2013 FORD EDGE. CONSUMER WRITES IN REGARDS TO A DEFECTIVE DOOR SWITCH ON VEHICLE. THE CONSUMER STATED THE THE DOOR AJAR LIGHT CONTINUOUSLY BLINKS. THE DEALER STATED THE VEHICLE WAS 8 YEARS OLD AND COULD NOT BE COVERED. THE CONSUMER STATED THE PAST RECALL SHOULD BE HONORED.
2013 Ford Edge
Owner reports · Recalls · Investigations
More warning signs than most Edge years
Owner complaints for the 2013 Ford Edge are substantially higher than the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1,793 reports with mileage · 651 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 854 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 529 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 300 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
77 reportsDoor switch problem -even when all doors are shut ,control panel is telling you a door is ajared -interior light stays on --can not lock car with remote --because it thinks door is open . if I try to lock my doors when I try to drive doors will not lock-safety issue right there. now I was informed by ford in January 2020 for t…
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Door switch problem -even when all doors are shut ,control panel is telling you a door is ajared -interior light stays on --can not lock car with remote --because it thinks door is open . if I try to lock my doors when I try to drive doors will not lock-safety issue right there. now I was informed by ford in January 2020 for the first time about this customer satisfaction problem as they called it . At this time the problem did not happen that often and the covid virus problem had keep us at home . when we were able to go out safely I brought car to my dealership and showed the paper work and the service dept said it is not covered anymore and I would have to pay $500.00 approximately. I called Ford from there and they would not give the ok on fixing it, where they would be able to do while I was there for regular maintenance. I advised them that I was only informed by that one letter in 2020. I have been having them do my service since I bought car in 2013 and nothing was ever mentioned about this problem . and now problem with door is continuous and I feel it should be taken care of by Ford. You have my vin # please have someone get back to me on what I should do to have this repaired by Ford.
I CANNOT SAFELY DRIVE AT NIGHT BECAUSE THE DOME LIGHT DOES NOT TURN OFF WHILE THE DOOR AJAR ALARM IS ON. MY DOORS DO NOT LOCK WHILE OPERATING THE VEHICLE WHILE THIS SHOWS THE DOOR IS AJAR. MY DOME LIGHT STAYS ON FOR 10+ MINUTES EVERY TIME I OPEN OR CLOSE THE DOOR. THE CONSUMER STATED THE FRONT LEFT DOOR HAD THE SAME FAILURE B…
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I CANNOT SAFELY DRIVE AT NIGHT BECAUSE THE DOME LIGHT DOES NOT TURN OFF WHILE THE DOOR AJAR ALARM IS ON. MY DOORS DO NOT LOCK WHILE OPERATING THE VEHICLE WHILE THIS SHOWS THE DOOR IS AJAR. MY DOME LIGHT STAYS ON FOR 10+ MINUTES EVERY TIME I OPEN OR CLOSE THE DOOR. THE CONSUMER STATED THE FRONT LEFT DOOR HAD THE SAME FAILURE BUT, WAS REPAIRED UNDER RECALL. THE MANUFACTURER WOULD NOT COVER THE COST OF REPAIRS FOR THE REAR LEFT PASSENGER DOOR AS IT WAS NOT A PART OF THE RECALL. *JS *JS*JS *JS *JS
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT AND REAR DOORS AND PASSENGER'S SIDE FRONT DOOR LATCHES WERE DEFECTIVE. THE CONTACT STATED THAT THE LATCHES FAILED TO SECURELY LOCK. THE DOOR AJAR WARNING LIGHT OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO LONG-LEWIS FORD LINCOLN (2800 WOODWA…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT AND REAR DOORS AND PASSENGER'S SIDE FRONT DOOR LATCHES WERE DEFECTIVE. THE CONTACT STATED THAT THE LATCHES FAILED TO SECURELY LOCK. THE DOOR AJAR WARNING LIGHT OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO LONG-LEWIS FORD LINCOLN (2800 WOODWARD AVE, MUSCLE SHOALS, AL 35661) WHERE THE VEHICLE WAS REPAIRED OUT OF POCKET. THE CONTACT THEN RECEIVED A LETTER FROM THE MANUFACTURER WHICH ACKNOWLEDGED THE DEFECT BUT ONLY TO THE DRIVER'S FRONT DOOR. THE CONTACT WAS INFORMED THAT DOOR LATCH WOULD BE REPAIRED UNDER WARRANTY. THE CONTACT WAS REIMBURSED FOR THE DRIVER'S FRONT DOOR LATCH REPAIR HOWEVER, THE MANUFACTURER DECLINED TO ACKNOWLEDGE A DEFECT TO THE PASSENGER'S SIDE DOORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS INFORMED THAT THERE WERE NO OTHER RECALLS ON THE VEHICLE. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE VEHICLE'S OTHER 2 DOORS WERE NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.*DT*JB
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS STATIONARY, THERE WAS A STRONG ODOR OF FUEL DETECTED INSIDE THE VEHICLE AND THE IGNITION FUEL WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE PASSENGER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN THE DOOR WAS COM…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS STATIONARY, THERE WAS A STRONG ODOR OF FUEL DETECTED INSIDE THE VEHICLE AND THE IGNITION FUEL WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE PASSENGER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN THE DOOR WAS COMPLETELY CLOSED. FURTHERMORE, THE PASSENGER DOOR DID NOT LOCK. THE VEHICLE WAS TAKEN TO JORDAN FORD (13010 I-35, LIVE OAK, TX 78233, (210) 653-3673) WHERE IT WAS DIAGNOSED THAT THE FUEL LINE NEEDED TO BE REPLACED BEFORE IT CAUGHT FIRE. ALSO, THE HALF SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V002000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
TL* THE CONTACT OWNS A 2013 FORD EDGE. ONCE THE VEHICLE WAS STARTED, THE PASSENGER DOOR LIGHTING REMAINED ILLUMINATED AND THE DOORS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO MIKE REICHENBACH FORD LINCOLN (600 N COIT ST, FLORENCE, SC 29501, 888-293-4503) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH MECHANISM FAILED. THE VEHICLE WAS …
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TL* THE CONTACT OWNS A 2013 FORD EDGE. ONCE THE VEHICLE WAS STARTED, THE PASSENGER DOOR LIGHTING REMAINED ILLUMINATED AND THE DOORS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO MIKE REICHENBACH FORD LINCOLN (600 N COIT ST, FLORENCE, SC 29501, 888-293-4503) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH MECHANISM FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE TRAVELING AT HIGH SPEEDS, THE BRAKES SEIZED AND THE VEHICLE MADE AN ABNORMAL SOUND WHEN ACCELERATING. THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED EVEN WHEN ALL THE DOORS WERE CLOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE …
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE TRAVELING AT HIGH SPEEDS, THE BRAKES SEIZED AND THE VEHICLE MADE AN ABNORMAL SOUND WHEN ACCELERATING. THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED EVEN WHEN ALL THE DOORS WERE CLOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 62,000.
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE REAR PASSENGER DOOR INDEPENDENTLY UNLOCKED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN STARTING THE VEHICLE, THE DRIVER'S DOOR SENSOR WOULD CHIME AND THE INTERIOR LIGHTING WOULD REMAIN ILLUMINATED. THE CONTACT STATED THAT THE DOOR WOULD NOT LATCH CORRECTLY. THE VEHICLE WAS TAKEN TO SUNSET FORD (11700 GRAVOIS RD, ST. LOUIS, MO 63127, (314) 472-7109) WHERE IT WAS DIAGNOSED…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN STARTING THE VEHICLE, THE DRIVER'S DOOR SENSOR WOULD CHIME AND THE INTERIOR LIGHTING WOULD REMAIN ILLUMINATED. THE CONTACT STATED THAT THE DOOR WOULD NOT LATCH CORRECTLY. THE VEHICLE WAS TAKEN TO SUNSET FORD (11700 GRAVOIS RD, ST. LOUIS, MO 63127, (314) 472-7109) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S DOOR LATCH SENSOR MALFUNCTIONED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO YEARS LATER. UPON EXITING THE VEHICLE, THE INTERIOR LIGHTING WOULD REMAIN ILLUMINATED FOR A LONG PERIOD OF TIME. THE CONTACT WOULD HAVE TO START THE VEHICLE AND TURN THE VEHICLE OFF TO RESET THE INTERIOR LIGHTING TO TURN OFF. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 45 MPH, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE CHIME SOUNDED. THE "ENGINE ON, DOOR OPEN, PARK CAR" MESSAGE FLASHED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD, BUT THE CHIME CONTINUED AND THE MESSAGE REMAINED. THE CO…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 45 MPH, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE CHIME SOUNDED. THE "ENGINE ON, DOOR OPEN, PARK CAR" MESSAGE FLASHED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD, BUT THE CHIME CONTINUED AND THE MESSAGE REMAINED. THE CONTACT HAD TO UNPLUG THE BATTERY IN ORDER TO STOP THE WARNING INDICATOR AND THE CHIME. THE VEHICLE WAS TAKEN TO THE CAPELL FORD WOODSIDE NEW YORK DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE DOOR LATCH WAS DAMAGED AND NEEDED REPLACEMENT. THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Official recalls
214V393000 · Power Train:axle Assembly:axle Shaft
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
14V002000 · Fuel System, Gasoline
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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