NHTSA owner reports · September 18, 2026 snapshot.
Exterior Lighting complaints
191 reportsClear category filter79,000 miles · May 6, 2016
Electrical SystemExterior LightingUnknown Or Other
THE DRIVER DOOR AJAR LIGHT COMES ON AND THE SHIFT TO PARK WARNING COMES ON THE BELLS DINGS AND ALL INSIDE LIGHTS STAY ON.WHETHER THE CAR IS ON OR NOT, THE LIGHTS STAY ON. I'VE HAD TO REPLACE MY BATTERY BECAUSE THE LIGHTS WON'T SHUT OFF. I CANNOT OPEN AND CLOSE THE DOOR TO GET THE WARNING TO GO OFF. ALSO THE DASH LIGHTS AN OVERHE…
Read full complaint
THE DRIVER DOOR AJAR LIGHT COMES ON AND THE SHIFT TO PARK WARNING COMES ON THE BELLS DINGS AND ALL INSIDE LIGHTS STAY ON.WHETHER THE CAR IS ON OR NOT, THE LIGHTS STAY ON. I'VE HAD TO REPLACE MY BATTERY BECAUSE THE LIGHTS WON'T SHUT OFF. I CANNOT OPEN AND CLOSE THE DOOR TO GET THE WARNING TO GO OFF. ALSO THE DASH LIGHTS AN OVERHEAD LIGHTS WILL COME ON WHEN NO ONE HAS EVEN BEEN IN THE CAR IT'S MAKING ME CRAZY!! I CALLED FORD CUSTOMER SERVICE AD THE TOLD ME TO TRY TO GET MY THIRD PARTY WARRANTY TO COVER THE REPAIRS.THIS IS ALL BULL CRAP, FORD NEEDS TO RECALL AND REPAIR EVERYONE'S PROBLEM.
NHTSA ODI #10863641
Mileage unknown · May 6, 2016
Electrical SystemEngineExterior Lighting
27500 MILEAGE STATIONARY AND IN MOTION INTERIOR LIGHT WILL NOT GO OUT, DRIVER DOOR LIGHT AJAR WHEN STATIONARY AND IN MOTION, INTERIOR LIGHTS COME ON WHEN VEHICLE IS IN NO MOTION AND KEYS ARE TAKEN OUT IGNITION , ENGINE LIGHT ON WHEN STATIONARY AND IN MOTION
NHTSA ODI #10863600
39,000 miles · May 5, 2016
Electrical SystemExterior Lighting
DRIVER DOOR AJAR LIGHT STAYS ON CONSTANTLY EVEN THOUGH THE DOOR IS SECURELY CLOSED, ALSO THE VEHICLE DOORS WILL NOT LOCK WHEN THE CAR IS IN MOTION, THE INTERIOR COURTESY LIGHTS STAY ON WHILE CAR IS BEING DRIVEN WHICH MAKES NIGHT VISION IMPOSSIBLE. ALARMS GO OFF CONSTANTLY WHILE DRIVING CALLING FOR THE DRIVER TO STOP AND SHIFT IN…
Read full complaint
DRIVER DOOR AJAR LIGHT STAYS ON CONSTANTLY EVEN THOUGH THE DOOR IS SECURELY CLOSED, ALSO THE VEHICLE DOORS WILL NOT LOCK WHEN THE CAR IS IN MOTION, THE INTERIOR COURTESY LIGHTS STAY ON WHILE CAR IS BEING DRIVEN WHICH MAKES NIGHT VISION IMPOSSIBLE. ALARMS GO OFF CONSTANTLY WHILE DRIVING CALLING FOR THE DRIVER TO STOP AND SHIFT INTO PARK
NHTSA ODI #10863374
28,000 miles · Apr 30, 2016
Electrical SystemExterior Lighting
DOOR AJAR LIGHT WILL NOT GO OFF ON DRIVERS DOOR (FRONT LEFT) WHEN STARTING VEHICLE. WHEN TURNING OFF VEHICLE DOME LIGHTS WILL NOT GO OFF BOTH INSTANTS I HAVE TO CONTINUE TO OPEN AND CLOSE DOOR AND PLAY WITH THE LOCK UNTIL THE DOOR AJAR LIGHT OR DOME LIGHTS GOES OFF. I HAVE READ THAT THIS IS A BIG PROBLEM THAT FORD DOES NOT RECO…
Read full complaint
DOOR AJAR LIGHT WILL NOT GO OFF ON DRIVERS DOOR (FRONT LEFT) WHEN STARTING VEHICLE. WHEN TURNING OFF VEHICLE DOME LIGHTS WILL NOT GO OFF BOTH INSTANTS I HAVE TO CONTINUE TO OPEN AND CLOSE DOOR AND PLAY WITH THE LOCK UNTIL THE DOOR AJAR LIGHT OR DOME LIGHTS GOES OFF. I HAVE READ THAT THIS IS A BIG PROBLEM THAT FORD DOES NOT RECOGNIZE.
NHTSA ODI #10862301
21,000 miles · Apr 29, 2016
Exterior LightingStructure
FORD EDGE 2013 ERROR CODE "DOOR AJAR" WOULD RANDOMLY COME ON WHILE PARKED OR DRIVING WHEN THE DOOR WAS ACTUALLY CLOSED. DOOR WOULD HAVE TO BE REPEATEDLY CLOSED IN ORDER TO MAKE THE "DOOR AJAR" ERROR GO AWAY. "DOOR AJAR" ERROR WOULD COME BACK EVEN IF THE DOOR WAS CLOSED SUCCESSFULLY WITHOUT THE ERROR BEFORE. WHILE DRIVING, "DO…
Read full complaint
FORD EDGE 2013 ERROR CODE "DOOR AJAR" WOULD RANDOMLY COME ON WHILE PARKED OR DRIVING WHEN THE DOOR WAS ACTUALLY CLOSED. DOOR WOULD HAVE TO BE REPEATEDLY CLOSED IN ORDER TO MAKE THE "DOOR AJAR" ERROR GO AWAY. "DOOR AJAR" ERROR WOULD COME BACK EVEN IF THE DOOR WAS CLOSED SUCCESSFULLY WITHOUT THE ERROR BEFORE. WHILE DRIVING, "DOOR AJAR" WARNING WOULD SOUND OFF TRIGGERING DASHBOARD LIGHTS WHICH WOULD STARTLE THE DRIVER AND CAUSE A SAFETY HAZARD. WHEN THE CAR WAS PARKED, "DOOR AJAR" ERROR WOULD PREVENT LIGHTS IN THE VEHICLE FROM TURNING OFF. "DOOR AJAR" ERROR WOULD PREVENT THE DOORS FROM BEING LOCKED VIA REMOTE OR LOCK BUTTON IN THE CAR.
NHTSA ODI #10862270
Mileage unknown · Apr 25, 2016
Electrical SystemExterior Lighting
WHETHER IN MOTION OR NOT , DOOR AJAR LIGHT STAYS ON FROM LEFT FRONT DOOR. THIS IS DANGEROUS SITUATION
NHTSA ODI #10861342
Mileage unknown · Apr 25, 2016
Electrical SystemExterior LightingUnknown Or Other
THE DOOR LATCH SENSOR DOESN'T SEEM TO BE WORKING. THE DOOR IS CLOSED BUT IS SAYS IT'S NOT. I CAN NOT LOCK THE DOORS AND MY OVERHEAD LIGHTS STAY ON AND THE BATTERY WILL DIE. I'VE TAKEN IT INTO THE DEALERSHIP BEFORE AND THEY SAY THE SENSORS ARE DIRTY AND THEY CLEANED THEM, BUT IT DIDN'T FIX THE PROBLEM. IT HAPPENS AT ALL TIMES (ST…
Read full complaint
THE DOOR LATCH SENSOR DOESN'T SEEM TO BE WORKING. THE DOOR IS CLOSED BUT IS SAYS IT'S NOT. I CAN NOT LOCK THE DOORS AND MY OVERHEAD LIGHTS STAY ON AND THE BATTERY WILL DIE. I'VE TAKEN IT INTO THE DEALERSHIP BEFORE AND THEY SAY THE SENSORS ARE DIRTY AND THEY CLEANED THEM, BUT IT DIDN'T FIX THE PROBLEM. IT HAPPENS AT ALL TIMES (STATIONARY OR MOVING)
NHTSA ODI #10861180
70,100 miles · Apr 24, 2016
Exterior LightingUnknown Or Other
CAR DOOR SENSOR ON DRIVER'S SIDE NO LONGER REGISTERING THAT THE DOOR IS CLOSED. LIGHTS REMAIN ON, WARNING MESSAGE CONSTANTLY FLASHES, AND MESSAGE TO SHIFT TO PARK WITH WARNING CHIME GOES OFF EVERY TIME I STOP THE VEHICLE, AND THE CAR DOES WILL NOT LOCK.
NHTSA ODI #10861137
84,000 miles · Apr 22, 2016
Electrical SystemExterior LightingUnknown Or Other
DRIVER SIDE DOOR AJAR INDICATER STAYS ON AFTER DOOR HAS BEEN CLOSED. OVERHEAD LIGHTS STAY ON WHEN DOOR AJAR INDICATED IS ENGAGED WHICH IS A DRIVING HAZARD AT NIGHT. THIS ISSUE OCCURS BOTH WHEN IDLE AND WHILE DRIVING.
NHTSA ODI #10861010
31,000 miles · Apr 19, 2016
Electrical SystemExterior LightingStructure
MY DRIVER DOOR AJAR LIGHT STAYS ON AND WILL NOT LOCK THE DOORS EVEN THOUGH IT IS CLEARLY SHUT COMPLETELY. THIS ALLOWS THE DOME LIGHT TO REMAIN ON ALSO. AFTER SEVERAL TIMES OF OPENING AND SHUTTING IT FINALLY REGISTERS THAT IT IS CLOSED. HAD MY MECHANIC LOOK AT IT HE CLEANED IT AND LUBED IT WHICH CLEARED IT FOR A DAY BUT IS DOING …
Read full complaint
MY DRIVER DOOR AJAR LIGHT STAYS ON AND WILL NOT LOCK THE DOORS EVEN THOUGH IT IS CLEARLY SHUT COMPLETELY. THIS ALLOWS THE DOME LIGHT TO REMAIN ON ALSO. AFTER SEVERAL TIMES OF OPENING AND SHUTTING IT FINALLY REGISTERS THAT IT IS CLOSED. HAD MY MECHANIC LOOK AT IT HE CLEANED IT AND LUBED IT WHICH CLEARED IT FOR A DAY BUT IS DOING IT AGAIN. LOOKS LIKE IT NEEDS A WHOLE NEW DOOR LATCH. I HAVE FOUND MANY COMPLAINTS ABOUT THIS SAME ISSUE BUT NO RECALL FROM FORD. THIS HAS BEEN HAPPENING FOR APPROX. 1 MONTH BUT HAS GOTTEN PROGRESSIVELY WORSE.
NHTSA ODI #10860438
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Illustration