Fuel/propulsion SystemService BrakesUnknown Or Other
I was issued a customer satisfaction program #13N02 while replacing brake booster helped, bypassing the fact the master cylinder fluid leaked into brake booster and was not part of repair is just ridiculous. Until master cylinder is repaired, problem will not be resolved! Please remedy by including master cylinder with brake …
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I was issued a customer satisfaction program #13N02 while replacing brake booster helped, bypassing the fact the master cylinder fluid leaked into brake booster and was not part of repair is just ridiculous. Until master cylinder is repaired, problem will not be resolved! Please remedy by including master cylinder with brake booster 13N02. My brake pedal still goes to floor, I am requesting your immediate response
NHTSA ODI #11573166
Mileage unknown · Nov 1, 2023
Fuel/propulsion System
After filling up the vehicle to the "first click" at the gas station and driving home, noticed strong fuel odor in garage. Next trip noticed a puddle of fuel under the fuel tank and dripping fuel from vehicle. Issue goes away after driving about 75 miles. Next fill up, purposely kept fuel level no higher than about 3/4 tank …
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After filling up the vehicle to the "first click" at the gas station and driving home, noticed strong fuel odor in garage. Next trip noticed a puddle of fuel under the fuel tank and dripping fuel from vehicle. Issue goes away after driving about 75 miles. Next fill up, purposely kept fuel level no higher than about 3/4 tank do not currently have the issue. Am not filling the vehicle to full any longer. No check engine light indicated, even after driving over 300 miles.
The first issue I am having is that the vehicle is telling me to put my car in park when it’s already in park. This has been going on for many months now. My second issue is when I fill my tank to full and try to start it, it has a hard time turning over. This has been going on for many months now. My third issue is that my fr…
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The first issue I am having is that the vehicle is telling me to put my car in park when it’s already in park. This has been going on for many months now. My second issue is when I fill my tank to full and try to start it, it has a hard time turning over. This has been going on for many months now. My third issue is that my front wipers will not turn off no matter what I do. And it’s been weeks. The fourth issue I have is that two of my tires keep leaking air since I have purchased a vehicle from the dealership and I have had it in and they claim they sealed it but they are still leaking. So I constantly have to fill them up with air. This has been going on since I bought it from the dealership.
NHTSA ODI #11540319
Mileage unknown · Jul 18, 2023
Electrical SystemEngineFuel/propulsion System
My daughter was driving the car and the vehicle stalled out. A warning light for low oil pressure came on however the oil was change 1 week ago. This is very dangerous because she was on a very busy highway. Also when putting gas in the car it sometimes will not start.
NHTSA ODI #11533131
Mileage unknown · Jun 1, 2023
EngineFuel/propulsion System
Car has trouble starting/running often every time the tank is full. Numerous shops can not find the issue
NHTSA ODI #11524929
Mileage unknown · Apr 12, 2023
Fuel/propulsion System
I have filed a complaint several Times regarding my car. After several times (3) times of getting my fuel valve replaced it is having issues again. This probably has given me incorrect gas milage and has lost power on me going down the road mid drive with 2 kids in the back seat almost causing an accident. This is unacceptable a…
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I have filed a complaint several Times regarding my car. After several times (3) times of getting my fuel valve replaced it is having issues again. This probably has given me incorrect gas milage and has lost power on me going down the road mid drive with 2 kids in the back seat almost causing an accident. This is unacceptable and as soon as something happens there will be a lawsuit. I have replaced this part 3-4 times now and still getting codes and having my car just randomly loose power and shut off. Something needs to be done about the purge valve malfunctioning system on these cars before someone like myself and kids get extremely hurt.
NHTSA ODI #11516648
Mileage unknown · Mar 26, 2023
Electrical SystemEngineFuel/propulsion System
Car started shaking when I started to slow down at a red light and then loss power in the road. This continued to happen. Finally engine light came on I took it to get scanned came back 02 sensor. I will take it back to the dealer on Tuesday. My car just shutting off with two kids in the backseat going down the road is not okay…
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Car started shaking when I started to slow down at a red light and then loss power in the road. This continued to happen. Finally engine light came on I took it to get scanned came back 02 sensor. I will take it back to the dealer on Tuesday. My car just shutting off with two kids in the backseat going down the road is not okay and a huge safety issue.
NHTSA ODI #11513878
Mileage unknown · Feb 3, 2023
Fuel/propulsion System
I took my car in for routine oil change and was told that my car had needed the PTU transfer case unit fixed. They told me it was leaking and it would soon stop my car from operating. I looked into this and found the same recall was done for other vehicles but not mine! I am sure my vehicle was missed during this recall because …
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I took my car in for routine oil change and was told that my car had needed the PTU transfer case unit fixed. They told me it was leaking and it would soon stop my car from operating. I looked into this and found the same recall was done for other vehicles but not mine! I am sure my vehicle was missed during this recall because the exact same is happening to my car!!!! This is NHTSA Campaign ID 14V002000. This recall was done on 01/06/2014. There are also other recalls I believe my vehicle is eligible for that my vehicle was not recalled. This process should be a priority to get correct and it is embarrassing I am having to go through this. I hope someone is able to remedy this as I believe this is a manufacturer defect, that I deserve to have compensated for.
NHTSA ODI #11505311
Mileage unknown · Jun 14, 2022
Fuel/propulsion System
Check engine light turned on while accelerating. When light first came on it cause the car to stall while driving. Had to pull over and turn the car off. Went and had the codes read the code was an EVAP leak. Was told it was the gas cap leak. Gas tank is an easy fuel tank. After research I do believe this issue is associated …
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Check engine light turned on while accelerating. When light first came on it cause the car to stall while driving. Had to pull over and turn the car off. Went and had the codes read the code was an EVAP leak. Was told it was the gas cap leak. Gas tank is an easy fuel tank. After research I do believe this issue is associated with NHTSA Campaign: 14v002000
NHTSA ODI #11469237
90,000 miles · Dec 7, 2020
EngineFuel/propulsion SystemVehicle Speed Control
THE ENGINE LIGHT IS ON IN MY CAR. I TOOK IT TO A REPAIR SHOP AND THEY SAID IT HAD THE CODES OF P2196 AND P2198 A H02S HEATED OXYGEN SENSOR IS MALFUNTIONING. WHEN THE REP PULLED UP THE CODES HE INFORMED ME THEY HAD THOUSANDS OF MY SAME VEHICLE WITH THE SAME PROBLEM. I CONTACTED FORD WARRANTY AND THEY SAID IT WAS NOT COVERED. THIS…
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THE ENGINE LIGHT IS ON IN MY CAR. I TOOK IT TO A REPAIR SHOP AND THEY SAID IT HAD THE CODES OF P2196 AND P2198 A H02S HEATED OXYGEN SENSOR IS MALFUNTIONING. WHEN THE REP PULLED UP THE CODES HE INFORMED ME THEY HAD THOUSANDS OF MY SAME VEHICLE WITH THE SAME PROBLEM. I CONTACTED FORD WARRANTY AND THEY SAID IT WAS NOT COVERED. THIS IS HORRIBLE FOR FORD TO KNOW THIS IS A DEFECT ON THEIR VEHICLE AND NOT BE RESPONSIBLE FOR FIXING IT. SO I WOULD LIKE TO LAUNCH THIS FORMAL COMPLAINT. I WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN. THE AIP HAS GONE OUT IN MY VEHICLE AND I HAVE HAD OTHER ISSUES THAT THE FORD WARRANTY HAS SAID DID NOT APPLY. THE VEHICLE WAS IN MOTION WHEN THE LIGHT CAME ON.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2013 Ford Edge Problems, Complaints & Recalls | Skip That Year
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