TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO DEPRESS THE BRAKE PEDAL, AN ABNORMAL HISSING NOISE WAS HEARD COMING FROM THE BRAKES. THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL FOR THE BRAKES TO ENGAGE PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO DEPRESS THE BRAKE PEDAL, AN ABNORMAL HISSING NOISE WAS HEARD COMING FROM THE BRAKES. THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL FOR THE BRAKES TO ENGAGE PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. BEACH FORD (2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (757) 486-2717) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 94,005.
NHTSA ODI #11281510
130,000 miles · Nov 15, 2019
Service Brakes
DURING A RECENT SNOW FALL. I WAS DRIVING DOWN THE ROAD. WHEN I WENT TO STOP THE ABS SYSTEM ACTIVATED DUE THE THE SNOWY ROAD CONDITIONS. FROM THEM ON THE BRAKE PEDAL HAS GONE TO THE FLOOR WITH OUT RETURNING BACK TO NORMAL. I DID HAVE THE BRAKES LOOKED AT AND FOUND OUT THE PADS AND ROTORS ARE FINE. THE SERVICE DEPARTMENT WAS NOT A…
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DURING A RECENT SNOW FALL. I WAS DRIVING DOWN THE ROAD. WHEN I WENT TO STOP THE ABS SYSTEM ACTIVATED DUE THE THE SNOWY ROAD CONDITIONS. FROM THEM ON THE BRAKE PEDAL HAS GONE TO THE FLOOR WITH OUT RETURNING BACK TO NORMAL. I DID HAVE THE BRAKES LOOKED AT AND FOUND OUT THE PADS AND ROTORS ARE FINE. THE SERVICE DEPARTMENT WAS NOT ABLE TO SEE ANY ISSUES AND TOLD ME I WOULD HAVE TO TAKE IT TO A FORD DEALERSHIP TO HAVE THE COMPUTER LOOKED AT. BECAUSE THE REPAIR SHOP DOES NOT HAVE ACCESS TO FORD SOFTWARE.
NHTSA ODI #11280293
140,000 miles · Nov 12, 2019
Service Brakes
YESTERDAY, I DROVE MY VEHICLE TO A RESTAURANT FOR LUNCH, IT WAS FINE. WHEN I WAS LEAVING THE RESTAURANT AND COMING UP TO A STOP SIGN I APPLY MY BRAKES AND MY BRAKE PEDAL IS SPONGY AND GOES COMPLETELY TO THE FLOOR WITHOUT STOPPING MY VEHICLE. AT THE NEXT STOP SIGN, I STARTED SLOWING DOWN EVEN SOONER AND AGAIN THE BRAKE PEDAL GO…
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YESTERDAY, I DROVE MY VEHICLE TO A RESTAURANT FOR LUNCH, IT WAS FINE. WHEN I WAS LEAVING THE RESTAURANT AND COMING UP TO A STOP SIGN I APPLY MY BRAKES AND MY BRAKE PEDAL IS SPONGY AND GOES COMPLETELY TO THE FLOOR WITHOUT STOPPING MY VEHICLE. AT THE NEXT STOP SIGN, I STARTED SLOWING DOWN EVEN SOONER AND AGAIN THE BRAKE PEDAL GOES CLEAR TO THE FLOOR. I PULLED OVER AND SHUT MY CAR OFF AND CALLED MY HUSBAND. HE HAD ME RESTART THE VEHICLE AND BACK UP AND GO FORWARD SLOWLY. THE BRAKE PEDAL THEN FELT LIKE IT HAD PRESSURE AND WAS STOPPING ME. I CAREFULLY DRIVE HOME, LEAVING A LOT OF SPACE BETWEEN ME AND VEHICLES IN FRONT OF ME. THIS MORNING THE BRAKES ARE AGAIN SPONGY BUT THEY ARE STOPPING ME WHEN MY PEDAL IS NEARLY FULLY DEPRESSED. I RESEARCHED THE PROBLEM LAST NIGHT AND FOUND THERE WAS A RECALL FOR 2013 FORD EDGE BRAKE BOOSTER BUT WHEN I CALLED THE DEALERSHIP THIS MORNING THEY INFORM ME THAT MY 2013 FORD EDGE IS NOT INCLUDED. THERE A THOUSANDS OF COMPLAINTS ON THE BRAKES ON THESE VEHICLES AND FORD IS NOT STANDING BEHIND THEIR VEHICLES OR MAKING THE PROBLEM RIGHT. THIS IS A SAFETY ISSUE AND FORD NEEDS TO FIX IT. A VEHICLES BRAKES SHOULD NOT JUST FAIL WHILE PARKED FOR 45 MINUTES DURING LUNCH.
NHTSA ODI #11279635
63,000 miles · Nov 4, 2019
Service Brakes
BRAKE MASTER CYLINDER DEVELOPED AN INTERNAL BYPASS LEAK, AT TIMES THE PEDAL WOULD GO TO THE FLOOR WHILE ATTEMPTOING TO STOP, OTHER TIMES THE PEDAL WOULD FADE WHILE SITTING STOPPED WITH FOOT ON PEDAL. BARKE VACUUM BOOSTER DIAPHRAM DEVELOPED A LEAK CAUSING A HARD PEDAL AND VACUUM LEAK WHEN THE PEDAL WAS APPLIED. VACUUM LEAK CAUS…
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BRAKE MASTER CYLINDER DEVELOPED AN INTERNAL BYPASS LEAK, AT TIMES THE PEDAL WOULD GO TO THE FLOOR WHILE ATTEMPTOING TO STOP, OTHER TIMES THE PEDAL WOULD FADE WHILE SITTING STOPPED WITH FOOT ON PEDAL. BARKE VACUUM BOOSTER DIAPHRAM DEVELOPED A LEAK CAUSING A HARD PEDAL AND VACUUM LEAK WHEN THE PEDAL WAS APPLIED. VACUUM LEAK CAUSED SERVICE ENGINE LIGHT ISSUES.
NHTSA ODI #11278188
130,000 miles · Nov 4, 2019
Service Brakes
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND A HIGH-PITCHED WHISTLING NOISE WAS HEARD. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS; HOWEVER, THE VEHICLE WAS ABLE TO STOP. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE HIS WIFE WAS …
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND A HIGH-PITCHED WHISTLING NOISE WAS HEARD. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS; HOWEVER, THE VEHICLE WAS ABLE TO STOP. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE HIS WIFE WAS DRIVING. DURING THE FAILURE, THE LOW PRESSURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE EXTENDED WARRANTY COVERAGE FOR THE BRAKE BOOSTER (13N02). THE FAILURE MILEAGE WAS 130,000.
NHTSA ODI #11277982
75,000 miles · Nov 1, 2019
Service Brakes
WHILE DRIVING OVER A BUMP IN THE ROAD ON A CITY STREET, THE BRAKES STOPPED WORKING. BRAKE PRESSURE WAS LOST AND ONLY BY DEPRESSING THE PEDAL TO THE FLOOR COULD A SMALL AMOUNT OF BRAKING POWER BE APPLIED. NO WARNING LIGHTS APPEARED AND NO NOISES, HISSING, ECT WERE HEARD. THE ISSUE OCCURRED THREE TIMES IN THE SAME LOCATION IN THE …
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WHILE DRIVING OVER A BUMP IN THE ROAD ON A CITY STREET, THE BRAKES STOPPED WORKING. BRAKE PRESSURE WAS LOST AND ONLY BY DEPRESSING THE PEDAL TO THE FLOOR COULD A SMALL AMOUNT OF BRAKING POWER BE APPLIED. NO WARNING LIGHTS APPEARED AND NO NOISES, HISSING, ECT WERE HEARD. THE ISSUE OCCURRED THREE TIMES IN THE SAME LOCATION IN THE SPAN OF A MONTH. AFTER TWO INCIDENTS, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO SUSPECTED THE BRAKE BOOSTER MAY BE FAILING. THE MECHANIC COULD NOT CONFIRM AN ISSUE WITH THE BRAKING SYSTEM, BUT WE ELECTED TO REPLACE THE BRAKE BOOSTER AS FUNCTIONAL BRAKES ARE ESSENTIAL AND A BOOSTER RECALL HAS OCCURRED FOR THIS VEHICLE, ALTHOUGH THIS VIN WAS NOT INCLUDED IN THE RECALL. WITHIN A FEW DAYS OF THE REPAIR, THE EXACT ISSUE OCCURRED AGAIN IN THE SAME SPOT, SO THE BOOSTER REPLACEMENT CLEARLY DID NOT RESOLVE THE ISSUE. THE VEHICLE HAS BEEN WELL MAINTAINED WITH NEWLY REPLACED PADS AND ROTORS AND HAS APPROXIMATELY 75,000 MILES. ONCE THE VEHICLE WAS STOPPED, THE BRAKES STARTED WORKING NORMALLY AND CONTINUED WORKING NORMALLY AFTER THE CAR WAS TURNED OFF AND THEN BACK ON AGAIN. THE VEHICLE WILL BE TAKEN TO OUR LOCAL FORD DEALER SHORTLY TO ATTEMPT TO DIAGNOSE THE ISSUE.
NHTSA ODI #11277608
108,000 miles · Oct 25, 2019
Service Brakes
BRAKE CYLINDER BOOSTER SYSTEM FAILURE. VEHICHLE VIN NOT INCLUDED IN PREVIOUS RECALLS. CAR WOULD NOT BRAKE; HISSING SOUNDS; HAD TO PUT IN NEUTRAL AND PUSH BRAKE TO THE FLOOR. THIS IS NOT ACCEPTABLE OR SAFE IN A CITY WITH THE TRAFFIC WE HAVE IN HOUSTON. INDEPENDENT DEALER ESTIMATE TO FIX EXCEEDS $1200. FORD NEEDS TO RECALL THIS V…
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BRAKE CYLINDER BOOSTER SYSTEM FAILURE. VEHICHLE VIN NOT INCLUDED IN PREVIOUS RECALLS. CAR WOULD NOT BRAKE; HISSING SOUNDS; HAD TO PUT IN NEUTRAL AND PUSH BRAKE TO THE FLOOR. THIS IS NOT ACCEPTABLE OR SAFE IN A CITY WITH THE TRAFFIC WE HAVE IN HOUSTON. INDEPENDENT DEALER ESTIMATE TO FIX EXCEEDS $1200. FORD NEEDS TO RECALL THIS VEHICLE FOR CONTINUED BRAKE ISSUES.
NHTSA ODI #11270986
128,000 miles · Oct 25, 2019
Service Brakes
BRAKE BOOSTER FAILURE CAUSING DECREASED STOPPING POWER. FORD RELEASED A BULLETIN 13N02 COVERING THIS VEHICLE UP UNTIL MARCH OF 2013. VEHICLE WAS MANUFACTURED IN JULY OF 2013 AT SAME PLANT. CALLING THEM, THEY STATED THAT THEY WILL NOT COVER. MY VEHICLE HAS 128K MILES ON IT AND THEY OFFERED AN EXTENDED WARRANTY ON THE BULLETIN…
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BRAKE BOOSTER FAILURE CAUSING DECREASED STOPPING POWER. FORD RELEASED A BULLETIN 13N02 COVERING THIS VEHICLE UP UNTIL MARCH OF 2013. VEHICLE WAS MANUFACTURED IN JULY OF 2013 AT SAME PLANT. CALLING THEM, THEY STATED THAT THEY WILL NOT COVER. MY VEHICLE HAS 128K MILES ON IT AND THEY OFFERED AN EXTENDED WARRANTY ON THE BULLETIN FOR 10 YEARS 150000 MILES DUE TO THE HIGH RATE OF FAILURES AND SAFETY ISSUES. DEALERSHIP AND FORD CUSTOMER CARE ARE UNWILLING TO ACKNOWLEDGE THAT THE PROBLEM CONTINUED LONGER THAN THEIR CUT OFF DATES. THE VEHICLE WAS IN MOTION AT THE TIME OF FAILURE AT HIGHWAY SPEEDS OF 60MPH . DURING TRAFFIC, AS THE BRAKES BOOSTER FAILED DURING NORMAL STOPPING IN CONGESTED TRAFFIC, MY WIFE HAD TO SWERVE TO AVOID THE CAR IN FRONT OF HER AS SHE PUMPED HER BRAKES TO TRY TO STOP THE VEHICLE. FORTUNATELY HER EXPERIENCE ALLOWED HER TO AVOID AN ACCIDENT. THE LOCAL SERVICE STATION, FOUND THAT THE BOOSTER HAD FAILED, BUT WAS A FEW MONTHS OUT FROM FORDS SUPPLEMENT DATE. I'M ASKING THAT THE NHTSA REVIEW THE PROBLEM AND WILL BE SAVING PARTS AND SERVICE REPAIRS FOR FURTHER INFORMATION IF NEEDED.
NHTSA ODI #11270985
91,000 miles · Oct 24, 2019
Service Brakes
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE CONTACT STATED THAT EXCESSIVE FORCE HAD TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKES MADE A WHISTLING SOUND. THE VEHIC…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE CONTACT STATED THAT EXCESSIVE FORCE HAD TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKES MADE A WHISTLING SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED EDWARDS AUTO SALES CO (3440 BLUE RIDGE BLVD, WEST UNION, SC 29696, (877) 365-4221) AND EXPLAINED THE ISSUE TO THE PARTS DEPARTMENT WHO AGREED THAT THE POWER BRAKE BOOSTER FAILED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 24642713. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.
NHTSA ODI #11270825
148,000 miles · Oct 23, 2019
Service Brakes
WHILE DRIVING MY 2013 EDGE (148,000 MILES), WHEN GOING TO APPLY THE BREAK IT SUDDENLY DID NOT WANT TO BREAK CAUSING ME TRY TO VEER FROM TRAFFIC TO AVOID AN ACCIDENT WITH ANOTHER VEHICLE. NEVER HAD A WARNING OR ISSUE BEFORE THIS.THE PEDAL WILL THEN GO ALL THE WAY DOWN. EDGE HAS AN FSA ITEM FOR EXTENDED WARRANTY OF THE BREAK BOOS…
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WHILE DRIVING MY 2013 EDGE (148,000 MILES), WHEN GOING TO APPLY THE BREAK IT SUDDENLY DID NOT WANT TO BREAK CAUSING ME TRY TO VEER FROM TRAFFIC TO AVOID AN ACCIDENT WITH ANOTHER VEHICLE. NEVER HAD A WARNING OR ISSUE BEFORE THIS.THE PEDAL WILL THEN GO ALL THE WAY DOWN. EDGE HAS AN FSA ITEM FOR EXTENDED WARRANTY OF THE BREAK BOOSTER. TAKING TO DEALERSHIP I WAS INFORMED THAT THE MASTER CYLINDER WAS BAD. THE MECHANICS I SPOKE TO STATE THAT THE MASTER CYLINDER AND BRAKE BOOSTER GO HAND IN HAND SO TO SPEAK YET FORD STATES THEY ARE NOT RESPONSIBLE FOR THAT ONLY THE BRAKE BOOSTER. UPON LOOKING UP CUSTOMER ISSUES FOR THIS I SAW THE 2011-2013 F150S HAVE THE SAME ISSUES AND BOTH THE MASTER CYLINDER AND BRAKE BOOSTER WERE BEING REPLACED BY FORD AT NO CHARGE. WHY NOT THE EDGE? IT IS CLEARLY HAVING THE SAME ISSUES AND MY BRAKES ARE IN GOOD CONDITION.THE DEALERSHIP ALSO STATED THE ABS HYDRAULIC CONTROL ASSEMBLY WAS BAD, YET THE ABS LIGHT HAS NOT TURNED ON AND I AM NOT SURE THIS IS ACCURATE AS PRIOR TO TAKING TO THE DEALERSHIP I HAD A MECHANIC LOOK AT IT AND THEY TOLD ME IT WAS THE BRAKE BOOSTER AND MASTER CYLINDER.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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