLUCKY THAT IT WAS AN EXPENSIVE FIX.
NHTSA ODI #11233957
63,000 miles · Jul 20, 2019
Service Brakes
STARTING A FEW MONTHS AGO, THE BRAKE PEDAL ON OUR 2013 FORD EDGE WENT VERY SOFT UPON BRAKING MAKING THE VEHICLE VERY DIFFICULT TO SAFELY STOP. TOOK THE CAR TO THE FORD DEALER AND THEY COULD FIND NO ISSUES AS THE PROBLEM SEEMED TO RESOLVE ITSELF. THE BRAKE ISSUE REOCCURRED AGAIN, BUT, AGAIN THE DEALER COULD FIND NOTHING AS IT RES…
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STARTING A FEW MONTHS AGO, THE BRAKE PEDAL ON OUR 2013 FORD EDGE WENT VERY SOFT UPON BRAKING MAKING THE VEHICLE VERY DIFFICULT TO SAFELY STOP. TOOK THE CAR TO THE FORD DEALER AND THEY COULD FIND NO ISSUES AS THE PROBLEM SEEMED TO RESOLVE ITSELF. THE BRAKE ISSUE REOCCURRED AGAIN, BUT, AGAIN THE DEALER COULD FIND NOTHING AS IT RESOLVED ITSELF. LAST WEEK THE ISSUE OCCURRED AGAIN. THIS TIME, THE DEALER FINALLY DIAGNOSED THE FIX AS A NEW MASTER CYLINDER AND BRAKE BOOSTER; THEY ARE CURRENTLY MAKING THE REPAIRS AT A COST OF APPROXIMATELY $2,300 (WON'T HAVE THE FINAL COST UNTIL I PICK IT UP NEXT WEEK). THIS IS MY WIFE'S VEHICLE AND ALL OF THE FAILURE OCCURRENCES WERE WHEN SHE WAS OPERATING THE VEHICLE. SHE CLEARLY STATES THAT HER SAFETY WAS SEVERELY COMPROMISED WITH EACH OCCURRENCE AS THE VEHICLE WAS EXTREMELY DIFFICULT TO SAFELY STOP. ADDITIONALLY, WAS TOLD BY THE DEALER THAT ALTHOUGH THIS ISSUE FOR THIS MODEL YEAR HAVE BEEN RECALLED BY FORD, OUR VEHICLE IS NOT COVERED. WITH ALL OF THE OCCURRENCES OF THIS VERY IMPORTANT SAFETY ISSUE FORD MOTOR NEEDS TO COVER THE COST OF THE REPAIRS. A FULL AND COMPLETE RECALL NEEDS TO BE ISSUED BECAUSE THE VEHICLE'S DRIVER AS WELL AS THE DRIVING PUBLIC IS AT RISK OF INJURY AND EVEN DEATH ESPECIALLY SINCE THE PROBLEM IS INTERMITTENT AND WHEN IT DOES OCCUR IS A COMPLETE SURPRISE TO THE DRIVER.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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