THIS HAS NOW HAPPENED TO ME THREE TIMES AND ALL THREE TIMES WERE DURING RUSH HOUR TRAFFIC AND I WAS LUCKY TO NOT BE HIT FROM BEHIND. I WILL BE DRIVING AND I SUDDENLY GET A WRENCH LIGHT ON MY DASH BOARD AND THEN LOSE THE ABILITY TO ACCELERATE MY CAR AND IT BASICALLY COASTS TO A STOP AND I CAN FEEL A SHAKING/RUMBLING FROM THE ENGI…
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THIS HAS NOW HAPPENED TO ME THREE TIMES AND ALL THREE TIMES WERE DURING RUSH HOUR TRAFFIC AND I WAS LUCKY TO NOT BE HIT FROM BEHIND. I WILL BE DRIVING AND I SUDDENLY GET A WRENCH LIGHT ON MY DASH BOARD AND THEN LOSE THE ABILITY TO ACCELERATE MY CAR AND IT BASICALLY COASTS TO A STOP AND I CAN FEEL A SHAKING/RUMBLING FROM THE ENGINE. WHEN I PUT THE CAR IN PARK AND TURN IT OFF, I CAN TURN IT BACK ON AND IT IS LIKE NOTHING HAPPENED AND THE LIGHT GOES AWAY AND I CAN CONTINUE DRIVING HOME. I CALLED THE DEALER AND THEY SAID THEY CAN ONLY FIX IT IF THEY SEE THE WRENCH LIGHT ON SO THEY CAN PULL THE CODE, MEANING I HAVE TO HAVE MY CAR TOWED TO THE DEALER WHILE STILL ON. ONLY PROBLEM IS EVERY TIME IT HAS HAPPENED HAS BEEN AFTER WORK AT NIGHT WHEN THE DEALERS ARE ALREADY CLOSED. I AM NOW NERVOUS EVERY TIME I DRIVE THE CAR AND AM AFRAID TO GET ON HIGHWAYS. *TR
NHTSA ODI #10662921
13,934 miles · Nov 11, 2014
Electrical SystemPower TrainStructure
WHILE DRIVING - EVEN THOUGH THE DRIVER DOOR IS COMPLETELY SHUT, THE DRIVER DOOR AJAR WARNING SIGN APPEARS ON THE DASHBOARD SCREEN ACCOMPANIED BY THE SOUND OF A CHIME. SOMETIMES WHEN YOU OPEN AND SHUT THE DRIVER DOOR WHETHER WHILE STILL DRIVING OR IF AND WHEN YOU FIND A SIDE OF THE ROAD SPACE, THE WARNING SIGN DISAPPEARS. BUT OF…
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WHILE DRIVING - EVEN THOUGH THE DRIVER DOOR IS COMPLETELY SHUT, THE DRIVER DOOR AJAR WARNING SIGN APPEARS ON THE DASHBOARD SCREEN ACCOMPANIED BY THE SOUND OF A CHIME. SOMETIMES WHEN YOU OPEN AND SHUT THE DRIVER DOOR WHETHER WHILE STILL DRIVING OR IF AND WHEN YOU FIND A SIDE OF THE ROAD SPACE, THE WARNING SIGN DISAPPEARS. BUT OFTENTIMES, IT TAKES 3 OR FOUR TRIES TO MAKE IT DISAPPEAR. SOMETIMES THE DRIVER DOOR AJAR WARNING COMES WITH AN INSTRUCTION TO SHIFT TO P (PARK) . . . . WHICH IS HELPFUL IF YOU CAN FIND A SIDE OF THE ROAD SPOT OTHERWISE THE INSTRUCTION WILL JUST CONFUSE A NOVICE DRIVER AND COULD POTENTIALLY CREATE AN ACCIDENT. I SEARCH THE INTERNET AND FOUND THIS PROBLEM IS VERY COMMON WITH FORD EDGE. I FEEL THAT THIS PROBLEM COULD POTENTIALLY CREATE AN ACCIDENT AND WARRANTS A RECALL. *TR
NHTSA ODI #10654153
38,456 miles · Oct 19, 2014
EnginePower Train
OUR 2013 EDGE WILL GO TO IDLE AND STOP PULLING RANDOMLY, THE WRENCH LIGHT COMES ON HAVE TO PULL OVER AND SHUT OFF THEN IT WILL RESET. THIS HAPPENED YESTERDAY WITH MY WIFE DRIVING VEHICLE ON A ENTRANCE RAMP AT NIGHT, CARS COMING ONTO RAMP ALMOST HIT HER BECAUSE IT IS NOT WELL LIT THERE. WILL NOT LET HER DRIVE VEHICLE ANY MORE UNT…
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OUR 2013 EDGE WILL GO TO IDLE AND STOP PULLING RANDOMLY, THE WRENCH LIGHT COMES ON HAVE TO PULL OVER AND SHUT OFF THEN IT WILL RESET. THIS HAPPENED YESTERDAY WITH MY WIFE DRIVING VEHICLE ON A ENTRANCE RAMP AT NIGHT, CARS COMING ONTO RAMP ALMOST HIT HER BECAUSE IT IS NOT WELL LIT THERE. WILL NOT LET HER DRIVE VEHICLE ANY MORE UNTIL WE CAN GET A THROTTLE BODY REPLACED. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS HURT OR KILLED WITH THIS TYPE OF FAILURE. FORD NEEDS TO SEND OUT A SAFETY RECALL FOR THIS FAILURE!!!!!! *TR
NHTSA ODI #10648654
300 miles · Aug 29, 2014
EnginePower Train
UNDER HARD ACCELERATION OR WIDE OPEN THROTTLE THE INSIDE CABIN OF THE VEHICLE IS OVER COME BY AN EXHAUST LIKE SMELL. THE VEHICLE HAS DONE THIS SINCE IT WAS NEW, THINKING IT WAS FROM THE ENGINE BREAKING IN I NEVER THOUGHT TWICE ABOUT IT. NOW AFTER MORE THAN SIX MONTHS OF HAVING THE VEHICLE AND MORE THAN 8,000 MILES, THIS IS MOR…
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UNDER HARD ACCELERATION OR WIDE OPEN THROTTLE THE INSIDE CABIN OF THE VEHICLE IS OVER COME BY AN EXHAUST LIKE SMELL. THE VEHICLE HAS DONE THIS SINCE IT WAS NEW, THINKING IT WAS FROM THE ENGINE BREAKING IN I NEVER THOUGHT TWICE ABOUT IT. NOW AFTER MORE THAN SIX MONTHS OF HAVING THE VEHICLE AND MORE THAN 8,000 MILES, THIS IS MORE THAN NEW CAR BREAK IN SMELL. THE SMELL OCCURS 100% OF THE TIME UNDER HARD ACCELERATION OR WIDE OPEN THROTTLE, WITH OR WITHOUT THE AC ON OR IN AC RECYCLE MODE. FROM THE FORUMS THAT I HAVE READ, THE OWNERS OF FORD EDGE'S AND FORD EXPLORER'S WITH THE 3.5L V6 ARE EXPERIENCING THE EXACT SAME ISSUE THAT I AM. THE SMELL IS OVERWHELMING TO ALL PASSENGERS THAT RIDE IN THE VEHICLE. THE MAIN CONCERN IS THAT THE SMELL IS DANGEROUS TO BREATH IN AND SECOND THAT IT'S VERY ANNOYING TO SMELL ALL THE TIME. *TR
NHTSA ODI #10629429
10,600 miles · Jul 14, 2014
Power Train
PERFORMING A ROUTINE SERVICE NOTICE REAR TRANSMISSION SEAL LEAKING. UNDER PIN VERY WET WITH FLUID. *TR
NHTSA ODI #10610327
3,000 miles · Mar 26, 2014
Power Train
DRIVING MY GRANDSON TO HIS BASKETBALL GAME LAST FRIDAY EVENING, DRIVING ON THE HWY AT 60 MPH, MY POWER STEERING COMPLETELY QUIT. I HAD TO DRAG THE CAR TO THE SIDE OF THE ROAD WHERE IT TOTALLY SHUT DOWN. I HAD IT TOWED TO THE DEALER AND WAS TOLD THE POWER STEERING BELT BROKE AND WRAPPED AROUND THE CRANK SHAFT. I HAD NO WARNING…
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DRIVING MY GRANDSON TO HIS BASKETBALL GAME LAST FRIDAY EVENING, DRIVING ON THE HWY AT 60 MPH, MY POWER STEERING COMPLETELY QUIT. I HAD TO DRAG THE CAR TO THE SIDE OF THE ROAD WHERE IT TOTALLY SHUT DOWN. I HAD IT TOWED TO THE DEALER AND WAS TOLD THE POWER STEERING BELT BROKE AND WRAPPED AROUND THE CRANK SHAFT. I HAD NO WARNING AT ALL, NOTHING SHOWED ON THE DASH TO CHECK ENGINE OR SERVICE. VERY TERRIFYING EXPERIENCE, LUCKILY WE DIDN'T HAVE AN ACCIDENT WHILE TRYING TO GET IT OFF THE HWY. *TR
NHTSA ODI #10574975
33,500 miles · Feb 7, 2014
Power Train
NOTED LEAK OF FLUID FROM REAR OF VEHICLE OF MY 2013 FORD EDGE. TAKEN TO LOCAL FORD GARAGE, WAS TOLD IT WAS REAR DIFFERENTIAL VENT, SO THIS PART WAS REPLACED. I WAS TOLD THIS PROBLEM WAS A PRIOR RECALL. CONTINUED TO HAVE LEAK FROM REAR OF VEHICLE AFTER REPAIR WAS DONE, SO VEHICLE WAS BROUGHT IN AGAIN, THEY WERE ADVISED BY FORD TH…
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NOTED LEAK OF FLUID FROM REAR OF VEHICLE OF MY 2013 FORD EDGE. TAKEN TO LOCAL FORD GARAGE, WAS TOLD IT WAS REAR DIFFERENTIAL VENT, SO THIS PART WAS REPLACED. I WAS TOLD THIS PROBLEM WAS A PRIOR RECALL. CONTINUED TO HAVE LEAK FROM REAR OF VEHICLE AFTER REPAIR WAS DONE, SO VEHICLE WAS BROUGHT IN AGAIN, THEY WERE ADVISED BY FORD THAT THE PRIOR FIX WAS THE REPAIR, AND THAT THEY SHOULD NEXT CHECK THE FLUID LEVEL, WHICH MY LOCAL GARAGE HAD ALSO DONE, FORD THEN ADVISED THEM TO UNDERFILL THE FLUID TO BELOW THE DIFFERENTIAL VENT LEVEL AS THE CORRECTION. MY QUESTION IS THIS, IS IT SAFE TO DO THIS OR WILL THIS DAMAGE MY VEHICLE OR CAUSE A SAFETY ISSUE IF MY VEHICLE DOES NOT HAVE ADEQUATE FLUID FOR THE PARTS TO WORK PROPERLY. *TR
NHTSA ODI #10563439
2,500 miles · Jan 6, 2014
Power Train
I WAS DRIVING MY COMPANY VEHICLE WHEN SUDDENLY THE MOTOR LOST ANY WAY TO INCREASE THE SPEED AND LITTLE BY LITTLE THE SPEED WENT DOWN. I WAS ABLE TO MOVE TOWARDS THE RIGHT LINE. THE VEHICLE WAS JUST SHAKING, I DECIDED TO TURN OFF THE MOTOR AND TURN IT ON AGAIN AND THE PROBLEM DISAPPEAR. IT HAS HAPPENED TWICE ALREADY IN MY EDGE.…
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I WAS DRIVING MY COMPANY VEHICLE WHEN SUDDENLY THE MOTOR LOST ANY WAY TO INCREASE THE SPEED AND LITTLE BY LITTLE THE SPEED WENT DOWN. I WAS ABLE TO MOVE TOWARDS THE RIGHT LINE. THE VEHICLE WAS JUST SHAKING, I DECIDED TO TURN OFF THE MOTOR AND TURN IT ON AGAIN AND THE PROBLEM DISAPPEAR. IT HAS HAPPENED TWICE ALREADY IN MY EDGE. THE TRUCK IS ALREADY AT THE DEALER BUT ACCORDING TO A CALL I GOT ON SATURDAY THEY DO NOT KNOW THAT THE CAR DO HAS. THEY HAVE MADE SOME TESTS BUT SO FAR NO FAILURE HAS APPEARED. *TR
NHTSA ODI #10558584
15,000 miles · Sep 9, 2013
EnginePower TrainSteering
I WAS DRIVING ON THE CITY STREETS AND WITHOUT ANY WARNING, THE POWER STEERING KICKED OUT. I DIDN'T REALIZE THIS AND WAS ALREADY COMMITTED TO MAKING A LEFT TURN. I HAD TO USE ALL MY STRENGTH TO MAKE THE TURN AND STAY ON THE ROAD. AFTER CLEARING THE INTERSECTION I NOTICED THE CAR WAS NOT ACCELERATING, INSTEAD IT WAS DECELERATIN…
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I WAS DRIVING ON THE CITY STREETS AND WITHOUT ANY WARNING, THE POWER STEERING KICKED OUT. I DIDN'T REALIZE THIS AND WAS ALREADY COMMITTED TO MAKING A LEFT TURN. I HAD TO USE ALL MY STRENGTH TO MAKE THE TURN AND STAY ON THE ROAD. AFTER CLEARING THE INTERSECTION I NOTICED THE CAR WAS NOT ACCELERATING, INSTEAD IT WAS DECELERATING. THE CAR CAME TO A COMPLETE STOP ON THE MAIN ROAD. I QUICKLY PUT ON MY BLINKERS. THE CAR THEN GAVE A "LOW ENGINE OIL PRESSURE" ERROR MESSAGE. I PUT THE CAR IN PARK, WAITED A MINUTE, AND RESTARTED WITH NO FURTHER ISSUE. I WOULD HAVE HAD A BIG PROBLEM IF THE CAR STALLED OUT IN THE LEFT TURN OR IF I COULDN'T OVERPOWER THE STEERING COMPONENTS AND WENT OFF THE ROAD. *TR
NHTSA ODI #10542707
130 miles · Mar 5, 2013
EnginePower Train
THE VEHICLE HESITATES AT THE TIME OF ACCELERATION AND THEN WILL SURGE. THE SURGING OCCURS AT LO SPEEDS AND IS ,UNFORTUNATELY, INTERMITTENT. A REAL PROBLEM IN TIGHT PARKING LOTS/PARKING STRUCTURES. ALMOST HIT A FAMILY IN A PARKING LOT WITH A SURGE OF SPEED. THE HESITATIONS CAN OCCUR AT LO OR HIGH SPEEDS WHEN YOU ACCELERATE. I HA…
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THE VEHICLE HESITATES AT THE TIME OF ACCELERATION AND THEN WILL SURGE. THE SURGING OCCURS AT LO SPEEDS AND IS ,UNFORTUNATELY, INTERMITTENT. A REAL PROBLEM IN TIGHT PARKING LOTS/PARKING STRUCTURES. ALMOST HIT A FAMILY IN A PARKING LOT WITH A SURGE OF SPEED. THE HESITATIONS CAN OCCUR AT LO OR HIGH SPEEDS WHEN YOU ACCELERATE. I HAVE TAKEN IT IN SEVERAL TIMES AND THEY SAY THERE IS NOTHING WRONG. DON'T KNOW IF IT IS TRANSMISSION OR ACCELERATOR? BUT IT IS DANGEROUS. *TR
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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