NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
93 reportsClear category filter80,000 miles · Feb 17, 2016
Fuel/propulsion System
MY CAR WOULD JUST CUT OFF LOOSING ALL POWER. NO BRAKES NO STEERING! MOSTLY AT SLOW OR IDOL SPEEDS, TURNING INTO TRAFFIC THIS WAS A LARGE PROBLEM. IT SEEMS THAT THROUGH GOOGLE SEARCHING IT IS A LARGE PROBLEM FOR FORD. THIS NEEDS TO BE ADDRESSED AND FORD NEEDS TO FIX THE PROBLEM BEFORE SOMEONE IS KILLED IF IT HASN'T ALREADY HAPPEN…
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MY CAR WOULD JUST CUT OFF LOOSING ALL POWER. NO BRAKES NO STEERING! MOSTLY AT SLOW OR IDOL SPEEDS, TURNING INTO TRAFFIC THIS WAS A LARGE PROBLEM. IT SEEMS THAT THROUGH GOOGLE SEARCHING IT IS A LARGE PROBLEM FOR FORD. THIS NEEDS TO BE ADDRESSED AND FORD NEEDS TO FIX THE PROBLEM BEFORE SOMEONE IS KILLED IF IT HASN'T ALREADY HAPPENED.
NHTSA ODI #10836740
50,000 miles · Nov 11, 2015
Fuel/propulsion SystemVehicle Speed Control
WHEN DRIVING MY CAR THE ENGINE WILL GO TO IDLE WITH NO WARNING. I CAN BE MAKING A TURN, ACCELERATING, OR JUST CRUISING AT SPEED. THIS HAS BEEN RECALLED ON MOST ALL OTHER FORD VEHICLES. I COULD JUST GET IT REPLACED, BUT THE ISSUES IS NOT ONLY THE THROTTLE BODY, ITS THE PROGRAMMING. IF IT FINDS AN ISSUE WITH THE THROTTLE BODY IT …
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WHEN DRIVING MY CAR THE ENGINE WILL GO TO IDLE WITH NO WARNING. I CAN BE MAKING A TURN, ACCELERATING, OR JUST CRUISING AT SPEED. THIS HAS BEEN RECALLED ON MOST ALL OTHER FORD VEHICLES. I COULD JUST GET IT REPLACED, BUT THE ISSUES IS NOT ONLY THE THROTTLE BODY, ITS THE PROGRAMMING. IF IT FINDS AN ISSUE WITH THE THROTTLE BODY IT GIVES UP, AND STALLS. IN THE RECALLED FORDS WITH THIS THEY HAVE CHANGED THE PROGRAMMING SO IT KEEPS TRYING TO ACCELERATE, NOT JUST GIVE UP. WITH THAT BEING SAID THERE IS NO POINT TO CHANGE IT, IT WILL ONLY HAPPEN AGAIN AFTER I SPEND $1000 TO FIX IT. THIS IS VERY DANGEROUS! THE FIRST TIME I WAS MAKING A LEFT IN TO TRAFFIC AND IT CUT OUT, LUCKY FOR EVERYONE THEY HAD ENOUGH TIME TO STOP BEFORE I GOT T-BONED MY 3 LANES OF TRAFFIC. FORD WILL NOT RECTIFY THIS ISSUE UNTIL MORE PEOPLE DIE! PLEASE HELP WITH AN INVESTIGATION! CODES GIVEN BY OBD2 ARE P2111 AND P2112. AT THE SAME TIME. THANK YOU. *TR
NHTSA ODI #10789777
54,000 miles · Oct 25, 2015
Fuel/propulsion System
ON OCTOBER 20, 2015 WHILE DRIVING THE CAR ON A RESIDENTIAL STREET IT SUDDENLY LOST POWER. ENGINE CONTINUED TO RUN VERY ROUGH, SPUTTERING. ACCELERATOR WOULD NOT MAKE THE CAR SPEED UP OR INCREASE RPM. "WRENCH" SYMBOL POPPED ON.GOT CAR TOWED TO DEALERSHIP. WHILE WAITING TO HEAR ON CAR, RESEARCHED SYMPTOMS AND FOUND MANY OTHER SIMIL…
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ON OCTOBER 20, 2015 WHILE DRIVING THE CAR ON A RESIDENTIAL STREET IT SUDDENLY LOST POWER. ENGINE CONTINUED TO RUN VERY ROUGH, SPUTTERING. ACCELERATOR WOULD NOT MAKE THE CAR SPEED UP OR INCREASE RPM. "WRENCH" SYMBOL POPPED ON.GOT CAR TOWED TO DEALERSHIP. WHILE WAITING TO HEAR ON CAR, RESEARCHED SYMPTOMS AND FOUND MANY OTHER SIMILAR COMPLAINTS THAT PROBABLY IS THROTTLE BODY ASSEMBLY FAILURE. DEALERSHIP HAD CAR 2 DAYS, COULD NOT REPLICATE PROBLEM SO THEY DID NOTHING. SERVICE REP TOLD ME IT SOUNDED LIKE THROTTLE BODY ASSEMBLY FAILURE AND TO WAIT FOR IT TO HAPPEN AGAIN AND THEN BRING IT IN. SAID IT WOULD HAPPEN AGAIN AND THEN WOULD HAPPEN MORE OFTEN. I AM SCARED TO DRIVE THIS CAR ON THE HIGHWAY AND DON'T KNOW WHY THIS PART HAS NOT BEEN RECALLED. THIS CAR WAS MY DREAM CAR AND NOW I AM STUCK WITH A NIGHTMARE. I WANT FORD TO RECALL OR DO A "CUSTOMER SATISFACTION CAMPAIGN" AND REPLACE THE PART SO I CAN HAVE A VEHICLE THAT I CAN DRIVE CONFIDENTLY. I FEEL THIS HAS THE POTENTIAL TO BE MORE THAN AN INCONVENIENCE AND COULD BE DEADLY. FORD, STAND BY ME!
NHTSA ODI #10785875
53,000 miles · Oct 9, 2015
Fuel/propulsion System
VEHICLE WILL RANDOMLY GO TO IDLE. AT ANY SPEED, I WAS RECENTLY MAKING A LEFT TURN THROUGH TRAFFIC AND IT DIED. TROUBLE CODES ARE P2111, AND P2112. THIS IS THE SAME PROBLEM AS THE REST OF THE FORDS THAT HAD THE RECALL. THE FORD DEALER I CALLED ACKNOWLEDGED THIS PROBLEM, BUT SAID IT WOULD BE $1000 TO FIX. THIS PROBLEM HAPPENS VERY…
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VEHICLE WILL RANDOMLY GO TO IDLE. AT ANY SPEED, I WAS RECENTLY MAKING A LEFT TURN THROUGH TRAFFIC AND IT DIED. TROUBLE CODES ARE P2111, AND P2112. THIS IS THE SAME PROBLEM AS THE REST OF THE FORDS THAT HAD THE RECALL. THE FORD DEALER I CALLED ACKNOWLEDGED THIS PROBLEM, BUT SAID IT WOULD BE $1000 TO FIX. THIS PROBLEM HAPPENS VERY OFTEN, AND NEEDS TO BE ADDRESSED FOR THE FORD EDGE. THIS IS A VERY DANGEROUS ISSUE!
NHTSA ODI #10781028
52,671 miles · Sep 9, 2015
Fuel/propulsion System
THE FIRST INCIDENT HAPPENED: I WAS PULLING OUT INTO TRAFFIC, WHEN THE CAR PRETTY WELL JUST SHUT DOWN. IT DID NOT GO INTO LIMP MODE. I WAS STOPPED RIGHT IN THE MIDDLE OF ONCOMING TRAFFIC. THE ENGINE WAS SHAKING VIOLENTLY WITH NO POWER AT ALL. I WAS UNABLE TO MOVE. THANKFULLY THERE WERE NO ONCOMING VEHICLES AT THIS TIME. I HAD TO…
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THE FIRST INCIDENT HAPPENED: I WAS PULLING OUT INTO TRAFFIC, WHEN THE CAR PRETTY WELL JUST SHUT DOWN. IT DID NOT GO INTO LIMP MODE. I WAS STOPPED RIGHT IN THE MIDDLE OF ONCOMING TRAFFIC. THE ENGINE WAS SHAKING VIOLENTLY WITH NO POWER AT ALL. I WAS UNABLE TO MOVE. THANKFULLY THERE WERE NO ONCOMING VEHICLES AT THIS TIME. I HAD TO SHUT THE CAR OFF AND RESTART IT, AND IT WENT LIKE NOTHING EVER HAPPENED. UNFORTUNATELY ALL THE WARNING LIGHTS AND THE SUCH WENT OFF ON RESTART. I TOOK THE VEHICLE TO THE FORD HOUSE HERE. THEY SAID THEY COULD NOT REPLICATE THE ISSUE AND THE COMPUTER DID NOT HAVE ANY ERROR CODES. SO THERE WAS NOTHING THEY COULD DO. AT THIS TIME IT DID IT HIGHLY INTERMITTENTLY AND FAR BETWEEN EACH TIME. SO IT WENT ON LIKE THAT FOR ABOUT THE LAST YEAR. IT GOT TO THE POINT THOUGH YOU COULDNT DRIVE ANYWHERE WITH OUT IT HAPPENING. I WOULDN'T EVEN LET MY WIFE DRIVE THE CAR, DUE TO THIS ISSUE OR MY KIDS TO RIDE IN IT. RECENTLY IT STARTED DOING IT ALOT MORE OFTEN. SO, FINALLY I COULD TAKE IT TO THE FORD HOUSE AND THEY COULD REPLICATE IT. TOOK IT OVER TO THE SHOP THIS MORNING, DROVE 15 MILES AND THE CAR SHUT DOWN 7 TIMES IN TRAFFIC. FINALLY AFTER A YEAR AND A HALF OF BEING UNABLE TO REPLICATE THE ISSUE, IT DID IT WHILE THEY WERE DRIVING IT. THE THROTTLE BODY WAS THE CULPRIT. I KNEW IT, THEY KNEW IT, ALL ALONG AND REFUSED TO FIX IT. NOW THEY HAD TO FIX IT. FIGURED IT WOULD BE COVERED UNDER THEIR EXTENDED WARRANTY ON THROTTLE BODY FAILURES. NOPE, I HAD TO SHELL OUT $600 FOR A PART THAT FORD AND THE NHTSA KNEW WAS A BAD PART.
NHTSA ODI #10762692
35,851 miles · Aug 11, 2015
Fuel/propulsion System
THE VEHICLE STALLED IN HEAVY TRAFFIC AND WOULD NOT MOVE EVEN THOUGH THE ENGINE WAS IDLING ROUGHLY. THE CHECK ENGINE WRENCH WAS ILLUMINATED. AFTER MANAGING TO FINALLY GET TO THE SIDE OF THE ROAD WITHOUT BEING HIT, TURNED THE VEHICLE OFF, WAITED FOR APPROXIMATELY FIVE MINUTES AND RESTARTED THE VEHICLE. THE VEHICLE THEN RAN FINE A…
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THE VEHICLE STALLED IN HEAVY TRAFFIC AND WOULD NOT MOVE EVEN THOUGH THE ENGINE WAS IDLING ROUGHLY. THE CHECK ENGINE WRENCH WAS ILLUMINATED. AFTER MANAGING TO FINALLY GET TO THE SIDE OF THE ROAD WITHOUT BEING HIT, TURNED THE VEHICLE OFF, WAITED FOR APPROXIMATELY FIVE MINUTES AND RESTARTED THE VEHICLE. THE VEHICLE THEN RAN FINE AND THE WRENCH LIGHT WENT OUT. THE SAME PROBLEM OCCURRED SEVERAL TIMES BECOMING MORE FREQUENT. EACH TIME I WENT TO THE DEALER BUT NO CODE WAS STORED IN THE COMPUTER. FINALLY THE DEALER REPLACED THE THROTTLE BODY AND THE PROBLEM HAS NOT REPEATED. DEALER SAID IT WAS A KNOW PROBLEM WHICH IS WHY THEY REPLACED THE THROTTLE BODY EVEN THOUGH THERE WAS NO STORED ENGINE CODE AFTER REPEATED INCIDENTS. THIS IS A POTENTIALLY DEADLY PROBLEM IF IT HAPPENS ON THE INTERSTATE!
NHTSA ODI #10747717
53,000 miles · Aug 8, 2015
Fuel/propulsion System
WHILE DRIVING DOWN THE INTERSTATE I SUDDENLY LOST ACCELERATION AND STALLED. I HAD TO GET IT REPLACED COSTING 800. IF CONDITIONS WOULD OF BEEN DIFFERENT, OTHERS TO INCLUDE MYSELF COULD OF GOTTEN HURT OR KILLED.
NHTSA ODI #10747175
Mileage unknown · Jul 1, 2015
Fuel/propulsion System
WOKE UP SUN MORNING OPENED BASEMENT DOOR SMELLED THE ODOR OF GASOLINE OPENED DOOR TO GARAGE HEAVY ODOR OF GASOLINE REMOVED CAR FROM GARAGE SAW DRIPPING OF GASOLINE FROM GAS TANK CALLED FIRE DEPT THEY CAME PUT DOWN GASOLINE ABSORBENT AND SAID SMALL LEEK COMING FROM GAS TANK NOTHING THEY CAN DO TOLD TO CALL TOWING AND REMOVE CAR M…
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WOKE UP SUN MORNING OPENED BASEMENT DOOR SMELLED THE ODOR OF GASOLINE OPENED DOOR TO GARAGE HEAVY ODOR OF GASOLINE REMOVED CAR FROM GARAGE SAW DRIPPING OF GASOLINE FROM GAS TANK CALLED FIRE DEPT THEY CAME PUT DOWN GASOLINE ABSORBENT AND SAID SMALL LEEK COMING FROM GAS TANK NOTHING THEY CAN DO TOLD TO CALL TOWING AND REMOVE CAR MON AAA REMOVED CAR AND TOOK TO FORD DEALER WEISLANDER FORD IN POINT PLEASANT WAS INFORMED THAT THERE IS A HOLE IN THE GAS TANK AND I WOULD HAVE TO PAY APPROX. $5000 TO HAVE IT FIXED AND IT WOULD TAKE 4 MONTHS BEFORE THEY WOULD RECEIVE THE TANK FROM A FRIEND I FOUND OUT THERE WAS A RECALL ON 2012 & 2013 FORD EDGE GAS TANKS I CALLED THE DEALERSHIP AND THEY SAID THAT VIN# WAS NOT ON THE RECALL LIST AND THE HOLE WAS CAUSED BY ME MY WIFE WHO DRIVES THIS CAR SAID SHE DID NOT HIT ANYTHING I FIND IT HARD TO BELIEVE THAT IF YOU HIT AN OBJECT ON THE ROAD YOU WOULD ONLY GET A SMALL DRIP FROM THE GAS TANK
NHTSA ODI #10731463
55,000 miles · May 5, 2015
EngineFuel/propulsion SystemSteering
THIS IS NOW THE SECOND TIME I'VE LOST ALL POWER WHILE DRIVING. THE CAR COMPLETELY SHUTS DOWN, STEERING BECOMES UNCONTROLLABLE AND THE OIL PRESSURE LIGHT COMES ON. CAR IS AT THE DEALERSHIP AS I TYPE AND I'M BEING TOLD THE CAR HAS NO CODES OF WHAT HAPPENED. I'M NOT SURE HOW A COMPUTER DOESN'T REGISTER A LOW OIL PRESSURE LIGHT O…
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THIS IS NOW THE SECOND TIME I'VE LOST ALL POWER WHILE DRIVING. THE CAR COMPLETELY SHUTS DOWN, STEERING BECOMES UNCONTROLLABLE AND THE OIL PRESSURE LIGHT COMES ON. CAR IS AT THE DEALERSHIP AS I TYPE AND I'M BEING TOLD THE CAR HAS NO CODES OF WHAT HAPPENED. I'M NOT SURE HOW A COMPUTER DOESN'T REGISTER A LOW OIL PRESSURE LIGHT OR HOW IT'S NOT HARD CODED SOMEWHERE IN THE COMPUTER SYSTEM THAT THE CAR JUST CUT OUT AT 5MPH. THE FIRST TIME I WAS OKAY AS NO ONE WAS IN FROM OF ME. THIS TIME I ALMOST WIPED OUT 2 CARS IN A PARKING STRUCTURE WHILE ON A DOWN HILL RAMP. *TR
NHTSA ODI #10714731
37,000 miles · Mar 23, 2015
Electrical SystemFuel/propulsion SystemUnknown Or Other
1. SENSOR FOR FUEL, HAD TO PAY FOR A KEYED GAS CAP 2. TWICE DOOR AJAR ON , TOOK TO GARAGE FIRST TIME, NOW IT IS THE SECOND TIME THAT IT IS DOING IT. *TR
NHTSA ODI #10701048
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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