WHILE DRIVING OUR 2013 FORD EDGE THE BRAKE PEDAL ALL OF A SUDDEN WENT ALMOST TO THE FLOOR TO STOP THE CAR, AND MADE A HISSING NOISE WHEN THE BRAKES WERE APPLIED. THIS 2013 FORD EDGE HAD A SIMILAR PROBLEM LAST YEAR WHEN MY WIFE ALMOST HIT A WALL AND WE HAD A POWER BRAKE BOOSTER INSTALLED MARCH 23, 2019. I WAS TOLD BY FORD IT WAS …
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WHILE DRIVING OUR 2013 FORD EDGE THE BRAKE PEDAL ALL OF A SUDDEN WENT ALMOST TO THE FLOOR TO STOP THE CAR, AND MADE A HISSING NOISE WHEN THE BRAKES WERE APPLIED. THIS 2013 FORD EDGE HAD A SIMILAR PROBLEM LAST YEAR WHEN MY WIFE ALMOST HIT A WALL AND WE HAD A POWER BRAKE BOOSTER INSTALLED MARCH 23, 2019. I WAS TOLD BY FORD IT WAS NOT PART OF THE RECALL THAT THEY ISSUED BASED ON MY VIN BACK IN MARCH OF 2019. NOW IN OCTOBER 2020 THE SAME ISSUE HAS RETURNED AND I NEED ANOTHER POWER BRAKE BOOSTER INSTALLED. FORD SAYS THAT IT IS NOT A DESIGN ISSUE, BUT THE CAR HAS 58,000 MILES AND IS NOW HAVING A THIRD POWER BRAKE BOOSTER SINCE NEW. MY WIFE DOES NOT TRUST THE BRAKING SYSTEM BASED ON THIS.
NHTSA ODI #11362897
Mileage unknown · Sep 28, 2020
Service Brakes
MY HUSBAND AND I HAVE FINANCED A 2013 FORD EDGE LAST YEAR 2019. THE SAME YEAR THE BREAK PEDAL GOES STRAIT TO THE FLOOR. IT IS NOW SEPTEMBER 2020 AND IS STILL HAVING THE SAME PROBLEM. WE HAVE REPLACED THE BREAK BOOSTER JUST LAST WEEK AND THE PROBLEM STILL REMAIN THE SAME. SOMETIMES THE BREAK LIGHT MESSAGE WILL COME ON IN DAH BOAR…
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MY HUSBAND AND I HAVE FINANCED A 2013 FORD EDGE LAST YEAR 2019. THE SAME YEAR THE BREAK PEDAL GOES STRAIT TO THE FLOOR. IT IS NOW SEPTEMBER 2020 AND IS STILL HAVING THE SAME PROBLEM. WE HAVE REPLACED THE BREAK BOOSTER JUST LAST WEEK AND THE PROBLEM STILL REMAIN THE SAME. SOMETIMES THE BREAK LIGHT MESSAGE WILL COME ON IN DAH BOARD AND SOMETIMES NOT. I CALLED CORPORATE IN MI, AND GOT THE RUN AROUND AROUND ABOUT MY VEHICLE. THERE ARE NO RECALLS ON THIS SITUATION AND THEY WANT US TO BUY AN EXTENDED WARRANTY ON THE BREAK BOOSTER. THEY CLAIM I CANT TAKE MY SUV TO CLOSEST FORD COMPANY TO GET IT INSPECTED FOR FREE. WE SPENT HUNDREDS OF DOLLARS ON THIS SAME PROBLEM. THEY SAID KEEP YOUR RECEIPT. I DID MY RESEARCH AND THE KELLY BLUE BOOK STATES REVIEWS OF THE SAME ISSUES, THAT I AM HAVING. I HAVE CHILDREN AND IS AFRAID TO DRIVE MY VEHICLE AT ALL TIMES. THIS IS A SAFETY ISSUE, NOT JUST FOR MYSELF AND THE FAMILY BUT FOR OTHER DRIVERS ON THE ROAD. FORD NEED TO RECALL THIS ISSUE AND THEY DON'T WANT TO ACKNOWLEDGE THAT THIS IS A HUGE SAFETY RISK. I AM STILL PAYING ON THE CAR CURRENTLY WITH ANOTHER YEAR OF FINANCING TO PAY OFF THE CAR. I AM AFRAID THAT I WILL GET INTO A ACCIDENT AND HURT MYSELF, FAMILY AND OTHERS ON THE ROAD. I CAN NOT AFFORD THIS PROBLEM ANYMORE. PLEASE HELP ME GET THIS RESOLVED.
NHTSA ODI #11361527
128,000 miles · Sep 24, 2020
Service Brakes
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED WHILE DRIVING 15 MPH AND DEPRESSING THE BRAKE PEDAL TO THE FLOOR TO DECREASE THE SPEED, THE CONTACT HEARD AN ABNORMAL NORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE FAILURE RECURRED WITH THE LOW ENGINE OIL WARNING LIGHT ILLUMINAT…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED WHILE DRIVING 15 MPH AND DEPRESSING THE BRAKE PEDAL TO THE FLOOR TO DECREASE THE SPEED, THE CONTACT HEARD AN ABNORMAL NORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE FAILURE RECURRED WITH THE LOW ENGINE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ALSO STATED SHE EXPERIENCED THE FAILURE WHILE SHIFTING GEARS IN REVERSE AND DRIVE. THE VEHICLE WAS TAKEN TO COLONIAL FORD OF PLYMOUTH LOCATED AT 11 PILGRIM HILL RD, PLYMOUTH, MA 02360, (508) 746-3400, WHERE IT WAS DIAGNOSED WITH NEEDING THE BRAKE BOOSTER TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.
NHTSA ODI #11360926
48,000 miles · Sep 10, 2020
Service Brakes
2013 FORD EDGE SPORT CURRENTLY AT AROUND 48K MILES. (TODAY DATE: SEPT 10, 2020). WHILE BRAKING I NOTICED A HISSING/AIR LEAK SOUND,AND THE BRAKE GETS HARDER TO PRESS AT CERTAIN SPEEDS. DIDN'T THINK MUCH OF IT UNTIL I SEARCHED THE INTERNET. I READ ON SEVERAL FORUMS THAT THIS IS A VERY COMMON ISSUE FOR THIS YEAR AND MODEL. I A…
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2013 FORD EDGE SPORT CURRENTLY AT AROUND 48K MILES. (TODAY DATE: SEPT 10, 2020). WHILE BRAKING I NOTICED A HISSING/AIR LEAK SOUND,AND THE BRAKE GETS HARDER TO PRESS AT CERTAIN SPEEDS. DIDN'T THINK MUCH OF IT UNTIL I SEARCHED THE INTERNET. I READ ON SEVERAL FORUMS THAT THIS IS A VERY COMMON ISSUE FOR THIS YEAR AND MODEL. I ALSO SAW THAT THERE IS A "CUSTOMER SATISFACTION" PROGRAM 13NO2 WHICH PROVIDES AN EXTENDED WARRANTY FOR THE BRAKE BOOSTER ON THE EDGE/MKX 2010-2013. I CONTACTED FORD VIA TWITTER AND APPARENTLY MY CAR DOESN'T QUALIFY. HOW THE DOES IT NOT QUALIFY!? THIS IS CLEARLY A WIDESPREAD COMMON ISSUE FOR THIS YEAR/MODEL AND IS AN EXTREME SAFETY HAZARD!!! ITS MY FIRST AND PROBABLY LAST FORD ILL PURCHASE. HOW CAN A COMPANY BE SO DISMISSIVE OF THIS PROBLEM ON THEIR FAMILY VEHICLE. GREED, THAT'S WHY. THIS NEEDS TO BE RECALLED OR AT THE VERY MINIMUM THE "CUSTOMER SATISFACTION" PROGRAM NEEDS TO BE EXPANDED TO ALL EDGE/MKX VEHICLES! RECENTLY THE PROBLEM HAS NOW STARTED TO CAUSE MY VEHICLE TO STALL OUT WHEN IDLE AT STOP LIGHTS/SIGNS (ANOTHER SYMPTOM OF A BAD BRAKE BOOSTER). THIS IS VERY UNSAFE! OBVIOUSLY I'M GOING TO GET THIS REPAIRED BUT I SHOULDN'T HAVE TO SINCE FORD GOT CHEAP WITH THEIR SUPPLIER OF THIS DEFECTIVE PART.
NHTSA ODI #11354202
110,000 miles · Aug 31, 2020
Service Brakes
VEHICLE HAD BRAKE FAILURE TO BRAKE BOOSTER ISSUES. FORD STATES NOT COVERED UNDER RECALL BUT HAVING EXACT ISSUE OF RECALL. VEHICLE WAS IN MOTION WHEN BRAKES FAILED, TURNING INTO A DAYCARE CENTER.
NHTSA ODI #11352276
170,000 miles · Aug 27, 2020
Service Brakes
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL REQUIRED EXCESSIVE FORCE TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE WAS ABLE TO DRIVE TO RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT T…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL REQUIRED EXCESSIVE FORCE TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE WAS ABLE TO DRIVE TO RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE BRAKE BOOSTER AND BRAKE BOOSTER HOSES NEEDED TO BE REPLACED. THE CONTACT CALLED LOCAL DEALER LANCE CUNNINGHAM FORD LOCATED AT 4101 CLINTON HWY, KNOXVILLE, TN 37912, (866) 591-3943 AND TED RUSSELL FORD LINCOLN LOCATED AT 8551 KINGSTON PIKE, KNOXVILLE, TN 37919, (865) 693-7611 AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATES THE FAILURE WITH MANUFACTURER COMMUNICATION NUMBER: ASI-44141, HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
NHTSA ODI #11351672
100,000 miles · Aug 26, 2020
Service Brakes
BRAKE BOOSTER NEEDS REPLACING BRAKE PEDAL IS HARD WHEN APPLYING THE BRAKES AND YOU HEAR A HISSING NOISE THERE IS A RECALL 13N02 THAT DOESN'T HAVE OUR VIN INCLUDED, WOULD LIKE INVESTIGATION TO INCLUDE THIS VIN
NHTSA ODI #11351326
98,000 miles · Aug 25, 2020
Service Brakes
WHILE DRIVING ON A CITY STREET, MY BRAKES STOPPED FUNCTIONING PROPERLY AND THE BRAKE PEDAL FELT SPONGY AND MADE A HISSING NOISE WHEN I PRESSED DOWN ON IT. FORD HAS ISSUED EXTENDED WARRANTY COVERAGE (13N02) FOR THIS EXACT PROBLEM BUT DENIES IT FOR MY CAR, EVEN THOUGH IT IS THE SAME MAKE/MODEL/YEAR THAT HAS HAD THE ISSUE. MANY O…
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WHILE DRIVING ON A CITY STREET, MY BRAKES STOPPED FUNCTIONING PROPERLY AND THE BRAKE PEDAL FELT SPONGY AND MADE A HISSING NOISE WHEN I PRESSED DOWN ON IT. FORD HAS ISSUED EXTENDED WARRANTY COVERAGE (13N02) FOR THIS EXACT PROBLEM BUT DENIES IT FOR MY CAR, EVEN THOUGH IT IS THE SAME MAKE/MODEL/YEAR THAT HAS HAD THE ISSUE. MANY OTHERS HAVE HAD THE SAME ISSUE AND ARE DENIED THE EXTENDED WARRANTY AS WELL. THEY KNOW THEY HAVE A PROBLEM BUT WONT FIX IT. THAT IS EXTREMELY DANGEROUS
NHTSA ODI #11351129
79,500 miles · Aug 23, 2020
Service Brakes
DURING A TWO HOUR ROAD TRIP, EXITED THE HIGHWAY (65 MPH) AND WENT TO APPLY BRAKES WHILE DRIVING STRAIGHT, ONLY TO HAVE THE PEDAL GO NEARLY TO THE FLOOR WITH SIGNIFICANT LOSS OF BRAKING. OVER AN EXTENDED STOPPING DISTANCE WAS ABLE TO GET THE CAR TO SLOW DOWN AND GET IT UNDER CONTROL. LUCKILY NO ONE WAS IN FRONT OF ME. PULLED O…
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DURING A TWO HOUR ROAD TRIP, EXITED THE HIGHWAY (65 MPH) AND WENT TO APPLY BRAKES WHILE DRIVING STRAIGHT, ONLY TO HAVE THE PEDAL GO NEARLY TO THE FLOOR WITH SIGNIFICANT LOSS OF BRAKING. OVER AN EXTENDED STOPPING DISTANCE WAS ABLE TO GET THE CAR TO SLOW DOWN AND GET IT UNDER CONTROL. LUCKILY NO ONE WAS IN FRONT OF ME. PULLED OFF ROAD, RESTED A FEW MINUTES WITH CAR RUNNING. CAUTIOUSLY RETURNED TO THE ROAD AND BRAKES BEGAN OPERATING NORMALLY AGAIN. HAD PREVIOUSLY HAPPENED TO WIFE (FIVE MONTHS EARLIER) WHILE DRIVING APPROX. 30 MPH AND BROUGHT TO INDEPENDENT MECHANIC WHO COULDN'T REPLICATE THE PROBLEM AND SAID BRAKES CHECKED OUT FINE. THIS IS AN INTERMITTENT PROBLEM JUST WAITING FOR A TRAGEDY TO OCCUR.
NHTSA ODI #11350823
101,000 miles · Aug 14, 2020
Service Brakes
OUR EDGE PASSED 100K MILES WITHOUT ANY REAL ISSUES. SOON AFTER 100K, WE STARTED HAVING ISSUES WITH THE BRAKES AT LOW SPEEDS (<10PH). STEPPING ON THE BRAKE WOULD NOT IMMEDIATELY STOP THE CAR AND WE REALLY HAD TO PUSH IT DOWN HARD TO GET TO A JERKY STOP. OVER THE COURSE OF 2-3 DAYS, WE STARTED NOTICING IT WHEN DECELERATING FROM HI…
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OUR EDGE PASSED 100K MILES WITHOUT ANY REAL ISSUES. SOON AFTER 100K, WE STARTED HAVING ISSUES WITH THE BRAKES AT LOW SPEEDS (<10PH). STEPPING ON THE BRAKE WOULD NOT IMMEDIATELY STOP THE CAR AND WE REALLY HAD TO PUSH IT DOWN HARD TO GET TO A JERKY STOP. OVER THE COURSE OF 2-3 DAYS, WE STARTED NOTICING IT WHEN DECELERATING FROM HIGHER SPEEDS. WHEN WE TOOK IT IN, WE WERE TOLD IT WAS THE BREAK BOOSTER AND WAS VERY COMMON FOR THIS YEAR, MAKE, AND MODEL. I CAN'T SPEAK FOR ANY MORE ABOUT ISSUE, BUT SEE THAT IT IS COMMON AMONG THE COMPLAINTS HERE.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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