The brake pedal became stiff. The pedal would depress and eventually stop the car but then occasionally more play would be in the pedal. When the vehicle stopped the pedal would depress further and additional pressure would have to be applied to get the vehicle to stop completely. A service campaign bulletin was issued for my ot…
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The brake pedal became stiff. The pedal would depress and eventually stop the car but then occasionally more play would be in the pedal. When the vehicle stopped the pedal would depress further and additional pressure would have to be applied to get the vehicle to stop completely. A service campaign bulletin was issued for my other vehicle ( Feb 20, 2024- Reference Number 13N02), same model, same year for a brake booster replacement, yet no service campaign was issued for this vehicle. My vehicle would not stop completely consistently without stomping on the pedal. My garage informed me to return it to Ford for warranty replacement of the brake booster, just like my other Ford Edge ( same year, same model). Brake fade was noticed in Fall of 2024 and confirmed by my garage in Feb 2025.
NHTSA ODI #11679679
Mileage unknown · Jul 23, 2025
Fuel/propulsion SystemService BrakesUnknown Or Other
Brake booster went bad on the vehicle after 8 years. Brake pedal had to be pressed to the floor. The fuel line had a leak so anytime gas was put into the vehicle it would leak down the frame to the ground. Wiring for the back up camera goes in & out. I’m afraid of the brakes not working & a fire being caused by the leaking fuel …
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Brake booster went bad on the vehicle after 8 years. Brake pedal had to be pressed to the floor. The fuel line had a leak so anytime gas was put into the vehicle it would leak down the frame to the ground. Wiring for the back up camera goes in & out. I’m afraid of the brakes not working & a fire being caused by the leaking fuel or faulty electrical lines connecting the rear camera to the display.
NHTSA ODI #11675699
Mileage unknown · Jul 7, 2025
Service Brakes
Spongy brake pedal while driving. Brake pedal travel almost to the ground when applying the brakes. Issue is cause by faulty hydraulic control unit. This problem occured while on a family trip on interstate US 95 while traveling at 70 miles per hour with my wife and children on board. The malfunction caused me to have difficulty…
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Spongy brake pedal while driving. Brake pedal travel almost to the ground when applying the brakes. Issue is cause by faulty hydraulic control unit. This problem occured while on a family trip on interstate US 95 while traveling at 70 miles per hour with my wife and children on board. The malfunction caused me to have difficulty braking and almost caused a major accident when a vehicle suddenly stopped in front of me. I was 10 hrs from home and was forced to travel back with the faulty, risky and extremely dangerous faulty brake system. The problem persists and I will be calling the Ford dealer on 7/7/2025 to have the problem fixed. There were also no warning lights to indicate a faulty hydraulic control unit that could had proven me from driving the vehicle on a 10 hr trip with my family in tow.
NHTSA ODI #11671550
Mileage unknown · Jun 24, 2025
Service Brakes
Brakes became spongy and went to the floor. Vehicle could not stop short and was extremely dangerous to drive. Was at a high risk of slamming into the car in front of me and also could not stop before the line of a red light. Braking was delayed by more than 60%. The dealer confirmed the failure was the HCU of the ABS module. Th…
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Brakes became spongy and went to the floor. Vehicle could not stop short and was extremely dangerous to drive. Was at a high risk of slamming into the car in front of me and also could not stop before the line of a red light. Braking was delayed by more than 60%. The dealer confirmed the failure was the HCU of the ABS module. This is extremely similar to a recall on other Fords. 19S54 and 20S13
NHTSA ODI #11669060
Mileage unknown · Jun 20, 2025
Service Brakes
Brakes were not functioning properly. Nearly got into an accident because of the increased stopping distance. I was driving on the highway pressed the brakes when a car cut in front of me. Brakes were hard to depress then pedal would go to the floor. Dealer service department indicated that there is a faulty brake booster. …
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Brakes were not functioning properly. Nearly got into an accident because of the increased stopping distance. I was driving on the highway pressed the brakes when a car cut in front of me. Brakes were hard to depress then pedal would go to the floor. Dealer service department indicated that there is a faulty brake booster. Found out that there was a recall / "Customer Satisfaction Program 13N02" on other 2013 Ford Edge vehicles. Called Ford Corporate and they indicated that my vehicle was not covered under this customer service program, even though it was built at the same facility during the same time that this customer service program was supposed to cover. I find it very concerning that Ford has not addressed this issue in a more widespread proactive manner. Clearly my vehicle has the same issue as others that were covered. Getting reimbursed for the cost of this would be nice, but my main concern is that this is a major safety issue that has not been addressed properly and people could get seriously hurt.
NHTSA ODI #11668107
Mileage unknown · Jun 17, 2025
Service Brakes
The brake booster is failing. When you press on the brake pedal you can hear air hissing
NHTSA ODI #11667535
Mileage unknown · May 31, 2025
Service Brakes
ABS hydraulic module went out Brakes go to the floor, however ford has not recall for the part even with the known issue of the part. yes- confirmed by a master tech no warning present, only the symptoms of brakes going all the way to the floor and acting like there is air in the lines
NHTSA ODI #11664144
Mileage unknown · May 29, 2025
Service Brakes
Brake failure - should be a recall for my VIN under the attached program. Ford is denying and told me to reach out to NHTSA.
NHTSA ODI #11663657
Mileage unknown · May 28, 2025
Service Brakes
My brakes are failing intermittently. I have been driving and pressed the brake pedal and it goes all the way to the floor but the car only gradually stops. Thankfully it has not caused an accident, yet. Once I am able to stop I pump the pedal to get things back to somewhat normal. But the pedal still feels spongy. I looked up a…
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My brakes are failing intermittently. I have been driving and pressed the brake pedal and it goes all the way to the floor but the car only gradually stops. Thankfully it has not caused an accident, yet. Once I am able to stop I pump the pedal to get things back to somewhat normal. But the pedal still feels spongy. I looked up a customer service program ford has (13N02) but my VIN isn’t under it. But my car does fit the assembly plant and dates of this known issue. I’m afraid I’m going to get in an accident over a known issue.
NHTSA ODI #11663509
Mileage unknown · May 19, 2025
Service Brakes
Brakes have to be pressed almost to the floor to engage. There is a warranty extension for many 2013 Ford Edges with production dates at the same plant for brake replacement and this VIN is not included. It is a significant safety concern.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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