NHTSA owner reports · September 18, 2026 snapshot.
Exterior Lighting complaints
191 reportsClear category filter80,000 miles · Mar 9, 2017
Exterior LightingStructure
THE FRONT, DRIVER SIDE DOOR LATCH IS DYSFUNCTIONAL. THE SENSOR DOES NOT CORRECTLY READ WHEN THE DOOR IS OPEN AND CLOSED. IT WILL NOT READ WHEN THE DOOR IS CLOSED, SO THE INTERIOR LIGHTS STAY ON. PLUS, THE DOOR AGAR SWITCH DINGS. IT IS VERY DIFFICULT DRIVING DURING THE NIGHTTIME WHEN THE INTERIOR LIGHTS WILL NOT GO OFF BECAUSE OF…
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THE FRONT, DRIVER SIDE DOOR LATCH IS DYSFUNCTIONAL. THE SENSOR DOES NOT CORRECTLY READ WHEN THE DOOR IS OPEN AND CLOSED. IT WILL NOT READ WHEN THE DOOR IS CLOSED, SO THE INTERIOR LIGHTS STAY ON. PLUS, THE DOOR AGAR SWITCH DINGS. IT IS VERY DIFFICULT DRIVING DURING THE NIGHTTIME WHEN THE INTERIOR LIGHTS WILL NOT GO OFF BECAUSE OF THIS DYSFUNCTIONAL SENSOR. PLUS, THE DOORS WILL NOT LOCK BECAUSE THE SENSOR READS INCORRECTLY. I RECENTLY ATTEMPTED TO LOCK MY DOORS BECAUSE I WAS AT A STOP-LIGHT IN A ROUGH PARTY OF TOWN, BUT THEY WOULD NOT LOCK BECAUSE THE SENSOR READS MY DRIVER'S DOOR AS "OPEN." I WILL NOT PURCHASE ANOTHER FORD BECAUSE OF THIS ISSUE.
NHTSA ODI #10959733
60,000 miles · Mar 5, 2017
Exterior Lighting
DOOR AJAR WARNING COMES ON WHEN THE DOOR IS CLOSED. CAUSED DOME LIGHT TO STAY ON AND HAS DRAINED THE BATTERY. ONLY SOLUTION IS TO SLAM THE DOOR.
NHTSA ODI #10958668
Mileage unknown · Feb 27, 2017
Exterior Lighting
DOOR AJAR LIGHT ON THE DRIVER SIDE. MY LIGHT CAME ON 2 MONTHS AGO AND I HAVE READ 139 COMPLAINTS ON THIS PROBLEM. CUSTOMERS PAYING 400 FOR IT TO BE FIXED AND THEN THE PROBLEM STILL EXIST. THIS IS A BIG SAFETY ISSUE AND FORD SEEMS NOT TO CARE.
NHTSA ODI #10957390
83,000 miles · Feb 27, 2017
Exterior LightingUnknown Or Other
DOOR AJAR SENSOR NOT FUNCTIONING PROPERLY. THE DRIVER'S DOOR INCORRECTLY STATES THAT THE DOOR IS AJAR AT ALL TIMES. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON INITIALLY WHEN DRIVING, OR EXITING CAR. CAR BEEPS AND FLASHES A WARNING WHICH IS DISTRACTING/DANGEROUS. CAR WILL NOT LOCK WHILE DRIVING. THIS IS RELATED TO THE ONGOING INV…
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DOOR AJAR SENSOR NOT FUNCTIONING PROPERLY. THE DRIVER'S DOOR INCORRECTLY STATES THAT THE DOOR IS AJAR AT ALL TIMES. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON INITIALLY WHEN DRIVING, OR EXITING CAR. CAR BEEPS AND FLASHES A WARNING WHICH IS DISTRACTING/DANGEROUS. CAR WILL NOT LOCK WHILE DRIVING. THIS IS RELATED TO THE ONGOING INVESTIGATION, I JUST WANTED TO ADD THAT MY VEHICLE STARTED EXPERIENCING THIS ABOUT A MONTH AGO. THE PROBLEM WAS INTERMITTENT AT FIRST, BUT IS NOW CONTINUOUS.
NHTSA ODI #10957377
65,000 miles · Feb 22, 2017
Electrical SystemExterior LightingUnknown Or Other
I HAVE BEEN HAVING A PROBLEM WITH THE DRIVER'S DOOR OF MY '13 FORD EDGE LIMITED INDICATING THAT IT IS AJAR (WARNING AND INTERIOR LIGHTS ON) WHEN IT IS NOT. IN ORDER FOR IT TO QUIT, I HAVE TO EITHER VERY FIRMLY CLOSE THE DOOR (SLAM IT) OR OPEN AND CLOSE IT A FEW TIMES UNTIL IT SENSES THAT IT IS IN FACT FULLY CLOSED. IT IS ALSO DR…
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I HAVE BEEN HAVING A PROBLEM WITH THE DRIVER'S DOOR OF MY '13 FORD EDGE LIMITED INDICATING THAT IT IS AJAR (WARNING AND INTERIOR LIGHTS ON) WHEN IT IS NOT. IN ORDER FOR IT TO QUIT, I HAVE TO EITHER VERY FIRMLY CLOSE THE DOOR (SLAM IT) OR OPEN AND CLOSE IT A FEW TIMES UNTIL IT SENSES THAT IT IS IN FACT FULLY CLOSED. IT IS ALSO DRAINING MY BATTERY BECAUSE WHEN I EXIT THE VEHICLE SOMETIMES THE INTERIOR LIGHTS STAY ON. THERE HAVE BEEN A FEW OCCASIONS THAT I HAD TO JUMP START MY CAR. THE DOOR AJAR LIGHT STAYS ON WHEN THE VEHICLE IS PARKED AND IN MOTION.
NHTSA ODI #10956387
31,000 miles · Feb 22, 2017
Electrical SystemExterior LightingStructure
THE DRIVER DOOR AJAR SWITCH/ALARM REMAINS ON WHEN THE DRIVERS DOOR IS FIRMLY CLOSED WHEN STATIONARY AND WHEN IN MOTION. THIS CAUSES THE DOME LIGHT TO REMAIN ON WHICH MAKES IT HARD TO SEE, DANGEROUS, TO DRIVE AT NIGHT. THE DOORS WILL NOT LOCK WHEN DRIVING WHICH CAN BE UNSAFE. THIS CONDITION IS CONSTANT ON ANY TYPE OF STREET OR …
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THE DRIVER DOOR AJAR SWITCH/ALARM REMAINS ON WHEN THE DRIVERS DOOR IS FIRMLY CLOSED WHEN STATIONARY AND WHEN IN MOTION. THIS CAUSES THE DOME LIGHT TO REMAIN ON WHICH MAKES IT HARD TO SEE, DANGEROUS, TO DRIVE AT NIGHT. THE DOORS WILL NOT LOCK WHEN DRIVING WHICH CAN BE UNSAFE. THIS CONDITION IS CONSTANT ON ANY TYPE OF STREET OR ANY PARKING SITUATION. MY EDGE HAD AROUND 31,000 MILES WHEN THIS PROBLEM STARTED.
NHTSA ODI #10956373
Mileage unknown · Feb 12, 2017
Exterior LightingUnknown Or Other
DOOR AJAR LIGHT STAYS ON WHEN DOOR IS PROPERLY CLOSED. CAUSES INTERIOR LIGHTS TO STAY ON MAKING IT DANGEROUS TO DRIVE AT NIGHT AND NOT LETTING THE DOORS LOCK.
NHTSA ODI #10954067
54,000 miles · Feb 11, 2017
Electrical SystemExterior Lighting
CAR IS STATIONARY. DOOR AJAR SENSOR IS SHOWING THE INTERIOR LIGHT REMAINS ON WHICH MAKE IT DANGEROUS TO BACK UP AT NIGHT. THIS ALSO CAUSES THE BATTERY TO DIE. DOOR AJAR CHIME CONSTANTLY GOING OFF EVERY THREE TO FIVE MINUTES.
NHTSA ODI #10953977
63,000 miles · Jan 30, 2017
Electrical SystemExterior Lighting
DRIVER DOOR AJAR LIGHT HAS STARTED COMING ON REGULARLY EVEN THOUGH ALL DOORS ARE SHUT. SOMETIMES IT HAPPENS WHILE DRIVING AND I GET A "SHIFT TO PARK" WARNING. I THEN HAVE TO PULL OVER AND SLAM THE DOOR SHUT SEVERAL TIMES TO CLEAR IT. IT'S BECOMING A HASSLE AND LIGHTS STAY ON SO IT DRAINS THE BATTERY. THIS IS A DEFECT AND FORD SH…
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DRIVER DOOR AJAR LIGHT HAS STARTED COMING ON REGULARLY EVEN THOUGH ALL DOORS ARE SHUT. SOMETIMES IT HAPPENS WHILE DRIVING AND I GET A "SHIFT TO PARK" WARNING. I THEN HAVE TO PULL OVER AND SLAM THE DOOR SHUT SEVERAL TIMES TO CLEAR IT. IT'S BECOMING A HASSLE AND LIGHTS STAY ON SO IT DRAINS THE BATTERY. THIS IS A DEFECT AND FORD SHOULD ISSUE A RECALL AND FIX THIS ISSUE. IT'S A SAFETY HAZARD AS FAR AS I'M CONCERNED. *TR
NHTSA ODI #10948393
48,000 miles · Jan 26, 2017
Exterior LightingStructure
THE DRIVER DOOR AJAR LIGHT IS CONSISTENTLY ON WHEN PARKED IT CAUSES THE INTERIOR LIGHT TO REMAIN ON AND DRAIN THE BATTERY. WHEN DRIVING IT WILL CONSTANTLY BEEPS TELLING TO YOU PUT THE VEHICLE IN PARK AND WON'T LET YOU LOCK THE DOORS. AT FIRST IT WAS A RARE OCCASION THAT THE DOOR AJAR LIGHT WOULD COME ON BUT NOW IT'S ALMOST EVER…
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THE DRIVER DOOR AJAR LIGHT IS CONSISTENTLY ON WHEN PARKED IT CAUSES THE INTERIOR LIGHT TO REMAIN ON AND DRAIN THE BATTERY. WHEN DRIVING IT WILL CONSTANTLY BEEPS TELLING TO YOU PUT THE VEHICLE IN PARK AND WON'T LET YOU LOCK THE DOORS. AT FIRST IT WAS A RARE OCCASION THAT THE DOOR AJAR LIGHT WOULD COME ON BUT NOW IT'S ALMOST EVERYTIME I GET IN THE VEHICLE. *TR
NHTSA ODI #10947835
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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